# Genetec Reviews **Vendor:** Genetec **Category:** [Physical Security Software](https://www.g2.com/categories/physical-security) **Average Rating:** 4.4/5.0 **Total Reviews:** 30 ## About Genetec Genetec Inc. is a global technology company that has been transforming the physical security industry for over 25 years. Our unified Security Center platform brings together video, access control, ALPR, evidence management, and more, all in one intuitive experience. Organizations around the world rely on the powerful Genetec platform to secure their people and assets. Intelligent automations help them improve operational efficiency while respecting individual privacy. Our global network of technology partners means users are never locked into a single vendor, and the choice of an on-prem or cloud deployment — or a mix of both — means organizations can scale their security system with their changing needs. Headquartered in Montreal, Canada, we serve more than 42,500 customers via our extensive network of accredited channel partners and consultants, located in more than 159 countries. ## Genetec Pros & Cons **What users like:** - Users appreciate the **ease of use** of Genetec, noting its simplicity in integrating diverse systems and devices. (2 reviews) - Users appreciate the **seamless integrations** of Genetec, enhancing functionality across cameras and third-party services. (2 reviews) - Users appreciate the **unified platform** of Genetec for integrating cameras and access control, enhancing overall security management. (1 reviews) - Users value the **excellent customer support** , including a crisis center, enhancing their experience with Genetec. (1 reviews) - Users commend Genetec for its **unified platform** , seamlessly integrating cameras and access control with expanding services. (1 reviews) - Users value the **installation ease** of Genetec Security Center, enjoying its seamless integration with various devices. (1 reviews) - Integration Capabilities (1 reviews) - Security (1 reviews) **What users dislike:** - Users face a **learning curve** with Genetec, especially as the number of sites and cameras increases. (2 reviews) ## Genetec Reviews ### 1. Genetec Unified Platform with Expanding Features **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph C. | Manager of Campus Safety and Security, Mid-Market (51-1000 emp.) **Reviewed Date:** December 29, 2025 **What do you like best about Genetec?** Genetec has created a unified platform for most of our cameras/access control/emergency response. The Genetec platform is constantly expanding the services it offers through Genetec or great 3rd party platforms. **What do you dislike about Genetec?** End users may experience a slight learning curve when getting started. **What problems is Genetec solving and how is that benefiting you?** The Genetec platform has enabled us to integrate multiple systems into a single platform, resulting in improved response times during emergencies. ### 2. User-Friendly and Easy to Navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** April 08, 2026 **What do you like best about Genetec?** The program’s functionality is fairly user-friendly and easy to navigate. **What do you dislike about Genetec?** I don’t like that there isn’t a full-picture view unless I increase the image size. In the current layout, the field of view feels limited. **What problems is Genetec solving and how is that benefiting you?** Each user can create their own layouts and tabs, and set up different layouts to suit their needs. ### 3. Accurate measures guarantee my data’s protection **Rating:** 4.0/5.0 stars **Reviewed by:** Hussain I. | Senior Financial Planner, Real Estate, Enterprise (> 1000 emp.) **Reviewed Date:** October 22, 2024 **What do you like best about Genetec?** With Stratocast cloud based video surveillance, the experience has been great for my business venture. Another satisfaction is the real-time live and recorded videos can be accessed from each corner of the world on my laptop, tablet or Smartphone. **What do you dislike about Genetec?** The mobile app shows more in terms of detail and capability than in its practical level of application and utility. Some features, for instance, filters in the search for videos or exporting clips into a separate video, are not implemented on the mobile app yet. **What problems is Genetec solving and how is that benefiting you?** Stratocast solves the problem of local physical servers and complicated physical hardware topologies for video surveillance. A cloud-based system is also easy to access remotely, and system management is also easy to accomplish. ### 4. Omnicast **Rating:** 5.0/5.0 stars **Reviewed by:** iroe jun l. | Virtual Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2024 **What do you like best about Genetec?** What I like about Omnicast is that it's easy to use and they have the ability to seamlessly scale our video surveillance system to accommodate a number of cameras and users, making it suitable for both small and large deployments for easy implementation. It also provides a wide range of advanced feature such as remote monitoring, Camera Control, Real-time alerts and customizable reporting options to enhance the effectiveness of our surveillance system. The system is also compatible with a variety of third-party security system and devices, enabling seamless integration with existing security Infrastructure for more efficient security solution. **What do you dislike about Genetec?** I don't have things that I dislike about Omnicast, however we can improve with customer support and technical assistance that could help our users better navigate any challenges they encounter during installation, configuration, and operation of the system. **What problems is Genetec solving and how is that benefiting you?** It lowers the risk of treat from our business by having a dynamic surveillance system and its improved our security system. ### 5. One place to have security or hardware infrastructure **Rating:** 5.0/5.0 stars **Reviewed by:** RAKESH S. | L2 Product Technical Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2024 **What do you like best about Genetec?** Omnicat is one place to have security or hardware infrastructure, we can have best security option that can be applied to our infrastructure. Omincast provides security services, hardware, etc. Omincast provides good customer support. The guideline provided by omnicast is very easy to useful and understand **What do you dislike about Genetec?** In my opion, there are no dislikes. As Omincast is providing good class services **What problems is Genetec solving and how is that benefiting you?** Omnicast is provding me security as service to me, hence i am now worry-free about video surveillance, as well as hardware i received is best class. ### 6. Best IP-based VMS Service **Rating:** 4.0/5.0 stars **Reviewed by:** Yatharth S. | Senior Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2024 **What do you like best about Genetec?** I like best about Omnicast is its seamless integration with a wide range of hardware and 3rd Party systems, advanced security features and scalibility options. **What do you dislike about Genetec?** undertstanding of the hardware and intial configuration and setup **What problems is Genetec solving and how is that benefiting you?** Omnicast actually addresses the challenge of managing large scale and complex surveillance systems by offering a centralized and scalable video management solution.it a=helps to manage this from multiple location and provide good security options. Its seamless integration with various hardware and third-party systems allows us to customize and optimize our security infrastructure. Also the Omnicast's advanced analytics and reporting tools help to do the further analysis and provide detail information. overall it was a nice expirience for us ### 7. My great experience with Omnicast. **Rating:** 4.0/5.0 stars **Reviewed by:** Abhilasha S. | Developer, Enterprise (> 1000 emp.) **Reviewed Date:** August 02, 2024 **What do you like best about Genetec?** The best thing about omnicast that I like is it can handle large number of cameras and devices, and it is suitable for both small and large scale deployments, and it also integrate with security systems and devices very well. **What do you dislike about Genetec?** It is a little costly than other tools in terms of maintaenance and also the inital implementaion, also the system require regular updates which can be time consuming sometimes. **What problems is Genetec solving and how is that benefiting you?** It includes robust security features which is very useful in protecting against cyber security threats, it also have high resolution cameras that uses efecient streaming andstorage techniques to reduce the load on IT infrastructure. ### 8. True to its name **Rating:** 3.0/5.0 stars **Reviewed by:** Avnish R. | Finance Controller, Enterprise (> 1000 emp.) **Reviewed Date:** August 28, 2024 **What do you like best about Genetec?** The best feature of Omnicast video surveillance systems is often its scalability and integration capabilities. The videos are high quality and can be remotely accessed **What do you dislike about Genetec?** While Omnicast is designed to integrate with various security systems, compatibility issues can sometimes arise. Integrating with older or less common systems may require additional customization or adjustments. **What problems is Genetec solving and how is that benefiting you?** Security and Monitoring. This helps me in maintaining controls around the office premises ### 9. Omnicast : video surveillance **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Genetec?** intuitive user interface. Single modular platform for immediate action. Multiple level surveillance support like you can get to know where exactly things going wrong. you will get exact location from map. End to end protected video sharing if needeed. Process automation etc **What do you dislike about Genetec?** Not for the small house security or single camera setup env. **What problems is Genetec solving and how is that benefiting you?** I tried this at my friends office where they have more than 15 rooms to monitor on. This helped to contineously monitor all those rooms and activities happening inside them. The best support i found of this product that i dont need to know which room is which. it will directly show me direction to reach that room using maps. ### 10. Review on performance, features and user experience **Rating:** 4.0/5.0 stars **Reviewed by:** Aryan A. | Firmware engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2024 **What do you like best about Genetec?** Robust and scalable video management system, which offers seamless integration with wide range of cameras and device and ofcourse it's user friendly interface is mind blowing. **What do you dislike about Genetec?** Because of its advance features and extensive customisation options it takes a steel curve to learn all these features. **What problems is Genetec solving and how is that benefiting you?** Best video surveillance because of its scalability, integration, centralized management, real time operating system. ### 11. Omnicast is a powerful and versatile video surveillance solution . **Rating:** 4.5/5.0 stars **Reviewed by:** Harshit P. | Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Genetec?** It is particularly well-suited for large and complex installations requiring a high level of customization and flexibility. **What do you dislike about Genetec?** its cost and complexity may be drawbacks for smaller installations or those with tighter budgets. **What problems is Genetec solving and how is that benefiting you?** The system offers sophisticated features such as advanced video analytics, live and recorded video streaming, and high-definition video quality. These tools are beneficial for comprehensive surveillance and detailed analysis. ### 12. Great **Rating:** 5.0/5.0 stars **Reviewed by:** Roland P. | Game Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2024 **What do you like best about Genetec?** The features are great. It gives you a lot of flexibility **What do you dislike about Genetec?** The AI seems like it's sub par to ChatGPT **What problems is Genetec solving and how is that benefiting you?** Video Surveillance ### 13. Excellent product by Genetec **Rating:** 5.0/5.0 stars **Reviewed by:** Mohit T. | Team Lead & Manager - Recruiting and Delivery- Cloud/ ERP/ Oracle/ Salesforce Practice, Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2024 **What do you like best about Genetec?** 1. Easy to use. 2. Integration with other security systems without any difficulty. 3. We can view and manage everything from one place. 4. Advance security features like Encryption and User authentication. 5. It also provides motion detection , event triggering and video analytics features. **What do you dislike about Genetec?** 1. So much dependency on network. 2. Maintenance is costly. 3. Require regular updates to perform well. **What problems is Genetec solving and how is that benefiting you?** 1. Meeting my video surveillance needs. 2. Advance features provides added security and functions. 3. Able to access Omnicast remotely from anywhere with good internet connection. ### 14. Strong Security, Steep Learning Curve **Rating:** 5.0/5.0 stars **Reviewed by:** Steven C. | Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2024 **What do you like best about Genetec?** Omnicast provides robust video surveillance with intuitive management and seamless integration. **What do you dislike about Genetec?** Initial setup is complex, and the cost may be high for smaller businesses. **What problems is Genetec solving and how is that benefiting you?** Omnicast secures video surveillance and streamlines management. ### 15. Scalable multi location security system **Rating:** 5.0/5.0 stars **Reviewed by:** William A. | Manager IT Operations and Support, Machinery, Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2024 **What do you like best about Genetec?** The enterprise solution is easy to implement and supports an unrestricted number of cameras and clients. Supports and integrates with a large number if third party device vendors. They provide good support including a crisis center if needed. **What do you dislike about Genetec?** Can become complex as number of sires and cameras grow. **What problems is Genetec solving and how is that benefiting you?** Genetec provides physical access security which secures our facilities from non employee access. It also provides video coverage that can be provided to authorities in the event of any criminal activity on our campuses. ### 16. Excellent Monitoring tool for company **Rating:** 5.0/5.0 stars **Reviewed by:** Ewerton D. | Analista de Desenvolvimento de Sistemas, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2024 **What do you like best about Genetec?** The ease of implementing new cameras and IP devices. **What do you dislike about Genetec?** I am still in the phase of analyzing and testing, the cameras and the implementation. **What problems is Genetec solving and how is that benefiting you?** The security of my assets and the ease of collecting information in real time. ### 17. OMNICAST **Rating:** 3.5/5.0 stars **Reviewed by:** Shaun A. | Facilities assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2024 **What do you like best about Genetec?** Omnicast helps you to safeguard your privacy. While improving your video monitoring. **What do you dislike about Genetec?** It gets disparaged. Just like an anti-virus. **What problems is Genetec solving and how is that benefiting you?** It rapidly responds to emerging situations. It also gives you a clear picture of events and any potential threats. ### 18. Good video management system! **Rating:** 3.5/5.0 stars **Reviewed by:** Greta H. | Clinical support specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2024 **What do you like best about Genetec?** Provides real time imagery without lagging **What do you dislike about Genetec?** Some of the technology can be difficult if you are not tech savvy **What problems is Genetec solving and how is that benefiting you?** We are able to provide video surveillance of our ABA facility to ensure proper practices ### 19. Very useful to it's user. **Rating:** 5.0/5.0 stars **Reviewed by:** Eldrin P. | Customer Service Virtual Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2024 **What do you like best about Genetec?** Omnicast™ is an IP-based VMS that lets you work smarter with video **What do you dislike about Genetec?** None. I like how Omnicast works. Very useful to users. **What problems is Genetec solving and how is that benefiting you?** It helps user to be more secured. ### 20. Easily review and manage all of your videos **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2024 **What do you like best about Genetec?** Integration capabilities, you can easily integrate with other platforms. The software is very customizable to adapt to what you need. **What do you dislike about Genetec?** You need to take extra time to configure everything, but once you review all the settings and get familiar with the software, it is easy to follow. **What problems is Genetec solving and how is that benefiting you?** Having everything in one place saves time to review what you need; it provides good large-scale monitoring. ### 21. Simplify Your Entertainment **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammad S. | Associate Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2024 **What do you like best about Genetec?** Omnicast is great because it helps you share and stream movies and music to all your gadgets, making fun stuff easier to enjoy and it's super easy to use, so you can find and organize your favorites without any fuss. **What do you dislike about Genetec?** The only downside to Omnicast is that sometimes it can be a bit slow when loading or streaming media content. **What problems is Genetec solving and how is that benefiting you?** Omnicast makes it simple to share and stream media on all your gadgets, making entertainment more fun and hassle-free. ### 22. Great Video Management System **Rating:** 4.5/5.0 stars **Reviewed by:** Prashant G. | Sr. 𝙼𝚊𝚗𝚊𝚐𝚎𝚛 (IT/Non-IT/Engineering Services) – 𝚃𝙰𝙶 (𝙽𝚘𝚛𝚝𝚑 𝙰𝚖𝚎𝚛𝚒𝚌𝚊), Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2024 **What do you like best about Genetec?** Few things that I liked: 1.It has great centralized management system for managing and viewing video from one place. 2.It integrates easily with other security systems. 3.It has advance features like video analytics. **What do you dislike about Genetec?** 1. It is network dependent. It means performance will be affected when network fails or any issue arises. 2. Maintenance cost is high. **What problems is Genetec solving and how is that benefiting you?** I can easily manage and view videos from a single place. video analytics, motion detection provides great survillance facility. It offers great security. ### 23. Very good product **Rating:** 4.5/5.0 stars **Reviewed by:** Likitha K. | Trainer, Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Genetec?** It allows us to reach wide range of audience **What do you dislike about Genetec?** Nothing to dislike about omnicast. Its an amazing platform **What problems is Genetec solving and how is that benefiting you?** This is especially being useful for live events, webinars. ### 24. Robust IP-based video management system (VMS) known for its scalability and integration capabilities **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2024 **What do you like best about Genetec?** Highly scalable, seamless integration, reliable. **What do you dislike about Genetec?** What do you like best about Omnicast? in 50 characters **What problems is Genetec solving and how is that benefiting you?** Omnicast supports scalable deployments, integrates with other systems, offers centralized management, ensures high-quality video, and provides reliable performance for continuous surveillance. ### 25. My Software Experience using Stratocast **Rating:** 3.5/5.0 stars **Reviewed by:** Heshima Casinga B. | software engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2024 **What do you like best about Genetec?** I like that its cloud based which mean you can view camers and save your videos to thier servers. **What do you dislike about Genetec?** Sometimes the video takes time to load if your internet is not that stable. **What problems is Genetec solving and how is that benefiting you?** It'sgood because you don't have to worry about setting up your IP cameras on a network, which can be stressful at times. Plus, you can use their cloud storage for saving your videos. ### 26. Best VMS **Rating:** 4.5/5.0 stars **Reviewed by:** Prashant G. | Senior Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2024 **What do you like best about Genetec?** 1. Seamless integration with other security systems 2. Its central management features enable us to view everything from a single place. 3. Feature like video analytics, motion detection is unique and amazing. **What do you dislike about Genetec?** 1. Full Dependency on network. 2. Cost is high 3. Sometimes performance lags. **What problems is Genetec solving and how is that benefiting you?** 1.Video surveillance looks easy. 2. Advance security like encryption and user authentication is so much useful. ### 27. Omnicast is a great product! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2024 **What do you like best about Genetec?** Great product for security access control. **What do you dislike about Genetec?** I can not think of anything that I dislike. **What problems is Genetec solving and how is that benefiting you?** Security monitoring, Loss prevention, Compliance ### 28. just ok for us **Rating:** 2.5/5.0 stars **Reviewed by:** benoit V. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2022 **What do you like best about Genetec?** help me improve everyday operations. From real-time occupancy management to the monitoring of unmanned infrastructure **What do you dislike about Genetec?** Found it pretty hard to configure to our liking **What problems is Genetec solving and how is that benefiting you?** extending video monitoring ### 29. Genetec Security Center and badge interface **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** August 26, 2022 **What do you like best about Genetec?** extremely robust product and top-of-the-line in its class. **What do you dislike about Genetec?** The security center plug-in product for interfacing could be more robust **What problems is Genetec solving and how is that benefiting you?** We needed a product to produce company identity badges for our employees. This product allows us to interface employee information and print id badges for our employees ### 30. Effective software program for LPR **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2021 **What do you like best about Genetec?** The AutoVu cameras are high quality. I like that it will pick up partial plates. **What do you dislike about Genetec?** Some of the permitting configurations aren't as private-parking operator oriented as we would like. **What problems is Genetec solving and how is that benefiting you?** One of the issues we've been having is our permitted parkers sharing permits, with autovu we were able to see how much an issue this was + to enforce. ## Genetec Discussions - [What is AutoVu used for?](https://www.g2.com/discussions/what-is-autovu-used-for) - [View Genetec pricing details and edition comparison](https://www.g2.com/products/genetec-genetec/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-17+05%3A22%3A10+-0500&secure%5Bsession_id%5D=a8e1e857-5113-4391-ae4e-da85df6cbbdf&secure%5Btoken%5D=dc233e45812e1e36064e133ec8560f74a3bd2d58a7d73647284309c80eab47f0&format=llm_user) ## Genetec Features **Setup** - Turnkey - Compatibility - Integrations - Load Balancing **Access** - Storage - Alerts - Video Access - Security - Dashboard - Analytics - Collaboration **Video Intelligence** - AI-Based Search - Object Detection - Workflow ## Top Genetec Alternatives - [Rhombus](https://www.g2.com/products/rhombus-systems/reviews) - 4.6/5.0 (603 reviews) - [FacilityOS](https://www.g2.com/products/facilityos/reviews) - 4.7/5.0 (260 reviews) - [Coram AI](https://www.g2.com/products/coram-ai/reviews) - 4.9/5.0 (184 reviews)