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FCI CCM Pricing Overview

FCI CCM has not provided pricing information for this product or service. This is common practice for software sellers and service providers. Contact FCI CCM to obtain current pricing.

FCI CCM Alternatives Pricing

The following is a quick overview of editions offered by other Customer Communications Management Software

Front
Starter
$25.001 user/month
Essential capabilities to get started with customer-first service
  • Shared inbox and ticketing
  • AI Topics and up to 10 automation rules
  • Basic analytics
  • No-code public knowledge base
Podium
Core
Contact UsPer Month
With essential AI features, respond to and convert more leads faster.
  • Consolidated Lead Conversion Platform
  • Review Management with AI Reponses
  • Basic Automations
  • Basic Reporting
  • Basic Customization Options
Freshdesk
Freshdesk Email and Ticketing (Growth)
$19.001 User per month billed annually Per Month
Omnichannel engagement, AI agents, and robust ticketing across web, SMS, messaging and email
  • Automations
  • Help Desk and Ticketing: Ticketing, Shared inbox, Threads and tasks, Customer portal
  • Analytics: OOB analytics and standard reports
  • Self-service: Knowledge base
  • Security, routing, SLA: Role-based access control, SSO, Ticket dispatch

Various alternatives pricing & plans

Pricing information for the above various FCI CCM alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.
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FCI CCM
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