What I value most is how Fintua combines deep VAT recovery expertise with a responsive, proactive service team. They know local requirements across many jurisdictions, so we don't need to build that knowledge in house. The platform gives clear visibility of claim status, documentation and deadlines, which cuts down manual follow-up and status chasing for our team. Communication on tax authority queries is quick and clear, and regular business reviews keep the partnership focused on continuous improvement. Overall, the service saves our tax team significant time and gives us confidence that claims are handled correctly and on time. Review collected by and hosted on G2.com.
Most improvement areas are on the platform side. User administration and some reports could be more intuitive, and notifications sometimes need clarification. Review collected by and hosted on G2.com.
Hi Veronika,
Thank you for taking the time to share such a detailed review. We're delighted to hear that the combination of Fintua Recover's technology and VAT recovery expertise is helping your team save time, strengthen compliance and maximise recovery opportunities across multiple jurisdictions.
Also, we appreciate your feedback on user administration, reporting and notifications. Customer insights genuinely play an important role in how we continue to enhance the platform, and we've shared your suggestions with our Product team for review and consideration. Feedback like yours helps shape our development priorities and drive continuous improvement.
Thank you again for your valuable feedback and continued partnership.
The Fintua Team