Manufacturing

Customer Quotes

GH
Technical Consultant
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Exclaimer helps us achieve exactly what it claims to do!"

What do you like best about Exclaimer?

Template toolsets and the support team (both online articles and technical) are wonderful to work with. Intuitive and effective.

What do you dislike about Exclaimer?

Getting everything configured and working the first time around can be tricky and quirky if you don't already have some technical background.

What problems is Exclaimer solving and how is that benefiting you?

We've managed to completely standardize a very complex signature system for multiple tenants on different platforms. This would have been nearly impossible to regulate without Exclaimer.

Richard A.
RA
Group Head of IT Operations
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Streamlines our signature process"

What do you like best about Exclaimer?

The ability to fully control branding changes and ensure that our signatures are consistent across the business is invaluable.

Ability to organise signatures into folders and apply to groups assists with administration and forward planning for upcoming changes.

The format of the console is efficient and easy to navigate. However please see my following note under dislikes.

The solution integrates from a cloud interface so no software needs to be installed in our environments.

All operations are performed from an intuitive interface and no maintenence is needed due to the software as a service model.

What do you dislike about Exclaimer?

Unable to apply to automatic replies/out of office as they are sent for the exchange server directly. This is only a minor problem however but one that would be appreciated if it could be resolved.

There seems to be solutions available for on premise servers but not for Office 365 environments.

The upcoming console user interface changes seem to be limited and I had to revert to the original layout to enable me to make certain changes (Can't remember what it was now)

Recommendations to others considering Exclaimer:

Check carefully what your requirements are and ensure you have assistance or experienced exchange/365 administrators on hand. The initial setup needs careful planning as it involves creating transport rules to ensure the mail flows correctly to the Exclaimer servers for signature attachment.

Support from Exclaimer is excellent and support agents are happy to assist in checking configuration to ensure it works as required.

Ensure you are happy with the facilities avaiolable and the limitations of the product, small but could be important to your company.

What problems is Exclaimer solving and how is that benefiting you?

Can change the signature image with one click.

It eliminates the problem of instructing users to change their signature whenever any company information changes.

Setting up different signatures based on various group memberships is helpful as we can highlight specific departments' facilities if required.

RH
IT Administrator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Fast, efficient and excellent service"

What do you like best about Exclaimer?

Had the design team recreate signatures for me, it was done quickly and professionally.

What do you dislike about Exclaimer?

Nothing i have only had good service with Exclaimer

What problems is Exclaimer solving and how is that benefiting you?

I needed new signatures designed and i was assisted by the design team

RP
IT Architect
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Very professional and supportive during the entire process of implementation"

What do you like best about Exclaimer?

We have migrated from the on prem to the cloud solution and it is so easy to use.

What do you dislike about Exclaimer?

The only thing I dont like is the time difference for support

Recommendations to others considering Exclaimer:

Great product and support.

What problems is Exclaimer solving and how is that benefiting you?

We have been able to import all of our templates from our old systems into the cloud solutions

KM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Excellent and Easy Cloud/AD Linked Email Signature Platform"

What do you like best about Exclaimer?

Easy to deploy and maintain. Exclaimer makes it easy to keep our on premise AD updated, then synced to Exclaimer. I also love the fact that we can have multiple signature templates to cover all of our divisions as well as add marketing banners when needed. The team at Exclaimer was great during deployment, even helping design custom templates for us.

What do you dislike about Exclaimer?

The only downside is a user not being able to see the signature in Outlook or on their phone before sending. I think they now have a fix for this but have not had time to test/deploy it.

What problems is Exclaimer solving and how is that benefiting you?

Standardized email signatures across the company.

Corbett E.
CE
Director, Information Technology
Construction
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Simple product, does exactly what it is supposed to do."

What do you like best about Exclaimer?

Dynamic content is the magic behind being able to centralize signatures and get them out of the hands of the end user. Microsoft Outlook's own signature editor is HORRIBLE, and you would think by version 2019 that Microsoft would have made improvements to that but they haven't. The Exclaimer template editor is a full functional (with HTML source) editor giving you full control over your signatures in all 3 formats (HTML, Rich Text, Plain Text).

What do you dislike about Exclaimer?

So far, I can find no downside to the product. I suppose slight confusion exists in a multi-server environment whereby the setup program launches the "getting started" wizard on every install (which is unnecessary).

Recommendations to others considering Exclaimer:

Get the trial, you won't be disappointed.

What problems is Exclaimer solving and how is that benefiting you?

Previously, we deployed Outlook signature templates to user's profiles via the login script. Then the user would have to pick a signature and edit the placeholder details, often breaking the format/layout in the process. This product removes that problem.

Signature Manager also puts full graphical signatures at the bottom of emails sent via mobile devices which is a huge bonus.

Rowan D.
RD
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"A very useful product, particularly for our marketing team."

What do you like best about Exclaimer?

The most useful feature is being able to update our company email signatures centrally with new marketing messages and links to new content. It is useful being able to have customised social media links for each person in the company and setting conditions/rules on signatures so you can have a shorter email signature for internal emails.

What do you dislike about Exclaimer?

There is nothing that I particularly dislike about the product. It has all the features that I would expect. It would be good if you could add signatures to calendar invitations as well. It is also quite time consuming to set up the feature that allows users to see the signatures in the email client - it would be better if you didn't have to involve your Office365 administrator in this process.

Recommendations to others considering Exclaimer:

Ensure you configure it to show the signatures in your email client from the outset. Set up different signatures for internal emails and external emails. Create a user group in Office365 for all users that need the signature added rather than adding everyone individually.

What problems is Exclaimer solving and how is that benefiting you?

We are driving more traffic to our website and social media channels through the hundreds of email messages we already send every day. We are also finding it a lot easier to update signatures centrally and this has encouraged us to do it more frequently.

BH
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"Great Product"

What do you like best about Exclaimer?

Ease of Use and the simplicity of the product.

What do you dislike about Exclaimer?

We really haven't found a downside of using the product. We've had it for years now going from Exchange 2010 up to Exchange 2016 on-premises servers. The software just runs without any issues or headaches.

Recommendations to others considering Exclaimer:

It works for our intended purpose which is for disclaimers. The product has worked flawlessly for us for years now.

What problems is Exclaimer solving and how is that benefiting you?

We use the product to tag all sent emails that go Internal or External with a "recycling" disclaimer at the bottom of the emails, then all emails that go Externally with an "Outside" disclaimer which is in addition to the "recycling" disclaimer, then another disclaimer at the top of all incoming emails warning our users that this email came from the outside world to help users identify potential spoofing emails.

RH
Systems Administrator
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

"Fantastic Product with Fantastic Support"

What do you like best about Exclaimer?

Central management of email signatures has freed up admin time considerably. Now, when we want to change someone's job title or add a festive greeting, we do it once instead of multiple times. The support is also amazing & very quick!

What do you dislike about Exclaimer?

I can't think of anything that we dislike

Recommendations to others considering Exclaimer:

Trial it - you won't be disappointed

What problems is Exclaimer solving and how is that benefiting you?

Central management of email signatures. Uniformity across the company.

Rian M.
RM
IT Infrastructure Support Technician
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Fantastic and easy to use!"

What do you like best about Exclaimer?

The simplistic design of Exclaimer - joining it to the office mailing, creating designs, and assigning them to the user groups or specific emails is a breeze! Along with the detailed guides, make setting up Exclaimer very easy.

What do you dislike about Exclaimer?

Currently nothing! Exclaimer is a fantastic solution for centrally managed, cloud signature deployment for a large user base!

Recommendations to others considering Exclaimer:

The product is straightforward to set up and use. But the best part is the brilliant support that Exclaimer provides along with the fantastic product!

What problems is Exclaimer solving and how is that benefiting you?

A managed signature service. Marketing's original method was to send out updated signatures and rely on users updating their outlook correctly. Now with Exclaimer, we're able to remotely update and deploy to a growing user base quickly and in an easy-to-use signature designer.

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