FASTEP Reviews & Product Details

What I like the most is its focus on work optimization and after-sales service. The platform offers a variety of tools, such as interactive instructions with AR and photo modes, as well as AR FASTcall video calls for receiving remote help. These features are extremely useful for solving problems in real-time and streamlining the work process. Review collected by and hosted on G2.com.

In general, I am really satisfied with your work optimization platform and after-sales service. However, at times I have experienced some minor technical difficulties when using the AR FASTcall video call function. Although this has not been a frequent issue, there have been moments when the connection or video quality has not been as stable as I would like. Review collected by and hosted on G2.com.

It is AR-based technology that is basic in nature when newcomers like me use FASTEP for the first time. it has remarkable command over recognizing equipment in real-time practically. FASTEP has a team who very finely provide training to newcomers as well as our professionals. The supportive team is so experienced that they have answers for our solutions at their fingertips. Review collected by and hosted on G2.com.

I never found any negative feedback until I was a learner here. They are providing services daily basis as well as keeping themselves modified with the current scenario of inquiries they get. Review collected by and hosted on G2.com.

FASTEP is an incredibly impressive software application that has truly revolutionized equipment service and maintenance. When it comes to highlighting what I like best about FASTEP, there are several standout features that have left a lasting impression on me.

First and foremost, the integration of augmented reality (AR) technology into FASTEP is simply remarkable. The ability of the application to recognize equipment and overlay relevant instructions in real-time is both futuristic and immensely practical. It ensures that service engineers have access to crucial information right at their fingertips, directly on the equipment itself. The AR interface remains in place even if you momentarily look away, which is a game-changer in terms of convenience and efficiency.

Another aspect that I find incredibly valuable is FASTEP's versatility. It caters to a wide range of users, from seasoned professionals to newcomers in the field. By providing educational support and reducing mistakes, FASTEP acts as an exceptional tool for the continuous development of service engineers. The application's ability to help educate newbies and enhance the skills of experienced professionals is truly commendable. Review collected by and hosted on G2.com.

One aspect that I find less favorable about FASTEP is the frequency of heavy software updates. While updates are generally necessary to improve functionality and address any issues, the frequency of substantial updates can be burdensome for some users. These updates often require significant time and resources to implement, which can disrupt workflow and productivity. A more streamlined update process with smaller, more frequent updates could potentially alleviate this concern and provide a smoother user experience. Review collected by and hosted on G2.com.

If you understand what you are looking for, the quality of their service raises drastically. By providing support in both an AR and a photo mode, the team at FASTEP make utilizing their services pretty painless. Review collected by and hosted on G2.com.

While initially, it is relatively unclear about the company's goals, those who are in the industry and are looking for advanced workflow optimization and support from a SaaS approach can find use in FASTEP. Review collected by and hosted on G2.com.

Their platform for job optimisation and first-rate after-sales support have earned my complete satisfaction. However reliable and constant the overall experience has been, there have occasionally been technical issues with the AR FASTcall video call feature. Review collected by and hosted on G2.com.

FASTEPs AR mode falls short of providing comprehensive counsel for future actions since it lacks meaningful substance. Because of the apps limited versatility, training others with less experience can be difficult. Review collected by and hosted on G2.com.

FASTEP has incredible features that simply servicing and maintenance of equipment. It has AR, supports real-time collaboration,interaction and sharing of information in real time. FASTEP is flexible and can be used to train less experienced personnel in an engaging manner. Review collected by and hosted on G2.com.

FASTEP requires regular updating which is time intensive and encroaches of productivity time. Review collected by and hosted on G2.com.

The software programme FASTEP is really outstanding and has completely changed how equipment is serviced and maintained. Review collected by and hosted on G2.com.

The regular software update notifications we receive from FASTEP are something I dont like and cause of difficulty because of distortion. Review collected by and hosted on G2.com.

Access to crucial information right at their fingertips and integration of augemented reality. Review collected by and hosted on G2.com.

Frequency of updates and size of the updates may be reduced. Review collected by and hosted on G2.com.

I loved the intuative steps to brining a catalog of instructions right to your phone. The fact that a lot of appliances need to have manuals and steps, FASTEP helps mitigate any confusion by providing those instructions. Review collected by and hosted on G2.com.

I would like to see more appliances in the application but that comes over time. Review collected by and hosted on G2.com.

Integration of the augumented reality & ability to recognise equipment Review collected by and hosted on G2.com.

Too many updates or frequent modifications in the application Review collected by and hosted on G2.com.