# feedback.tools Reviews
**Vendor:** feedback.tools  
**Category:** [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics)
## About feedback.tools
feedback.tools is an AI-powered platform that captures, organizes, and prioritizes user feedback, giving teams a clear roadmap to build products people love. The platform brings together feedback from all your channels into a single source of truth, helping you spot trends, close feedback loops, and make impactful product decisions.






- [View feedback.tools pricing details and edition comparison](https://www.g2.com/products/feedback-tools/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+08%3A34%3A44+-0500&secure%5Bsession_id%5D=67f3637d-50cb-4ed9-be30-6ffc0d4b15b1&secure%5Btoken%5D=249b31aa2856277f4cb7e565c670e10ebb8e8f71b311e59166f854599a63fd9a&format=llm_user)

## feedback.tools Features
**Feedback Management**
- Tagging
- Segmentation
- Custom Reports and Dashboards

**Feedback Analysis**
- Thematic Analysis
- Sentiment Analysis
- NPS/CSAT Scoring

**Feedback Sources**
- Online Reviews
- Surveys
- Social Media
- Customer Service Channels

**Generative AI**
- AI Text Generation
- AI Text Summarization

## Top feedback.tools Alternatives
  - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,177 reviews)
  - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) - 4.4/5.0 (3,995 reviews)
  - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (3,928 reviews)

