# Global PayEX Reviews
**Vendor:** Global PayEX  
**Category:** [Accounts Receivable Software](https://www.g2.com/categories/accounts-receivable)  
**Average Rating:** 4.9/5.0  
**Total Reviews:** 8
## About Global PayEX
Global PayEX is a B2B payments modernization-focused SaaS company which offers AI powered cloud platform for working capital optimization in B2B AR (accounts receivable) &amp; AP (accounts payable) - automation, reconciliation, analytics and financing. We empower businesses to address and achieve all working capital KPIs in addition to bringing in sales force effectiveness and streamlining relations with the suppliers/vendors. Our solutions bring measurable improvement in DSO, working capital efficiency, dispute reduction, and utilizes intelligent automation to reduce cycle times. Backed by JP Morgan, Global PayEX partners with several leading global, regional banks and has customers worldwide across Fortune 500 companies.



## Global PayEX Pros & Cons
**What users like:**

- Users commend the **accounting efficiency** of Global PayEX, enhancing payment reconciliation and accounts receivable management significantly. (1 reviews)
- Users value the **AI automation** in Global PayEX, enabling seamless reconciliations and enhancing accounts receivable management. (1 reviews)
- Users love the **seamless automation** of Global PayEX, enhancing payment reconciliation and accounts receivable efficiency. (1 reviews)
- Users love the **collections efficiency** of Global PayEX, enabling quick reconciliations and enhanced accounts receivable management. (1 reviews)
- Users value the **efficient customer support** of Global PayEX, enhancing payment reconciliation and accounts receivable management seamlessly. (1 reviews)
- Dashboard Customization (1 reviews)
- Easy Implementation (1 reviews)
- Easy Payments (1 reviews)
- Efficiency (1 reviews)
- Features (1 reviews)

## Global PayEX Reviews
  ### 1. Excellent Product; We Use It Daily at TTL for Payment Processing and Collections

**Rating:** 5.0/5.0 stars

**Reviewed by:** Phani  K. | Senior Manager, Corporate IT, Enterprise (> 1000 emp.)

**Reviewed Date:** April 10, 2025

**What do you like best about Global PayEX?**

What I like most about Global PayEX's solutions is how smoothly they reconcile 98%+ of our payments in just 2 minutes and also integrated with our existing systems, Kenan and SAP, hassle-free. We have implemented the EIPP solution in our existing application, iManage, along with the cash application automation solution, AlgoriQ. Both have significantly improved our accounts receivable management.   
 
I must say our collections team is actually happy now. They have a dashboard to monitor everything – payment transfers, reversals, deductions, and even the 26AS reconciliation. They're no longer chasing invoices; instead, they instantly take corrective actions based on the customer insights of the dashboard. We also get customized reports emailed to us, which are really helpful. Open payments MIS, TDS reports, and NEFT posting reports; it's all there.

**What do you dislike about Global PayEX?**

There’s hardly anything to dislike. Every system has its nuances, but Global PayEX has always been proactive in addressing any minor challenges that arise

**What problems is Global PayEX solving and how is that benefiting you?**

With 730,000+ customers onboarded and transactions worth INR 375+ crore processed automatically, Global PayEX has played a crucial role in streamlining the payment workflows at Tata Teleservices Limited.   
Earlier, multiple teams were handling the cash application process, but now it is done only by the system. Earlier it took us around 2 weeks to process invoices after verification, which is now happening in real time. With smooth integration into Kenan and scheduled payment postings in SAP, we have drastically reduced payment processing times and errors. The custom reports provide better visibility into our payment ecosystem. We're saving tons of time, money, and stress. It's made a big difference to how we operate

  ### 2. AlgoriQ has Automated 85% of the AR Reconciliation at Huhtamaki

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sumit M. | Enterprise (> 1000 emp.)

**Reviewed Date:** January 17, 2024

**What do you like best about Global PayEX?**

Earlier, our finance team at Huhtamaki faced challenges in reconciling payments of 1100+ customers and managing ERP posting manually. A 10-member team was deployed to manage the reconciliation at Huhtamaki as manual reconciliation, deduction mapping, and billing adjustments took us more than two hours per payment.   
  
After implementing AlgoriQ, over 85% of the AR reconciliation and posting is automated, and we have achieved 50% faster reconciliation. The software is intuitive and reliable; our finance teams use it daily for payment processing. Another thing I like about Global PayEX is it has a very responsive customer support team that handles any concerns quickly.

**What do you dislike about Global PayEX?**

Nothing. Honestly, we love the solution and the value it provides. Our whole team is very happy with its functionality.

**What problems is Global PayEX solving and how is that benefiting you?**

As we partnered with Global PayEX, their cash application solution - AlgoriQ transformed our tedious manual processes into a completely automated workflow. It has eliminated a significant amount of the manual effort required by our finance teams. The time taken to reconcile payments was reduced from 15+ days to less than seven days within the first quarter of implementation, significantly reducing unapplied cash. In the last 10 months, the solution has processed over 15,000+ invoices for us, amounting to over 150Mn USD.  
The implementation process was smooth, and when customizations were requested, the Global PayEX team made the necessary changes seamlessly. I strongly recommend Global PayEX to any company that wants to automate its AR process.

  ### 3. AlgoriQ - The Ideal solution for Accounts Receivables mgmt - Auto reconciliation and deductions mgmt

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vinay Kumar G. | Enterprise (> 1000 emp.)

**Reviewed Date:** November 16, 2023

**What do you like best about Global PayEX?**

AlgoriQ has significantly streamlined our cash reconciliation and deductions management, resulting in substantial time savings. Previously, the reconciliation process spanned between 3-5 days involving 4 resources , but with AlgoriQ's implementation, with its AI-driven invoice matching algorithms have slashed the reconciliation time to less than an hour. We are highly satisfied with its functionality, seamless integration with our ERP SAP ECC 6.0, and its user-friendly interface.

One standout feature that we greatly appreciate is AlgoriQ's ability to automatically read and interpret payment advice in various formats. In the past, our team manually deciphered payment advice, but now, automation handles the entire process. This facilitates seamless cash posting, instantly updating details to our ERP without requiring any manual intervention.

Moreover, AlgoriQ has proven instrumental in deductions management by autonomously identifying deductions along with their corresponding reason codes from extensive payment volumes. It efficiently categorizes deductions based on our buyer-level configuration, further enhancing our operational efficiency.

**What do you dislike about Global PayEX?**

AlgoriQ has to be customized according to our business needs and till date it has provided us with only benefits. It has made AR management so much easier for us and I don't believe it has any downsides.

**What problems is Global PayEX solving and how is that benefiting you?**

Reduction of manual efforts from 3-4 days to 1 -2 hrs
- The team previously relied solely on manual processes for cash reconciliation and deductions management.
- Managing significant transaction volumes each month consumed considerable time and led to process delays.

Manual  reconciliation reduced by 90% 
- The entire process, from identifying payments in Bank MIS to reading payment advice, reconciling against the ledger, and tracking deductions, was completely manual and complex.
- Even the details' update back to the ERP was a manual task.
Introduction of AlgoriQ has brought about significant changes:
  - Reconciliation now takes place within one hour of receiving payment advice.
  - Instant updates are received in the ERP.
  - This has improved visibility and resulted in substantial time savings.
- The automatic tracking of deductions has accelerated the deduction resolution process.

  ### 4. Global PayEX’s EIPP digital solution for our AR management at KONE

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mahalakshmi A. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 22, 2024

**What do you like best about Global PayEX?**

It provides greater visibility to customers with ease of payments.It has lot of useful features such as invoice presentment,payment  reminders, customer outstanding view, download invoices, payment gateway,salesman app,3 way matching with Algoric feature and easy accounting.
It helps us getting in sync with contemporary business practices and helps working capital improvement

**What do you dislike about Global PayEX?**

There isn't anything that I dislike about FreePay; it works great. Customer and internal team feedback has been excellent.

**What problems is Global PayEX solving and how is that benefiting you?**

It helped in easy integration with our systems and to upload mass volume of outstanding ledger and invoices for customer view and payment

  ### 5. FreePay implementation streamlined our processes at 3M saving time & reducing cash accounting errors

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pallavi P. | Enterprise (> 1000 emp.)

**Reviewed Date:** October 06, 2023

**What do you like best about Global PayEX?**

FreePay has enhanced 3M’s productivity with high degree of automation of manual AR processes
Before adopting FreePay, we often experienced delays in cash realization, which hindered the ease of business, with customers having to wait to release goods until payments were received. This resulted in slower turnaround times (TAT) and delayed 3M's cash collection

**What do you dislike about Global PayEX?**

FreePay platform has been a very good fit for our needs and has consistently delivered results. We’ve found FreePay to be an efficient solution that addresses our payment processing challenges, providing tangible benefits to our organization and our customers.

**What problems is Global PayEX solving and how is that benefiting you?**

FreePay has addressed quality of our Accounts Receivables functions.  Platform has facilitated collection &  processing of 13,000+ invoices from customers across India.
Our customers can now log in to the dashboard 24*7, access real-time information, self-serve and proactively choose invoices they want to pay. 
Both our organization and customers have benefited by using FreePay.

  ### 6. Global PayEX’s FreePay has simplified GSK’s collection process saving us valuable time

**Rating:** 4.5/5.0 stars

**Reviewed by:** Chirag D. | Enterprise (> 1000 emp.)

**Reviewed Date:** July 06, 2023

**What do you like best about Global PayEX?**

We’ve been using FreePay since 2020 and the best thing about it is its ability to automate the entire collection and reconciliation process, thereby optimizing our working capital management. 
FreePay has helped us receive the Adam Smith Award 2022 for our best-in-class digitization regarding NACH. The submissions standard was of the highest level, with a fantastic 416 nominations. 

Earlier our CFAs were responsible for collecting and maintaining cheque details. These cheques in transit would often pose a problem around credit limit release. But FreePay has efficiently replicated cheque payment mechanisms through ACH mandates processed through GSK’s banks.  

We have been able to significantly reduce the time taken for dispute resolution. FreePay has also helped us elevate our customer experience and set up a platform to onboard other non-direct debit customers.

**What do you dislike about Global PayEX?**

Nothing that I can think of as of now. FreePay’s support is so easily accessible and everyone in the team is always ready to assist. We are all impressed with the digitization FreePay has empowered us with.

**What problems is Global PayEX solving and how is that benefiting you?**

Earlier there was a lack of proper visibility about the invoices/ Credit notes for our dealers. Through FreePay, they can now view their outstanding invoices and can avail cash discounts/deferment on a single platform and can apply them easily while making the payment. 

Moreover, FreePay's dunning feature has really proven instrumental in ensuring a smoother cash flow within our dealer network. It has provided us with an automated SMS reminder feature which sends out notifications to our dealers about upcoming invoice’s due dates and amounts, 2 days in advance. This helps our dealers stay informed and keep their bank accounts adequately funded.

  ### 7. Global PayEX’s AlgoriQ has radically transformed how we manage our AR

**Rating:** 5.0/5.0 stars

**Reviewed by:** Srikanth H R H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 03, 2023

**What do you like best about Global PayEX?**

One of the remarkable features of Global PayEX's AlgoriQ is its streamlined view of credit adjustments, open AR, and invoices in a single platform. It has automated our reconciliations seamlessly, handling all the complexities of payment advice from various marketplaces. We can now maintain our operational pace without interruption even when onboarding new clients and partners. These automation capabilities have helped us expedite our AR processes, freeing up valuable time to focus on new retail partners without scaling the headcount.  
Previously, maintaining this momentum with new client on boardings was a challenge. However, with AlgoriQ, our reconciliation process has reached new heights, achieving remarkable growth -Our marketplace transactions on platforms like Amazon have increased from 23, valued at around USD 52K, to 127 transactions totaling almost USD 500K over the past two years. This significant surge in transaction volume, achieved with fewer resources, truly demonstrates the exceptional effectiveness and scalability of AlgoriQ

**What do you dislike about Global PayEX?**

Nothing that I can think of so far. The entire team seems to love this

**What problems is Global PayEX solving and how is that benefiting you?**

A clear accounting of transactions despite having more volume.

  ### 8. Ease of use

**Rating:** 4.5/5.0 stars

**Reviewed by:** chirjeev s. | Enterprise (> 1000 emp.)

**Reviewed Date:** November 06, 2023

**What do you like best about Global PayEX?**

user friendly, good customer support, easy integration

**What do you dislike about Global PayEX?**

nothing, good software, add more payment gateways

**What problems is Global PayEX solving and how is that benefiting you?**

AP reconcialiation becomes easy.



- [View Global PayEX pricing details and edition comparison](https://www.g2.com/products/global-payex/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+09%3A31%3A26+-0500&secure%5Bsession_id%5D=4e2837c9-fcc6-41b1-800a-10c99baa55bd&secure%5Btoken%5D=477e44a12dd3dd1bd257986275096c1d34bffcb3e07fbd496dd45afec2d1c44a&format=llm_user)

## Global PayEX Features
**Invoice Management**
- Capture
- Supplier Portal
- Repository

**Invoice Generation**
- Templates
- Digital Invoices
- Recurring Invoices

**Reporting**
- Status
- Customer Credit
- History

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Invoice Processing**
- Matching
- Payments
- Workflows
- Tax Compliance

**Invoice Processing**
- Approvals
- Batch Processing
- Consolidation
- Match Invoices

**Integrations**
- Accounting
- ERP
- CPM

**Analytics**
- Due Dates
- Benchmarking
- KPIs

**Analytics**
- Due Dates
- Cashflow
- KPIs
- Payment Tracking

**Transactions**
- Credits
- Invoices
- Payments

**Integration**
- Accounting
- Payment Integration
- ERP

**Integration**
- Accounting
- Payments
- ERP
- Account Sync

**Workflows**
- Approvals
- Reconciliation

**Agentic AI - Invoice Management**
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Agentic AI - Accounts Receivable Automation**
- Autonomous Task Execution

**AI - Accounts Receivable**
- Generative
- Responses
- Predictive Analytics

**Risk**
- Analysis
- Identification
- Scoring

**Recovery**
- Recoup
- Reporting

**Audit**
- Filters
- Post Audits
- Overpayments
- Duplicates

**Fraud**
- Vendor Checks
- Data Generation
- Monitoring

**Agentic AI - AP Automation**
- Autonomous Task Execution
- Proactive Assistance
- Decision Making

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