Flamingo Resident Engagement Platform Features
Communication (4)
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Mass Communication
The ability to send communication to all or some residents at once.
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Calendar
A calendar accessible to all residents that displays community activities and meetings, scheduled maintenance, assessment schedules and collections.
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Member Notifications
The ability to notify residents through email, SMS, or directly on the website of pertinent information.
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Digital Bulletin Board
A place for residents and property managers to post non-urgent information that is accessible to the entire community.
Member Management (2)
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Member Profiles
Profiles for each resident with pertinent information such as payment history, maintenance request history, contact information, and more.
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Member Database
A database of membership information that is easily searchable or sortable.
Property Management (3)
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Payment Gateway
The ability to securely accept payments within the platform.
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Maintenance Requests
The ability for residents to create maintenance requests and for property managers to organize and fulfill said requests.
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Property Management Tools - Community Association Management
Tools for property managers to maintain the community, facilities, and resident information.
Additional Functionality (146)
Task Management
Create, manage and track all task activities and progression
Visitor Management
Allow organizations to streamline the check-in process for visitors.
Facility Management
Manage the maintenance of building facilities
Transaction History
Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
Expense Tracking
Monitor and record expenses such as purchases or charges incurred
Maintenance Scheduling
Schedule predetermined or ad hoc maintenance services and labor requests
Parking Management
Manage, optimize, and automate tasks related to parking operations
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Rent Tracking
Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants
Tax Management
Implementation of various strategies to manage tax obligations via planning and maintaining compliance
Accounting
Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Tenant Portal
Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff
Listing Management
Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites)
Housekeeping Management
Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff
Rent Collection
Collect payments from tenants via online or offline mode, create recurring schedules and send reminders
Lease Tracking
Monitor the process of lease agreements
Data Import/Export
Import and export data to and from software applications
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Online Payments
Accept and process online payment transactions
Tenant Management
Managing renters, rent payments, maintenance workflows & documents.
Vacancy Management
Keep track of vacant properties
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Maintenance Management
Manage, maintain and track the performance of assets and equipment
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Guest Check-in/Check-out
Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment
Credit Check
Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
API
Application programming interface that allows for integration with other systems/databases
Contact Management
Manage, organize, and store contact information
Channel Management
Manage various distribution channels, build relations with channel partners, and track their performance
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Document Management
Store, manage, and track all electronic documents in a centralized location
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Guest Tracking
Monitoring & logging of information related to guests' activities, preferences & interactions within hotels, resorts, or events
Help Desk Management
Managing service requests, incidents, IT issues & support with a ticketing system
Tenant Tracking
Handle activities like room booking, rent processing, lease agreement management, and client communication
Property Database
Centralized database to track details of properties (including lease, tenant, and owner information)
Tenant Screening
Evaluate the criminal, financial, and employment history of tenants
Occupancy Management
Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room
Financial Management
Plan, manage, and track the financial activities of an individual or organization
Vehicle Management
Track and monitor how vehicles are used
For Investors & Traders
Used by retail investors and active traders/day traders
Data Visualization
Graphical representation of data
Deal Management
Defines specific deal parameters to negotiate and secure deals
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
For Appraisers
Used by appraisers
Contact Database
Centralized database of stakeholders and their contact information such as names, address, phone number etc.
Work Order Management
Creating, assign, and track jobs and/or tasks for work orders
Vendor Management
Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
Cash Flow Analysis
Calculates a company's working capital which is the amount of money a company has available to run its business
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Ad hoc Reporting
Generate one-off reports that meet information requirements
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
For Brokers
Used by brokers
For Commercial Real Estate
For commercial properties such as office buildings, medical centers, malls, hotels, retail stores and other public buildings
Real-Time Data
Receive data and information in real time
Strategic Planning
At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them
For Property Managers
Used by property managers
Critical Date Alerts
Notifications received when important dates and deadlines are coming up
Lead Management
Store information about leads or contacts and track, manage and nurture them throughout the sales process
Email Alerts
Receive and/or send email notifications for urgent updates, requests, or other information
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Activity Tracking
Track and document all activities across devices, networks, and other systems
Portfolio Management
Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk
Contract/License Management
Track, store, and access client contracts or licenses
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Forecasting
Form predictions based on past and present data/trends
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Commercial Property Management
Add, view, and edit details for commercial, corporate, or hospitality properties that are available for sale or rent
Customizable Reports
Alter the layout and content of reports
Client Portal
Private online space that lets businesses securely share documents and provide information access to clients
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Tax Filing
The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return
Bank Reconciliation
Compare and match accounting/financial records with corresponding bank statements
General Ledger
Centralized accounting record which tracks all financial transactions
Income & Balance Sheet
A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time
Trust Accounting
Manage bookkeeping for client trust accounts
Accounts Payable
Track money owed to a company's creditors/suppliers
Dashboard
Assembly of graphs and charts for visualizing and tracking statistics/metrics
Lease Management
Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments
Analytics
Tools for the systematic analysis of various types of data or statistics
Cash Flow Management
Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period
1099 Preparation
Generate, file and review 1099 tax forms for IRS (Internal Revenue Service)
Owner Portal
Portal for property owners to manage property listings, upload documents, track payments and generate reports
Property Management
Add, view, and edit details of all properties managed by an agency that are available for sale or rent
Accounts Receivable
Track outstanding invoices and the money owed from clients
Budgeting/Forecasting
Create budgets based on historical data and future projections
Financial Reporting
Generate reports to assess the financial performance of an organization
Recurring Invoicing
Generate recurring invoices
Payroll Management
Manage employee salary processes, data, taxes, and records administration efficiently
Expense Management
Plan, pay and track business related expenses.
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Workflow Management
Create, design and manage workflows for repetitive tasks
For Real Estate
For realtors, real estate investors, property managers, and other real estate professionals.
Transaction Management
Manage, record and track all business exchanges in form of money and its related interactions in the system
Financial Analysis
Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk
Multi-Property
More than one location
Third-Party Integration
Addition of necessary external data, applications, tools, or features
File Sharing
Public or private sharing of digital files such as documents, audio/video, images, and more
Mobile Access
Access software remotely via mobile devices
Commission Management
Tracking, calculating, and paying commissions and earnings to employees
Commission Statements
Periodic reports with commission payout details
Market Data Analysis
Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies
Summary Reports
Geographic Maps
Visualize locations on a map
Recommendations
Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement
Lead Nurturing
Engage with a lead throughout the sales process by actively providing information
Lead Capture
Automatically identify and save contact information of potential customers
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Real Time Editing
Preview and make real-time changes in the web content
Interactive Content
Allow the audience to interact or engage with the content
Customer Communication
Ability to communicate to customers through at least one channel such as email, live chat, phone, or social media.
Lead Generation
Manage the process of attracting and converting business prospects into leads
ROI Tracking
Monitor conversion rates and analyze effectiveness and profitability of marketing efforts
Proposal Generation
Create proposals based on costs of labor and materials
Market Charts
Charts that represent what are current market situation, prices, trends and more
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Multi-Channel Marketing
Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
Presentation Tools
Share and present designs
Multi-Device Support
Support multiple types of devices
Personalization
Adjust communications based on previous interactions or personal preferences
Automatic Adjustments
Making price adjustments to comparable property
Mobile Alerts
Notifications via mobile devices
Data Capture and Transfer
Import, collect, and capture data from multiple sources
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Customizable Branding
Add customized logos and colors to align with company branding
Document Templates
Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file
Price Forecasting
Form predictions for optimal prices based on past and present data (market data, competitor products, special events, weather, etc.)
Data Synchronization
Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
Email Marketing
Create and send email blasts/campaigns
Forms Management
Store, manage and track all forms in a centralized location
Time Tracking
Measure and track time including hours worked and paid time off (PTO)
Pipeline Management
Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.
Mobile App
Access the system via a mobile application
Agent Management
Create and manage agent profiles and activities, such as on-boarding, license details, sales, documents, etc.
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Electronic Signature
Digitally sign online documents
Opportunity Management
Track all opportunities for potential sales and convert them into recurring revenue
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
Status Tracking
Track the status over time for a request, process, asset, or transaction
CRM Integration
Integration with third-party CRM systems
Document Storage
Store and organize documents in a centralized system
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