---
title: Freshdesk for G Suite Reviews
meta_title: 'Freshdesk for G Suite Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 28 reviews by the users' company size, role or industry to
  find out how Freshdesk for G Suite works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 28
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Marketplace Apps
  url: https://www.g2.com/categories/marketplace-apps
---


# Freshdesk for G Suite Reviews
**Vendor:** Freshworks  
**Category:** [Google Workspace for Sales Software](https://www.g2.com/categories/google-workspace-for-sales)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 28
## About Freshdesk for G Suite
Freshdesk is a multi-channel customer support solution that brings helps you deliver support across channels (Phone, email, chat, social, forums and more)



## Freshdesk for G Suite Pros & Cons
**What users like:**

- Users value the **automation features** of Freshdesk for G Suite, significantly reducing manual workload and enhancing efficiency. (2 reviews)
- Users find Freshdesk for G Suite to be **very easy to use** , enjoying seamless integration and smooth access to customer information. (2 reviews)
- Users appreciate the **seamless email management** of Freshdesk for G Suite, enhancing organization and efficiency in customer communication. (2 reviews)
- Users love the **seamless Gmail integration** of Freshdesk, making customer support more efficient and organized. (2 reviews)
- Users appreciate the **seamless client management** features of Freshdesk for G Suite, enhancing productivity and organization. (1 reviews)
- Easy Setup (1 reviews)
- Efficiency (1 reviews)
- Organization (1 reviews)

**What users dislike:**

- Users note that the **sluggish synchronization** between Gmail and Freshdesk can hinder efficient email management during busy times. (1 reviews)
- Users have observed **slow performance** during synchronization with Gmail, especially when handling a large volume of emails. (1 reviews)


## Freshdesk for G Suite Discussions
  - [What services does G Suite provide?](https://www.g2.com/discussions/what-services-does-g-suite-provide)
  - [What is freshdesk Google?](https://www.g2.com/discussions/what-is-freshdesk-google)
  - [How does Gmail integrate with freshdesk?](https://www.g2.com/discussions/how-does-gmail-integrate-with-freshdesk)
  - [What are the features of G suite?](https://www.g2.com/discussions/freshdesk-for-g-suite-what-are-the-features-of-g-suite)
  - [How do I change the fonts & formatting my email contents?](https://www.g2.com/discussions/29615-how-do-i-change-the-fonts-formatting-my-email-contents)

- [View Freshdesk for G Suite pricing details and edition comparison](https://www.g2.com/products/freshdesk-for-g-suite/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-10+07%3A31%3A02+-0500&secure%5Bsession_id%5D=1caff083-74b0-4be8-9929-82d84cb192f5&secure%5Btoken%5D=c3c61952f9ec078256c0b8d193b8014988e3714b9eef90efc7900438094acd3d&format=llm_user)

## Freshdesk for G Suite Features
**Agentic AI - Google Workspace for Sales**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

## Top Freshdesk for G Suite Alternatives
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  - [Mixmax](https://www.g2.com/products/mixmax/reviews) - 4.6/5.0 (1,438 reviews)
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