Feedoptimise Reviews & Product Details

Feedoptimise's platform is incredibly easy to use and offers high levels of customisation prior to your product feed being sent through to Google Merchant Center. The platform is incredibly fast and it's obvious that a lot of thought/time has been put into how it runs.

It's easy to integrate with your website by using Feedoptimise's own WordPress plugin, or if you prefer to use your own custom feeds they're happy to accomodate.

Support from the Feedoptimise team is incredible, with responses more than often received back within 30 minutes or less. Review collected by and hosted on G2.com.

The only thing that might be useful would be to perhaps have some logs displayed on the customer's website itself, when using the Feedoptimise plugin (it's currently more just like a connector plugin that enables the syncing of products been the website & Feedoptimise).

Just something that displays whether your products were successfuly imported into Feedoptimise each time it runs (maybe a 30-day log, to avoid excessive logs, but still keep it informative to the user), rather than needing to access the Feedoptimise platform itself. Review collected by and hosted on G2.com.

I like Feedoptimise's UI setup. It may be confusing at first, but once you understand it, it makes logical sense. It's clear how you can edit each field, add modifiers, and see the input and output clearly with modifiers in the middle to achieve your desired result. Also, being able to test with real live data by cycling through random products to see different outcomes is great. The UI is intuitive, making it clear how data is processed from input to output. I also appreciate how you can plug in multiple different AI engines like OpenAI, Claude, Gemini, and DeepSeek. The internal tools and rule-based systems offer flexibility. I love how the system works and the support team is incredible, responsive, adaptable, and helps set up the main template for the feeds. They make the initial setup really easy, allowing us to work with a standard template and focus on other tasks. Review collected by and hosted on G2.com.

Could do with a UK CSS function but other than that it ticks every box Review collected by and hosted on G2.com.

I love the customer support. It's great. They really are fast in helping with any kind of problems, and it's customer support I've almost never seen at any other company. Also, how the system is set up works perfectly. It's very valuable because we can trust that our shopping campaigns and our merchant center work fine. The support made the initial setup very easy, which is crucial for us. Review collected by and hosted on G2.com.

I sometimes find the notifications in Feedoptimise could be more informative. If anything has changed in our feed, the email notifications could have a bit more content. I feel like having somewhat more data in those notifications would be helpful. Review collected by and hosted on G2.com.

It’s flexible, reliable, and saves a lot of time when dealing with feed updates.

Their support team has been great to work with - extremely responsive and helpful whenever we need assistance or quick changes. Review collected by and hosted on G2.com.

Honestly, not much to dislike so far. The platform has been reliable, easy to work with, and the support team has been amazing whenever we’ve needed help. Overall, we’ve had a really positive experience with it. Review collected by and hosted on G2.com.

Honestly I don't think there is a better product feed management platform than this! It's really well designed and easy to find your way around, and you can pretty much do everything in one place, from quick attribute tweaks to proper optimization like AI-generated titles and pulling attributes out of images.

The AI side is what sold me. You can hook it up to different models (Claude, ChatGPT, Gemini, Grok) and use it to rewrite titles, descriptions, categories, whatever you need at scale. The A/B testing that enables you to experiment to find the best version is great, and the AI agent is there to assist if you have any questions, need some help or checks.

And of course it can connect to a limitless number of channels, from Google Shopping, Microsoft Bing, to AI assistants like ChatGPT or Microsoft Copilot, to Meta, TikTok, you name it, and with custom templates you really can distribute your feeds everywhere.

The pricing is great too. It's pay-per-use based on parent-level products, which makes it really affordable if you have lots of variants. And the performance is amazing, almost as if it were installed locally on my laptop. Everything is fast and responsive, and the same goes for feed updates and processing. Review collected by and hosted on G2.com.

Nothing major comes to mind. It does what I need it to and does it well. If I had to pick something, there's so much in the platform that it took me a little while to discover everything it could do, but the AI agent and support team made that easy to get through. Review collected by and hosted on G2.com.

I find Feedoptimise to be a great tool for our business with its ability to customize things the way we need. It allows seamless integration via all the various channels where we have feeds live, and it's always pretty smooth and efficient. The team at Feedoptimise is great to work with, and we've enjoyed a long partnership with them because they're probably one of the most technically advanced feed platforms we've used. Setting it up was very easy, and the support was great. Review collected by and hosted on G2.com.

N/A Review collected by and hosted on G2.com.

Honest is a combination of the usability of the tool itself and the incredible customer support. Review collected by and hosted on G2.com.

Nothing at all. Maybe if I were to be really picky, the interface is a bit grey, but that's a minor, non-relevant issue. Review collected by and hosted on G2.com.

The platform works reliably for us and the customer support is first class - always helpful and very responsive to our questions. Review collected by and hosted on G2.com.

I can't think of any downsides to working with Feedoptimise Review collected by and hosted on G2.com.

The support team responds faster and is more helpful than any other support team I’ve ever dealt with, which making using the platform and service very reassuring. I shouldn't neglect to mention that the platform itself is extremely flexible and accommodating to businesses of all shapes and sizes. Review collected by and hosted on G2.com.

I cannot think of anything I dislike about the Feedoptimise system. It does exactly what it says on the tin. Review collected by and hosted on G2.com.

How helpful the company is, even after working hours. When we had an important replatforming project, FeedOptimise was providing us with support, even later in the evening. The implementation of their feeds is also very straightforward. Whenever new requirements for the feed appeared, FeedOptimise always responded quickly and changed the mapping for us. They have also provided us with their expertise, when we had google crawling issues. I would highly recommend them ! Review collected by and hosted on G2.com.

There are a lot of notifications coming from FeedOptimise, every time where there is any processing going on but I believe that this something that we can change ourselves.

You have to pay attention to limits that you had setup, otherwise the feed won't be updated if it goes below that.

No serious issues with the platform, overall we are very happy. Review collected by and hosted on G2.com.