---
title: Follett Destiny Resource Manager Reviews
meta_title: 'Follett Destiny Resource Manager Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter 24 reviews by the users' company size, role or industry to
  find out how Follett Destiny Resource Manager works for a business like yours.
aggregate_rating:
  rating_value: 4.1
  review_count: 24
  scale: '5'
date_modified: '2026-07-13'
parent_category:
  name: Education
  url: https://www.g2.com/categories/education
---

# Follett Destiny Resource Manager Reviews
**Vendor:** Follett Software  
**Category:** [School Management Software](https://www.g2.com/categories/school-management-software)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 24
## About Follett Destiny Resource Manager
Ensure every student has the right materials on day one—and reduce lost books, wasted spend, and manual tracking along the way. Follett Destiny® Resource Manager gives Curriculum Leaders visibility and control over every textbook, novel, and resource across the district.



## Follett Destiny Resource Manager Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Follett Destiny Resource Manager, enjoying its user-friendly features and efficient organization. (8 reviews)
- Users appreciate the **quick and helpful customer support** from Follett, enhancing their overall experience with Resource Manager. (6 reviews)
- Users appreciate the **effective management capabilities** in Follett Destiny Resource Manager, streamlining resource tracking and reporting. (6 reviews)
- Users appreciate the **user-friendly organization** of Follett Destiny Resource Manager for efficiently managing educational resources and assets. (5 reviews)
- Users value the **detailed reporting capabilities** of Follett Destiny Resource Manager for effective resource management and informed decisions. (5 reviews)
- Asset Management (4 reviews)
- Device Management (3 reviews)
- Efficiency (3 reviews)
- Features (3 reviews)
- Monitoring (3 reviews)

**What users dislike:**

- Users face **navigation issues** with Follett Destiny, finding it difficult to access and manage reports efficiently. (5 reviews)
- Users face **poor reporting** challenges with Follett Destiny Resource Manager, often feeling overwhelmed and struggling to configure reports effectively. (4 reviews)
- Users find **limited customization** frustrating, particularly in generating specific reports and managing inventory effectively. (3 reviews)
- Users find **limited features** in Follett Destiny Resource Manager, requiring additional tools for a comprehensive tech management solution. (3 reviews)
- Users find the **outdated interface** of Follett Destiny Resource Manager unappealing and frustrating to navigate. (2 reviews)
- Setup Difficulty (2 reviews)
- Expensive (1 reviews)
- Inefficient Tracking System (1 reviews)
- Integration Issues (1 reviews)
- Not User-Friendly (1 reviews)

## Follett Destiny Resource Manager Reviews
  ### 1. I find great satisfaction in utilizing the library manager.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Theresa S. | Media Tech, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 23, 2025

**What do you like best about Follett Destiny Resource Manager?**

Destiny Library Manager is incredibly user-friendly yet packed with features! Although I've just begun to explore its full potential, I quickly grasped the essentials through Follett's video series without any formal training. I appreciate the ability to monitor books, students, and other materials from past years without needing external references. Additionally, having access to Destiny Discover boosts my confidence as I navigate the library system.

This platform streamlines cataloging, circulation, and inventory processes, making resource tracking highly efficient.

**What do you dislike about Follett Destiny Resource Manager?**

Customizing reports can frequently be challenging, and there is a need for additional default report options. It is important to access statistics by grade, specifically for ELA classes. For instance, if the goal is to boost the circulation of particular fiction titles, I should be able to generate a report that shows which books seniors in designated ELA classes are checking out. Enhanced customization features in reports would be beneficial.

**What problems is Follett Destiny Resource Manager solving and how is that benefiting you?**

Effective management of all resources, including books, textbooks, Chromebooks, and iPads.

**Official Response from Annie Doherty:**

> We're thrilled to hear that you find Destiny Library Manager user-friendly and feature-packed! Our video series is designed to help users like you quickly grasp the essentials without formal training. We appreciate your feedback on customizing reports and will take it into consideration for future updates. We're glad to hear that Destiny Discover boosts your confidence in navigating the library system. Thank you for sharing your experience!

  ### 2. Solid product with good functionality for what we need

**Rating:** 4.0/5.0 stars

**Reviewed by:** Christopher R. | Dewey Public Schools Director for Technology, Enterprise (> 1000 emp.)

**Reviewed Date:** January 22, 2025

**What do you like best about Follett Destiny Resource Manager?**

Probably the best thing is that it integrates so seamlessly with our library software.  Since most of the resources are handled and checked out through the library it unifies the checking out, the tracking, and the inventory of those items to a single system.

**What do you dislike about Follett Destiny Resource Manager?**

Probably the worst part is the resource import process.  What could be a system with a CSV template instead uses a much more complicated XML conversion process and tool.  Takes what could use a process familiar to most people and makes it a multistep complex process involving multiple files that most people aren't familiar with.  Expecially when they only do this once or twice a year.

**What problems is Follett Destiny Resource Manager solving and how is that benefiting you?**

Streamlined checkout, accounting, and processing of resources like Chromebooks can be a time consuming process with a robust and organized system in place.  Resource Manager helps us process devices to our students in an organized way.  It also allows us to reliably track what students have what items as well as account for  lost items that might be turned in to teachers, Offices, or the Library.  Additionally, the ability to reliably look at a students device history is incredibly benificial.

**Official Response from Annie Doherty:**

> Thank you for sharing your feedback on Follett Destiny Resource Manager! We're thrilled to hear that you find the integration with your library software seamless and that it helps unify the checking out and tracking of resources. We appreciate your input on the resource import process and understand the importance of user-friendly procedures. I will pass this onto our product team as well. 

If you have any further suggestions or encounter any issues, please feel free to reach out to me at adoherty@follettsoftware.com or our tech support team at: 800.323.3397, option 2 or techsupport@follettsoftware.com. 

  ### 3. Destiny Resource Manager our District Friend

**Rating:** 4.5/5.0 stars

**Reviewed by:** Barbara S. | Cataloging Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** May 20, 2025

**What do you like best about Follett Destiny Resource Manager?**

The reports in Resource Manger are very easy to create and use. I like that district reports can be sent to all sites or remain for district users. The ability to control access levels for different staff makes Destiny useable for everyone.

**What do you dislike about Follett Destiny Resource Manager?**

We have a large district. It dislike that at the district level, we cannot view or edit student records. We must go to the school site to do it.

**What problems is Follett Destiny Resource Manager solving and how is that benefiting you?**

I benefit from reports that itemize reports, especially in report builder, to give to students, staff, and district employees.

  ### 4. If you like Destiny Library Manager, you'll love Resource Manger!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.)

**Reviewed Date:** May 20, 2025

**What do you like best about Follett Destiny Resource Manager?**

Resource Manager is a fairly comprehensive tool I use for managing student devices. I can bulk import and easily search with various criteria (asset tag number, serial number, etc).
One-stop-shopping convenience when working with library materials or devices - I can manage all, including staff users, from one console.
RM is supported by the same top-notch support system as Library manager - always available, knowledgeable, and patient.

**What do you dislike about Follett Destiny Resource Manager?**

Just about the only complaint I have is I cannot fully edit fines. If the $ amount changes, I have to delete and reenter the fine with the updated cost.

**What problems is Follett Destiny Resource Manager solving and how is that benefiting you?**

Device inventory is much easier. Students often swap devices among themselves; RM helps me keep them organized.

  ### 5. Usage of Follett Destiny Resource Manager

**Rating:** 3.5/5.0 stars

**Reviewed by:** Erika M. | Library Technician, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 28, 2025

**What do you like best about Follett Destiny Resource Manager?**

I like that we are able to track items in addition to books. I like the ability to print reports to help manage the resources and to share with other staff.

**What do you dislike about Follett Destiny Resource Manager?**

Sometimes there it is very difficult to create reports that are organized by very specific information. I tried to make a report using only the information for a few students and it was only availble to print by an entire homeroom or grade level.

**What problems is Follett Destiny Resource Manager solving and how is that benefiting you?**

We can keep very close track on all resources for our school district and in just a few clicks of a button can notify students and parents about ALL the items they have checked out through our school. It is nice to be able to have all of the information in one location.

**Official Response from Annie Doherty:**

> We're glad to hear that you find Follett Destiny Resource Manager helpful for tracking various items and generating reports. We understand the frustration with creating specific reports and will pass this feedback along to our development team. Thank you again. 

  ### 6. Great support and gets the job done

**Rating:** 4.0/5.0 stars

**Reviewed by:** M. P. | Instructional Technology Coordinator and Math Coach, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 29, 2025

**What do you like best about Follett Destiny Resource Manager?**

Resource manager does what we need it to for inventory of tech assets. Some of the features and terminology were a little hard to adjust to, but the best thing is Follett's helpful support. They are always quick to answer questions and walk us through solutions.

Once you get used to the terminology, it is easy to use and reliable. Also, it's worth noting that planning your inventory systems ahead of time is essential. That will help a lot with Resource Manager setup.

**What do you dislike about Follett Destiny Resource Manager?**

Some terminology was hard to adjust to. The import and export processes can be quite involved, along with the additional applications you need to download and execute.

**What problems is Follett Destiny Resource Manager solving and how is that benefiting you?**

Resource Manager helps us track tech assets, especially devices loaned out to students.

**Official Response from Annie Doherty:**

> Thank you for your positive feedback! We're glad to hear that you find Follett Destiny Resource Manager helpful for managing your tech assets. We appreciate your feedback about the terminology and processes, and we will take that into consideration for future improvements. If you ever need assistance with the terminology or any other aspect of the system, please don't hesitate to reach out to our support team at 800.323.3397, option 2 or techsupport@follettsoftware.com. We're here to help you navigate through any challenges and ensure a smooth experience with Resource Manager. 

Thank you for choosing Follett to help track your tech assets and support your inventory management needs.

  ### 7. My job was made easier....

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 22, 2025

**What do you like best about Follett Destiny Resource Manager?**

Follett Destiny Resource Manager (FDRM)  allows me to keep up with my inventory so easily.  I used to use a database that I set up myself, but I spent a lot of time trying 'messing' with it because I am not a database expert.  I teach, take care of our network and keep up with all my technology devices.   FDRM allows me to update my inventory quickly and run the reports I need for Administration.
I was able to easily implement the program because of the support Follett provided.
I use FDRM mostly at the beginning and end of each school year because that is when I purchase new products and retire old ones.  I love how easily I can delete an items from my inventory, but can still get a report showing what was deleted.

**What do you dislike about Follett Destiny Resource Manager?**

I struggle with FDRM sometimes when I want a particular piece of information on a report and can not get it listed/sorted the way I want.

**What problems is Follett Destiny Resource Manager solving and how is that benefiting you?**

FDRM allows me to add/delete inventory items easily and run needed reports.

**Official Response from Annie Doherty:**

> Thank you for sharing your positive experience with Follett Destiny Resource Manager! We're thrilled to hear that it has made managing your inventory easier and more efficient. We appreciate your feedback about wanting more flexibility in report customization. Our team is constantly working to improve our system, and we will take your suggestion into consideration for future updates. If you have specific details on how you would like the reports sorted, please feel free to reach out to our support team for assistance: 800.323.3397, option 2 or techsupport@follettsoftware.com. 

We're here to help and ensure you have a seamless experience with FDRM. Thank you for choosing Follett to support your inventory management needs!

  ### 8. Follett Resource Manager Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 22, 2025

**What do you like best about Follett Destiny Resource Manager?**

My favorite part about the FDRM is how easy they make it to keep inventory for numerous items. Bulk creating and templates make everything so easy and efficient. Indexing through inventory is also super easy and understandable. We incorporated the product just last summer and have made so much progress in such a short time, making it easy and effective to implement. Whenever we send out new products, we can add them so easily, which we do nearly every day. For the first few months, support had checked up on us, ensuring everything was operating smoothly and effectively.

**What do you dislike about Follett Destiny Resource Manager?**

One thing which I dislike about the FDRM is that I have been attempting to find a way to manage some inventory, in our case, for sporting equipment, by model of product. My example is keeping inventory on baseball bats. We can classify as baseball bats, which is what ____ prefers, however, he would like to categorize it as the specific model, which you can input in the custom field, which we have named model, however, you can not index by the model, you must index by "baseball bats".

**What problems is Follett Destiny Resource Manager solving and how is that benefiting you?**

The FDRM ensures we are aware of all inventory and whether or not it is available as well as the condition in which the product is currently in.

**Official Response from Annie Doherty:**

> We're thrilled to hear that you find the bulk creating, templates, and indexing features efficient and easy to use. We appreciate your feedback on managing inventory for specific models like baseball bats and will share this with our team for future enhancements. 

Our goal is to provide solutions that make inventory management seamless and effective for our users. We're glad to hear Destiny Resource Manager has helped you make progress in such a short time and that our support team has been attentive to your needs. If you have any further suggestions or need assistance with any aspect of the system, please feel free to reach out to me at adoherty@follettsoftware.com or to our tech suppor team at: 800.323.3397, option 2 or techsupport@follettsoftware.com. Thank you for choosing Follett Resource Manager!

  ### 9. Flexible and customizable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark L. | Digital Systems Architect, Enterprise (> 1000 emp.)

**Reviewed Date:** January 23, 2025

**What do you like best about Follett Destiny Resource Manager?**

With the resource Manager, you get a comprehensive listing of all school sites at your fingertips.  With an easy one click, you get all resource available at a single campus.  Customer suport is always there to assist with anything from the implementation to customized tasks as needed by your orgnazations.  Easily manage class cost, and fees, even penalties, all with one manager.

**What do you dislike about Follett Destiny Resource Manager?**

The multiple accounts needed to perform each task.

**What problems is Follett Destiny Resource Manager solving and how is that benefiting you?**

It is a great place to keep track of technology fees, or repair costs for student assets.  It is a good index for property management, and which student is assigned what asset.

**Official Response from Annie Doherty:**

> Thank you for sharing your positive feedback about Follett Destiny Resource Manager! We're thrilled to hear that you find it flexible and customizable, making it easy to manage resources across school sites. We appreciate your feedback about the multiple accounts needed and will share this with our team for further improvement. Thank you for being a customer! 

  ### 10. Helpful for keeping track of our Chromebooks and chargers.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Gloria O. | Technololgy Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 22, 2025

**What do you like best about Follett Destiny Resource Manager?**

It is easy to add new devices to follett. It is nice to be able to add the Purchase Order used to purschase the device, makes tracking it down for our business office easier if they ask. It is easy to manage devices, checking in, out and deleting the resource if it is being retired is very easy.

**What do you dislike about Follett Destiny Resource Manager?**

Adding mulitple patrons is something I am still trying to master.

**What problems is Follett Destiny Resource Manager solving and how is that benefiting you?**

Keeping track of what peple have checked out to them, both staff and students so that I can make sure we get devices back when either of them leave.

**Official Response from Annie Doherty:**

> We're glad to hear that you find Follett Destiny Resource Manager helpful for tracking your Chromebooks and chargers. We appreciate your feedback about the ease of adding new devices and managing them. We understand that adding multiple patrons can be a challenge, and we're constantly working to improve user experience. Thank you for sharing the problems it solves for you, such as keeping track of checked-out devices for staff and students. In the meantime, our tech support team is always here to help with any problems you have! You can contact them at: 800.323.3397, option 2 or techsupport@follettsoftware.com. 

  ### 11. Tech, Novel Sets and Textbooks all in order

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 22, 2025

**What do you like best about Follett Destiny Resource Manager?**

I am familiar with Destiny so pulling that knowledge into the resource management makes it super easy to learn. I also really like that it is just like checking a book out to someone - notices and fees can be processed through it as well.

**What do you dislike about Follett Destiny Resource Manager?**

It is missing some of the tech specific things I would like in a tech management software. THe other resource I use to manage tech can give me details like users, active sessions and ip address. So I have to have two things I use to manage my tech.

**What problems is Follett Destiny Resource Manager solving and how is that benefiting you?**

It is allowing me to do 1:1 checkouts of devices to students. That has allowed us to check out Chromebooks to students that cannot bring their own to school.

**Official Response from Annie Doherty:**

> We're glad to hear that you find our integration with Destiny easy to learn and that it helps with managing notices and fees. We appreciate your feedback on the tech-specific features and would love to talk you more on that! Please feel free to reach out to me at adoherty@follettsoftware.com or reach out to our tech support team at 800.323.3397, option 2 or techsupport@follettsoftware.com. We take all customer feedback!

  ### 12. Destiny Resource Manger: Efficient Resource Management with a Learning Curve

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Libraries | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 28, 2025

**What do you like best about Follett Destiny Resource Manager?**

Follett helps me keep track of all of our school recources.  Resource Manager has ability to generate detailed reports on resource usage, inventory, and financial accountability helps in making informed decisions. The technical support from Follett is amazing and always finds the answer.

**What do you dislike about Follett Destiny Resource Manager?**

Sometimes, it's challenging to determine which report to run for specific needs and how to configure it correctly. While the system offers many reporting options, the variety can feel overwhelming without clear guidance or built-in templates tailored to common scenarios

**What problems is Follett Destiny Resource Manager solving and how is that benefiting you?**

Keeping track of all the textbooks, novels, and Chromebooks we have in stock and checked out.

**Official Response from Annie Doherty:**

> Thank you for your positive feedback on our Resource Manager and technical support! This is so great to hear! We understand the challenges with determining the right report and configuring it correctly. We will work on providing clearer guidance and templates to make the process more user-friendly, and will pass this onto our team so they hear this feedback. 

  ### 13. Decent Resource Manager

**Rating:** 4.0/5.0 stars

**Reviewed by:** Madison H. | Team Leader, Enterprise (> 1000 emp.)

**Reviewed Date:** January 22, 2025

**What do you like best about Follett Destiny Resource Manager?**

Resource Manager is a great tool for managing the school library and assets.  It is organized!

**What do you dislike about Follett Destiny Resource Manager?**

I struggle with reports.  When trying to run reports, I tend to get caught in a mess and have to start all over again.  It's hard to find previously run reports.

**What problems is Follett Destiny Resource Manager solving and how is that benefiting you?**

Keeping track of devices and books has never been easier.

**Official Response from Annie Doherty:**

> Thank you for sharing your positive experience with Follett Destiny Resource Manager. We apologize for the difficulties you've encountered with running reports. We are committed to addressing this issue and making the report generation process more user-friendly for our customers. Our tech suppor team can also help you with reports! You can reach them at 800.323.3397, option 2 or techsupport@follettsoftware.com. 

  ### 14. Destiny by Follet - Solid Library Contender

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 30, 2025

**What do you like best about Follett Destiny Resource Manager?**

Destiny is feature rich, contains a large amount of possible integrations and options, and has a solid and quick to respond support team for technical issues that may arrise.

**What do you dislike about Follett Destiny Resource Manager?**

The software can be cumbersome to set up certain features, especially dealing with things like setting up SSO with Google.

**What problems is Follett Destiny Resource Manager solving and how is that benefiting you?**

Destiny is used by a library we manage to track textbooks and library books, message students/staff for due dates, and submit fees for missing or late items.

**Official Response from Annie Doherty:**

> Thank you for your feedback. We're pleased that you find Destiny to be a solid library contender with a large amount of integrations and options! We understand the challenges with setting up certain features and are committed to enhancing the setup process for a smoother experience, and will pass this onto our product team. Thank you! 

  ### 15. I believe using Follett Destiny Resource Manager is easy to use .

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 22, 2025

**What do you like best about Follett Destiny Resource Manager?**

The most helpful feature would be the display of books and the photo of the book. This allows everyone to clearly figure out if the book is interesting pairing with the description.

**What do you dislike about Follett Destiny Resource Manager?**

I dislike the way the website looks outdated. The colors and the font makes the website look old. The topic photos look mismatched. The topics are also very limited.

**What problems is Follett Destiny Resource Manager solving and how is that benefiting you?**

They have been able to syncronize my circulation to our system and have it updated in real time.

**Official Response from Annie Doherty:**

> Thank you for sharing your feedback! We're thrilled to hear that you find the display of books and photos helpful for selecting interesting reads. We appreciate your input on the website design and will pass this along to our team for consideration. 

We are glad to hear that the system has helped synchronize your circulation and update it in real time. This is one of the key benefits of using Follett Destiny Resource Manager, and we are pleased it is benefiting you in such a practical way. 

If you have any further suggestions or need assistance, please feel free to reach out to our tech support team at 800.323.3397, option 2 or techsupport@follettsoftware.com. We are here to help!

  ### 16. Makes life easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Celeste A. | Library Media Technician, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 22, 2025

**What do you like best about Follett Destiny Resource Manager?**

I like how easy it makes to keep all our resources organized.

**What do you dislike about Follett Destiny Resource Manager?**

I have not ran accross anything I dislike at this point.

**What problems is Follett Destiny Resource Manager solving and how is that benefiting you?**

keeping track of what resource we have and who they are checked out.

**Official Response from Annie Doherty:**

> We're glad to hear that Follett Destiny Resource Manager is making it easy for you to keep your resources organized! Thank you for being a customer! 

  ### 17. Resource Manager from an IT admin perspective

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.)

**Reviewed Date:** January 23, 2025

**What do you like best about Follett Destiny Resource Manager?**

Resource Manager allows us to manage assets separately from our Library Manager program and allows for customization of security access.

**What do you dislike about Follett Destiny Resource Manager?**

It is somewhat cumbersome to 'build' the asset 'tree' structure so that many in a particular department can access only their resources.

**What problems is Follett Destiny Resource Manager solving and how is that benefiting you?**

The ability to maintain an active inventory of our assets assigned to different departments/locations and the abililty to assign 'asset managers' of their own resources.

**Official Response from Annie Doherty:**

> Thank you for sharing your feedback on Follett Destiny Resource Manager. We're glad to hear that you appreciate the ability to manage assets separately and customize security access. We understand your concerns about the complexity of setting up the asset structure and will take this into consideration for future improvements. 

Follett Destiny Resource Manager aims to solve the challenges of maintaining an active inventory of assets across different departments/locations and empowering users to manage their own resources efficiently. We appreciate your insights and will work on enhancing the user experience for setting up the asset 'tree' structure. If you need any assistance or have further suggestions, please feel free to reach out to us at: 800.323.3397, option 2 or techsupport@follettsoftware.com. 

  ### 18. Follet is great

**Rating:** 5.0/5.0 stars

**Reviewed by:** KImbur R. | Library media technician, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 28, 2025

**What do you like best about Follett Destiny Resource Manager?**

The support given by Follett.  The training they offer.

**What do you dislike about Follett Destiny Resource Manager?**

That you can't delete curriculum in numbers but have to do so one by one.

**What problems is Follett Destiny Resource Manager solving and how is that benefiting you?**

None

**Official Response from Annie Doherty:**

> We're happy to hear that you find the support and training valuable! We understand your frustration with the inability to delete curriculum in bulk and will pass this feedback along to our development team for further review! Thank you for being a customer! 

  ### 19. Lots of nice features

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jen L. | Education support specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 31, 2025

**What do you like best about Follett Destiny Resource Manager?**

Data collection and resulting reports are nice.

**What do you dislike about Follett Destiny Resource Manager?**

It isn't user friendly especially for new users.

**What problems is Follett Destiny Resource Manager solving and how is that benefiting you?**

Solving inventory control

**Official Response from Annie Doherty:**

> Hi Jen, we're thrilled to hear you're enjoying the data collection and reports in Follett Destiny Resource Manager! We understand the importance of user-friendliness, especially for new users, and we're continuously working to improve the platform for a smoother experience. Thank you for your valuable input!

  ### 20. Follett is a Workhorse

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.)

**Reviewed Date:** January 24, 2025

**What do you like best about Follett Destiny Resource Manager?**

Our District Follett team has enjoyed Follett Destiny Resource Manager for years.

**What do you dislike about Follett Destiny Resource Manager?**

There's really nothing that I'm aware of that our users express any dislike regarding FDRM.

**What problems is Follett Destiny Resource Manager solving and how is that benefiting you?**

Follett Destiny Resource Manager has been providing resource management of library systems across our District for years.  We have no current interest in changing that.

**Official Response from Annie Doherty:**

> It's great to hear that Follett Destiny Resource Manager has been effectively managing your library systems for years. We appreciate your trust in our product and are committed to continuing to meet your needs! Thank you for being a customer! 

  ### 21. School District Library Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 30, 2025

**What do you like best about Follett Destiny Resource Manager?**

user-friendly tool for managing educational resources in school libraries

**What do you dislike about Follett Destiny Resource Manager?**

its pricing might be on the higher side for smaller schools or libraries with limited budgets.

**What problems is Follett Destiny Resource Manager solving and how is that benefiting you?**

powerful search functionalities, enabling both staff and students to efficiently locate materials by title, author, genre

**Official Response from Annie Doherty:**

> Hi Tom! We're glad to hear that you find Follett Destiny Resource Manager user-friendly for managing educational resources in school libraries. We understand your concern about pricing, and we continuously strive to provide value for schools and libraries of all sizes. Thank you for your review, and being a customer!



  ### 22. Follet Resource & Library Manager

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 29, 2025

**What do you like best about Follett Destiny Resource Manager?**

It has the basic functionality of a resource manager.

**What do you dislike about Follett Destiny Resource Manager?**

It's an extremely old system and stuck in the past, integrations with other systems are paid for the most part, and the UI is horrible.

**What problems is Follett Destiny Resource Manager solving and how is that benefiting you?**

Managing resources and books.

**Official Response from Annie Doherty:**

> We hear your frustrations and our truly sorry for the inconvenience. Our team is dedicated to solving these challenges and making necessary improvements to enhance the functionality and usability of our system. We'd love to talk to you and I am here to help! You can reach me directly at adoherty@follettsoftware.com, and would love to escalate this as soon as possible. 

  ### 23. Couldn't do my job without RM!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 22, 2025

**What do you like best about Follett Destiny Resource Manager?**

Super helpful in managing district resources, especially 1:1 devices and chargers

**What do you dislike about Follett Destiny Resource Manager?**

Wish there was better tracking for damages per device AND per user with one entry

**What problems is Follett Destiny Resource Manager solving and how is that benefiting you?**

Organizing 1:1 checkouts of technology and class textbooks/novels.

**Official Response from Annie Doherty:**

> Thank you for your review! We are happy to hear Destiny Resource Manager has been helpful in managing your district resources. We appreciate your feedback on the tracking for damages and will definitely take that into consideration for future updates. It's great to know that the platform is helping you organize 1:1 checkouts of technology and class materials. If you have any more suggestions or need further assistance, please feel free to reach out to our team at 800.323.3397, option 2 or techsupport@follettsoftware.com. We're here to help!

  ### 24. Like and Dislike

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 22, 2025

**What do you like best about Follett Destiny Resource Manager?**

Destiny resource manager tool is very effective for the school business

**What do you dislike about Follett Destiny Resource Manager?**

It is fulflling all the necessary requirements. But if AI tools can be added it will be very helpful

**What problems is Follett Destiny Resource Manager solving and how is that benefiting you?**

Maintaing the assets such as resources in this application and wrking fine with this

**Official Response from Annie Doherty:**

> We're glad to hear that Follett Destiny Resource Manager is making it easy for you to keep your resources organized! Thank you for being a customer! We are always here to talk through any questions as well, including your dislikes. We have a tech support team that values customer feedback. You can contact them at: 800.323.3397, option 2 or techsupport@follettsoftware.com. 



- [View Follett Destiny Resource Manager pricing details and edition comparison](https://www.g2.com/products/follett-destiny-resource-manager/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-14+19%3A23%3A04+-0500&secure%5Bsession_id%5D=1175da4d-2977-47e2-8c2e-791e2a0b7d11&secure%5Btoken%5D=f0b286e60df0facf9e325b6affbae92f5fdddb9b576e4666464a09d38eab8e64&format=llm_user)


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