--- title: First Plug Reviews meta_title: 'First Plug Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 18 reviews by the users' company size, role or industry to find out how First Plug works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 18 scale: '5' date_modified: '2026-09-26' parent_category: name: IT Management url: https://www.g2.com/categories/it-management ---

First Plug Reviews & Product Details

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User Insights

Average based on 18 real user reviews.
Catalina M.
CM
Catalina M.
Head of HR
Small-Business (50 or fewer emp.)
"Simplicity and closeness: a team that delivers what it promises"
4.5/5
What do you like best about First Plug?

The simplicity with which they solve things. I like the closeness of their team. It's as if they were part of our operation. They always kept their promises and that's why we chose them. Review collected by and hosted on G2.com.

What do you dislike about First Plug?

The truth is that we never had a problem with them. Review collected by and hosted on G2.com.

Micaela T.
MT
Micaela T.
Mid-Market (51-1000 emp.)
"Simplified Global Coordination and Personalized Support"
5/5
What do you like best about First Plug?

I really like the kindness of the entire First Plug team and the global solution they offer. It makes me feel that the treatment is more personalized with a person in charge of each task, which makes it easier to know who to talk to in cases of budgets or technical service. Additionally, the initial setup was excellent. Review collected by and hosted on G2.com.

What do you dislike about First Plug?

they could improve the coordination part, especially knowing the time ranges when they drop off/pick up computers for technical service Review collected by and hosted on G2.com.

Shaun C.
SC
Shaun C.
Advisory Consultant (Technology)
Small-Business (50 or fewer emp.)
"Exceptional Service and Efficiency"
5/5
What do you like best about First Plug?

I really like how friendly and helpful the team at First Plug is. They offer a good range of options and are very professional. The service is really good, and the pricing meets my expectations for the region. I also appreciate their quick response, which makes the setup and ongoing communication smooth and easy. Review collected by and hosted on G2.com.

What do you dislike about First Plug?

Nothing! Review collected by and hosted on G2.com.

Ana María V.
AV
Ana María V.
Asistente de administración
Mid-Market (51-1000 emp.)
"Quick response and timely deliveries"
4.5/5
What do you like best about First Plug?

They have a quick response and have promptly fulfilled the assigned deliveries. Review collected by and hosted on G2.com.

What do you dislike about First Plug?

They do not cover all the countries where we need to buy equipment. Review collected by and hosted on G2.com.

Franco M.
FM
Franco M.
Small-Business (50 or fewer emp.)
"Supplier of Equipment and Impeccable Management"
5/5
What do you like best about First Plug?

I like the attitude and speed of First Plug in solving our problems. The communication is very agile and they are meticulous. Additionally, the initial setup was easy thanks to their help. Review collected by and hosted on G2.com.

What do you dislike about First Plug?

If you could sell/buy our used assets, it would be ideal. Review collected by and hosted on G2.com.

Santiago P.
SP
Santiago P.
Mid-Market (51-1000 emp.)
"Impeccable for Shopping and Personalized Attention"
4.5/5
What do you like best about First Plug?

I like the personalized attention they have and the way they communicate with us. I really like everything about First Plug, I don't feel that it has any flaws. Review collected by and hosted on G2.com.

What do you dislike about First Plug?

I have nothing to complain about. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Ally in onboarding processes"
5/5
What do you like best about First Plug?

Personalized attention and quick responses Review collected by and hosted on G2.com.

What do you dislike about First Plug?

The pricing for equipment pickup is a bit high. Review collected by and hosted on G2.com.

Bautista C.
BC
Bautista C.
Técnico Informático en el área de Infraestructura y Seguridad
Mid-Market (51-1000 emp.)
"Willingness and punctuality: always ready to solve problems"
4.5/5
What do you like best about First Plug?

Predisposition, punctuality, and willingness to solve problems Review collected by and hosted on G2.com.

What do you dislike about First Plug?

For now, during the work period, nothing Review collected by and hosted on G2.com.
Pricing

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