AC

Verified User in Construction

Mid-Market (51-1000 emp.)

2/20/2025

"High quality and easy-to use anonymous reporting system"

5/5

What do you like best about FaceUp?

Getting up and running was really easy - the FaceUp team was good to work with and the UI is intuitive. We got an anonymous reporting option up and running for our team quickly and effectively. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

Nothing, so far. It's all been good to use. Review collected by and hosted on G2.com.

What problems is FaceUp solving and how is that benefiting you?

Our problem is having a company with employees spread across many locations doing construction work, who may not know how to share (or feel safe sharing) concerns. FaceUp gives us a way for all employees to report directly to management in a simple easy-to-use format. With links and QR codes widely distributed, the barrier to entry is low. Review collected by and hosted on G2.com.

Response from Miroslava Stankova of FaceUp

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Hello, thank you for the great feedback! We're glad to hear that FaceUp was easy to set up and that the UI has been intuitive. If you have any other thoughts or suggestions, feel free to let us know!

UH

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

2/19/2025

"Excellent Attention"

4.5/5

What do you like best about FaceUp?

Personalization of the platform and the different channels that can be used. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

I think that the search between pages could still be improved, so that you don't have to go back when you searched for a case number, or go back to the case and lose the page you were on. Also, calls can be recorded but the voice is distorted. Review collected by and hosted on G2.com.

Response from Miroslava Stankova of FaceUp

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Hello,

Thank you for your review. We appreciate you highlighting the personalization of our platform and the various channels we offer.

I've noted your concerns about the search functionality and the voice quality during call recordings. Your feedback is important, and we will take these points into account as we work on improvements.

Thank you for helping us. 💙

UC

Verified User in Consulting

Small-Business (50 or fewer emp.)

3/24/2025

"FaceUp is a great help in building our company culture"

5/5

What do you like best about FaceUp?

At the beginning, we appreciated the ease of implementation. It continue with the ease of use, good features and integration with other tools. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

So far I did not encounter anything, which is great. Review collected by and hosted on G2.com.

Response from Miroslava Stankova of FaceUp

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Hello, we’re so glad FaceUp is helping enhance your company culture and that the implementation was smooth! Thank you for sharing your positive experience! 💙

MA

Mohannad A.

HR manager

Mid-Market (51-1000 emp.)

2/23/2025

"Excellent and cost effective"

5/5

What do you like best about FaceUp?

Ease of implementation & administration. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

it would be much better to have the white label included in the basic backage Review collected by and hosted on G2.com.

Response from Miroslava Stankova of FaceUp

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Hello Mohannad,

Thank you for your review. 💙 We are glad FaceUp meets your needs with its ease of implementation and administration. I truly appreciate your honest feedback on including white labeling in our basic package, and I've noted your suggestion.

DF

Dana F.

hr

Mid-Market (51-1000 emp.)

2/19/2025

"WE use FACEUp for our Business"

5/5

What do you like best about FaceUp?

It's confidential for our employees to voice their concerns Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

There is nothing that I dislike at this time Review collected by and hosted on G2.com.

Response from Miroslava Stankova of FaceUp

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Hello Dana,

Thank you for your positive feedback. We appreciate your trust. 💙

UH

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

3/26/2025

"Excellent product for any decentralized business"

5/5

What do you like best about FaceUp?

The support team is attentive and supportive, safeguarding confidentiality and data protection. They encourage transparency within the organization and help create a more positive workplace atmosphere. Faceup is very intuitive and easy to use. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

I have not found any, didnt encounted any issues myself. Review collected by and hosted on G2.com.

Response from Miroslava Stankova of FaceUp

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Hello, Thank you for your feedback! We're so glad FaceUp is helping create a positive, transparent environment. Your trust in our support means a lot! 💙

DD

Dominika D.

Operations Manager

Small-Business (50 or fewer emp.)

2/26/2025

"Easy of use, good customer support!"

5/5

What do you like best about FaceUp?

Tool is easy to use and very initiative. Customer support was very helpful anything we needed. Implmenetation was as well smooth. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

Nothing so far, everything is working perfectly! Review collected by and hosted on G2.com.

Response from Miroslava Stankova of FaceUp

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Hello, Thank you for your wonderful feedback! 😊 We're so glad to hear that FaceUp has been easy to use and that our customer support team was able to assist you smoothly. Knowing that we’re helping your employees feel safe to speak up means the world to us! 💙 If you ever need anything, we’re always here for you! 🚀

AH

Verified User in Human Resources

Enterprise (> 1000 emp.)

2/19/2025

"So far so good."

4.5/5

What do you like best about FaceUp?

It's easy for the user and for the admin, allowing for smooth interactions in a sensitive context. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

The white label feature shouldn't need an upgraded subscription. Also, this page crashed 4 times when trying to leave a review. If it wasn't for the incentive, I wouldn't have left it. Review collected by and hosted on G2.com.

Response from Miroslava Stankova of FaceUp

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Thanks for your feedback! We're really happy to hear that you find FaceUp easy to use for both users and admins. It’s something we put a lot of focus on.

Regarding the white label feature, we appreciate your thoughts and always take feedback into account when refining our plans and features.

As for the review experience, that sounds frustrating! Unfortunately, we don’t have control over the platform itself, but we truly appreciate you taking the time to leave your thoughts despite the technical hiccups.

If you ever have any other feedback or questions, feel free to reach out. We’d love to hear from you!

JG

Jan G.

Obchodní zástupce

Mid-Market (51-1000 emp.)

3/14/2025

"The simplest and most clear software."

5/5

What do you like best about FaceUp?

The best thing about FaceUp is it's ease of use, easy navigation and simple integration. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

I'm not aware of any negatives about Faceup. Review collected by and hosted on G2.com.

Response from Miroslava Stankova of FaceUp

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Hello, We’re happy to hear that FaceUp is making communication easier and fostering a positive environment for you. Thank you for your feedback! 💙

LM

Lukáš M.

Sales manager

Small-Business (50 or fewer emp.)

3/13/2025

"Very well."

5/5

What do you like best about FaceUp?

Simple integration, good UI and UX, user friendly Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

I have not found any negatives on faceup yet Review collected by and hosted on G2.com.

Response from Miroslava Stankova of FaceUp

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Hello, Thank you for the feedback! We're happy to hear FaceUp’s simplicity and user-friendly design are working well for you! 💙

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FaceUp Reviews (174)

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