GitBook Reviews & Product Details

GitBook enables teams to easily manage, share and publish their knowledge through a documentation platform designed for the entire organization. Packed with powerful features, GitBook supports any form of rich text, programming languages and visual assets. - Easily create and publish beautiful looking docs without any design or code required - Organize your knowledge and have your team working from a central place - Keep your GitHub workflows in sync with our native integration - Support for both save / merge (async) and real-time collaboration on any doc. GitBook is free for open-source projects, non-profit orgs and students.

Seller

GitBook

Languages Supported

English, French

Product Description

GitBook is a modern publishing toolchain.

Overview by

Mallory Mullan

Discussions

GitBook Community

Pricing

Pricing provided by GitBook.

Free

1 user

Team

$8 / User

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GitBook Integrations

(2)

Integration information sourced from real user reviews.

GitBook Reviews (176)

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Mauro G.

Founder

Small-Business (50 or fewer emp.)

11/17/2024

"Great Platform for Documentation and User Guides"

5/5

What do you like best about GitBook?

Automatic Pagination and indexes. I enjoy using Markdown. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Has a bit of a learning curve, especially for non-devs Review collected by and hosted on G2.com.

Bo W.

Applied Science Manager

Small-Business (50 or fewer emp.)

5/7/2024

"Amazing product and Amazing People"

5/5

What do you like best about GitBook?

Gitbook has similar concept to github that makes collaboration so much easier, especially for team collaboration and open source projects. They had great customer support that always get back to us quickly. They also provided generous support to oopen source projects. THANK YOU SO MUCH! Review collected by and hosted on G2.com.

What do you dislike about GitBook?

There could be slightly learning curve, but not too difficult after a couple of hours. Review collected by and hosted on G2.com.

Bohdan K.

Technical Lead

Small-Business (50 or fewer emp.)

10/14/2024

"Very convenient and good place for everything related to documentation!"

5/5

What do you like best about GitBook?

The intuitive interface, embedded version control, extensive customization options, ability to collaboratively edit and comment. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

It's really cool project and I can't see any cons. Review collected by and hosted on G2.com.

Pavan P.

CEO/Founder

Small-Business (50 or fewer emp.)

5/31/2024

"Perfect to spawn documentations and websites with rich customizations"

5/5

What do you like best about GitBook?

Its like a Medium experience but much more customizable and easy to use. Love the fact that they support the Open Source Community with very generous OSS plan. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Could be a bit difficult to import existing content but can be done with quick learning. Review collected by and hosted on G2.com.

Didier V.

Small-Business (50 or fewer emp.)

5/21/2024

"A fantastic tool to share knowledge"

5/5

What do you like best about GitBook?

Gitbook allows to share knowledge easily. It is really quick and easy to create an information repository.

Their support for non profit and open source is clear and strong. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Some manipulation may seem complicated but often they are well documented in the help section and up to now I didn't meet any issue that cannot be resolve quickly. Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering

Small-Business (50 or fewer emp.)

9/13/2024

"Really helpful for our project"

5/5

What do you like best about GitBook?

They provide premium services to non profit organisations Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Ipad and Mobile experience is really bad. An app would be awesome. Review collected by and hosted on G2.com.

Leylen M.

Small-Business (50 or fewer emp.)

10/6/2023

"The Ultimate Knowledge Hub for Our Team"

5/5

What do you like best about GitBook?

GitBook nails it as our team's central knowledge base. It's user-friendly, minimalistic, and collaborative. The search function is quick, version control is a lifesaver, and it's accessible from any device. Real-time updates keep everyone on the same page. Simply put, GitBook is indispensable for quick learning and efficient teamwork. The Real-Time Updates, user friendly accesibility, and theeasy to implement collaborative environment that offers this space is the best. Outstanding customer support. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

The editor can sometimes be glitchy, causing formatting issues. Lack of offline access. Additionally, exporting content from one GitBook space to another is not as straightforward as it could be. These are areas where GitBook could improve. Review collected by and hosted on G2.com.

What problems is GitBook solving and how is that benefiting you?

GitBook serves as an essential knowledge base in our lab, centralizing all protocols for consistent experimentation and efficient onboarding of new team members. Its real-time updates keep everyone informed of procedural changes or new findings. The robust search function allows quick access to needed information, reducing downtime and enhancing productivity. Additionally, its collaborative features foster real-time feedback and discussions, making our research environment more interactive and dynamic. Overall, GitBook streamlines various aspects of our lab operations. Review collected by and hosted on G2.com.

Robin B.

VP Revenue Operations

Computer & Network Security

Small-Business (50 or fewer emp.)

8/31/2023

"Incredible alternative to Readme!"

5/5

What do you like best about GitBook?

The product us so easy to learn, and the shortcuts built in make the process of creating detailed, beautiful-looking documentation a breeze.

I'm so impressed with the ease with which we got up and running, with dedicated spaces for internal documentation, API documentation, publicly-available docs, and customer-specific private spaces where we can serve our enterprise customers with bespoke documentation.

Granular permission control, easy sharing, and some great branding options make GitBook a great product for anyone looking to up their documentation game.

Also: their support team is fantastic! I had one very niche problem that they solved in a flash. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Honestly, nothing so far. The onboarding experience was slick, their support team is awesome, and I'm super satisfied with the entire product thus far. Keep up the great work! Review collected by and hosted on G2.com.

What problems is GitBook solving and how is that benefiting you?

1. Look and Feel: GitBook looks more modern than other providers.

2. Productivity: we want great documentation but we don't want to spend an eternity building it out. GitBook makes building pages and sections incredibly easy, with some great shortcuts. I wish Google Docs had some of the stuff that's in here!

3. Granular control over who sees what. This allows us to have bespoke customer-specific pages that are secured to that customer only, while maintaining other spaces for internal documentation and more generic customer-facing content. Review collected by and hosted on G2.com.

Avi G.

Small-Business (50 or fewer emp.)

8/17/2023

"Pretty sleek in organisation and creating documentation, just needs to fix the delays in syncs"

4.5/5

What do you like best about GitBook?

Organization: Gibook's allows me to organize and categorize my documentation very easily. The tagging and labeling allows me to easily manage this in a scalable manner and making it very easy for my users to navigate through.

Annotation/Highlighting: These features are simple and yet really helpful in documentation phase, reading, or when needed to keep track of WIP items and important things.

Search: The search functionality is intuitive. It enables me to quickly find whatever I am looking for and without having to scroll through results. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Delay in Sync and Ocassional Crash: During my usage, I had to to a hard refresh everytime when going throuigh the docs or even resulted in going through a previous version because it was not updated automatically. This became problematic when collaborating with an external 3rd party. Review collected by and hosted on G2.com.

Darren S.

President

Small-Business (50 or fewer emp.)

11/21/2023

"Excellent user experience with stellar customer support"

5/5

What do you like best about GitBook?

What I love the most about GitBook is that it embraces open-source software culture. Aside from having an amazing free-plan, it has Git synchronization to ensure you have a secure copy of your data. They also have a great customer support team that will help you and your community get on a community plan so that you and your knowledge builders can collaborate more effectively. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

The apps ecosystem built on top of Gitbook as of the moment could be improved. Improving the developer experience might be something that they can work on. Review collected by and hosted on G2.com.