Fidelity 401(k) Plan Services Reviews & Provider Details

Name: Fidelity 401(k) Plan Services
Rating: 4.3 (14 reviews)

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AF

Verified User in Financial Services

Enterprise (> 1000 emp.)

8/22/2023

"Fidelity 401(k) Plan Services: A Helpful Way for Fidelity Users to Manage Their Funds"

4/5

What do you like best about Fidelity 401(k) Plan Services?

clear directions, easy navigation, and plentiful ways to connect with Fidelity services Review collected by and hosted on G2.com.

What do you dislike about Fidelity 401(k) Plan Services?

I can't think of any negatives about using Fidelity services Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

AB

Verified User in Banking

Small-Business (50 or fewer emp.)

Updated 8/25/2023

Originally submitted 8/19/2023

"Reliable company"

2.5/5

What do you like best about Fidelity 401(k) Plan Services?

I like the level of professionality that Fidelity provides Review collected by and hosted on G2.com.

What do you dislike about Fidelity 401(k) Plan Services?

Something they can improve on is expanding access to these services Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

GB

Verified User in Biotechnology

Enterprise (> 1000 emp.)

12/22/2021

"Strong platform missing only a few services"

3.5/5

Describe the project or task Fidelity 401(k) Plan Services helped with:

Fidelity 401(k) Plan Services currently manages our employer 401(k) plan. They provide free retirement services and a breadth of available investment options Review collected by and hosted on G2.com.

What do you like best about Fidelity 401(k) Plan Services?

I like their wide selection of potential investment options as well as the great detail provided about each. Fidelity has a strong platform with lots of great information available for those who are interested. It is easy to toggle between contributions, transaction history, rollovers etc. They also provide the most common options in easy to find locations (e.g. changing contribution amount) Review collected by and hosted on G2.com.

What do you dislike about Fidelity 401(k) Plan Services?

I dislike that there is no automatic obvious rebalance function. Regular rebalancing is key to maintaining your investment strategy while also facilitating the hands-off "set it and forget it" approach that should be employed with retirement funds. Review collected by and hosted on G2.com.

What problems is Fidelity 401(k) Plan Services solving and how is that benefiting you?

We are managing our employer's 401(k) retirement plan with Fidelity. One great benefit is Fidelity's excellent, low-cost investment options. I know we can trust Fidelity to deliver great service and products to benefit our employees' retirement funds. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

GF

Verified User in Financial Services

Mid-Market (51-1000 emp.)

12/9/2021

"Reliable tool"

4.5/5

Describe the project or task Fidelity 401(k) Plan Services helped with:

They assist with our employee's 401k contributions and account management. Review collected by and hosted on G2.com.

What do you like best about Fidelity 401(k) Plan Services?

The online tool is user-friendly. It has safeguards to protect the data uploaded to match the data already saved in its system. Review collected by and hosted on G2.com.

What do you dislike about Fidelity 401(k) Plan Services?

The only thing I dislike is that there is a processing delay when changing the status of a participant. I have to enter a change one day, then have to wait till the next day to continue with the same participant. Review collected by and hosted on G2.com.

What problems is Fidelity 401(k) Plan Services solving and how is that benefiting you?

I do not currently have a problem that I am trying to solve. Review collected by and hosted on G2.com.