Fleet Complete

4.0
(2)

Fleet Complete is a Windows-based courier operations solution that automates the front office, back-end business and in-field courier processes including online customer order entry, accounts receivable, with real-time tracking and account information.

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Kathlyn J.
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"Adequate for Asset Tracking, Some Kinks"

What do you like best?

Fleet Complete has been very helpful in our agricultural business. The reason that we have chosen to use Fleet Complete over other programs is a). is it compatible with Telus tracking devices and b). it can be programmed to locate and map rural land locations, which is pivotal to our work. It tracks vehicles, plots on maps, and sets rules/alarms for vehicles. Customer service is very good.

What do you dislike?

I find Fleet Complete lacks some user ability. In our case, we upload hundreds of GPS locations annually. Mapping new POIs in batches can be a pain in terms of learning the proper formatting. I also wish it could calculate mileage from home to each location automatically. I have not yet found an easy way to do this, and waste hours calculating this manually.

What problems are you solving with the product? What benefits have you realized?

We track all of our fleet, can locate/give directions from the main office, and map all work locations using Fleet Complete. This has streamlined our work and been an asset to problem solving.

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AE
Administrator in Environmental Services
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"Great for tracking down stolen vehicles and equipment fast"

What do you like best?

It is awesome for tracking equipment and vehicles. Exactly what is supposed to do. The new upgrade to Google Maps and street view makes it even more useful. There is a ton of reporting capabilities with Fleet Complete, and we have many set up. The capabilities we have learned over the last few years are amazing too, some applicable to us and some not but pretty cool all the same.

What do you dislike?

There are only a few spots that are a little tricky to navigate in terms of user interface. They are not easily intuitive, but there are only a few spots. Reporting is one that you can get lost in pretty quick but with a few extra minutes and a couple test runs you can usually get the report you are looking for.

Recommendations to others considering the product:

The best move you can make to protect your fleet. It has saved us a ton of money in potential lost and stolen equipment and vehicles and time.

What problems are you solving with the product? What benefits have you realized?

First and foremost we use it for safety and it has definitely come in handy there. But the biggest thing is that it has helped us get back every piece of equipment and every vehicle that has been stolen. In fact we had a vehicle stolen this morning and we had it back with police involvement by 930am, and the guy was at work. We had a piece of equipment taken to another province and we were able to track it down and by the end of the day it was in police custody for us to pick it up. It has been a huge saver for us.

What Fleet Management solution do you use?

Thanks for letting us know!

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