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FluentCRM Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users experience email issues with FluentCRM, including lack of autosave, complicating their workflow and causing frustration. (1 mentions)
Users find the limited features of FluentCRM frustrating, particularly the lack of autosave and unclear user experience. (1 mentions)
Users find FluentCRM not intuitive, leading to confusion and frustrating experiences with features like the email editor. (1 mentions)
Users face saving issues with FluentCRM, often losing work due to the absence of an autosave feature. (1 mentions)

Top Cons or Disadvantages of FluentCRM

FluentCRM Reviews (20)

Reviews

FluentCRM Reviews (20)

4.6
20 reviews
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Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Powerful & affordable CRM for WordPress"
3.5/5
What do you like best about FluentCRM?

1) Contact Management: FluentCRM allows me to manage all my customer data in a central location. It's easy to categorize these emails and segment them for future needs.

2) Email Marketing: FluentCRM includes a powerful email marketing platform that allows you to send newsletters and automation sequences. The workflow builder is quite handy.

3) Custom Fields: FluentCRM allows you to create custom fields for your contact records, so you can capture and store any additional information that you need. Review collected by and hosted on G2.com.

What do you dislike about FluentCRM?

1) PRO gateway: So many useful features are gated to be available only in the PRO version of FluentCRM

2) Extending use cases: The filters and actions available are limited and make it difficult to extend for custom requirements. Review collected by and hosted on G2.com.

Verified User in E-Learning
AE
Verified User in E-Learning
Small-Business (50 or fewer emp.)
"FluentCRM is Hands-down the BEST CRM on the Market"
4.5/5
What do you like best about FluentCRM?

Fluent CRM offers complete control of your list. In addition, the team at Fluent listens to its customers and incorporates their ideas. What other CRM even considers listening to its users? Exactly! Review collected by and hosted on G2.com.

What do you dislike about FluentCRM?

The FluentCRM team is so focused on improving the current platform that it's sometimes a challenge to keep up with all the changes and improvements to the current system. Review collected by and hosted on G2.com.

Seda G.
SG
Seda G.
Kıdemli Öğrenci Operasyonları Uzmanı
Small-Business (50 or fewer emp.)
"Useful and Practical CRM Program"
5/5
What do you like best about FluentCRM?

We are very pleased that it has facilitated our customer follow-up processes. In addition, we can manage all processes easily and easily on user screens, and we can make changes whenever we want. Review collected by and hosted on G2.com.

What do you dislike about FluentCRM?

It would be better if the prices were more affordable. Other than that there is no problem. It would be nice if the prices were cheaper. Review collected by and hosted on G2.com.

Varsha R.
VR
Varsha R.
Mid-Market (51-1000 emp.)
"Best CRM ever used"
4.5/5
What do you like best about FluentCRM?

After using FluentCRM, my lead capturing & managing part became very easy because it will help me to put reminders, task and is easy to track Review collected by and hosted on G2.com.

What do you dislike about FluentCRM?

While using so many filters sometimes it will take some more time tp process Review collected by and hosted on G2.com.

Andrew B.
AB
Andrew B.
Founder
Small-Business (50 or fewer emp.)
"A sleek, affordable, and fast email marketing and CRM system"
5/5
What do you like best about FluentCRM?

The software is so fast and easy to use. I used to use Active Campaign - which was so slow and cost me a lot of time. It's also very affordable for sending newsletters when you integrate it with Amazon SES — the savings could knock you off your seat! Review collected by and hosted on G2.com.

What do you dislike about FluentCRM?

I would like it if there was a click-to-call dialer. But that's more of a wish than a complaint. It would be great if there were a few more options - with the Gutenberg blocks - when it comes to constructing emails. However, I love how the email designer works, because I can copy blog posts from WordPress straight into the newsletter creator. Review collected by and hosted on G2.com.

FZ
firas z.
Senior Data Governance Analyst
Small-Business (50 or fewer emp.)
"Overall positive"
4.5/5
What do you like best about FluentCRM?

Easy to setup, user friendly, good cost packages for consumers. Review collected by and hosted on G2.com.

What do you dislike about FluentCRM?

Could have more settings customisation for its users Review collected by and hosted on G2.com.

DL
Deborah L.
Deborah Lenzini
Enterprise (> 1000 emp.)
"Really good service"
4/5
What do you like best about FluentCRM?

I really like that the service is always improving itself. In 2 years, the team released so many new functions. It's a really good partner and we are so happy to work with. Review collected by and hosted on G2.com.

What do you dislike about FluentCRM?

I would like to have a Fluent only reading version, that now is unavailable, to give it to our stores, checking out orders, payments and so on. Sometimes, in addition, we have some problem with the Service Point version, because the Return button disappears for no reason. Review collected by and hosted on G2.com.

Mohsin A.
MA
Mohsin A.
Web Development & SEO
Small-Business (50 or fewer emp.)
"FluentCRM - Best WordPress Marketing Automation Plugin"
5/5
What do you like best about FluentCRM?

Super fast to setup marketing automation using FluentCRM. Very clean and easy to setup inside WordPress dashboard. Included almost every feature possibly the system needed. I found no bugs whatsoever. Dashboard include analytics with a beautiful look. Review collected by and hosted on G2.com.

What do you dislike about FluentCRM?

The scheduling feature is not included yet. For example, if I want to add recurring emails sent weekly, monthly, half-yearly, yearly this is not possible so far. Review collected by and hosted on G2.com.

Peter G.
PG
Peter G.
Technology Manager
Mid-Market (51-1000 emp.)
"Saves You A Ton of Money"
5/5
What do you like best about FluentCRM?

FluentCRM adds email sending features to WordPress. It is very powerful and easy to use. You can create email automations with your web forms and it will send out your email campaigns to the right contacts every time. The team behind this plugin has been amazingly helpful and responsive, and they're constantly updating and improving their product. This is a must-have for any serious WordPress user. Review collected by and hosted on G2.com.

What do you dislike about FluentCRM?

Nothing, this plugin is always getting new features and updates by the dev. team so it's great. Review collected by and hosted on G2.com.

JP M.
JM
JP M.
Travel Writer
Small-Business (50 or fewer emp.)
"A great alternative to third-party email services"
4.5/5
What do you like best about FluentCRM?

The fact that I can host and manage my entire sales funnel using FluentCRM is fantastic! Review collected by and hosted on G2.com.

What do you dislike about FluentCRM?

I honestly don't have any dislikes at the moment. The WordPress plugin satisfies my every need to process new subscribers and potential customers. Review collected by and hosted on G2.com.