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FortiGuard Labs Outbreak Alerts Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the proactive zero-day malware experimentation by FortiGuard, enhancing protection and timely patch releases. (1 mentions)
Users appreciate the effective ransomware protection offered by FortiGuard Labs with timely zero-day malware patches. (1 mentions)
Users value the proactive security measures of FortiGuard Labs Outbreak Alerts, particularly against zero-day malware threats. (1 mentions)
Users value the timely software updates from FortiGuard Labs, ensuring effective protection against emerging threats. (1 mentions)
Users experience delays in updates and recategorization requests, impacting responsiveness to known vulnerabilities. (1 mentions)
Users often experience poor customer support, facing delays in responses for firmware exploits and recategorization requests. (1 mentions)
Users express frustration with the poor detection performance of FortiGuard Labs, particularly during firmware exploits and recategorization requests. (1 mentions)
Users experience delays in bug fixes and lack of attention to recategorization requests, impacting usability and trust. (1 mentions)

Top Pros or Advantages of FortiGuard Labs Outbreak Alerts

Top Cons or Disadvantages of FortiGuard Labs Outbreak Alerts

FortiGuard Labs Outbreak Alerts Reviews (13)

Reviews

FortiGuard Labs Outbreak Alerts Reviews (13)

4.2
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Oscar Charbel M.
OM
Oscar Charbel M.
Small-Business (50 or fewer emp.)
"FortiGuard SS"
5/5
What do you like best about FortiGuard Labs Outbreak Alerts?

The way it defines the website is to put them in a category. Also, I like how they make experiments with zero-day malware to release a patch to all the FortiGate, for example. Review collected by and hosted on G2.com.

What do you dislike about FortiGuard Labs Outbreak Alerts?

Sometimes, they take a long time when a firmware exploit is publicly known or when a bug is discovered in some version. Also, they don't pay attention when you submit a website to recategorize. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Enterprise (> 1000 emp.)
"Worst ever filter"
0/5
What do you like best about FortiGuard Labs Outbreak Alerts?

I did not subscribe, but this is literally a human rights abuse. My school used this to block a lot of innocent websites, making my school the same as North Korea. There is nothing good about this Review collected by and hosted on G2.com.

What do you dislike about FortiGuard Labs Outbreak Alerts?

Almost everything. It has blocked a lot of innocent websites, and the entire school hates it. It claims to be a security thingy, but I still got hacked even after my school installed it. If possible, I hope that they stop the web filter and focus only on genuine security, and quit the stupid web filter. Review collected by and hosted on G2.com.

DP
Dana P.
IT Manager
Mid-Market (51-1000 emp.)
Originally submitted 3/19/2019
"Reasonably priced protection"
5/5
What do you like best about FortiGuard Labs Outbreak Alerts?

Automatic updates for definitions and firmware from Fortinet Review collected by and hosted on G2.com.

What do you dislike about FortiGuard Labs Outbreak Alerts?

I can't think of anything that I particularly dislike about this service at all. Review collected by and hosted on G2.com.

DV
Daniel V.
IT Manager
Mid-Market (51-1000 emp.)
"A reliable barrier between your infrastructure and the world"
4.5/5
What do you like best about FortiGuard Labs Outbreak Alerts?

What I like best about FortiGuard Security Subscriptions are the reliability, the peace of mind, and great (fast) customer service & support I receive. There are many security subscription solutions out there, but few cover all the areas as well as FortiNet does through its FortiGaurd product. Review collected by and hosted on G2.com.

What do you dislike about FortiGuard Labs Outbreak Alerts?

The only thing that I can point to for a dislike is the use of the third-party reseller for subscriptions. Ours was less than timely in responsiveness and sometimes this can cause small hiccups. Review collected by and hosted on G2.com.

CW
Chris W.
Solutions Engineer
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Fortiguard Subscription"
4.5/5
What do you like best about FortiGuard Labs Outbreak Alerts?

The set up is incredibly quick and straight forward. Once the license is registered, the initial rule set provided by default only needed a small bit of tweaking to ensure the correct services were blocked or allowed. Review collected by and hosted on G2.com.

What do you dislike about FortiGuard Labs Outbreak Alerts?

The pathing to get to some of the sub menus seemed to be a little cumbersome but once I got familiar with where things were in the 6.0.6 interface the problem resolved itself Review collected by and hosted on G2.com.

Doug S.
DS
Doug S.
IT Manager
Defense & Space
Mid-Market (51-1000 emp.)
"FortiNet FortiGuard Security is a home run!"
5/5
What do you like best about FortiGuard Labs Outbreak Alerts?

The report and tips are excellent in FortiGuard. Review collected by and hosted on G2.com.

What do you dislike about FortiGuard Labs Outbreak Alerts?

I'd prefer it was free to have FortiGuard, but alas no. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Smart but with some problems."
3/5
What do you like best about FortiGuard Labs Outbreak Alerts?

FortiGuard uses some of the newest technologies in order to update and dynamically check / block websites that are deemed inappropriate this means that almost all websites are blocked even if they have never been scanned before. Review collected by and hosted on G2.com.

What do you dislike about FortiGuard Labs Outbreak Alerts?

FortiGuard gives us very strong protection against site. However in some instances the system can be far too aggressive. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Great for small Organization"
3.5/5
What do you like best about FortiGuard Labs Outbreak Alerts?

The granularity that it provides us to block adds, video, flash etc on a page is great thing. Review collected by and hosted on G2.com.

What do you dislike about FortiGuard Labs Outbreak Alerts?

It gets expensive for a small or midsize organization. Review collected by and hosted on G2.com.

Daniel Estuardo C.
DC
Daniel Estuardo C.
Agradecido
Mid-Market (51-1000 emp.)
"Excellent Forti Service"
5/5
What do you like best about FortiGuard Labs Outbreak Alerts?

In general, I am committed to Forti. Since I started working at a call center 2 years ago, I have implemented everything in the company Forti. They are friendly in terms of configuration. Review collected by and hosted on G2.com.

What do you dislike about FortiGuard Labs Outbreak Alerts?

nothing displeases me about this product or licensing Review collected by and hosted on G2.com.

Victor A.
VA
Victor A.
IT Manager
Information Technology and Services
Mid-Market (51-1000 emp.)
"FortiGuard Security Subscription Services your key companion to deliver IT Security top features to"
5/5
What do you like best about FortiGuard Labs Outbreak Alerts?

The wide range of options from a 360 perspective FortiGuard Security Subscriptions offers advanced threat protection that allows you to keep your enterprise, mid-size company, or branch office safe with application control, antispam, AV services with real-time protection and signature updates, domain reputation service, web filtering, and my favorite option, IPS, which prevents and identifies threats before they land or gain access to your network. Review collected by and hosted on G2.com.

What do you dislike about FortiGuard Labs Outbreak Alerts?

Since FortiGuard Security Subscriptions are incorporated as a bundled product, the lack of initial options to customize their range or even the subscription plans, i.e., 4 years of subscription before your appliance completes its life-cycle, I really don't like that inflexible scheme of the product licensing. I would prefer to have the chance to customize the services on-premise. I really don't like the downtime after an Internet disconnection; the Subscription sometimes takes more than 4 hours to sync back again. Review collected by and hosted on G2.com.