# FaceUp Reviews **Vendor:** FaceUp Technology **Category:** [Whistleblowing Software](https://www.g2.com/categories/whistleblowing) **Average Rating:** 4.8/5.0 **Total Reviews:** 168 ## About FaceUp FaceUp is a reporting & case management platform built for compliance and risk leaders who need clarity, control, and defensible processes. Trusted by 3,500+ organizations in 70+ countries, FaceUp centralizes anonymous reporting, investigations, and risk analytics into one secure system, giving compliance teams full visibility from intake to resolution. Every report is supported by a complete audit trail, and access control permissions to meet regulatory requirements and protect the organization. Whether managing multi-country operations or complex internal investigations, FaceUp enables consistent global standards with local execution. ISO 27001 certified and fully GDPR compliant, FaceUp delivers enterprise-grade security with end-to-end encryption and two-factor authentication. Beyond intake, FaceUp transforms reports into insight. Real-time dashboards surface trends, recurring risks, and systemic issues by allowing leadership to act early, reduce exposure, and protect reputation. If you are responsible for compliance oversight, regulatory readiness, and internal risk mitigation, FaceUp provides the structure and visibility to do it confidently. ## FaceUp Pros & Cons **What users like:** - Users find FaceUp to be **very easy to navigate** , enhancing their experience with its web-based convenience. (50 reviews) - Users value the **anonymity** feature of FaceUp, fostering a safe environment for feedback and confidentiality. (30 reviews) - Users value the **attentive and helpful customer support** of FaceUp, enhancing their experience and promoting positive outcomes. (28 reviews) - Users highlight the **easy implementation** of FaceUp, noting its quick setup and intuitive navigation for effective use. (20 reviews) - Users find FaceUp to be **intuitive and easy to use** , enhancing their ability to communicate important matters effectively. (20 reviews) - Helpful (19 reviews) - Users love the **user-friendly interface** of FaceUp, making it easy to share ideas while ensuring confidentiality. (19 reviews) - Simple (18 reviews) - Users commend the **easy setup** of FaceUp, appreciating the seamless guidance and intuitive interface during installation. (17 reviews) - Users commend the **easy and quick implementation** of FaceUp, facilitating compliance with legislation effortlessly. (16 reviews) **What users dislike:** - Users often face **bug issues** with page crashes and distorted audio, hindering their overall experience with FaceUp. (2 reviews) - Users find **integration issues** with FaceUp, wishing for better connections to HR platforms and improved dashboard visuals. (2 reviews) - Users note a **steep learning curve** initially, requiring better training for those less tech-savvy. (2 reviews) - Users express a desire for **limited features** , seeking better integrations and enhancements to the reporting system. (2 reviews) - Users report frequent **system bugs** , including billing portal issues and crashes, negatively impacting their experience with FaceUp. (2 reviews) - Technical Issues (2 reviews) - Users struggle with **data management issues** , finding it hard to save codes and check answers promptly. (1 reviews) - Difficult Setup (1 reviews) - Users feel the product is **expensive** , with concerns about pricing and subscription limitations despite its quality. (1 reviews) - Inefficient Search (1 reviews) ## FaceUp Reviews ### 1. Fantastic Tool for Business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2024 **What do you like best about FaceUp?** I am so pleased with FaceUp. It allows employees to communicate concerns and kudos either annonymously or by name. It improves communication and removes barriers. Implementation was easy and the customer support was spot on. **What do you dislike about FaceUp?** I haven't found anything I disklike about FaceUp. The software is solid and easy to use. **What problems is FaceUp solving and how is that benefiting you?** FaceUp allows employees to report annonymously which removes any concerns about whistleblowing. **Official Response from Pavlina Markova:** > We're thrilled to hear that you are pleased with FaceUp and that it has improved communication for your business. Thank you for your positive feedback! ### 2. Nice tool for whistleblowing **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2024 **What do you like best about FaceUp?** Easy to use. Practical ready-made texts. Possibility to have multiple language versions. Quick customer support. **What do you dislike about FaceUp?** Somewhat confusing order of legal documents. **What problems is FaceUp solving and how is that benefiting you?** Legal requirement to have an internal whistleblowing system in place. **Official Response from Pavlina Markova:** > We're glad to hear that you find FaceUp easy to use and appreciate our quick customer support. We'll take your feedback about the order of legal documents into consideration for future improvements. ### 3. User friendly application **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2024 **What do you like best about FaceUp?** A lot of options which are needed and helpful, ease of use, possibility to create own form, own categories, customization of members. The implementation was very easy. Creating of new report is also very intelligible. **What do you dislike about FaceUp?** Answering of my questions via e-mail took longer time or I have no answer.I would also prefer to have more possibilities to assimilate organisation structure. **What problems is FaceUp solving and how is that benefiting you?** New law regarding whistleblowing, safety, direct line, anonymous option **Official Response from Pavlina Markova:** > We're pleased to hear that FaceUp is helping you comply with the new law regarding whistleblowing and safety. We strive to provide solutions that benefit our customers and are glad to hear about your positive experience. ### 4. A clear tool for whistleblowing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2024 **What do you like best about FaceUp?** Clear graphical interface, charts, and analytics **What do you dislike about FaceUp?** Considering the small size of our organization, we do not actually use it... **What problems is FaceUp solving and how is that benefiting you?** Within the organization, we use it as an internal reporting system to protect whistleblowers. **Official Response from Pavlina Markova:** > It's great to hear that FaceUp is serving as an internal reporting system for whistleblower protection within your organization. ### 5. All was easy to setup and use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2024 **What do you like best about FaceUp?** Fast response from the team, things were implemented very fast **What do you dislike about FaceUp?** Nothing we are satisfied with tge product nenech to byt. **What problems is FaceUp solving and how is that benefiting you?** It is cureently waiting for someone to use this portal. **Official Response from Pavlina Markova:** > We're glad to hear that you found FaceUp easy to set up and use! Our team is committed to providing fast and efficient support. Thank you for your feedback! ### 6. The application works fine, it is user-friendly. **Rating:** 4.0/5.0 stars **Reviewed by:** Lucie M. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2024 **What do you like best about FaceUp?** We don't have to monitor - the notification will come to the email by itself **What do you dislike about FaceUp?** Everything is in order. We found no deficiency. **What problems is FaceUp solving and how is that benefiting you?** It helps us meet the requirements of the whistleblowing law **Official Response from Pavlina Markova:** > We're glad to hear that you find FaceUp user-friendly and that it helps you stay compliant with whistleblowing laws. Thank you for your positive feedback! ### 7. FaceUp is a great application also in that it allows for anonymously resolving potential disagreements between employees... **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2024 **What do you like best about FaceUp?** Anonymity and direct resolution with a minimum of involved persons. **What do you dislike about FaceUp?** Possibility of misuse against negative complaint submissions - it may act as "snitching" **What problems is FaceUp solving and how is that benefiting you?** No event to address at the moment. **Official Response from Pavlina Markova:** > Thank you for your positive feedback on the anonymity and direct resolution features of FaceUp. We understand your concern about the potential misuse of the complaint submission feature and appreciate your feedback. We take such feedback seriously to ensure the platform is used appropriately. If you encounter any issues or have suggestions for improvement in the future, please feel free to reach out to us directly. We are here to assist you and ensure your experience with FaceUp remains positive. Thank you for using our anonymous reporting solution! ### 8. Reliable platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2024 **What do you like best about FaceUp?** The tool is easy, user friendly, reliable **What do you dislike about FaceUp?** There is nothing that comes to mind to complain about. **What problems is FaceUp solving and how is that benefiting you?** to comply with EU whistleblowing regulation **Official Response from Miroslava Stankova:** > Thank you for your kind words! We're glad you find FaceUp reliable and easy to use. It’s great to hear it’s helping with EU whistleblowing compliance. If you ever need anything, we're here to help! ### 9. NNTB Evaluation **Rating:** 5.0/5.0 stars **Reviewed by:** Jana S. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2024 **What do you like best about FaceUp?** clear, fast, reliable, easy to operate **What do you dislike about FaceUp?** we have not found any disadvantages so far, **What problems is FaceUp solving and how is that benefiting you?** Complaints from employees and customers - quick, open communication. **Official Response from Pavlina Markova:** > Thank you for your positive feedback! We're glad to hear that you find FaceUp to be clear, fast, reliable, and easy to use. ### 10. Fast solving and clear user menu. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2024 **What do you like best about FaceUp?** Direct communication with the whisteblower. **What do you dislike about FaceUp?** I am missing the report to excel file. Short deadlines. **What problems is FaceUp solving and how is that benefiting you?** Dissatisfaction of employees. **Official Response from Pavlina Markova:** > Thank you for your feedback! We're glad you appreciate our fast resolution and user-friendly interface. We understand the importance of exporting reports to Excel and will definitely consider adding this feature in the future to enhance your experience. Our goal is to address employee dissatisfaction effectively through direct communication. We value your input and will work on improving our services to better meet your needs. If you have any further suggestions or questions, please feel free to reach out. Thank you for using FaceUp! ### 11. We need to implement it. This week. Can you do it? **Rating:** 5.0/5.0 stars **Reviewed by:** Alžběta Eli A. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2022 **What do you like best about FaceUp?** I would love to tell you about our experience with the FaceUp app (we use CZ version called NNTB) so far. Our organisation is supporting families impacted by child abuse. Safety, privacy, openness, kindness and communication about every topic - good or bad are all in our DNA. So finding a tool that will allow us to get closer to our values is what makes us excited. Back to the tool: I wasn´t the one to find it, I was the one asked to make it go live. In five days if possible. I am no IT girl so I opened FaceUp with some wrinkles on my forehead and a bit of fear around my stomach. Julie from the support offered me a call. And I never used this offer. Why? Because of the way FaceUp is structured and with every single question I had on my list already answered very logically and with flexibly offered in every step at the same time. Omg. That was just me, reading it in two hours from the top to the bottom, testing it twice to understand the process of sending info to the app, replying from the app, archiving, analyzing statistics… To put it in a nutshell: -- FaceUp app is fantastic and more than helpful -- it is easy to maintain the whole process and learn how to do it on your own within a short period of time -- their support is amazing (even when we were changing our requests around invoicing several times) -- our team is using it freely and we have some issues covered already and some in progress -- and we love it! **What do you dislike about FaceUp?** That I didn't learn about it earlier. I am happily recommending it to all companies and NGOs around me these days because every organisation would benefit from implementation. **What problems is FaceUp solving and how is that benefiting you?** It offers our employees, partners and clients a safe and fully anonymous way to inform us about issues that need our focus - small ones like how to improve our office space and big ones to cover any harassment, misconduct or ethical issue within our team. **Official Response from Pavlina Markova:** > Thank you for sharing your positive experience with FaceUp! We are thrilled to hear that the app has been a fantastic and helpful tool for your organization supporting families impacted by child abuse. We appreciate your kind words about the ease of use, support, and the value it brings to your team. We understand the urgency of your request to implement FaceUp this week. I will personally follow up with our implementation team to see how we can expedite the process for you. If you have any specific requirements or questions during the setup, please feel free to reach out to us. Thank you for recommending FaceUp to other organizations, and we look forward to continuing to support your important work. ### 12. Simple powerfull whistleblower case manager **Rating:** 5.0/5.0 stars **Reviewed by:** Jaime G. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2023 **What do you like best about FaceUp?** Personalized configuration only takes some steps **What do you dislike about FaceUp?** Everything is working fine! Promised functionalities exceed our needs **What problems is FaceUp solving and how is that benefiting you?** Having a secure, confidential, anonymous channel to allow victims and observers to raise their hand/voice and boost the traditional lines of defense (management, audit, risk...) **Official Response from Pavlina Markova:** > We're happy to hear that you find FaceUp's personalized configuration easy to use and that everything is working fine for you. It's great to know that the promised functionalities exceed your needs. Thank you for sharing your positive experience with us! ### 13. Just started - first impression **Rating:** 3.5/5.0 stars **Reviewed by:** Radovan . | IT Director, Enterprise (> 1000 emp.) **Reviewed Date:** July 18, 2022 **What do you like best about FaceUp?** Technically everything works fine, but success depends on implementation. We need to convince people, that this channel is secure and easy to use. We give ourselves one year for evaluation. As we don't see any technical issues, the main KPI will be the number of cases coming via this channel. As we are just starting, our number of cases is zero except few tests. My evaluation is Technically 10/10 Economically - too soon soon to say anything **What do you dislike about FaceUp?** Nothing actually. The idea is simple so the solution seems to be complete. **What problems is FaceUp solving and how is that benefiting you?** To give our employees a reliable and anonymous channel for their complaints - independent of our company. The channel should be as transparent as possible, not allowing any manipulation. **Official Response from Pavlina Markova:** > We are glad to hear that FaceUp is providing a reliable and transparent channel for employee complaints. We are committed to ensuring the security and effectiveness of the platform and look forward to your ongoing evaluation of its impact on your organization. ### 14. The best tool for trusted communication with employees **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Defense & Space | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2022 **What do you like best about FaceUp?** Clear design, statistics, case management, the ability to set access to individual administrators and customize the report form according to our needs. **What do you dislike about FaceUp?** I don't know, I guess I can't think of anything right now. **What problems is FaceUp solving and how is that benefiting you?** We needed to increase trust from staff in all branches. We wanted them not to be afraid to turn to us. FaceUp helped us do just that. **Official Response from Pavlina Markova:** > Thank you for sharing your positive experience with FaceUp. We're glad to hear that the ability to set access to individual administrators and customize the report form has been beneficial for your organization. ### 15. Affordable and reliable whistleblowing solution **Rating:** 5.0/5.0 stars **Reviewed by:** Martina B. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2023 **What do you like best about FaceUp?** Our experience is excellent, from easy implementation through to working with reports. FaceUp is customizable and has a lot of features for value. It is easy to use and an effective two-way communication tool. The software is constantly developed according to the customer's needs. **What do you dislike about FaceUp?** There is nothing that is not useful so far. **What problems is FaceUp solving and how is that benefiting you?** Whistleblowing legislative, HR topics. **Official Response from Pavlina Markova:** > Thank you for your positive feedback! We're glad to hear that FaceUp is easy to use and effective for two-way communication. We strive to provide a reliable solution for whistleblowing and HR topics. ### 16. Company culture is crucial to our remote team **Rating:** 5.0/5.0 stars **Reviewed by:** Jakub D. | Chief Marketing Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2022 **What do you like best about FaceUp?** How fast they are moving in product development. At the first meeting, we mentioned a few things that are missing in the system. These are all working now. What we really love is also their language support as we are a company with contractors all over the world. It is easier for them to share their thoughts if the interface is in their native language. **What do you dislike about FaceUp?** FaceUp is still a startup as like as us and they don't yet have as comprehensive a product as some whistleblowing tools that have been around for many years. However, their progress is admirable. **Recommendations to others considering FaceUp:** If you are hesitant, just schedule the demo as they are helpful & willing to find the best fit whenever possible. **What problems is FaceUp solving and how is that benefiting you?** All of us have to communicate with stakeholders about issues they don't want to deal with personally. Whether it's compliance or HR topics. This helps to create a company culture full of trust and prevent financial and personnel losses for our remote culture company. **Official Response from Pavlina Markova:** > Thank you for sharing your positive feedback about FaceUp! We're thrilled to hear that you appreciate our fast product development and language support for your global team. We understand your desire for a more comprehensive product and we're continuously working to enhance our offerings. It's great to hear that FaceUp is helping your team communicate effectively with stakeholders and build a company culture of trust. We appreciate your recommendation to schedule a demo for those considering FaceUp. If you have any specific features or improvements in mind, please feel free to share them with us. We value your input and are committed to meeting your needs. Thank you for choosing FaceUp! ### 17. Easy to manage whistleblowing interface **Rating:** 5.0/5.0 stars **Reviewed by:** Tady K. | War Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2022 **What do you like best about FaceUp?** In our company, we have had a customization problem with whistleblowing systems we were using before. With FaceUp, we can customize everything we need very easily. After setting up the whole system, I delegated the management of FaceUp to someone else and their learning curve was pretty fast. Our team is grateful for FaceUp in-app materials because it provides SHORT and useful information about dealing with inside problems according to law. Communication with the reporter is always easy and comfortable for both sides. **What do you dislike about FaceUp?** I've got nothing in mind. Every problem (small details) we've had with FaceUp was always solved quickly. **What problems is FaceUp solving and how is that benefiting you?** We are using FaceUp for almost a year as the main whistleblowing system. Our employees weren't using the previous tools much, but FaceUp improved it a lot. I think it's because of its accessible design. **Official Response from Pavlina Markova:** > Thank you for sharing your positive experience with FaceUp! We're thrilled to hear that you find our whistleblowing interface easy to manage and customize. It's great to know that your team appreciates the in-app materials and finds communication with reporters comfortable. We're committed to providing a user-friendly and effective platform for addressing internal issues. If you ever have any questions or need assistance, please don't hesitate to reach out. We value your feedback and are here to support you in any way we can. Thank you for choosing FaceUp as your whistleblowing solution! ### 18. FaceUp gives our team the freedom to speak up **Rating:** 5.0/5.0 stars **Reviewed by:** Vit S. | Head of Product, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2022 **What do you like best about FaceUp?** Having software in place which allows anybody in the team anonymously brings up pretty much any topic or issue helps us (business owners) to face the potential problems as soon as they come up. This helps us have a great company culture and team that can rely on the fact that the issues will be solved or discussed. More on the software itself – the onboarding process was flawless, and the support team was always happy to help with any questions we encountered. I'd also like to give them a big thumbs up for managing data and how serious they are about security. **What do you dislike about FaceUp?** The app pretty much solves everything we wished for. **What problems is FaceUp solving and how is that benefiting you?** As already mentioned in the first section – I like how FaceUp is really taking a good care in educating public sector regarding problems at schools, companies, groups or communities. They offer a tool which can solve a lot of communication problems down to road. Recommend! **Official Response from Pavlina Markova:** > Thank you for your glowing review! We are thrilled to hear that FaceUp is helping your team speak up and address issues promptly. We are committed to providing a seamless onboarding process and excellent support to ensure a positive experience for our users. We appreciate your feedback on our data management and security measures. If you ever have any questions or need assistance, please don't hesitate to reach out. We are here to help and support you every step of the way. Thank you for recommending FaceUp! ### 19. Review **Rating:** 5.0/5.0 stars **Reviewed by:** Renata N. | Attorney- at - Law, Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2022 **What do you like best about FaceUp?** We especially like the user interface of the app, combined with very high security. The product responds well to the needs of the new European Whistleblower Protection Directive and, in combination with a law firm that can be the system administrator, the company can easily meet this legislative obligation. The price is also very pleasing. **What do you dislike about FaceUp?** We can't think of anything major. If a bug is found, their in-house development team quickly fixes it. **What problems is FaceUp solving and how is that benefiting you?** Addressing the Whistleblower Protection Directive, local transposition laws and implementing a tool through which employees can disclose anything wrong within the organisation. **Official Response from Pavlina Markova:** > Thank you for sharing your positive experience with FaceUp! We are thrilled to hear that you find our user interface intuitive and appreciate the high level of security we provide. It's great to know that our product aligns well with the European Whistleblower Protection Directive and that you find the pricing favorable. We are committed to continuously improving our app and providing prompt bug fixes, so we appreciate your feedback on our development team's responsiveness. It's fantastic to hear that FaceUp is helping your company address the Whistleblower Protection Directive and empowering employees to report any issues within the organization. If you ever have any questions or need assistance, please don't hesitate to reach out. Thank you for choosing FaceUp! ### 20. Simple but powerful tool for whistleblowing **Rating:** 5.0/5.0 stars **Reviewed by:** Markéta K. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2022 **What do you like best about FaceUp?** It helps us to spot quickly problems in the team It was very easy to implement it. People in our team loves how easy it is to use it when they want to report an issue Our HR likes the reports and stats **What do you dislike about FaceUp?** I didn't find anything in particular that we didn't like. Everything works the way we expected. We are really happy with the tool. The only thing is that I wish we used it sooner. **What problems is FaceUp solving and how is that benefiting you?** Well, we are able to collect feedback from our teams. People have a tool that allows them to speak up if there is some problem. Thanks to that we already adjusted some processes or made changes in the roles of the people, etc. **Official Response from Pavlina Markova:** > We're delighted to hear that FaceUp has been a successful tool for collecting feedback and enabling your team to speak up about any issues. It's great to hear that it has led to positive changes and adjustments within your organization. ### 21. FaceUp is simply the best whistleblowing tool **Rating:** 5.0/5.0 stars **Reviewed by:** Eliska S. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2022 **What do you like best about FaceUp?** FaceUp is simply the best whistleblowing tool I know. I love its simplicity and the thoughtfulness of its individual features. It complies with GDPR and all other laws and we have already managed to resolve several cases with it. **What do you dislike about FaceUp?** FaceUp is still a startup, but they do an amazing job. I can and will only recommend FaceUp. **Recommendations to others considering FaceUp:** Do it. **What problems is FaceUp solving and how is that benefiting you?** We need to have happy employees who are satisfied at work. And it is not possible without healthy relations. So we were looking for a simple reporting system to uncover problems right at the beginning. And we found it. **Official Response from Pavlina Markova:** > We're thrilled to hear that you find FaceUp to be the best whistleblowing tool and that it has helped you resolve several cases. Thank you for recommending us! ### 22. Customer-oriented developers who always do their best for our satisfaction. **Rating:** 5.0/5.0 stars **Reviewed by:** Markéta L. | Obchodní manažerka, Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2022 **What do you like best about FaceUp?** I like the pro-customer approach of the team. It's probably because they're still a small and flexible team. They can respond quickly to our requests there. In addition to customer support, we also talked to the product manager and co-founder of the platform, from which I judge that they take client feedback really seriously. **What do you dislike about FaceUp?** We found some confusion at the beginning, but everything was resolved. **What problems is FaceUp solving and how is that benefiting you?** We wanted more things: - to set up a tool for reporting unethical behaviour in companies, - address the requirements of new legislation protecting whistleblowers, - collect feedback from our employees, - and demonstrate our focus on CSR. We managed to solve all of this mainly through custumisatiom, working with categories, organisational structure and access. It also convinced us that we were supporting the fight against bullying in thousands of schools through our involvement. **Official Response from Pavlina Markova:** > Thank you for your positive feedback! We strive to maintain a customer-oriented approach and are glad to hear that you have had a good experience with our team's responsiveness and dedication to client feedback. ### 23. We were impressed with the platform and the FaceUp team **Rating:** 5.0/5.0 stars **Reviewed by:** Markéta M. | Specialista na kreativní průmysly, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2022 **What do you like best about FaceUp?** I heard the founders of FaceUp on a podcast and then met their salesman Zbynek. Both impressed me with their passion and enthusiastic approach. I think that not just Czech Republic, but the whole world needs people and entrepreneurs like them who truly combine great business skills, desire for improvement and activities that serves a higher purpose. **What do you dislike about FaceUp?** I can't think of anything they could do better, our employees are satisfied **What problems is FaceUp solving and how is that benefiting you?** We allow our employees to confide if something is bothering them. Many topics are not easy to talk about in person. That's why we use Faceup in all our branches. **Official Response from Pavlina Markova:** > Thank you so much for your kind words and for sharing your positive experience with FaceUp! We are thrilled to hear that you are impressed with our platform and team. It's wonderful to know that FaceUp is helping facilitate open communication among your employees across all branches. If you ever have any suggestions or feedback on how we can further enhance your experience with FaceUp, please feel free to reach out. We are here to support you every step of the way. Thank you for choosing FaceUp! ### 24. Intuitive and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2022 **What do you like best about FaceUp?** In comparison to the majority of tools on the market, FaceUp manages to make its platform easy to use for anyone, without the need for long training sessions, while still giving you lots of options and possibilities of what you can do. The integration was also very fast, thanks to the free trial available. **What do you dislike about FaceUp?** There isn't much to dislike here, really. When we found something that could be improved, FaceUp was very responsive to our feedback and able to help us out in one way or another. **What problems is FaceUp solving and how is that benefiting you?** Using FaceUp as a whistleblowing solution, implemented to comply with the EU Whistleblowing directive. It's great that everyone now has a way to reach out internally and speak up in case they - or someone else- is not feeling well, or if there's a problem we should know about. **Official Response from Pavlina Markova:** > Thank you for sharing your positive experience with FaceUp! We're thrilled to hear that you find our platform intuitive and easy to use. Our team works hard to ensure that our tool is user-friendly while still offering a wide range of options. We appreciate your feedback and are glad to hear that you found us responsive to your suggestions. Customer feedback is invaluable to us as we strive to continuously improve our services. It's great to hear that FaceUp is helping you comply with the EU Whistleblowing directive and providing a platform for open communication within your organization. If you have any further suggestions or need assistance, please don't hesitate to reach out. Thank you for choosing FaceUp! ### 25. Very valuable materials, resources, and list of experts **Rating:** 5.0/5.0 stars **Reviewed by:** Jan Z. | Founder and CEO of Krasazeny.cz, Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2022 **What do you like best about FaceUp?** I was especially pleased with the materials that the FaceUp team creates for their clients. Whether it's promotions or legal templates. We have also found some guides and a list of experts we can turn to. **What do you dislike about FaceUp?** Some of the external experts want high prices for their services. That's why we often turn directly to the FaceUp team, who are always helpful for free. **What problems is FaceUp solving and how is that benefiting you?** We wanted to comply with the rules of the Whistleblower Protection Directive, and at the same time implement a tool that would also have a practical use for our company. **Official Response from Pavlina Markova:** > It's great to hear that our materials and experts have been beneficial to you in complying with the Whistleblower Protection Directive and implementing practical tools for your company. ### 26. GDPR, Improvement Ideas, Satisfaction Surveys **Rating:** 5.0/5.0 stars **Reviewed by:** Jana S. | HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2022 **What do you like best about FaceUp?** The app helped us cover both customer and legislative requirements regarding GDPR in a very simple and clear way. Applications can be easily used by both people in administration and workers - it couldn't be more simple. And as we also use it for our improvement ideas and satisfaction surveys, it covered several areas at the same time. **What do you dislike about FaceUp?** Nothing comes to my mind................ **What problems is FaceUp solving and how is that benefiting you?** customer and legislative requirements regarding GDPR **Official Response from Pavlina Markova:** > We're glad to hear that FaceUp has been helpful in covering your GDPR requirements and that it's easy to use for both administration and workers. We appreciate your feedback on using it for improvement ideas and satisfaction surveys as well. ### 27. TOP Compliance & Whistleblowing Solution for any Company **Rating:** 5.0/5.0 stars **Reviewed by:** Dana H. | Senior Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2022 **What do you like best about FaceUp?** A lot of things: Multilingualism, simplicity, customer service, user experience, and a positive surprise was the low price. If you are looking for a very high-quality whistleblowing solution for international needs, most of FaceUp's competitors are much more expensive. **What do you dislike about FaceUp?** Implementation on our own servers is not as cheap as running on the cloud. Although FaceUp offered us this option when asked, we decided to go with the cloud in the end. **What problems is FaceUp solving and how is that benefiting you?** We were looking for an affordable whistleblowing solution for the needs of an international organization. We may have different investigators for different branches, and the same goes for the different types of problems our employees address through FaceUp. **Official Response from Pavlina Markova:** > Thank you for sharing your positive experience with FaceUp! We're thrilled to hear that you appreciate our multilingualism, simplicity, customer service, user experience, and competitive pricing. We understand your concern about the implementation cost on your own servers compared to running on the cloud. We're glad we could offer you the flexibility to choose the best option for your organization. We're committed to providing a high-quality whistleblowing solution for international needs at an affordable price. If you have any further questions or need assistance with anything, please don't hesitate to reach out. We're here to help and ensure that FaceUp continues to meet your organization's requirements. Thank you for choosing FaceUp! ### 28. Easy to use platform solving all of the needs in the whistleblowing area **Rating:** 5.0/5.0 stars **Reviewed by:** Bohuslav L. | Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2022 **What do you like best about FaceUp?** Ease of use, no need to learn about the platform, absolute protection of privacy, possibility to work on notifications in wider team, archivation functions, cloud-based solution and speed associated with it, best value to price **What do you dislike about FaceUp?** I do not know if it is possible to have the app in the on-premise alternative **Recommendations to others considering FaceUp:** Be sure to check online tutorials - they are super useful and present all what is needed to know. **What problems is FaceUp solving and how is that benefiting you?** Handling of notifications as required by the whistleblowing legislative. It can also be used to handle any other questions or problems raised by employees. Employees now raise much more issues and company found out some cases of bribery, bossing, but also improvement of business processes **Official Response from Pavlina Markova:** > We appreciate your feedback and are glad to hear that FaceUp is helping you handle whistleblowing notifications effectively and improve business processes. ### 29. Top whistleblowing software - I can only recommend! **Rating:** 5.0/5.0 stars **Reviewed by:** Rudolf B. | Attorney At Law, Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2022 **What do you like best about FaceUp?** FaceUp has an intuitive design and is extremely easy to use - which is appreciated by both employers and employees. It is also very secure and meets the requirements of European legislation. **What do you dislike about FaceUp?** Nothing. Everything works perfectly. There is nothing I can complain about. **What problems is FaceUp solving and how is that benefiting you?** Our clients are using FaceUp mostly for solving internal HR incidents (e.g. bossing, harassment, etc.), but also for reporting breaches of anti-trust law, white-collar crime offences, etc. We believe that FaceUp generally helps to increase the level of compliance and company culture. **Official Response from Pavlina Markova:** > Thank you for your glowing review of FaceUp! We are thrilled to hear that you find our whistleblowing software intuitive, easy to use, and secure. It's fantastic to know that FaceUp is helping your clients address internal HR incidents and promote a culture of compliance within their organizations. If you ever have any questions or need assistance with FaceUp, please don't hesitate to reach out. We are here to support you every step of the way. ### 30. A great tool for businesses with multiple branches **Rating:** 5.0/5.0 stars **Reviewed by:** Hanuš Z. | CEO, co-founder, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2022 **What do you like best about FaceUp?** Setting up the organizational structure and language mutations that allowed us to implement FaceUp in all branches. **What do you dislike about FaceUp?** We were missing one language, but the developers added it within 14 days **What problems is FaceUp solving and how is that benefiting you?** For companies with many branches, it is difficult to get feedback from employees and stay in touch with them. Thanks to FaceUp, we have an overview of everything. **Official Response from Pavlina Markova:** > We're happy to hear that FaceUp has provided your company with a solution for gathering feedback from employees across multiple branches. We appreciate your feedback on the language mutations and the prompt addition of the missing language by our developers. ### 31. A completely intuitive system, no training required! **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron B. | Digital Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about FaceUp?** The online onboarding feature was really well designed. We signed up for free, got set up, tried out some of the features and we didn't even need to speak to a salesperson. **What do you dislike about FaceUp?** We weren't immediately sure how it would integrate with our intranet. **What problems is FaceUp solving and how is that benefiting you?** We wanted to quickly, easily, and cost-effectively introduce a whistleblower protection system to our organisation. **Official Response from Pavlina Markova:** > Thank you for your feedback! We understand the importance of seamless integration, and we are continuously working to improve our system's compatibility with various platforms, including intranets. ### 32. Customization and a "nothing is impossible" approach **Rating:** 5.0/5.0 stars **Reviewed by:** Karolína K. | Mentor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2022 **What do you like best about FaceUp?** Every time we have an idea or question, it is heard. I appreciate their team's patience and startup approach. I spoke with 5 team members and it was obvious that they enjoy their work and are ready to help any client. **What do you dislike about FaceUp?** I was not able to download the ebook from their website, but they sent it to me in the mail afterwards. **What problems is FaceUp solving and how is that benefiting you?** We have a very specific company culture and it seemed difficult to get whistleblowing going. Because of how customisable FaceUp is, we were able to set it up in a way that suited us. **Official Response from Pavlina Markova:** > Thank you for sharing how FaceUp has helped in establishing whistleblowing in your company. We apologize for the inconvenience with downloading the ebook from our website, but we are glad to hear that we were able to send it to you by mail. We will work to improve the download process for future users. ### 33. Great service for whistleblowing compliance **Rating:** 5.0/5.0 stars **Reviewed by:** Jakub M. | Advokát, Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2022 **What do you like best about FaceUp?** - offers both a website platform and mobile app, which is also great, - GDPR compliant, - great customer support, - helps us with resolving incoming reports effectively, - great part of complex legal solution for any company. **What do you dislike about FaceUp?** Non yet. I do not see any downsides as of yet. I don't know what to answer here as it is a very convenient app. Of course, it is only a part of the complex whistleblowing solution. **What problems is FaceUp solving and how is that benefiting you?** By far it is allowing employees to have an improved user experience not only reporting concerns but having a means to have trusted conversations. Also facilitating an improved administration of the reporting system. **Official Response from Pavlina Markova:** > We appreciate your feedback and are pleased to hear that you have not encountered any downsides with FaceUp. We are committed to providing a convenient and effective whistleblowing solution for companies, and we are glad to hear that it is benefiting your employees and administration. ### 34. A key to freedom for bullied childern **Rating:** 5.0/5.0 stars **Reviewed by:** Vojtěch H. | Marketing manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2022 **What do you like best about FaceUp?** Simplicity, administration. The whole system is easy to integrate. Safety and data protection is certain in FaceUp. Last but not least the price is reasonable for the value it brings to our company. **What do you dislike about FaceUp?** I can't point out anything, the guys from FaceUp are really friendly and helpful in all inconvenient situations. **What problems is FaceUp solving and how is that benefiting you?** Humanity is a key to a successful business, you need healthy relations between employees to have a stable company. **Official Response from Pavlina Markova:** > We're glad to hear that you find FaceUp easy to integrate and that it provides certainty in safety and data protection. We strive to offer a valuable solution at a reasonable price. ### 35. Easy launch and friendly customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2022 **What do you like best about FaceUp?** I love that we were able to launch whistleblowing in one day, and FaceUp's customer care was a great support for us in doing so. **What do you dislike about FaceUp?** It is just that we have delayed the launch of such a tool for so long. We were mistakenly worried that it would be complicated. **Recommendations to others considering FaceUp:** Revolutionary solution when facing problems within an organization. Very helpful, easy to use. **What problems is FaceUp solving and how is that benefiting you?** With the release of FaceUp, we have reacted to the upcoming EU directive and also to requests from our colleagues to introduce a tool for confidential communication. **Official Response from Pavlina Markova:** > Thank you for your positive feedback! We're glad to have been able to assist you in launching your whistleblowing tool quickly and easily. We appreciate your recommendation and look forward to continuing to support your organization. ### 36. I can 100% recommend it **Rating:** 5.0/5.0 stars **Reviewed by:** Marta H. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2022 **What do you like best about FaceUp?** Support, simplicity, fast implementation, security, clear administration and mobile app. I was also glad to see the prepared materials. **What do you dislike about FaceUp?** It works as expected, it doesn't crash. There's nothing I don't like. **What problems is FaceUp solving and how is that benefiting you?** We were looking for a simple reporting system for a smaller company that didn't want to spend a lot of money on whistle-blowing. **Official Response from Pavlina Markova:** > Thank you for your recommendation and positive feedback! We're delighted that you find FaceUp to be a reliable and crash-free solution for your reporting needs. We appreciate your recognition of our support, simplicity, fast implementation, security, clear administration, and mobile app. We're committed to providing cost-effective solutions for companies seeking a simple reporting system. ### 37. Meets all expectations and legislation **Rating:** 5.0/5.0 stars **Reviewed by:** Petr S. | rozpočtář, stavbyvedoucí, klempířská a zámečnická výroba, Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2022 **What do you like best about FaceUp?** Thanks to FaceUp, we are ready for all the requirements of the EU Whistleblower Protection Directive. We also work with their partners on documentation and legal implementation. **What do you dislike about FaceUp?** Nobody's complaining about anything, works good. **What problems is FaceUp solving and how is that benefiting you?** We wanted to solve whistleblower protection cheaply and quickly, in compliance with GDPR and with added value for the company. **Official Response from Pavlina Markova:** > We are thrilled to hear that FaceUp has helped you meet the requirements of the EU Whistleblower Protection Directive and has provided added value to your company. Thank you for sharing your positive experience! ### 38. Professional approach, a team with a lot of experience in implementing whistleblowing systems **Rating:** 5.0/5.0 stars **Reviewed by:** Kristina U. | Content Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2022 **What do you like best about FaceUp?** I was positively impressed by how deeply our account manager understood the issue of whistleblowing. He was able to advise us on many things, not only with product setup, but also with communication towards employees. **What do you dislike about FaceUp?** So far, so good. I don't like anything yet. **What problems is FaceUp solving and how is that benefiting you?** We often heard about the benefits of whistleblowing at conferences, but we never paid much attention to it. The FaceUp team introduced us to the topic in their webinar, and we subsequently got a lot of interesting tips from them during implementation. **Official Response from Pavlina Markova:** > Thank you for sharing your experience with us. We are dedicated to helping organizations understand the benefits of whistleblowing and providing valuable support during implementation. We look forward to continuing to assist you with any further needs or questions. ### 39. Employees and students appreciate the anonymity **Rating:** 5.0/5.0 stars **Reviewed by:** Filip C. | Contractor, Enterprise (> 1000 emp.) **Reviewed Date:** April 18, 2022 **What do you like best about FaceUp?** I like the anonymity that protects whistleblowers - both students and staff. **What do you dislike about FaceUp?** High price for the premium version. But in the end, the standard features were enough for us. **What problems is FaceUp solving and how is that benefiting you?** We wanted both the students of our schools and our employees to be able to contact us with their troubles. **Official Response from Pavlina Markova:** > It's great to hear that FaceUp is helping both the students and employees of your schools to reach out with their concerns. We're committed to providing a platform that supports open communication and problem-solving. ### 40. Not only text, but also anonymous voice reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Lukáš T. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2022 **What do you like best about FaceUp?** How good voice messages work, they can even guarantee anonymity to the whistleblower. **What do you dislike about FaceUp?** The tool works to our and our employees' expectations **What problems is FaceUp solving and how is that benefiting you?** We needed to establish an easily accessible whistleblowing channel and ethics hotline. Thanks to the possibility of voice messages, FaceUp fulfills all our needs. **Official Response from Pavlina Markova:** > Thank you for sharing your feedback! We're thrilled to hear that you appreciate the effectiveness of voice messages and the anonymity they provide. We're sorry to hear that FaceUp is not meeting your expectations. We'd love to learn more about your specific concerns and how we can improve to better meet your needs. Please feel free to reach out to our customer support team so we can address any issues you may be experiencing. Thank you for choosing FaceUp for your whistleblowing and ethics hotline needs. ### 41. Smooth onboarding, thank you guys! **Rating:** 4.5/5.0 stars **Reviewed by:** Elizabeth K. | HR manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2022 **What do you like best about FaceUp?** How easy it was to start using the software. No additional costs, easy online onboarding followed by quick free training. **What do you dislike about FaceUp?** Everything works as it should and meets our company expectations. **What problems is FaceUp solving and how is that benefiting you?** We collect the opinions of our employees and protect our company culture, assets, finances, and reputation. **Official Response from Pavlina Markova:** > We're delighted to hear that you are satisfied with FaceUp and that it meets your company's expectations. Thank you for sharing your positive experience with us! ### 42. Best tool against bullying I have seen **Rating:** 5.0/5.0 stars **Reviewed by:** Vaclav Sulista 🧭 C. | Career Coach/Business Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2022 **What do you like best about FaceUp?** It's very low-key and easy to use tool. As a father of a heavily bullied daughter I would love if something like this would be available 15 years ago. And it's not only an app and a website, but entire system including training, awareness building etc. I am truly convinced that FaceUp can save a lot of bad experiences for kids and adults. **What do you dislike about FaceUp?** Nothing, everybody I know likes the product. **What problems is FaceUp solving and how is that benefiting you?** Quick reaction on situations before they escalate. Helping to stop bullying not only at school but as well at the workplace. **Official Response from Pavlina Markova:** > Thank you for sharing your experience with FaceUp. We are dedicated to addressing bullying and creating a safe space for children and adults. Your support means a lot to us. ### 43. Very positive, easy, fast, efficient. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2022 **What do you like best about FaceUp?** Online solution, no implementation, very good price. **What do you dislike about FaceUp?** The technical support is only in English, I think not in the local language always. **Recommendations to others considering FaceUp:** Tray the free trial if possible and take the medium plan. **What problems is FaceUp solving and how is that benefiting you?** Communication, saving time and we realize things, which would be difficult to investigate in the company. **Official Response from Pavlina Markova:** > We're glad to hear that you find FaceUp to be an efficient and cost-effective online solution. We understand your feedback about the technical support language and will strive to improve in that area. Thank you for recommending FaceUp and sharing how it's helping with communication and time management in your company. ### 44. Perfect tool for whistleblowing **Rating:** 5.0/5.0 stars **Reviewed by:** Helena H. | advokátka v trvalé spolupráci, Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2022 **What do you like best about FaceUp?** FaceUp is extremely handy tool for whistleblowing. It is very secure for the employee and easy to use, even for a not experienced IT user. And for employer, it is a great solution with many practical functions. I can only recommend. **What do you dislike about FaceUp?** n/a, it is perfect! There is nothing I can complain about. **What problems is FaceUp solving and how is that benefiting you?** Internal HR issues, white collar crimes and many others. It is very useful solution. Works well as a prevention of bigger problems. **Official Response from Pavlina Markova:** > We're thrilled to hear that FaceUp has been a valuable tool for whistleblowing and that you find it secure and easy to use. Thank you for recommending us! ### 45. Launched in a few minutes **Rating:** 5.0/5.0 stars **Reviewed by:** Ondrej H. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2022 **What do you like best about FaceUp?** How easy it was to create a free trial and get a feel for the whole app. Within moments we had everything set up and ready to use. **What do you dislike about FaceUp?** Nothing crossed my mind, everything went smoothly and without a hitch. **What problems is FaceUp solving and how is that benefiting you?** We were dealing with some employee issues in one startup and an expert recommended us to quickly implement FaceUp to give everyone a chance to comment on the situation. **Official Response from Pavlina Markova:** > We're thrilled to hear that you found it easy to create a free trial and get started with FaceUp. We strive to make the onboarding process as seamless as possible. ### 46. A powerful tool for building an ethical corporate culture **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2022 **What do you like best about FaceUp?** That it really works. Employees contact us, everyone approves of the simplicity and clarity of the system. **What do you dislike about FaceUp?** We didn't understand the difference between the different types of data encryption the service offers. But everything works great. **What problems is FaceUp solving and how is that benefiting you?** We want to build an ethical corporate culture, and thanks to FaceUp, we are succeeding. Introducing a tool like this is much better than just a code of ethics. **Official Response from Pavlina Markova:** > We're glad to hear that FaceUp is helping you build an ethical corporate culture and that your employees find the system simple and clear to use. ### 47. A practical way to deal with the EU Whistleblowing Directive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2022 **What do you like best about FaceUp?** The story behind the platform. I like that by signing up for the corporate version we are helping kids in schools fight bullying. Plus it's very simple, secure etc. **What do you dislike about FaceUp?** They don't currently have as good a workflow as they could have. However, I have spoken to support and they have been showing new designs of the administration where they are improving it noticeably. **Recommendations to others considering FaceUp:** I definitely recommend using the Standart version, it has a lot of extra features **What problems is FaceUp solving and how is that benefiting you?** I am dealing with the obligations arising from the new EU directive. FaceUp has all the necessary features - anonymity, archiving, deadline watch, automatic response to the whistleblower, GDPR compliant... **Official Response from Pavlina Markova:** > Thank you for sharing your positive experience with FaceUp! We're thrilled to hear that you find our whistleblowing interface easy to manage and customize. It's great to know that your team appreciates the in-app materials and finds communication with reporters comfortable. We're committed to providing a user-friendly and effective platform for addressing internal issues. If you ever have any questions or need assistance, please don't hesitate to reach out. We value your feedback and are here to support you in any way we can. Thank you for choosing FaceUp as your whistleblowing solution! ### 48. Very modern tool for collecting feedbacks from employees **Rating:** 5.0/5.0 stars **Reviewed by:** Tadeáš K. | Fellow, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about FaceUp?** The app works in the cloud, so it's available anytime, anywhere. I also like the possibility of further communication with the sender of the report. **What do you dislike about FaceUp?** It might be nice to add a better polling solution. **What problems is FaceUp solving and how is that benefiting you?** We collect not only serious reports, but also any opinions of our colleagues. Whenever there is a change in the company, we ask for their opinion and can pick up on potential unrest. **Official Response from Pavlina Markova:** > We appreciate your positive feedback about the cloud-based accessibility and communication capabilities of FaceUp. Your suggestion for a better polling solution is noted, and we are committed to enhancing our platform based on user input. It's fantastic to hear how FaceUp is assisting your company in gathering diverse feedback and identifying potential issues. ### 49. User friendly platform with amazing customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Lucy S. | HR director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2022 **What do you like best about FaceUp?** The platform is very easy to use and secure. We are receiving reports from our employees because they trust the platform. I can recommend FaceUp as a reliable solution - it is making a positive impact to our business. **What do you dislike about FaceUp?** Nothing at this moment. We will see if there is anything to be improved in the future. **Recommendations to others considering FaceUp:** N/A **What problems is FaceUp solving and how is that benefiting you?** We provide a whistleblowing solution in terms of EU Whistleblowing Directive but also as an HR tool. **Official Response from Pavlina Markova:** > Thank you for your glowing review! We're thrilled to hear that FaceUp is meeting your expectations and making a positive impact on your business. Our team is dedicated to providing a user-friendly platform with top-notch security and support and our customer support team is happy about your feedback. If you ever have any suggestions or feedback for improvement in the future, please don't hesitate to reach out. We're here to ensure your experience with FaceUp remains excellent. Thank you for recommending us as a reliable solution for whistleblowing and HR needs. If you have any questions or need assistance in the future, feel free to contact us. ### 50. Helpful App Led by Highly Determined Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2022 **What do you like best about FaceUp?** Strongly determined team. Pro-customer approach. Easy to use APP. Fast product development. Intuitive design and clear statistics. **What do you dislike about FaceUp?** I have not been able to find a single disadvantage so far. **What problems is FaceUp solving and how is that benefiting you?** I looked for a tool that covers all EU legislative requirements in whistleblowing. **Official Response from Pavlina Markova:** > Thank you for your kind words! We're glad to hear that you find our app easy to use and beneficial for covering EU legislative requirements in whistleblowing. ## FaceUp Discussions - [What is FaceUp used for?](https://www.g2.com/discussions/what-is-faceup-used-for) - [View FaceUp pricing details and edition comparison](https://www.g2.com/products/faceup/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-06-01+01%3A55%3A21+-0500&secure%5Bsession_id%5D=7039afa1-de1b-4079-9958-993b272bcc11&secure%5Btoken%5D=cf4ddf427d192599e22d60b565645eae313a55afbe9f1ca0138c3c8bea11a892&format=llm_user) ## FaceUp Integrations - [Asana](https://www.g2.com/products/asana/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) - [Deel HR](https://www.g2.com/products/deel-hr/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - [Power BI Solutions](https://www.g2.com/products/power-bi-solutions/reviews) - [Remote](https://www.g2.com/products/remote/reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Vanta](https://www.g2.com/products/vanta/reviews) - [Webhooks.io](https://www.g2.com/products/webhooks-io/reviews) - [WhatsApp Now](https://www.g2.com/products/whatsapp-now/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## FaceUp Features **Case Management** - Intake - Assignment - Escalation **Usability** - All-Employee Access - Supporting Documents - Two-Way Communication **Platform Basics** - Reporting - Secure - Performance **Survey Management** - Survey Builder - Question Types - Survey Distribution **Investigation** - Separate Workflows - Anonymity - Documentation - Confidentiality **Generative AI** - AI Text Generation **Analytics** - Monitoring - Metrics - Compliance **Reporting** - Priority Case Alerts - Trend Analysis - Performance Monitoring **Platform Additional Functionality** - Mobility - Telephone - Internal promotion **Platform Basics** - Reporting & Dashboards **Survey Customization** - Branding - Multimedia Support **Access** - Integration - Assignment - Collaborative **Platform Data** - Dashboard - Alerts and Notifications - Case Management **Platform Content** - Employee Pulse Surveys - Survey Customization - Science-based templates **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Employee Experience** - Multi-channel - Cross-platform **Generative AI** - AI Text Generation **Agentic AI - Investigation Management** - Cross-system Integration - Proactive Assistance **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards ## Top FaceUp Alternatives - [AllVoices](https://www.g2.com/products/allvoices-allvoices/reviews) - 4.5/5.0 (95 reviews) - [Personio](https://www.g2.com/products/personio/reviews) - 4.4/5.0 (826 reviews) - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews) - 4.5/5.0 (2,260 reviews)