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Compare Fidelity 401(k) Plan Services and Mercer 
At a Glance
Market Segments
Enterprise (46.2% of reviews)
Enterprise (44.4% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
Fidelity 401(k) Plan Services
Star Rating
(13)4.2 out of 5
Market Segments
Enterprise (46.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Fidelity 401(k) Plan ServicesMercer
Star Rating
(10)3.8 out of 5
Market Segments
Enterprise (44.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about MercerPricing
Entry-Level Pricing
Fidelity 401(k) Plan Services
No pricing availableMercer
No pricing availableFree Trial
Fidelity 401(k) Plan Services
No trial information availableMercer
No trial information availableRatings
Quality of Work
9.3
9
8.1
6
Responsiveness
9.3
9
8.0
9
Expertise of Team
9.1
9
8.7
9
Execution Ability
9.4
9
8.0
9
Communication Skills
9.3
9
8.0
9
Professionalism
9.3
10
8.5
9
Has the product been a good partner in doing business?
9.0
13
8.0
9
Features by Category
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Team Quality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Fidelity 401(k) Plan Services and Mercer are categorized as Benefits Consulting
Unique Categories
Fidelity 401(k) Plan Services has no unique categories
Reviews
Reviewers' Company Size
Fidelity 401(k) Plan Services
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mercer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
23.1%
Information Technology and Services
15.4%
Computer Software
15.4%
Real Estate
7.7%
Hospital & Health Care
7.7%
Other
30.8%
Human Resources
22.2%
Retail
11.1%
Pharmaceuticals
11.1%
Management Consulting
11.1%
Information Technology and Services
11.1%
Other
33.3%
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