Gem CX Pricing Overview

Gem CX Pricing Key Insights

Last updated on Apr 09, 2026

Gem CX offers 1 pricing edition, starting at €900. Gem CX pricing tiers are designed to support different usage levels and team sizes. Compare the Gem CX pricing table below to figure out the best fit for your needs. Some plans may require you to contact Gem CX for custom pricing.

Managed AI Agent — €900 / Per Month

*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

Managed AI Agent

Starting at €900.00

Per Month

An AI agent for e-commerce customer service, built for your brand on your helpdesk, catalogue and orders, and run by Gem CX: monitoring, weekly improvements and same-business-day incident response. One-time setup from EUR 1,500 depending on integrations. No annual commitment, one month's notice.

One flat monthly fee, with no charge per resolution. AI usage, web chat, WhatsApp, every language and weekly improvements are included. A one-time setup fee covers the build and integrations. The setup period is the pilot: success criteria are agreed in writing before it starts, and the monthly fee only starts once they are met.

Pricing information for Gem CX is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Gem CX must be conducted with the seller.

Plans start at €900 a month. Email replies and higher conversation volumes are quoted on request. No annual commitment, one month’s notice. Full details at gem-cx.com.

Pricing information was last updated on October 30, 2026