Automated reminders for overdue customers. Review collected by and hosted on G2.com.
Nothing, they always help with any issues you may have. The program works great. Review collected by and hosted on G2.com.
The system makes the debtor management process easy to execute consistently. Review collected by and hosted on G2.com.
I can't think of any improvements so far Review collected by and hosted on G2.com.
We use SimplyPaid with our ERP system, NetSuite. We find SimplyPaid very useful for our customers to be able to pay us easily. We don't use EzyCollect for customer collections. Review collected by and hosted on G2.com.
Can't think of anything at the moment; they are easy to deal with Review collected by and hosted on G2.com.
The convenience of the automatic communication. Review collected by and hosted on G2.com.
Not being able to set manual reminders for specific days and having calls/reminders separate. Review collected by and hosted on G2.com.
The software is user friendly, and gives us all the info that we need to make decisions. Review collected by and hosted on G2.com.
There are no problems, everything is really good. Review collected by and hosted on G2.com.
EzyCollect has brought in so many overdue accounts it's amazing. Also, the cash flow after lockdown was severely improved by customers paying their bills on time. And it saves our sales team the stress of having to make sure the accounts are up to date before they take the order... I have also done a recorded review with AJ from EzyCollect for UBT and recommended it to 2 potential clients for them. Review collected by and hosted on G2.com.
Not sure... I'm not as good at the telephone call follow-ups as I should be. Not the software's fault... Otherwise, it works well for me with no real issues. The credit rating for NZ companies doesn't really work yet as far as I know. Review collected by and hosted on G2.com.
The first and second reminders go out with no input from us. It keeps notes of all discussions with customers so we multiple people know what is going on very quickly. Review collected by and hosted on G2.com.
That the customer payments receipts doesnt work correctly and we have had to turn this feature off Review collected by and hosted on G2.com.
ezyCollect are there to help with any question and they are all so friendly and accommodating. They are professional and very dedicated to their work and their clients. You can very clearly tell that they love their job and they genuinely strive to offer you an exceptional service. The team go far and beyond what others do. We have had to call them for a variety of reasons and every time they help us with a smile. The online system is so informative and the webinars offered further enhance the service. Review collected by and hosted on G2.com.
There is nothing bad to say about ezyCollect. Review collected by and hosted on G2.com.
The automation! The email schedule for payments, reminders, overdues removes most of the follow up calls that we used to do each month - a huge time saver! Review collected by and hosted on G2.com.
Credits do not send as per invoices, need to include the negatives! :) Review collected by and hosted on G2.com.
EzyCollect has, for us, reduced the time spent reminding and then following up on outstanding debtor accounts. Review collected by and hosted on G2.com.
I would like to be able to set reminders to only happen on workdays. Review collected by and hosted on G2.com.
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What is ezyCollect used for?
Averages based on real user reviews.
<1 month