I particularly value Explorance Blue's flexibility and customer-focused approach. The team actively listens to users and continuously improves the product based on customer needs and suggestions. Review collected by and hosted on G2.com.

One area that could be improved is the flexibility of the questionnaire and email design. Having more options for typography, layout, and formatting would make it easier to create course evaluations that feel more engaging and visually appealing. Review collected by and hosted on G2.com.

I like the user interface for students and the staff in our schools - it's clear and uncluttered. I also like the flexibility of the system - it's possible to use it for so many different scenarios. We've just started to use the system to run surveys for other areas of the university (not just module surveys) and these are going well so far. The support received with the product is excellent and the team are very responsive and quick to address issues. The community of Blue users is helpful and always willing to share ideas and experiences, which we have found really useful, particularly when first implementing and embedding Blue. Review collected by and hosted on G2.com.

The user interface for Blue Administrators sometimes has small challenges. For example, when building projects, it can be frustrating to have to click both 'apply' and 'save' each time a change is made. On many occasion I have clicked one but not the other and my amendments have not saved. Review collected by and hosted on G2.com.

Based on our experience, Blue is a comprehensive solution to support survey administration, automation and reporting needs. One of the greatest strengths beyond their product is their team! One of their greatest strengths has been their level of support throughout our journey. From the initial deployment team during implementation and setup, to educational trainers, senior customer success managers, and support team, we have consistently experienced knowledgeable, responsive and helpful service and solutions. Having access to a team that understands higher education and is available to assist with questions, troubleshooting and best practices has been invaluable. Review collected by and hosted on G2.com.

I honestly can't think of any downsides to Blue. We've been using Blue since 2014 and have not experienced anything but exceptional professional service. Review collected by and hosted on G2.com.

Blue is highly customizable to fit our needs, and it offers robust features that we’re excited for our end users to explore and really dive into. Review collected by and hosted on G2.com.

There’s nothing I inherently dislike about Blue, but I do submit feature requests whenever I feel something could be added or improved. Review collected by and hosted on G2.com.

I appreciate the flexibility to meet the various data needs when beginning to set up the blue architecture at an institution. Review collected by and hosted on G2.com.

Once the architecture/heirarchy is set up, it is very difficult to change. This prevents the product from growing with a university. Review collected by and hosted on G2.com.

The ease of building questionnaire and the ability to preview Review collected by and hosted on G2.com.

I don't like how we have to pay for PS support. When we used to use Evasys their support was a lot more hands on without the need for purchasing PS hours Review collected by and hosted on G2.com.

The automation has saved me a lot of man hours in my day-to-day so that I may better utilize my time. Review collected by and hosted on G2.com.

Sometimes it is challenging that customizations or exception cases are so cumbersome to exist. Review collected by and hosted on G2.com.

Supportive staff and forward-thinking company who truly care about their customers. Review collected by and hosted on G2.com.

It needs better customization options for MED & Dental schools to make less work for staff that need to support the those schools. Too many extra hoops to jump through to make clinical sites feedback with preceptors from dozens or more sites who are not university employees to work seamlessly. Review collected by and hosted on G2.com.

I like the complexity of the hierarchy that you can work with in Explorance Blue, as it helps structure evaluations in a large and complex organization. Review collected by and hosted on G2.com.

I don't like that you have no idea when anything is saved, unless you tap save at the bottom. I'd prefer if it asked whether you'd like to save before making changes, instead of just leaving changes without notice. Review collected by and hosted on G2.com.

I really appreciate Blue for its automation and dynamic scheduling capabilities, which are exceptional for handling the entire life cycle. The smart dynamic rules that can be set up based on specific timelines or milestones are incredibly useful. Additionally, the automated email and text message reminders are highly effective. Review collected by and hosted on G2.com.

Because we're designed for a highly complex multi-layered enterprise environment, it isn't an out-of-the-box tool. Review collected by and hosted on G2.com.