Giftogram Reviews (1,895)

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Giftogram Reviews (1,895)

View 1 Video Reviews
4.8
1,895 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and flexibility in gift card options, allowing recipients to choose their preferred brands. The platform's ability to streamline bulk uploads and provide a variety of merchants enhances the gifting experience, making it efficient for both senders and recipients. However, some users note a desire for more gift card options in certain regions.

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Kelly S.
KS
Kelly S.
Administrative Sales Analyst
Mid-Market (51-1000 emp.)
"Giftogram Simplifies Gift Card Management with Choice and Ease"
5/5
What do you like best about Giftogram?

I like that Giftogram makes it easier to send gift cards to employees and other people without requiring they be Visa or Mastercard, and without having very high activation fees. I appreciate that you give folks the choice to pick what type of gift card they want to receive. It's easier for them to choose the vendor they'd prefer, especially when offering a gift card for something like lunch, as it avoids the issue of offering a service not available in their location. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Giftogram?

Nothing! Review collected by and hosted on G2.com.

Response from Paula Bevacqua of Giftogram

Hi! Thank you so much for your review! We're thrilled to hear that Giftogram is meeting your needs and allowing everyone to choose what’s most beneficial for them. It’s great to know that our platform is making gift-giving easier and more meaningful for your team. We appreciate your support!

Can you please reach out to sales@giftogram.com with your contact info?

Jane H.
JH
Jane H.
Executive Administrator
Executive Office
Mid-Market (51-1000 emp.)
"Great product, service and value!"
5/5
What do you like best about Giftogram?

Paula Bevacqua has been my contact since day one. She has always given me the same service and attention whether we are sending 20 cards or 350 cards. She is fantastic at what she does, not to mention, such a lovely disposition EVERY time we speak. She's family now! Review collected by and hosted on G2.com.

What do you dislike about Giftogram?

They are a great company! Super easy platform and super responsive staff and service! Review collected by and hosted on G2.com.

Response from Paula Bevacqua of Giftogram

Hi Jane! Thank you so very much for your kind words! We love working with you and hope you continue to enjoy our service :)!

MC
Melissa C.
Lead Intelligence & Partnerships Manager
Mid-Market (51-1000 emp.)
"Simple Gift Card Sending Worldwide with Handy Reports and Labels"
4.5/5
What do you like best about Giftogram?

I like the simplicity of sending the giftogram and being able to print reports and label them. It's also a huge time saver to import a list to send gift cards to. Review collected by and hosted on G2.com.

What do you dislike about Giftogram?

It could use some better user options, for instance, I know what country I'm sending money to, but I often have to check to see what currency code to use to send it, It would be so helpful to be able to pick a country, then the currency, like your lookup tool. Also, it would be very helpful if you remembered my last gift card selection. I'm usually sending in groups, and I have to select the gift card category, then scroll to find the gift card design every time. I wish you had a favorites or the system just remembered my last cards. Also, I have struggled a great deal with importing a list with different currencies to send to. I have tried multiple times, but I just separate my lists by countries and send a separate list for all the cards I'm sending, which is annoying. Review collected by and hosted on G2.com.

LF
Lindsay F.
Office Manager / Travel Coordinator
Mid-Market (51-1000 emp.)
"Giftogram Makes Branded Gifting Easy & Flexible. It's a Gamechanger!!"
5/5
What do you like best about Giftogram?

There are several things I really like about Giftogram. It’s super easy to use and there are designs for pretty much any occasion. Being able to customize them with our logo and brand colors has been a big win for us when sending to customers.

I also love how flexible it is. You can send to large groups at once, set up different campaigns, and customize the messages in each campaign, which makes everything feel more intentional. There are 200+ gift card options (including local ones), and the pricing is great with lots of currencies to choose from. Most have minimums as low as $5, and there is a wide range of denominations to choose from or you can even customize the amount as well. Also, there are no hidden fees, even for Visa or Mastercard cards.

Overall, the performance of this service, from setup to delivery, feels really smooth and professional. The site is easy to navigate, onboarding was quick, and customer support has been great. It just works, and it works well. Review collected by and hosted on G2.com.

What do you dislike about Giftogram?

The only thing I don't like about Giftogram is that there is a waiting period before it's delivered to the customer. It's not instantaneous and in some cases, that would be nice to have. Review collected by and hosted on G2.com.

Response from Sarah Bienvenida of Giftogram

Thank you so much for this incredibly thoughtful review! We’re truly grateful for the time you took to share your experience and are thrilled to hear how Giftogram has helped streamline your gifting while keeping it personalized and on-brand. It’s especially meaningful to hear how it’s improved efficiency and elevated the experience for your customers. We also appreciate your note on delivery timing, and we do offer an ASAP option with delivery typically within two hours. Thanks again for your partnership, it means a lot!

AA
Annie A.
HR Generalist
Mid-Market (51-1000 emp.)
"Love your gift card options!!"
5/5
What do you like best about Giftogram?

Now that we've been using Giftogram for a few years, it's helpful to log in and see my history of who we sent gift cards to in the past. I like that we can choose small increments as well as large increments. Review collected by and hosted on G2.com.

What do you dislike about Giftogram?

We continue to receive positive feedback from our employees, so we plan on using Giftogram again this year for our 25th anniversaries. I don't believe any improvements are needed at this time. Review collected by and hosted on G2.com.

Response from Paula Bevacqua of Giftogram

Hey Annie! Thank you for your kind words! We’re so happy to hear that you found the website easy to navigate and that our customer support was helpful and fast. It’s wonderful to know that Giftogram was the perfect choice for celebrating your 25th anniversary employees with such a variety of options. We truly appreciate your support and look forward to helping with many more special occasions!

MW
Michelle W.
Manager of Service Delivery
Mid-Market (51-1000 emp.)
"Giftogram is awesome!"
5/5
What do you like best about Giftogram?

It is so easy to use, so quick, and so versatile. You can get physical cards as well as digital, and you can use their designs, or upload your own. Also, Kristen M. is wonderful! She answers all my questions, does periodic check ins and overall makes sure I am a satisfied customer. And I am! Review collected by and hosted on G2.com.

What do you dislike about Giftogram?

In my experience, there is nothing to dislike! Review collected by and hosted on G2.com.

Response from Sarah Bienvenida of Giftogram

Thanks so much for the wonderful review! We’re thrilled to hear Giftogram has made employee recognition easy, flexible, and meaningful for your team. We’ll be sure to share your kind words with Kristin—she’ll be so happy to hear them! Thank you for your continued support, and we appreciate the opportunity to be part of your recognition programs.

KR
Kerry R.
Enterprise (> 1000 emp.)
"Love the Giftogram platform"
5/5
What do you like best about Giftogram?

I absolutely love the Giftogram platform! It makes rewarding our associates incredibly easy. The platform is user-friendly and intuitive, making the entire process simple from start to finish. On top of that, the customer service is outstanding. Everyone I've spoken with or corresponded with by email has been friendly, helpful, and professional. I highly recommend Giftogram for anyone looking for an easy and reliable gift-giving solution. Review collected by and hosted on G2.com.

What do you dislike about Giftogram?

I can honestly say I have never had an issue, and I love the excellent customer service. Review collected by and hosted on G2.com.

Response from Paula Bevacqua of Giftogram

Hi Kerry! I am so glad you are finding the platform super user friendly! Thanks very much for this feedback!

Leroy S.
LS
Leroy S.
Founder
Small-Business (50 or fewer emp.)
"Love Giftogram!"
5/5
What do you like best about Giftogram?

Giftogram is really to use and doesn't charge fees when we provide our youth with monthly monetray incentives. Customer is friendly and has quick turn around. I use Giftogram at least twice monthly and was way nicer and easier to use compared to other similar programs. I love how youth are able to chose a vendor of their choice and can divide the money using different vendors. Review collected by and hosted on G2.com.

What do you dislike about Giftogram?

Th eonly downside I see so far is that payments get reviewed before being processed but the review takes less than a day (since I submit during weekdays). Review collected by and hosted on G2.com.

Response from Jacky Rivera of Giftogram

Hi Leroy! Thank you so much for leaving us a review. We are happy to hear that you are enjoying the platform. Also, you can always just add your credit card and pay at checkout.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Best way to provide easy customized reimbursement for our practice"
5/5
What do you like best about Giftogram?

The platform is incredibly easy to use. For our longitudinal studies where patients are reimbursed for each followup interval, it makes it easy to find emails and provide different denominations as the studies progress. It is far and away the best way for use to manage our reimbursement schedules and have documentation to confirm each payment. Exceeds expectations for the entire time we've been using it! Review collected by and hosted on G2.com.

What do you dislike about Giftogram?

Really don't have any issues other than people do need to check their spam folders on occasion - so far i have had no issues from any of my recipients Review collected by and hosted on G2.com.

Response from Paula Bevacqua of Giftogram

Thank you for your feedback! We understand the importance of flexibility and customization, and we're happy to hear that these features are benefiting you and your recipients! Can you please reach out to sales@giftogram.com with your contact info?

Verified User in Commercial Real Estate
UC
Verified User in Commercial Real Estate
Mid-Market (51-1000 emp.)
"Our company loves Giftogram!"
5/5
What do you like best about Giftogram?

Our employees still really love the product. I also have to add that their customer service is excellent, at least every experience I have had has been handled very well and quickly. Review collected by and hosted on G2.com.

What do you dislike about Giftogram?

I do wish I could select different giftcard art in the same order and not have to place multiple orders based on the style of giftcard. If this is already an option, I haven't figured out how to do it. It's not the end of the world to have to do multiple orders, but it would save time on the backend when I'm submitted expense reports! Review collected by and hosted on G2.com.

Response from Paula Bevacqua of Giftogram

Hi! Thank you for your kind review! We're thrilled to hear that Giftogram is making it easy to reward your employees with the gift of choice. We appreciate your continued support and are glad it’s been working well for your team! Can you please reach out to sales@giftogram.com with your contact info?