Name: Faye Business Systems Group
Rating: 4.7 (34 reviews)

Faye Business Systems Group Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the excellent partnership and collaboration with Faye, enhancing their overall experience and satisfaction. (2 mentions)

Users value the collaboration with Faye, appreciating seamless teamwork and effective support throughout their partnership. (1 mentions)

Users commend the effective communication from engineers, contributing to a positive experience overall. (1 mentions)

Users highly value the support and collaboration provided by Faye, enhancing their partnership experience tremendously. (1 mentions)

Users commend the friendly and professional engineers of Faye Business Systems Group for their excellent communication skills. (1 mentions)

Users report poor customer support from Faye, citing slow responses and inadequate industry knowledge from the team. (1 mentions)

Top Pros or Advantages of Faye Business Systems Group

1. Experience

Users value the excellent partnership and collaboration with Faye, enhancing their overall experience and satisfaction.

See 2 mentions

See Related User Reviews

ML

Mark L.

Enterprise (> 1000 emp.)

5.0/5

"Excellent Partner Support with Consistent Follow-Through"

What do you like about Faye Business Systems Group?

Dean Willis, our assigned partner, was excellent to work with. Regular check in meetings. All assignments tracked and deadlines met. Consistency wa

ML

Mike L.

Mid-Market (51-1000 emp.)

5.0/5

"Faye is an amazing partner!"

What do you like about Faye Business Systems Group?

We are absolutely loving our Faye partnership so far. We love the support and cooperation/collaboration with Asher. I feel like we're doing a great jo

2. Collaboration

Users value the collaboration with Faye, appreciating seamless teamwork and effective support throughout their partnership.

See 1 mentions

See Related User Reviews

ML

Mike L.

Mid-Market (51-1000 emp.)

5.0/5

"Faye is an amazing partner!"

What do you like about Faye Business Systems Group?

We are absolutely loving our Faye partnership so far. We love the support and cooperation/collaboration with Asher. I feel like we're doing a great jo

3. Communication

Users commend the effective communication from engineers, contributing to a positive experience overall.

See 1 mentions

See Related User Reviews

P

Verified User

Small-Business (50 or fewer emp.)

0.0/5

"HubSpot "JumpStart" Was a Costly Mistake"

What do you like about Faye Business Systems Group?

The engineers were pleasant, professional, and communicated well. My ratings reflect my experience with management.

4. Customer Support

Users highly value the support and collaboration provided by Faye, enhancing their partnership experience tremendously.

See 1 mentions

See Related User Reviews

ML

Mike L.

Mid-Market (51-1000 emp.)

5.0/5

"Faye is an amazing partner!"

What do you like about Faye Business Systems Group?

We are absolutely loving our Faye partnership so far. We love the support and cooperation/collaboration with Asher. I feel like we're doing a great jo

5. Friendly

Users commend the friendly and professional engineers of Faye Business Systems Group for their excellent communication skills.

See 1 mentions

See Related User Reviews

P

Verified User

Small-Business (50 or fewer emp.)

0.0/5

"HubSpot "JumpStart" Was a Costly Mistake"

What do you like about Faye Business Systems Group?

The engineers were pleasant, professional, and communicated well. My ratings reflect my experience with management.

Top Cons or Disadvantages of Faye Business Systems Group

1. Poor Customer Support

Users report poor customer support from Faye, citing slow responses and inadequate industry knowledge from the team.

See 1 mentions

See Related User Reviews

P

Verified User

Small-Business (50 or fewer emp.)

0.0/5

"HubSpot "JumpStart" Was a Costly Mistake"

What do you dislike about Faye Business Systems Group?

The engineers did not have experience in my industry or familiarity integrating with the typical third-party platforms used in my industry. They did n

Top-Rated Alternatives

View All Alternatives

G2 reviews are authentic and verified.

Here's how.

LD

Larry D.

Mid-Market (51-1000 emp.)

1/23/2018

"Subject Matter Experts: FBSG"

5/5

Describe the project or task Faye Business Systems Group helped with:

Sugar install, integration and customization Over past few years Review collected by and hosted on G2.com.

What do you like best about Faye Business Systems Group?

Service was professional and timely and the FBSG team knew their stuff Review collected by and hosted on G2.com.

MA

Maksim A.

President

Internet

Small-Business (50 or fewer emp.)

1/23/2018

"Very reliable company "

5/5

Describe the project or task Faye Business Systems Group helped with:

We have multiple clients that use FBSG for their CRM and SAge needs. Review collected by and hosted on G2.com.

What do you like best about Faye Business Systems Group?

Company communicates well and delivers what promised Review collected by and hosted on G2.com.

PF

Verified User in Furniture

Small-Business (50 or fewer emp.)

1/22/2018

"Highly Recommend Faye Business Systems Group"

5/5

Describe the project or task Faye Business Systems Group helped with:

Incredibly knowledgeable and responsive team that helped us better utilize our Sage 100 software with their custom solutions. Review collected by and hosted on G2.com.

What do you like best about Faye Business Systems Group?

Innovative solutions to our SAGE issues. Review collected by and hosted on G2.com.

ME

Verified User in Environmental Services

Small-Business (50 or fewer emp.)

12/12/2017

"Very helpful"

4/5

Describe the project or task Faye Business Systems Group helped with:

implement, integrate, customize SugarCRM Review collected by and hosted on G2.com.

What do you like best about Faye Business Systems Group?

Account management and QB integration. They were very helpful and knowledgable. They walked us through many things we were really green and niave about Review collected by and hosted on G2.com.