ezCater Pricing Overview

Pricing Insights

Averages based on real user reviews.

ezCater Pricing Reviews

(2)
Craig W.
CW
Country President - Circles | Sodexo
Mid-Market (51-1000 emp.)
"Highly Responsive Partner with Tailored Solutions for Unique Client Needs"
What do you like best about ezCater?

I really value their ability to work closely with us to customize solutions around our clients’ unique needs. They’re also extremely responsive and always open to supporting our teams whenever any issues or challenges come up. Review collected by and hosted on G2.com.

What do you dislike about ezCater?

As great as the ezCater technology is, it’s still beholden to the last-mile logistics of its restaurant partners. In some cases, those partners aren’t consistent in how they deliver their service. Whether it’s a delayed delivery time or a drop in overall food quality, it can negatively impact customer satisfaction and, in turn, reflect poorly on our service and brand.

This could be improved with more real-time tracking for orders in progress, along with clearer customer updates when delays are expected. In a manufacturing environment where customers have specific, designated lunch times, knowing when the food will arrive is extremely important to help them make the most of their lunch period. Review collected by and hosted on G2.com.

CK
"Fast Catering Solutions with Room for Improvement"
What do you like best about ezCater?

I love the rewards ezCater offers. They help with finding a vendor that will provide a lunch at the last minute for unexpected meetings, which is super useful. The initial setup of ezCater was easy, making the transition smooth when we switched from having someone in the office ordering lunches. Review collected by and hosted on G2.com.

What do you dislike about ezCater?

I have attempted to add or change something on an order but it seems that the issue is when the change is done before the order leaves the business but they never accept. I have had to run out just to get one lunch even before my order left the restaurant instead of the business including one more and charging me for another lunch. I also dislike that sometimes the food wont be fresh but that isnt EZ Caters fault. Review collected by and hosted on G2.com.

ezCater Comparisons
Product Avatar Image
ezCater