ForwardChat Pricing Overview

Free Trial

ForwardChat Pricing Key Insights

Last updated on Jul 31, 2026

ForwardChat offers a free trial. Information about ForwardChat pricing, plan availability, and costs is not listed on G2 by the vendor. Buyers typically need to engage directly with the vendor to understand pricing options. Final cost negotiations to purchase ForwardChat must be conducted with the seller.

Rated 5.0 / 5

*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

ForwardChat is a monthly subscription with three plans, all in Malaysian Ringgit (MYR): Starter (RM299/mo), Growth (RM499/mo) and Pro (RM999/mo). Every plan includes the WhatsApp AI auto-reply assistant (Malay, English, Chinese and more), lead capture, escalation alerts with human takeover, broadcasts and analytics, plus free white-glove setup so you are live in about 24 hours. Higher tiers raise the monthly AI reply allowance (6,000 / 12,000 / 24,000), image recognition and broadcast volume, and unlock advanced analytics, sales handoff routing and dedicated support. Every account starts with a free 7-day trial.

Pricing information for ForwardChat is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase ForwardChat must be conducted with the seller.

All prices are in Malaysian Ringgit (MYR), billed per month. Quarterly billing saves 10% and annual billing includes 2 months free (billed upfront for 12 months). AI reply allowances are monthly fair-use caps that reset each billing month; the AI pauses gracefully when the cap is reached, with no surprise overage charges. Optional add-ons: voice note transcription (RM39/mo) and automatic lead sync to Google Sheets (RM49/mo).

Pricing information was last updated on June 22, 2026

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Top-Rated Alternatives

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ForwardChat Alternatives Pricing

The following is a quick overview of editions offered by other AI Chatbots Software

Product	Price	Features
ClickUp Free	$0.00	Unlimited Members 100mb Storage Collaborative Docs Email in Clickup In-App Video Recording and 24/7 Support Kanban Boards Native Time Tracking Real-Time Chat Sprint Management Two-Factor Authentication Unlimited Tasks
Apollo.io Free	$0.00Per User Per Month	50 Email Credits / month
G2 Marketing Solutions Free	FreePer Year	Be discovered by millions of software buyers. Claim your profile, collect reviews, and share customer love. Unlimited Users Basic Profile Standard Seller Page 'Users Love Us' Badge License Basic Review Collection and Syndication

Various alternatives pricing & plans

Free Trial

Pricing information for the above various ForwardChat alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

ForwardChat Pricing Reviews

(1)

Fathiah A.

BUSINESS DEVELOPMENT EXECUTIVE

Small-Business (50 or fewer emp.)

6/23/2026

"Forward Chat Streamlines Customer Communication with Responsive Support"

5/5

What do you like best about ForwardChat?

ForwardChat is easy to use and makes customer communication much more efficient. I like having conversations organized in one place, and the support team is responsive whenever help is needed. Overall, it has been a reliable and valuable tool for our daily operations. Review collected by and hosted on G2.com.

What do you dislike about ForwardChat?

One area that could be improved is the AI response consistency. Occasionally, the AI does not respond to customer questions even though messages have been sent from the backend. Improving the reliability and accuracy of automated responses would make the platform even more effective. Overall, the experience has been positive and the support team is helpful when issues arise. Review collected by and hosted on G2.com.

What problems is ForwardChat solving and how is that benefiting you?

ForwardChat helps centralize customer communication, making it easier to manage and respond to customer inquiries efficiently. It improves response times, keeps conversations organized, and reduces the risk of missing customer messages. This has helped our team provide better customer service and manage daily operations more effectively. Review collected by and hosted on G2.com.

Current UserValidated ReviewerSource: Organic

Categories on G2

AI Chatbots

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