I came across GitBook when reviewing documentation for a potential integration into a project I serve as Product Manager for. As the "audience," I was quickly impressed with the simple and clean presentation of the content I was reviewing. As we'd always lacked simple user documentation, and hated the help desk integrations with our web site's CMS, I decided to pilot GitBook the next day.

I had a very solid site up and running in mere hours starting from nothing. I really didn't have to find any work arounds - what I wanted to communicate could just happen since the platform handled everything I wanted - demo videos, screenshots, tips, narratives, cross links. Linking to our domain was simple as well. GitBook was intuitive and I did not really need to go into documentation. In addition to the combination of simplicity and clean presentation, having a commit-based versioning system is quite helpful and easy for our dev team to understand.

I've found that GitBook solves the problem of creating documentation sites efficiently - no unneccesary extras and nothing really missing. I'm an evangelizer internally for the product. Review collected by and hosted on G2.com.

There is nothing major missing or getting in the way. My dislikes are all small - make commit messages more prominent in the workflow, a little more layout customization for pages with more visual content. Review collected by and hosted on G2.com.

Its a helpful tool to create a centralized space for employees to use as a point of reference for any guideline/topic. It allowed us to organize large amount of data. Its easy for them to quickly look up a guideline through a keyword search or whatever works best for them. Would recommend to anyone. Its also easy to update/make changes as well. Review collected by and hosted on G2.com.

Nothing comes to mind at this point. Have been using GitBook in our organization for 6-7 months now and have not received negative feedback from employees. Review collected by and hosted on G2.com.

GitBook is an outstanding documentation platform with an intuitive interface and robust collaboration features. Its customization options, version control, and seamless integrations make it a top choice for teams of all sizes. I highly recommend GitBook for simplifying documentation and enhancing teamwork. Review collected by and hosted on G2.com.

Honestly, I have not found something I dislike about GitBook so far, which is I think a good sign. Review collected by and hosted on G2.com.

Wow, what a gem GitBook is! Ever since I stumbled upon it, the way I approach documentation has taken a complete turn. First off, that super intuitive interface... it's like they read my mind. Writing in Markdown feels so seamless, and seeing my changes instantly? Just awesome.

And then there's the GitHub integration! I'm a huge GitHub junkie, and the fact that I can sync my repos with GitBook without a hitch is just stellar. It's like having the best of both worlds: the robustness of GitHub and the sleekness of GitBook.

If you're anything like me and love having everything well-documented but without the fuss, you should totally give GitBook a shot. You won't regret it! Review collected by and hosted on G2.com.

You know, I've tried to find something I might not like about GitBook, just to give a balanced view. I've nitpicked, looked at it from every angle, and even compared it with other platforms. But honestly? I'm coming up short. Every feature, every integration, even the user interface it all just clicks for me. It's one of those rare platforms where I genuinely enjoy every bit of it. So, if there's a downside, it's that I can't find anything to critique! Review collected by and hosted on G2.com.

One of the most outstanding aspects of GitBook that I'd like to highlight is how it facilitates collaboration between diverse groups. In our work, we deal with regulators and tech policy makers, individuals who come from different backgrounds and have varying levels of technical proficiency. GitBook's easy-to-use features have made it incredibly simple for all our collaborators to participate in the creation and editing process.

The platform's real-time editing feature enables multiple people to work on the same document simultaneously, making collaboration effortless. The comment functionality allows for instant feedback and discussions right within the document, which is especially valuable when dealing with complex regulatory matters and technical policies.

Additionally, GitBook's user-friendly interface doesn't require extensive technical skills, making it accessible to all our collaborators, whether they are tech-savvy or not. This ease of use has facilitated smooth and effective communication among all the stakeholders involved in our project, making GitBook an indispensable tool in our work. Review collected by and hosted on G2.com.

While GitBook offers many benefits, there are a few areas where it could be improved. For instance, the platform lacks advanced formatting options. This can sometimes limit the customization of our content and make it challenging to create complex layouts.

However, it's important to note that these issues are relatively minor when compared to the overall utility and ease of use of the platform. Despite these areas for improvement, GitBook remains an excellent tool for collaborative documentation and knowledge sharing. Review collected by and hosted on G2.com.

We use GitBook for both internal and external technical documentation. The visual editor and extended Markdown really helps to create useful documentation at speed without having to learn extra syntax.

Easily uploading (or just pasting) and inserting images is a real time saver.

Being able to publish docs on a subdomain without having to set up your own hosting is great. Syncing to Git is a great backup! Review collected by and hosted on G2.com.

With large and complex documents it can sometimes slow down, and with complex uses such as API definitions it can be a little finicky.

The image gallery is a little lacking i.e., it would be great to be able to see which images are not used in docs. Review collected by and hosted on G2.com.

Lightweight; easy editing (we got something fixed and online in seconds while talking with a customer); good collaboration features and GitHub sync is great! Tested some different online tools and this was much better! Review collected by and hosted on G2.com.

There were times it didn't improve a lot, but lately pace came up and we see new things more and more. Tables and PDF exporting still need some work. Would be nice to have an offline HTML version we can hand off to some dark site customers (which is way better than PDF...) Review collected by and hosted on G2.com.

What I liked most about GitBook is its simplicity and user-friendly design. GitBook has made creating documents and documentation incredibly easy. The ability to write content in Markdown format, in particular, makes the editing process smooth and efficient. Review collected by and hosted on G2.com.

Limitations on the Free Plan: One of the notable drawbacks is the relatively strict limitations on the free plan. For larger projects or businesses, the need to upgrade to a paid plan can be a significant cost factor. This could be a concern for smaller projects or those with budget constraints. Review collected by and hosted on G2.com.

Easy learning curve and easy to start off. Review collected by and hosted on G2.com.

User experience issues in some cases. Need to fix those or have customization supported. Review collected by and hosted on G2.com.

It allows our team to keep all our technical data organized and centralized in one place, avoiding the local documentation each dev used to have. Besides the fact of having profiles and maintaining an access level for the doc is very useful, so people who don't need to see something special, simply aren't able to see it. Review collected by and hosted on G2.com.

Right now I don't see any downside or trouble with the tool. Review collected by and hosted on G2.com.