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Flow XO for Chat Reviews & Product Details

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Flow XO for Chat Reviews (6)

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AJ

Aayush J.

Research specialist

Mid-Market (51-1000 emp.)

11/12/2024

"Everything you need to create chatbot with variety of platform support."

5/5

What do you like best about Flow XO for Chat?

Easy to manage assistant, knowledge base, bot and flow with user analysis. Review collected by and hosted on G2.com.

What do you dislike about Flow XO for Chat?

When I have enabled streaming response for chat it still gives answer at end when whole response is generated. Review collected by and hosted on G2.com.

AR

Ajay R.

Manager- Inside Sales

Small-Business (50 or fewer emp.)

8/13/2024

"Its a very user friendly platform"

4.5/5

What do you like best about Flow XO for Chat?

With the help of drag and drop builder we can create chatbots Review collected by and hosted on G2.com.

What do you dislike about Flow XO for Chat?

It give slow response sometimes might be with heavy loading Review collected by and hosted on G2.com.

DS

Devyani S.

Customer Relations Executive

Small-Business (50 or fewer emp.)

11/2/2022

"Standard chatbot and flow structures but helpful for new businesses"

3.5/5

What do you like best about Flow XO for Chat?

It is very easy to set up so I can do it on my own on any system. Even standard integrations like stripe and google analytics are available, making it a one-stop solution to get the e-commerce site running. I also liked their non-abiguous dashboard where I can see my bots and flows in card format.

I also liked predefined templates which make my work easy when getting started with it. Review collected by and hosted on G2.com.

What do you dislike about Flow XO for Chat?

It's very standard software compared to other enterprise software. I feel it lacked dashboard analytics and reports. They should have provided about failed questions like if the user asked a question and the bot didn't have an answer. It should get recorded. I would like to create templates and share them but there are no such features present currently. Review collected by and hosted on G2.com.

What problems is Flow XO for Chat solving and how is that benefiting you?

I felt chatbots were a really complicated system when I first saw them, but when I started using flowxo chatbot, I easily created chatbots for multiple platforms in one place. I need to automate my Facebook clients' queries and also on the website but failed to do so. With flows in line, I have solved that issue for me. Review collected by and hosted on G2.com.

UC

Verified User in Consumer Services

Mid-Market (51-1000 emp.)

10/16/2022

"Realistic interaction via chatbox creating software!"

4.5/5

What do you like best about Flow XO for Chat?

Flow XO for Chat allows you to create code-free online chatbots. I find that for my business website it really gives a human type interaction with visitors and that allows them to build confidence and trust with the products. It really helps in turning visitors into clients. Review collected by and hosted on G2.com.

What do you dislike about Flow XO for Chat?

I wish there was a way which allowed the chat box to recognize images or screenshots. That way, the chat box wouldn't have to route to real human customer service agents everything a visitor uploaded a screenhot or an image as a query. Review collected by and hosted on G2.com.