--- title: GivingFuel Reviews meta_title: 'GivingFuel Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 96 reviews by the users' company size, role or industry to find out how GivingFuel works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 96 scale: '5' date_modified: '2026-10-30' parent_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit ---

GivingFuel Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the outstanding customer support of GivingFuel, enhancing their overall experience with the software. (8 mentions)
Users commend the ease of use of GivingFuel, appreciating its clean interface and efficient setup process. (5 mentions)
Users highlight the helpfulness of staff at GivingFuel, noting their prompt responses and follow-up support. (5 mentions)
Users value the donation tracking functionality of GivingFuel, making it easy to manage multiple campaigns efficiently. (2 mentions)
Users find the easy setup of GivingFuel to be quick and straightforward, enhanced by live customer support assistance. (2 mentions)
Users find the interface clunky, making navigation and item arrangement frustrating at times during usage. (2 mentions)
Users find the limited customization options for designing pages on GivingFuel to be a significant drawback. (2 mentions)
Users report payment issues including donor recurring donations disappearing and a clunky navigation experience. (2 mentions)
Users experience donation issues with manual data entry, impacting the accuracy of check donation dates. (1 mentions)
Users struggle with insufficient documentation, making it hard to accurately post manual data for check donations. (1 mentions)

5 Pros or Advantages of GivingFuel

1. Customer Support
Users commend the outstanding customer support of GivingFuel, enhancing their overall experience with the software.
See 8 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Excellent Customer Service"

What do you like about GivingFuel?

The software is both versatile and user-friendly, offering a wide range of features. Additionally, the customer support is outstanding.

LS

Leonard S.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Giving Management with All the Features We Need"

What do you like about GivingFuel?

Easy to use. Provides all the functionality we need to collect and track our giving. Customer support has also been great.

2. Ease of Use
Users commend the ease of use of GivingFuel, appreciating its clean interface and efficient setup process.
See 5 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Excellent Customer Service"

What do you like about GivingFuel?

The software is both versatile and user-friendly, offering a wide range of features. Additionally, the customer support is outstanding.

LS

Leonard S.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Giving Management with All the Features We Need"

What do you like about GivingFuel?

Easy to use. Provides all the functionality we need to collect and track our giving. Customer support has also been great.

3. Staff Helpfulness
Users highlight the helpfulness of staff at GivingFuel, noting their prompt responses and follow-up support.
See 5 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Incredibly Helpful Service Reps Who Always Deliver"

What do you like about GivingFuel?

The helpfulness of the service reps are great. They are there to help with anything you need.

Beth B.
BB

Beth B.

Small-Business (50 or fewer emp.)

5.0/5

"Great Customer Support!"

What do you like about GivingFuel?

I actually use RegFox for our summer camp program, and accidentally navigated in error to GivingFuel. Nevertheless, the customer support person, Maddy

4. Donation Tracking
Users value the donation tracking functionality of GivingFuel, making it easy to manage multiple campaigns efficiently.
See 2 mentions

See Related User Reviews

LS

Leonard S.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Giving Management with All the Features We Need"

What do you like about GivingFuel?

Easy to use. Provides all the functionality we need to collect and track our giving. Customer support has also been great.

HT

Heather T.

Small-Business (50 or fewer emp.)

4.5/5

"Overall happy customer"

What do you like about GivingFuel?

GivingFuel has a clean interface and is fairly user friendly. We also had no problem integrating their site to our personal website. In addition, thei

5. Easy Setup
Users find the easy setup of GivingFuel to be quick and straightforward, enhanced by live customer support assistance.
See 2 mentions

See Related User Reviews

Marina M.
MM

Marina M.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent real time support"

What do you like about GivingFuel?

ability to design multiple giving pages; easy to publish & implement immediately; live customer support as I am creating & publishing a giving

Casey C.
CC

Casey C.

Small-Business (50 or fewer emp.)

4.5/5

"Great company for processing payments"

What do you like about GivingFuel?

Ease of use for set up and walkthrough of product installation.

5 Cons or Disadvantages of GivingFuel

1. Clunky Interface
Users find the interface clunky, making navigation and item arrangement frustrating at times during usage.
See 2 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Easy fundraising software and good support"

What do you dislike about GivingFuel?

Overall I have very few complaints! This is a bit nitpicky, but rearranging items on a given webpage sometimes feels a little clunky. For example, dra

Casey C.
CC

Casey C.

Small-Business (50 or fewer emp.)

4.5/5

"Great company for processing payments"

What do you dislike about GivingFuel?

Website is a bit clunky to navigate for processing payments.

2. Limited Customization
Users find the limited customization options for designing pages on GivingFuel to be a significant drawback.
See 2 mentions

See Related User Reviews

Marina M.
MM

Marina M.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent real time support"

What do you dislike about GivingFuel?

Downside is lack of customization in designing a page.

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Fast Response"

What do you dislike about GivingFuel?

there is limitation for designing the donation page.

3. Payment Issues
Users report payment issues including donor recurring donations disappearing and a clunky navigation experience.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great Client Service"

What do you dislike about GivingFuel?

There is nothing so far that I dislike. Once there was an issue with my donors recurring donations disappearing, but we were able to solve it. I think

Casey C.
CC

Casey C.

Small-Business (50 or fewer emp.)

4.5/5

"Great company for processing payments"

What do you dislike about GivingFuel?

Website is a bit clunky to navigate for processing payments.

4. Donation Issues
Users experience donation issues with manual data entry, impacting the accuracy of check donation dates.
See 1 mentions

See Related User Reviews

Verified User
C

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Very easy to use and affordable system."

What do you dislike about GivingFuel?

Posting manual data entry is not possible to get the correct date for a check donation.

5. Insufficient Documentation
Users struggle with insufficient documentation, making it hard to accurately post manual data for check donations.
See 1 mentions

See Related User Reviews

Verified User
C

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Very easy to use and affordable system."

What do you dislike about GivingFuel?

Posting manual data entry is not possible to get the correct date for a check donation.

Top-Rated Alternatives

Donorbox
Donorbox
4.6/5(1,573)
Bloomerang CRM
Bloomerang CRM
4.6/5(933)
Bonterra Network for Good
Bonterra Network for Good
4.6/5(426)

GivingFuel Reviews (96)

Reviews

GivingFuel Reviews (96)

4.7
96 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Here's how.
Matthew S.
MS
Matthew S.
Executive Directpr
Small-Business (50 or fewer emp.)
Originally submitted 5/19/2021
"Great Nonprofit Giving Product with A Bunch of Extras"
5/5
What do you like best about GivingFuel?

I love how customizable Giving Fuel is. I love its integrations through Zapier. I love the ease of use for donors when they go to set up a gift. Review collected by and hosted on G2.com.

What do you dislike about GivingFuel?

ECheck giving is not a native part of this product so we had to use a separate processor to allow for electronic checks. Review collected by and hosted on G2.com.

gwendolyn t.
GT
gwendolyn t.
Executive Director
Small-Business (50 or fewer emp.)
"MHIC Nonprofit giving"
5/5
What do you like best about GivingFuel?

Customers service is important; my experience with GF has been superior. I have a great deal of customer service experience, and I compare my experience here. Review collected by and hosted on G2.com.

What do you dislike about GivingFuel?

I have nothing to report on dislikes for this question. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Youth non-profit using Giving Fuel"
5/5
What do you like best about GivingFuel?

I like the accessibility and ease of use with other webconnex products. I also greatly appreciate the genuine customer service which goes above and beyond everytime. Our donors never have any issues setting up their giving, which is lovely to know that it is as easy to use for donors as it is for us. Review collected by and hosted on G2.com.

What do you dislike about GivingFuel?

A few more reporting features might be helpful for CRM. We are hoping to use this program long-term and any CRM tools will help us stick with giving fuel. Review collected by and hosted on G2.com.

SP
Susan P.
U.S. Program Director
Small-Business (50 or fewer emp.)
Originally submitted 5/19/2021
"Great Product and Excellent Customer Service!"
5/5
What do you like best about GivingFuel?

GivingFuel provides a very user-friendly platform and anytime I have had a question, they respond quickly and provide solutions. Review collected by and hosted on G2.com.

What do you dislike about GivingFuel?

I have been satisfied with the platform. Review collected by and hosted on G2.com.

MT
Matt T.
Communications Director
Small-Business (50 or fewer emp.)
"GivingFuel serves our needs well and is easy to use and implement."
4.5/5
What do you like best about GivingFuel?

It's easy to use and integrate with our web platforms. Review collected by and hosted on G2.com.

What do you dislike about GivingFuel?

I would like to be able to embed forms on web pages. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"has a lot of functionality"
2.5/5
What do you like best about GivingFuel?

Being able to add text fields as well as payment fields to collect data and being able to embed the form on a webpage Review collected by and hosted on G2.com.

What do you dislike about GivingFuel?

The reporting, the need to create custom reports to get the data out, being able to add credit card fee, to be able to have it as a separate item in the export it needs to be set up in actions. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"I have had a very favorable experience using giving fuel"
5/5
What do you like best about GivingFuel?

The forms are easy to create. The reporting has worked well for our organization. Review collected by and hosted on G2.com.

What do you dislike about GivingFuel?

I want Givingfuel to integrate with CRM, but we are in the process of working on this. I would like to be able to copy forms from giving fuel to the other platforms (i.e., reg fox) I want to be able to preview the reminder emails. Review collected by and hosted on G2.com.

Deborah T.
DT
Deborah T.
Communications Consultant
Small-Business (50 or fewer emp.)
"Great Customer Service"
5/5
What do you like best about GivingFuel?

When we have a question they are quick to respond and trouble-shoot with us to a resolution. Review collected by and hosted on G2.com.

What do you dislike about GivingFuel?

They didn't have live chat available, but then again, my issue needed research and also help from my end from another team member. All that to say, Live Chat probably wouldn't have worked. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Awesome support!"
4.5/5
What do you like best about GivingFuel?

Super helpful and understanding. Fast response time. They stick with you until your issue is resolved. Review collected by and hosted on G2.com.

What do you dislike about GivingFuel?

I have not had an instance where I have been dissatisfied. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Great product. Easy to use. I like the web interface."
5/5
What do you like best about GivingFuel?

Web interface is straightforward. Customer support has been really good. Review collected by and hosted on G2.com.

What do you dislike about GivingFuel?

I wish ACH were a free service. That is the only thing. Review collected by and hosted on G2.com.
Categories on G2
Explore More