# Fidelity 401(k) Plan Services vs Mercer Comparison | | Fidelity 401(k) Plan Services | Mercer | |---|---|---| | **Star Rating** | 4.2 out of 5 | 3.8 out of 5 | | **Total Reviews** | 13 | 10 | | **Largest Market Segment** | Enterprise (46.2% of reviews) | Enterprise (44.4% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Ratings Comparison | Rating | Fidelity 401(k) Plan Services | Mercer | |---|---|---| | **Quality of Work** | 9.3 (9 reviews) | 8.1 (6 reviews) | | **Responsiveness** | 9.3 (9 reviews) | 8.0 (9 reviews) | | **Expertise of Team** | 9.1 (9 reviews) | 8.7 (9 reviews) | | **Execution Ability** | 9.4 (9 reviews) | 8.0 (9 reviews) | | **Communication Skills** | 9.3 (9 reviews) | 8.0 (9 reviews) | | **Professionalism** | 9.3 (10 reviews) | 8.5 (9 reviews) | | **Has the product been a good partner in doing business?** | 9.0 (13 reviews) | 8.0 (9 reviews) | --- ## Pricing ### Fidelity 401(k) Plan Services #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Mercer #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Business Services | Product | Score | Reviews | |---|---|---| | **Fidelity 401(k) Plan Services** | N/A | N/A | | **Mercer** | N/A | N/A | #### Planning | Feature | Fidelity 401(k) Plan Services | Mercer | |---|---|---| | **Needs Assessment** | Not enough data | Not enough data | | **Resource Allocation** | Not enough data | Not enough data | | **Stayed within Budget** | Not enough data | Not enough data | | **Statement of Work** | Not enough data | Not enough data | | **Best Practices** | Not enough data | Not enough data | #### Delivery | Feature | Fidelity 401(k) Plan Services | Mercer | |---|---|---| | **Technical Expertise** | Not enough data | Not enough data | | **Met Deadlines** | Not enough data | Not enough data | | **Meeting Management** | Not enough data | Not enough data | | **Project Updates** | Not enough data | Not enough data | | **Scope Management** | Not enough data | Not enough data | | **Roll-out** | Not enough data | Not enough data | ### Ecosystem Service Providers | Product | Score | Reviews | |---|---|---| | **Fidelity 401(k) Plan Services** | N/A | N/A | | **Mercer** | N/A | N/A | #### Planning | Feature | Fidelity 401(k) Plan Services | Mercer | |---|---|---| | **Needs Assessment** | Not enough data | Not enough data | | **Resource Allocation** | Not enough data | Not enough data | | **Stayed within Budget** | Not enough data | Not enough data | | **Statement of Work** | Not enough data | Not enough data | | **Best Practices** | Not enough data | Not enough data | #### Delivery | Feature | Fidelity 401(k) Plan Services | Mercer | |---|---|---| | **Technical Expertise** | Not enough data | Not enough data | | **Met Deadlines** | Not enough data | Not enough data | | **Meeting Management** | Not enough data | Not enough data | | **Project Updates** | Not enough data | Not enough data | | **Scope Management** | Not enough data | Not enough data | | **Roll-out** | Not enough data | Not enough data | #### Support | Feature | Fidelity 401(k) Plan Services | Mercer | |---|---|---| | **Go Live Support** | Not enough data | Not enough data | | **Documentation** | Not enough data | Not enough data | | **Training ** | Not enough data | Not enough data | | **Metrics** | Not enough data | Not enough data | | **Admin Services** | Not enough data | Not enough data | ### B2B Services | Product | Score | Reviews | |---|---|---| | **Fidelity 401(k) Plan Services** | N/A | N/A | | **Mercer** | N/A | N/A | #### Team Quality | Feature | Fidelity 401(k) Plan Services | Mercer | |---|---|---| | **Change Management Skills** | Not enough data | Not enough data | | **Executive Presence** | Not enough data | Not enough data | | **Vertical Expertise** | Not enough data | Not enough data | | **Technology Partnerships** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Benefits Consulting Providers](https://www.g2.com/categories/benefits-consulting) **Unique to Mercer (3):** [Workday Consulting Services](https://www.g2.com/categories/workday-consulting-services), [Training & Development Companies](https://www.g2.com/categories/training-development), [HR Consulting Providers](https://www.g2.com/categories/hr-consulting) --- ## Reviewer Demographics ### By Company Size | Segment | Fidelity 401(k) Plan Services | Mercer | |---|---|---| | **Small-Business** | 23.1% | 22.2% | | **Mid-Market** | 30.8% | 33.3% | | **Enterprise** | 46.2% | 44.4% | ### By Industry #### Fidelity 401(k) Plan Services - **Financial Services:** 23.1% - **Information Technology and Services:** 15.4% - **Computer Software:** 15.4% - **Real Estate:** 7.7% - **Hospital & Health Care:** 7.7% - **Computer & Network Security:** 7.7% - **Biotechnology:** 7.7% - **Banking:** 7.7% - **Automotive:** 7.7% #### Mercer - **Human Resources:** 22.2% - **Retail:** 11.1% - **Pharmaceuticals:** 11.1% - **Management Consulting:** 11.1% - **Information Technology and Services:** 11.1% - **Financial Services:** 11.1% - **Banking:** 11.1% - **Apparel & Fashion:** 11.1% --- ## Alternatives ### Alternatives to Fidelity 401(k) Plan Services - [Insperity](https://www.g2.com/products/insperity/reviews) — 4.0/5 stars (97 reviews) - [Inspira Financial](https://www.g2.com/products/inspira-financial-inspira-financial/reviews) — 2.8/5 stars (10 reviews) - [Lumity Benefits Solution](https://www.g2.com/products/lumity-benefits-solution/reviews) — 4.8/5 stars (64 reviews) - [Nava Benefits](https://www.g2.com/products/nava-benefits/reviews) — 4.8/5 stars (67 reviews) - [Lumity Benefits Platform](https://www.g2.com/products/lumity-benefits-platform/reviews) — 4.7/5 stars (59 reviews) - [G&A Partners Services](https://www.g2.com/products/g-a-partners-services/reviews) — 4.8/5 stars (57 reviews) - [Sequoia Advisory](https://www.g2.com/products/sequoia-advisory/reviews) — 3.1/5 stars (24 reviews) - [Sun Life Financial](https://www.g2.com/products/sun-life-financial/reviews) — 3.3/5 stars (5 reviews) - [BenefitHub](https://www.g2.com/products/benefithub/reviews) — 4.1/5 stars (9 reviews) - [FrankCrum](https://www.g2.com/products/frankcrum/reviews) — 4.6/5 stars (14 reviews) ### Alternatives to Mercer - [SuccessCOACHING](https://www.g2.com/products/successcoaching/reviews) — 4.6/5 stars (942 reviews) - [Hone](https://www.g2.com/products/honehq/reviews) — 4.6/5 stars (295 reviews) - [Korn Ferry](https://www.g2.com/products/korn-ferry/reviews) — 4.2/5 stars (29 reviews) - [PricewaterhouseCoopers (PwC)](https://www.g2.com/products/pricewaterhousecoopers-pwc/reviews) — 4.2/5 stars (38 reviews) - [INTOO](https://www.g2.com/products/intoo/reviews) — 4.8/5 stars (116 reviews) - [Lumity Benefits Solution](https://www.g2.com/products/lumity-benefits-solution/reviews) — 4.8/5 stars (64 reviews) - [Accenture](https://www.g2.com/products/accenture/reviews) — 4.2/5 stars (107 reviews) - [Aon Consulting](https://www.g2.com/products/aon-consulting/reviews) — 4.2/5 stars (3 reviews) - [Insperity](https://www.g2.com/products/insperity/reviews) — 4.0/5 stars (97 reviews) - [Deloitte Consulting](https://www.g2.com/products/deloitte-consulting/reviews) — 4.2/5 stars (66 reviews) --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/fidelity-401-k-plan-services-vs-mercer)