Their biggest strengths for us have been responsiveness, technical expertise, and clear communication. The team is easy to work with and has consistently shown a strong understanding of our business requirements. They’ve also been flexible with NetSuite customizations and integrations, which has helped us adapt as needs come up. Project management has been solid throughout, and we’ve found their pricing reasonable given the value and level of support they provide. We’ve been working with them for about 1.5 years now and have continued the relationship for long-term post-go-live support. Review collected by and hosted on G2.com.
As with any implementation and support engagement, some requirements may need extra discussion and a few rounds of iteration before we land on the best solution. That said, the Folio3 team has generally been responsive and helpful in working through these items and addressing them. Review collected by and hosted on G2.com.
