---
title: GitBook Reviews
meta_title: 'GitBook Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 203 reviews by the users' company size, role or industry
  to find out how GitBook works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 203
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Knowledge Management
  url: https://www.g2.com/categories/knowledge-management
---


# GitBook Reviews
**Vendor:** GitBook  
**Category:** [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 203
## About GitBook
GitBook enables teams to easily manage, share and publish their knowledge through a documentation platform designed for the entire organization. Packed with powerful features, GitBook supports any form of rich text, programming languages and visual assets. - Easily create and publish beautiful looking docs without any design or code required - Organize your knowledge and have your team working from a central place - Keep your GitHub workflows in sync with our native integration - Support for both save / merge (async) and real-time collaboration on any doc. GitBook is free for open-source projects, non-profit orgs and students.



## GitBook Pros & Cons
**What users like:**

- Users love the **clean and user-friendly interface** of GitBook, making documentation easy and efficient for all team members. (11 reviews)
- Users praise GitBook for its **intuitive interface** , making technical documentation accessible and collaboration seamless. (9 reviews)
- Users appreciate the **exceptional collaboration and user-friendly interface** of GitBook, making documentation effortless and efficient. (6 reviews)
- Users highlight the **super responsive team** and GitBook&#39;s user-friendly nature that empowers small organizations effectively. (6 reviews)
- Users appreciate the **clean and organized structure** of GitBook, making collaboration and documentation effortless. (5 reviews)
- Users appreciate the **seamless collaboration** features of GitBook, making documentation easy and professional for all team members. (5 reviews)
- Users find GitBook&#39;s **easy setup** outstanding, saving time and effort in creating and managing documentation. (3 reviews)
- Flexibility (3 reviews)
- Integrations (3 reviews)
- Simple (3 reviews)

**What users dislike:**

- Users report encountering **software bugs** that affect usability, though support is responsive in addressing issues. (2 reviews)
- Users find that **billing issues** can arise due to high costs, especially for those without an OSS. (1 reviews)
- Users find **complexity** to be a challenge initially, though they appreciate the product&#39;s overall quality. (1 reviews)
- Users find the **difficult automation** of GitBook frustrating, as it necessitates manual updates for documentation changes. (1 reviews)
- Users would prefer **more advanced formatting options** in GitBook to enhance their writing experience. (1 reviews)
- Users find that GitBook has a **notable learning curve** , particularly for those unfamiliar with Git and version control. (1 reviews)
- Users face **limited customization** options with GitBook, leading to frustrations with the user interface and functionality. (1 reviews)
- Not Intuitive (1 reviews)
- PDF Issues (1 reviews)

## GitBook Reviews
  ### 1. GitBook, supporter of opensource projects

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cem K. | Founder & C.E.O, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 01, 2022

**What do you like best about GitBook?**

GitBook offers a complete and easy-to-use framework to generate public documentation. Domain pointing and auto SSL generation are the best parts.

**What do you dislike about GitBook?**

BSL license should better be accepted for the community edition.

**What problems is GitBook solving and how is that benefiting you?**

Fast product guides and documentation

  ### 2. awesome... but could easily be much more awesome

**Rating:** 4.0/5.0 stars

**Reviewed by:** Bryan G. | Web Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 15, 2021

**What do you like best about GitBook?**

The automatic conversion of your notes into a GitHub repo and a algolia search enabled website.

**What do you dislike about GitBook?**

You can't customize the website very much or easily migrate it to a personally hosted site... the export they enable formats poorly if you deploy the html on say netlify for instance.. I get around this by using the chrome extension to copy their styles on the official website and then us jsdeliver's github cdn functionality to correct my personally hosted deployment.

**What problems is GitBook solving and how is that benefiting you?**

You can't customize the website very much or easily migrate it to a personally hosted site... the export they enable formats poorly if you deploy the html on say netlify for instance.. I get around this by using the chrome extension to copy their styles on the official website and then us jsdeliver's github cdn functionality to correct my personally hosted deployment.

  ### 3. Great tool to write and share documentation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nicolás A. | Researcher (Category V), Enterprise (> 1000 emp.)

**Reviewed Date:** June 15, 2021

**What do you like best about GitBook?**

Gitbook is a flexible and easy-to-use tool to write and share documentation files. Some might think it lacks some features available on other platforms. However, I think Gitbook's simplicity is undervalued; it actually makes the creation process really smooth. You don't need to worry about the design, just about the content. It is an all-in-one solution for writing documentation quickly and efficiently.

**What do you dislike about GitBook?**

I would say that it would be great if they could add the possibility of highlighting text and more design options. However, as said before, the options currently provided work just fine.

**What problems is GitBook solving and how is that benefiting you?**

We are writing the documentation of our non-profit project (a diamond open-access journal). The final product has beautiful aesthetics and is very easy to navigate. The tool allows us to create engaging documentation. For a project like ours, this is very important, as we need users to understand the rules for submission to our magazine.

  ### 4. Gitbooks recent update

**Rating:** 1.0/5.0 stars

**Reviewed by:** Richard R. | Software Engineer

**Reviewed Date:** October 21, 2021

**What do you like best about GitBook?**

The vast amount of tools they have integrated to supplement your documentation

**What do you dislike about GitBook?**

In terms of performance with their recent updates, Gitbook has become a horrible platform to use for ones required documentation. They have not managed their resources correctly and essentially updated their web-app to be almost unusable, and this is probably even more relevant once the scale of documentation increases. 

On every change there is an automatic save feature which interrupts anything you do on the canvas, and produces horrendous lag. If I look at Gitbook from a Software Development lens, this recent update was nowhere near ready for production, and clearly was not tested properly upon implementing all these new nice features.

**What problems is GitBook solving and how is that benefiting you?**

-

  ### 5. The Go-To App for Documentation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 03, 2022

**What do you like best about GitBook?**

GitBook offers a clean and intuitive interface that easily integrates media, code, and other data.  User friendly as well, which will delight your customers.

**What do you dislike about GitBook?**

I'd have to say the pricing is a bit high (min $40 per month).  However, the cost can be mitigated entirely in many cases (see Community Pricing).

**What problems is GitBook solving and how is that benefiting you?**

I think it should be the go-to place for any public-facing product documentation, as well as help and troubleshooting.

  ### 6. Still in its infancy but awesome nonetheless

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kurt W. | Senior Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 08, 2021

**What do you like best about GitBook?**

GitBook is a well-structured application based on simple and solid foundational logic and intuitive UX. Although in what I consider its MVP form, it is already extremely powerful and versatile.

**What do you dislike about GitBook?**

Several features are only drafted and, at times, the documentation seems to overpromise on deliverability. The documentation itself is clear and well structured although certainly bare-bone, maybe excessively so.

**What problems is GitBook solving and how is that benefiting you?**

We published and going to publish, a complex corpus of interlinked documents, GitBook has made it delightful for our users to access them. Also, the version tracking, within its current limitations, has worked very well so far nonetheless.

  ### 7. Gitbook is the perfect tool for Docs and collaboration!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 17, 2022

**What do you like best about GitBook?**

Very easy to use for collaboration on open-source projects. Drastically improves navigation and connectivity across large document sets - our team is able to spin-up complex projects with ease and keep track of all the moving pieces.

**What do you dislike about GitBook?**

No negative experiences, really impressed by all the features and continued improvements over time. Also starting to see it pop-up in other use cases.

**What problems is GitBook solving and how is that benefiting you?**

Documentation for projects and development that require an in-depth and inter-connected understanding.

  ### 8. Great way to produce and edit documentation.

**Rating:** 5.0/5.0 stars

**Reviewed by:** KEVIN C. | Digital Library Software Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 27, 2021

**What do you like best about GitBook?**

The easy to use UI and platform agnostic data format (git + markdown) are my favorite things about Gitbook. Making documentation easier to create reduces the amount of time I have to spend creating it. It also allows me to publish documentation in a way that's easy for users of my software to consume (they can view online or print to a PDF). Not being tied into a particular platform (since the data is stored in git and uses markdown) is also a big selling point for the product. I wouldn't want to spend a bunch of time creating documentation that I didn't own (because it was locked in somebody else's platform).

**What do you dislike about GitBook?**

The only thing I'd improve is to add more styling options for the hosted gitbooks.

**What problems is GitBook solving and how is that benefiting you?**

Gitbook solves our need to easily document our code. It reduces the amount of time spent on documenting, which makes it easier to get more documentation done.

  ### 9. Great way to build an information repository for your teams.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 18, 2021

**What do you like best about GitBook?**

Gitbooks makes it easy to house all docs related to our processes and procedures in one place. All teams have access and it helps bridge the understanding gap as to why we do things a certain way, legal ramifications, etc.

**What do you dislike about GitBook?**

Nothing negative at this time. We like gitbooks

**What problems is GitBook solving and how is that benefiting you?**

We have a robust training program but needed a place to house all of our documentation regarding processes and procedures. This helps us stay organized, without having to send updates all the time as we can update in one place so everyone  has the most recent version at all times.

  ### 10. The best alternative to write documentation in an open and collaborative environment.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** December 08, 2021

**What do you like best about GitBook?**

The possibility that many people can come together in the design and improvement of a collaborative endeavor. The end product is aesthetically pleasing, and the books are highly customizable/upgradeable.

**What do you dislike about GitBook?**

The onboarding for people that never used these sorts of platforms increases adoption friction within a  team, but once they realize the power of the tool, these objections are overcome.

**What problems is GitBook solving and how is that benefiting you?**

We are writing the documentation for a DAO called Proof of Humanity. There are few resources, so we tend to crowdsource the generation of the manuals and tutorials.

  ### 11. Beautiful documentations!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Argentum O. | Project Leader, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 11, 2021

**What do you like best about GitBook?**

The look and feel of the generated documentation are beautiful. I couldn't wish anything more
The tool is straightforward to use; we haven't had to teach any of our team members how to use it. Every step in the process of creating a space and having your documentation ready was self-explanatory.
Gitbook supports the open souce/ngo community with free, unlimited service.
Their online support is helpful and fast, something needed and much appreciated in a fast paced environment like ours.

**What do you dislike about GitBook?**

I haven't found anything wrong yet, but I guess there will be at least something. So far, everything has been great!

**What problems is GitBook solving and how is that benefiting you?**

Documentation is not something everyone likes. The best way of introducing documentation to our customers is to have it as beautiful as possible. 
Gitbook enables us to reach our goal of having all our tools and projects documented and available to our users.

  ### 12. whitepaper

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 17, 2022

**What do you like best about GitBook?**

Great way to create a whitepaper that your team can work collectively on together and have portrayed to the general public, especially if it open source. I like it better than Google Docs.

**What do you dislike about GitBook?**

Unfortunately it is not clear when you start using GitBook that in order for your team to collaborate together, you need to be subscribed under some sort of plan.

**What problems is GitBook solving and how is that benefiting you?**

We are creating a wiki for our organization as well as a whitepaper, the wiki we are creating helps us to get all of our projects together for our nascent project.

  ### 13. Very easy to handle complex documentation, manage versions and organize sections

**Rating:** 4.5/5.0 stars

**Reviewed by:** Massimo L. | Developer Advocate, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 17, 2022

**What do you like best about GitBook?**

Organize doc into interconnecting pages and sections, give documentation a structure

**What do you dislike about GitBook?**

Sometimes the terminology is a bit confusing, like "variants" can be used to create documentation for different software versions.

**What problems is GitBook solving and how is that benefiting you?**

Create our product documentation. No need to get crazy handling the structure and pages interconnections. Helps speeding up the process

  ### 14. Very good experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gatekin L. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 13, 2021

**What do you like best about GitBook?**

The tool, the service, and the support are of great quality and reliability, in addition to having good responsiveness.

**What do you dislike about GitBook?**

If I had understood some of the information such as the plans of the non-profits, I would have made the move earlier.

**Recommendations to others considering GitBook:**

Have more information on the plans of non-profit organizations, perhaps highlight more for teenagers, students, and associations like us.

**What problems is GitBook solving and how is that benefiting you?**

It allows me to focus on the content rather than the form with a very well-known Markdown format, the fact that I can synchronize it to my Git repository. This allows me to be efficient while collaborating with my team on this tool. It also integrated excellent functionality such as auto-embed. It is also ready to use for SEO frankly, it is the most practical tool in 2021 to make documentation for our open-source projects and more. Thanks a lot

  ### 15. Awesome Platform for Opensource projects

**Rating:** 5.0/5.0 stars

**Reviewed by:** Neeranjan M. | Cybersecurity Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 21, 2021

**What do you like best about GitBook?**

All your documentation/notes are in the cloud. There is no need to care about synchronization across web servers/devices. They also have a custom domain option!

**What do you dislike about GitBook?**

Nothing tbh. Everything I need is here and it all makes life way simpler for me and my workflow!

**What problems is GitBook solving and how is that benefiting you?**

I've always been self hosting multiple servers and tons of CMS to maintain my documentations across multiple projects. This was always a hassle for me as I had to micromanage each CMS and ensure the content is displayed properly. However, with Gitbook, everything is just done for you 😂 All you have to do is come with the content and throw it int!!

  ### 16. I love it :)

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tarik H. | Freelancer, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 24, 2021

**What do you like best about GitBook?**

Easy UI and very intuitive to use. It's hard to make something wrong.

**What do you dislike about GitBook?**

The sync to GitHub should be cleaner. The text in GitHub should not contain too much background data.

**What problems is GitBook solving and how is that benefiting you?**

It was hard before to sync the documentation for multiple packages in a single GitHub project. Now it's easier than ever and it even makes fun to write documentation.

  ### 17. Awesome tool for whitepapers and general documentation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Antonio V. | CTO, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 07, 2022

**What do you like best about GitBook?**

Gitbook has many features, including the possibility to live edit, which really boosts productivity and collaboration of docs.

**What do you dislike about GitBook?**

"Git mode" should not be default, since many non technical users don't know how to use it.

**What problems is GitBook solving and how is that benefiting you?**

Whitepaper docs.

  ### 18. Gitbook should be a go-to platform for Open-source Project Tech Documentations!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Naing Aung L. | Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 28, 2021

**What do you like best about GitBook?**

It has the most convenient Web editor for our Tech Docs.
In case of UI, it has uncomparably the best styling options and overall look!
Gitbook even supported one of my non-profit Organization with unlimited organization plan <3

**What do you dislike about GitBook?**

I still haven't found any downside of it yet :)

**What problems is GitBook solving and how is that benefiting you?**

I'm currently writing a text-based tutorial and guidebook for our free course "Handful Programming with Java & Flutter," provided by our organization. It's rapid and easy to write dual-language docs

  ### 19. Intuitive, easy, and stylish.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nathan K. | Grant Writer , Small-Business (50 or fewer emp.)

**Reviewed Date:** January 12, 2021

**What do you like best about GitBook?**

I like how easy it is to create pages and build hierarchies of information. Users can easily build out robust documentation for whatever they are working. 

Tracking changes based on the familiar and robust Git style interface helps to coordinate the efforts of multiple users.

**What do you dislike about GitBook?**

I had a little difficulty setting up my white-label domain name, but that is my fault. I'm a teacher, not a network administrator.

**Recommendations to others considering GitBook:**

Gitbook is a very useful tool for organizing large amounts of information. The interface is intuitive and easy to use. Even my seven year old son is able to create and edit pages.

**What problems is GitBook solving and how is that benefiting you?**

I am working with high school students in a Maker class. They are using Gitbook to document their efforts and their class projects. The students think the interface is easy to use and stylish, and are willing to get their hands dirty to  create their own website. They think it's really cool.

  ### 20. Git book experience

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 08, 2021

**What do you like best about GitBook?**

Ease of deployment, collaboration between users

**What do you dislike about GitBook?**

Customer support.
Lack of communication
Unexpected deployments
Complete empathy for users

**What problems is GitBook solving and how is that benefiting you?**

Online documentation of the product was the main problem that we were supposed to solve.
No benefits realized yet.

  ### 21. Very neat and simple UI

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aditya C. | Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 17, 2021

**What do you like best about GitBook?**

I can click anywhere on the page and directly start editing or add images.

**What do you dislike about GitBook?**

Had a little trouble figuring out how to add embedded video with a thumbnail. Resorted to just adding a link.

**What problems is GitBook solving and how is that benefiting you?**

Documentation for open source project to invite more contributors and lower the barrier of entry to contribute to the project. Main benefits are we multiple people can update the docs and changes are commited so its easy to see what changed. Plus easy user interface attracts more people to contribute to the docs.

  ### 22. Excellent solution to collaboratively build knowledge bases and other publications

**Rating:** 5.0/5.0 stars

**Reviewed by:** Enric G. | Doctoral Researcher, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 10, 2021

**What do you like best about GitBook?**

The ease of use, everyone can start collaborating almost instantly regardless of technical skills or lack thereof.

**What do you dislike about GitBook?**

I would appreciate the ability to add social sharing buttons and a function to export the books as an epub file.

**What problems is GitBook solving and how is that benefiting you?**

I am coordinating an international network of journalists, researchers, practitioners and bloggers on mental health. So far we have been running independent national sites run on Wordpress by separate editorial teams. Gitbook is allowing us to collaboratively create and publish a knowledge base based on the thousand of posts and pieces collected so far by the network.

  ### 23. Great user experience and quick implementation time

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 21, 2021

**What do you like best about GitBook?**

The ease of implementation and the power of collaborative tools.

**What do you dislike about GitBook?**

Nothing thus far, we haven't been using it long enough.

**What problems is GitBook solving and how is that benefiting you?**

Culture formation at our organisation through the development of our handbook.

  ### 24. Amazing Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jean D. | Associate Director for Technology Operations, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 26, 2021

**What do you like best about GitBook?**

The aesthetics and practicality of creating exceptional documentation

**What do you dislike about GitBook?**

Small quirks in terms of creating tables, moving cells up and down. But probably this might be changed soon

**What problems is GitBook solving and how is that benefiting you?**

The way one can easily create a variety of documentation as private and public. The layout and ease to create pages and subpages

  ### 25. Great tool for developers to write documentation!

**Rating:** 4.5/5.0 stars

**Reviewed by:** 은휼 . | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 27, 2020

**What do you like best about GitBook?**

Above all, the UI is neat! And it is very convenient to write documents by subject. It was also nice to be able to express code blocks neatly, and it was good to be able to adjust the composition by paragraph. Another advantage is that a thumbnail appears when a link is attached. It is nice that the url is made neat. It is also good to have a table of contents on the right.

**What do you dislike about GitBook?**

In the case of korean, the last character is often cut off when editing and saving. It is difficult to delete blocks of code. It is difficult to insert a cursor to write a sentence on the line after a block of code. I would like to add a specialized module for QA. I wish there were more shortcuts for major commands, and I would like to work with simpler keys.

**Recommendations to others considering GitBook:**

If you are a developer or are learning development and would like to organize and share a product or product development process through documentation, don't hesitate. Gitbook is the best tool!

**What problems is GitBook solving and how is that benefiting you?**

When working on a specific project, I organized the process in a tutorial or guide format. It's also nice to look at simply making a document by yourself, but Gitbook seems to have the best strength in guiding others to something. In particular, it seems like a very good idea to be able to attach code by connecting it to the repo. I felt it was the best tool in terms of writing documentation for developers.

  ### 26. Beautiful docs with an easy-to-use interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 10, 2021

**What do you like best about GitBook?**

The docs look really good, and they are very easy to edit. We previously used a combination of Google Docs and Wiki pages, but I think GitBook combines the ease of use of Google Docs with the functionality of markdown, and adds a beautiful UI.

**What do you dislike about GitBook?**

Sometimes the editor can be a bit finicky when adding markdown. For example, I had some difficulty formatting images.

**What problems is GitBook solving and how is that benefiting you?**

One benefit is organizing all of our documentation into one place. Secondly, we are able to create a very professional-looking public page for users.

  ### 27. Your Open Source Partner

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 04, 2021

**What do you like best about GitBook?**

I like their platform, it is super easy to use and setup your professional wiki or documentation for your software. It really helps me and my team working on documents in a version control approach. It solves the collaboration issue when creating documentation. Everyone can create their own changes and let the documentation lead decide what should be the best way to document the software project. Another thing, they love to support open source developers to help like me to rapidly produce advanced looking wiki and documentation. As we know open source developers can't spend more time free time in maintaining open source. That's why I found this service a very helpful to me and my time.

**What do you dislike about GitBook?**

I don't have personally dislike about the service. All good for me.

**What problems is GitBook solving and how is that benefiting you?**

Problems in maintaining and creating faster documentation for my open source projects. The benefits are they are sponsoring open source developer like me to not spend money and time too much in creating great open source projects.

  ### 28. Excellent, intuitive, and a great support tool for open source projects.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 13, 2021

**What do you like best about GitBook?**

How intuitive it is to create and clean looking it comes out.

**What do you dislike about GitBook?**

I don't have any dislikes to mention so far.

**What problems is GitBook solving and how is that benefiting you?**

We use it for easy access documentation for use and developer understanding for our open source project.

  ### 29. Amazing Service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 26, 2021

**What do you like best about GitBook?**

I love the flexibility to collaborate with my team asynchronous directly in Gitbook instead of opening up a Google Doc, then having to input things into Gitbook. I also love the interface options.

**What do you dislike about GitBook?**

The one thing that I dislike is the limited number of integrations offered.

**Recommendations to others considering GitBook:**

I would definitely recommend Gitbook! It doesn’t take much effort to get it setup, but once you get it setup it’s a breeze!

**What problems is GitBook solving and how is that benefiting you?**

I’ve been solving issues of not having a help desk/docs page that I’ll be able to use. This’ll definitely be a great resource for our users.

  ### 30. Great tool for creating guides and documentation sites for OSS projects

**Rating:** 5.0/5.0 stars

**Reviewed by:** Renato G. | Software Architect & Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 17, 2021

**What do you like best about GitBook?**

The integration with GitHub and its triggers is amazing.

**What do you dislike about GitBook?**

The integration with GitHub could be improved.

**What problems is GitBook solving and how is that benefiting you?**

I use Gitbook to publish a booklet for other developers to read through or to reference to from my own blog. Also, I plan on using it to document the different opensource projects I have started.

  ### 31. Excellent way to manage your documentation.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 15, 2021

**What do you like best about GitBook?**

Being able to use integrations that developers use and ease of collaboration.

**What do you dislike about GitBook?**

There is nothing I have found, that I dislike about Gitbook.

**Recommendations to others considering GitBook:**

Gitbook is an excellent option for docs and quick scaling.

**What problems is GitBook solving and how is that benefiting you?**

We are onboarding our community. Having a Gitbook is ideal because it goes hand in hand the actual code of the platform it supports. I think this aligns well with the project.

  ### 32. Amazin tool to collaborate and create documentation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mauricio E. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 30, 2021

**What do you like best about GitBook?**

It's so easy to collaborate and produce impeccable and clean documentation.

**What do you dislike about GitBook?**

We haven't found anything we dislike about Gitbook yet

**Recommendations to others considering GitBook:**

It's a great tool!

**What problems is GitBook solving and how is that benefiting you?**

We are documenting our organization publicly with Gitbook.

  ### 33. Best Docs on the web

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lorenzo F. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 07, 2021

**What do you like best about GitBook?**

Gitbook is easy to use, powerful and free for open source or non-profits

**What do you dislike about GitBook?**

There is nothing I dislike about Gitbook

**What problems is GitBook solving and how is that benefiting you?**

Integrated documentation, code, guides, faq, and more

  ### 34. Great experience with GitBook - but looking for someone who want me and not my team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Darren P. | CTO, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2021

**What do you like best about GitBook?**

Very easy to use, Gitbook allows you to import documentation from many sources effortlessly, and then any visitor can export a PDF copy of your docs - AND they allow you to attach your own domain name to your account.

**What do you dislike about GitBook?**

$8 / user / month MINIMUM 5 USERS

If they'd let me join solo, I'd do it in a heartbeat

**What problems is GitBook solving and how is that benefiting you?**

It's a fantastic way to keep all of your documentation in one place.

  ### 35. Best of both worlds

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2021

**What do you like best about GitBook?**

Being able to manage a technical wiki with a great editor and UX but also being able to stores in markdown and sync to git. Basically, productivity features that make it feel better than Confluence but with the ability to do bidirectional sync to git as markdown which is unthinkable with the traditional wikis. This is the efficient technical writers dream tool.

**What do you dislike about GitBook?**

It doesn’t appear to be possible jump to markdown from the gitbook editor anymore (only via changes to git)

**What problems is GitBook solving and how is that benefiting you?**

Writing books for publication with great version control and integrations. With the ability to do any post processing on the pure markdown to be pedantic with alternative outputs (beyond web etc)

  ### 36. Gitbook for ultra simple code documentation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 05, 2021

**What do you like best about GitBook?**

You can create a website in minutes. Non-codes can contribute to document your code

**What do you dislike about GitBook?**

Integration with github may be complicated at first

**What problems is GitBook solving and how is that benefiting you?**

Nice-looking documentation for open-source project

  ### 37. GitBook is amazing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shobhit S. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2021

**What do you like best about GitBook?**

GitBook is best to manage and host documentation for codes/projects.

**What do you dislike about GitBook?**

I don't dislike GitBook :) & Why I dislike?

**What problems is GitBook solving and how is that benefiting you?**

I can easily host documentation with GitBook for my open-source community.

  ### 38. Great solution for documentation and writing ebooks

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2021

**What do you like best about GitBook?**

Integrates easily with GitHub, design is responsive to many device types, syntax highlighting and other features make porting in information a breeze.

**What do you dislike about GitBook?**

There's nothing I dislike about using Gitbook.

**What problems is GitBook solving and how is that benefiting you?**

Providing documentation to users and making ebooks.

  ### 39. Simple, Elegant, and Powerful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 30, 2020

**What do you like best about GitBook?**

I love GitBook's versioning capabilities!  The editing process is reminiscent of Jupyter with the content broken up into cells.  The way you structure your documentation is very straight forward.  You can get up and running very quickly.

**What do you dislike about GitBook?**

If you're not familiar with VCS or versioning it can be a little challenging for new users to think in those terms.  Though, GitBook hides a lot of that complexity.

**What problems is GitBook solving and how is that benefiting you?**

We needed a web-based platform where editors from different organizations could come together and collaborative put together an informational manual.  There would be some back-and-forth, so the versioning would be very powerful.

  ### 40. Great solution for documentation websites

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joseph G. | Président, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 30, 2020

**What do you like best about GitBook?**

Synchronisation with the GitHub docs/ directory, everything is in Markdown

**What do you dislike about GitBook?**

There is no builtin template for writing API documentation (There is for REST API but not for a JavaScript library for example)

**What problems is GitBook solving and how is that benefiting you?**

Creating easily maintainable and good looking documentation websites

  ### 41. Wonderful and gracious organization!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brian M.  W. | Teaching Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 29, 2020

**What do you like best about GitBook?**

Deeply gracious and apprecitative for the free nonprofit plan!

**What do you dislike about GitBook?**

I don't really have any dislikes or complaints. Perhaps the fact that it's hard to turn off dark mode on the landing page? But it's a minor thing.

**What problems is GitBook solving and how is that benefiting you?**

Documentation for HistSex.org

  ### 42. Get good experience with collaborators. And feel smooth with deploy on web.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Abser A. | 后台主管, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 13, 2020

**What do you like best about GitBook?**

Collaborator and git version control. Make us good with update.

**What do you dislike about GitBook?**

If there is a big repo, gitbook would take a long time to deploy.

**Recommendations to others considering GitBook:**

Take it. It would make your documents so relax and get benefit on that everybody could know you when they search in google. Surely, They could contribute so easily by GitHub commit.

**What problems is GitBook solving and how is that benefiting you?**

get collaborate with my teams on opensource project documents

  ### 43. My time with Gitbook

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 12, 2020

**What do you like best about GitBook?**

Ease of use for sharing documents and information amongst the team. There was very little difficult getting adjusted to the interface and features, and it made sharing a lot easier amongst the team. I think it is also a bit better than some other file sharing/storing services that are out there

**What do you dislike about GitBook?**

No complaints. I found the product to be easy. I am used to sharing documents via a shared network drive.. So at first the change the Gitbook was a bit offputting. But aside from that, I dont have any main complaints that I would give a "heads up" to someone about or even a critique about the application

**Recommendations to others considering GitBook:**

I think you should give it a shot. It is easy to use, and very helpful for getting archiving information for new and previous employees to have access to. Of course it will take some time to get ued to using, but once you are actually familiar with it, it becomes very handy to use.

**What problems is GitBook solving and how is that benefiting you?**

Problems I solved were mainly for myself, or directing colleagues to being able to find the correct document needed for information. It much easier because the access set up is a lot more convenient than using some other methods for sharing such as a shared drive or etc. Where I feel you have to do a lot of on the fly tampering for permissions at times, because shared drives or online drives don't always recognize a role such as "user", "admin" so there can be issues where someone is restricted from access even though they are within a role to have it. I did not encounter this with Gitbook

  ### 44. Excellent for Collaboratrion

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sree R. | Product Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 22, 2020

**What do you like best about GitBook?**

Great user experience and easy collaboration with team members. The user interface is very intuitive. Organizing content and structuring is super easy. Support was good. We used it for help documents and overall it was an excellent product.

**What do you dislike about GitBook?**

I don't think of anything. I like the product and it helped me in documentation a lot.

**What problems is GitBook solving and how is that benefiting you?**

Help document content organization and publishing

  ### 45. Best open source book writing platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 26, 2020

**What do you like best about GitBook?**

Easy formatting and publishing features.

**What do you dislike about GitBook?**

The top navigation bar should be more editable and you should introduce more themes.

**What problems is GitBook solving and how is that benefiting you?**

I am writing documentation for my volunteers, if I had not gitbook, I would need to either formatted documents by my own and then make a pdf.

  ### 46. So efficient and rich, yet so easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 27, 2020

**What do you like best about GitBook?**

The most helpful things are: It's support for markdown language and the collaborating feature.

**What do you dislike about GitBook?**

The fact that the collaborating feature is paid, it would be amazing to at least offer orgs of 3 to be free.

**What problems is GitBook solving and how is that benefiting you?**

Writing a clear and structured "How-to Guide" for a fairly complex project in a collaborative way (same as Overleaf if that makes sens)

  ### 47. GitBook helped us our open source program a lot by providing us a quick and amazing docs platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 10, 2020

**What do you like best about GitBook?**

It's quick, cool and helps open source projects and programs a lot!

**What do you dislike about GitBook?**

I don't dislike anything about gitbook. It's great!

**What problems is GitBook solving and how is that benefiting you?**

We're using GitBook to host our 'docs' for an open-source program and it saved us time

  ### 48. Gitbook is a pleasure to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gregory S. | Organizer, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 28, 2020

**What do you like best about GitBook?**

Features and ease of use. Page hierarchy on the left. Lots of auto embeds and items  and features to help make documentation easier to read!  And opensource and nonprofit discount/probono!

**What do you dislike about GitBook?**

Perhaps there could be a way to overview all spaces at once.

**What problems is GitBook solving and how is that benefiting you?**

Creating documentation for volunteers. Streamlining the hairy nest of google docs!

  ### 49. Excellent

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 25, 2020

**What do you like best about GitBook?**

Gitbook is awesome. I love the simplicity with which it is possible create documentation of the projects I work on.
Also they have a fast and effective chat support service

**What do you dislike about GitBook?**

I haven't found anything I don't like!!!

**What problems is GitBook solving and how is that benefiting you?**

organize, maintain and effectively share the documentation of my projects

  ### 50. Build elegant online sites - host yourself or on Gitbooks' server

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.)

**Reviewed Date:** April 11, 2019

**What do you like best about GitBook?**

Gitbooks makes it super simple to create custom sites with tools anyone can quickly learn to use. A primarily drag-and-drop interface and ability to fully customize are major plusses. In addition, it's simple to host on Gitbook's servers or locally on your own.

**What do you dislike about GitBook?**

I wish there had been clearer instructions for self-hosting, although it wasn't too hard to figure out. As with most products, additional out-of-box options would be useful, such as additional templates or more customizable drag-and-drop options (like a more custom side bar).

**Recommendations to others considering GitBook:**

If you've used Google Sites, it's likely you find Gitbook equally if not more helpful. It's a flexible platform for developing sites, with the added benefit that you can privately host the site. The options to edit online and offline (using the desktop editor) are great as well.

**What problems is GitBook solving and how is that benefiting you?**

Gitbooks made it simple for me to create our team's wiki page, and the end result was an elegant site I could host on my own S3 bucket. Gitbook's drag-and-drop interface and a desktop editor for offline editing made it a speedy development process and a great end product.


## GitBook Discussions
  - [Is GitBook made by GitHub?](https://www.g2.com/discussions/is-gitbook-made-by-github) - 1 comment
  - [Is GitBook opensource?](https://www.g2.com/discussions/is-gitbook-opensource) - 1 comment

- [View GitBook pricing details and edition comparison](https://www.g2.com/products/gitbook/reviews?page=4&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-08+11%3A14%3A41+-0500&secure%5Bsession_id%5D=eff31e91-724b-41fc-97a4-1e3a75a0cf35&secure%5Btoken%5D=d619eb0dfdf353bf60e94832d7901027b88da038ec2312160ab01e80aca69b6d&format=llm_user)
## GitBook Integrations
  - [Figma](https://www.g2.com/products/figma/reviews)
  - [GitHub](https://www.g2.com/products/github/reviews)
  - [Revit](https://www.g2.com/products/revit/reviews)
  - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews)

## GitBook Features
**Knowledge Pages**
- Templates
- In-Content Feedback
- Versioning and Version History
- Decision Trees
- Duplicate Detection
- Content Editor
- WYSIWYG Editor
- Rich Text Editor
- Drag & Drop Editor
- Customizable Templates
- Surveys & Feedback
- Pre-built Templates

**Documentation Generation - AI Documentation Generators**
- Project Overviews
- Docstrings / Comments
- API Reference

**Knowledge Base**
- Q & A
- Link Sharing
- Searchable

**Knowledge Dissemination**
- Page Analytics
- Permissions
- Knowledge Sharing
- Notifications
- Advanced Search
- Browser Extension
- Organization
- Other Integrations
- Knowledge Integrations
- Full Text Search
- Web Notifications
- Alerts/Notifications
- Website Integration
- Social Media Integration
- Reporting/Analytics

**Workflow and Integration - AI Documentation Generators**
- IDE & Editor Extension
- CI/CD Pipeline Triggering
- Git/Repository Integration

**Security**
- Verification
- Role-Based Permission
- Public vs Private

**Agentic AI - Knowledge Base**
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Multi-Language

**Additional Functionality**
- Search/Filter
- AI Copilot
- Commenting/Notes
- Content Publishing Options
- Reporting & Statistics
- Content Library
- Document Classification
- Drag & Drop
- API
- Customizable Branding
- SEO Management
- Real-Time Reporting
- Generative AI
- Self Service Portal
- Widgets
- Mobile Interface
- Catalog Management
- Online Forums
- Email Alerts
- Collaboration Tools
- Mobile Alerts
- Dashboard
- Feedback Management
- Document Storage
- User Management
- Live Chat
- Chatbot
- Knowledge Management
- Wiki
- Text Editing
- SSL Security
- Customizable Reports
- Customizable Fields
- Data Import/Export
- Single Sign On
- Content Management
- Workflow Management
- Knowledge Base Management
- Activity Tracking
- Discussions/Forums
- Activity Dashboard
- Calendar Management
- Communication Management
- Document Management

**Content**
- Trackable Analytics
- Import
- File Viewing
- Update Notifications

**Communication**
- Social Features
- Tagging 
- Upload 
- Comments

**Additional Functionality**
- Collaboration Tools
- SSL Security
- Reporting & Statistics
- Customizable Reports
- Customizable Fields
- Customizable Branding
- Data Import/Export
- Single Sign On
- Content Management
- Content Library
- Workflow Management
- Text Editing
- Widgets
- Generative AI
- Knowledge Base Management
- Activity Tracking
- Discussions/Forums
- API
- Live Chat
- Activity Dashboard
- AI Copilot
- Calendar Management
- Drag & Drop
- Self Service Portal
- Communication Management
- Commenting/Notes
- Catalog Management
- Document Management

## Top GitBook Alternatives
  - [Notion](https://www.g2.com/products/notion/reviews) - 4.6/5.0 (12,419 reviews)
  - [Confluence](https://www.g2.com/products/confluence/reviews) - 4.1/5.0 (4,249 reviews)
  - [Guru](https://www.g2.com/products/guru/reviews) - 4.7/5.0 (2,260 reviews)

