GitBook Reviews (200)

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Reviews

GitBook Reviews (200)

View 1 Video Reviews
4.7
200 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise GitBook for its intuitive interface and clean design, which make creating and organizing documentation straightforward. The platform's seamless integration with GitHub and real-time collaboration features enhance teamwork and efficiency. However, some users note that advanced customization options can be limited, which may restrict more complex design needs.

Pros & Cons

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Verified User in Semiconductors
US
Verified User in Semiconductors
Mid-Market (51-1000 emp.)
"A Cool, User-Friendly Way to Keep and Share Documents"
5/5
What do you like best about GitBook?

Gitbook is very cool way to keep and share documents Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Nothing really, is user friendly and works well Review collected by and hosted on G2.com.

Suad S.
SS
Suad S.
Founder
Small-Business (50 or fewer emp.)
"Perfect for Creating How-To Guides for Students and NGO Service Users"
5/5
What do you like best about GitBook?

What I find most helpful is being able to create how-to guides for students and for people who use NGO services. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Nothing so far—everything seems to be perfect. I find it very useful. Review collected by and hosted on G2.com.

Ana N.
AN
Ana N.
Managing Director
Management Consulting
Small-Business (50 or fewer emp.)
"It is rather simple and provides many functionalities that we needed."
5/5
What do you like best about GitBook?

GitBook is incredibly user-friendly and intuitive, making it easy to organize, structure, and share content with both internal teams and external stakeholders. The clean interface, collaborative features, and seamless publishing process allow us to maintain professional documentation without needing advanced technical knowledge. It’s also very flexible and scales well as our projects grow. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

There’s not much to dislike, but maybe more advanced formatting options would make it even better. Review collected by and hosted on G2.com.

David T.
DT
David T.
Founder and CEO
Small-Business (50 or fewer emp.)
"Non-Profit Friendly and Easy to Love"
5/5
What do you like best about GitBook?

Non-profit friendly, simple interface, easy integrations. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Nothing yet! To be honest, it’s giving us a base to build off of. A great service to the community. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
AO
Verified User in Oil & Energy
Small-Business (50 or fewer emp.)
"Easy to Use, Yet Deeply Powerful features"
5/5
What do you like best about GitBook?

It is like an onion of awesome feature, i can get going with the really easy to use editor, but also can deep dive into the nuanced permission management / merge rules. There has been nothing i want to do that i couldn't handle ! Review collected by and hosted on G2.com.

What do you dislike about GitBook?

No, I can't really think of anything, it's great. Review collected by and hosted on G2.com.

Josh S.
JS
Josh S.
Database & Systems Coordinator
Small-Business (50 or fewer emp.)
"Clean and organized documentation for my teams!"
5/5
What do you like best about GitBook?

I enjoy the built-in page organization structure and the rich searching features that highlight specific pages and headers where search terms appear. My teams frequently need to reference our SOPs to accurately complete our work, so it is very helpful to be able to rely on more consistent searchability compared to disorganized storage in Google Docs. Additionally, the customer service and support has been quick, responsive, and helpful. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

For teams that primarily or exclusively use the web editor as opposed to local repositories synced with GitHub, I would like more documentation and features for creating a backup of my documentation that's cleaner than downloading all of the docs as PDFs. Review collected by and hosted on G2.com.

MM
Mariam M.
Platforms Director
Mid-Market (51-1000 emp.)
"A transformative documentation experience"
5/5
What do you like best about GitBook?

The intuitive interface, accessibility, ease of use, versioning, rich content formats Review collected by and hosted on G2.com.

What do you dislike about GitBook?

It would be great if we could select "Apply header to all pages" so that we have one common banner in all pages especially when we need to update it. Review collected by and hosted on G2.com.

Ben S.
BS
Ben S.
Professor
Small-Business (50 or fewer emp.)
"Effortless Documentation and User-Friendly Experience"
5/5
What do you like best about GitBook?

Very easy to use and focuses on creating documentation. Easy for users to review the documentation. It also syncs with a number of different services. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

For me, GitBook works very well. I think the organization -> docs structure is a bit odd, but it isn't a big deal. Review collected by and hosted on G2.com.

CN
Chrystel N.
Conseiller principal en solutions infonuagiques
Enterprise (> 1000 emp.)
"GitBook is an amazing tool for us and our students at Polytechnique Montréal."
5/5
What do you like best about GitBook?

Ease of use, ease of implementation. I use it every day as a teacher and share labs with my students through GitBook, and they love it much more than receiving lab tutorials as Word documents. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

I think that when you set up your organization, the wizard should show you the kind of default URL it will generate, so you can get an idea of how your subdomain will look. Review collected by and hosted on G2.com.

MX
Marc X.
Director
Small-Business (50 or fewer emp.)
"Modern UI and Generous Free Tier, But Some Limitations"
3.5/5
What do you like best about GitBook?

Very modern and beautiful UI, highly competitive features and technology, and very generous free tier. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Would be my first choice however it's not open source and I am very cautious of potential lock-in whether it was intentional by the vendor or not as dependence on a technolgoy that isn't open source may cause issues in the future Review collected by and hosted on G2.com.