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Evident

By Evident ID

4.1 out of 5 stars

How would you rate your experience with Evident?

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Evident Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find the comprehensive information provided by Evident helpful for understanding vendors and compliance in non-insurance roles. (1 mentions)
Users find the ease of use of Evident beneficial, especially for non-insurance roles navigating vendors and compliance. (1 mentions)
Users find the user-friendly platform helpful for managing vendors and compliance effortlessly, especially outside insurance roles. (1 mentions)
Users find the user-friendly vendor management platform beneficial for understanding compliance in non-insurance roles. (1 mentions)

Top Pros or Advantages of Evident

1. Comprehensive Information
Users find the comprehensive information provided by Evident helpful for understanding vendors and compliance in non-insurance roles.
See 1 mentions

See Related User Reviews

AR

Andrew R.

Mid-Market (51-1000 emp.)

4.5/5

"User-Friendly Platform with Excellent Customer Service"

What do you like about Evident?

The user platform is great for people that are in non insurance roles and easily able to understand what is what when it comes to vendors and complian

2. Ease of Use
Users find the ease of use of Evident beneficial, especially for non-insurance roles navigating vendors and compliance.
See 1 mentions

See Related User Reviews

AR

Andrew R.

Mid-Market (51-1000 emp.)

4.5/5

"User-Friendly Platform with Excellent Customer Service"

What do you like about Evident?

The user platform is great for people that are in non insurance roles and easily able to understand what is what when it comes to vendors and complian

3. Trust Portal
Users find the user-friendly platform helpful for managing vendors and compliance effortlessly, especially outside insurance roles.
See 1 mentions

See Related User Reviews

AR

Andrew R.

Mid-Market (51-1000 emp.)

4.5/5

"User-Friendly Platform with Excellent Customer Service"

What do you like about Evident?

The user platform is great for people that are in non insurance roles and easily able to understand what is what when it comes to vendors and complian

4. Vendor Management
Users find the user-friendly vendor management platform beneficial for understanding compliance in non-insurance roles.
See 1 mentions

See Related User Reviews

AR

Andrew R.

Mid-Market (51-1000 emp.)

4.5/5

"User-Friendly Platform with Excellent Customer Service"

What do you like about Evident?

The user platform is great for people that are in non insurance roles and easily able to understand what is what when it comes to vendors and complian

Evident Reviews (6)

Reviews

Evident Reviews (6)

4.1
6 reviews
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AR
Manager, Insurance Programs
Mid-Market (51-1000 emp.)
"User-Friendly Platform with Excellent Customer Service"
What do you like best about Evident?

The user platform is great for people that are in non insurance roles and easily able to understand what is what when it comes to vendors and compliance. Review collected by and hosted on G2.com.

What do you dislike about Evident?

There isn't much that I don't like about Evident. The team too has been awesome about taking my feedback and indicating that they will look into it. From a software perspective, that level of customer service is awesome and what I want with a company that is going to have our business. Review collected by and hosted on G2.com.

Jyoti S.
JS
Quality Review Trainer
Enterprise (> 1000 emp.)
"It is easy to understand and doesn't need a lot of training to raise requests"
What do you like best about Evident?

It is easy to raise request on evident. The subsets are detailed properly and you do not need to remember a lot of details while raising request Review collected by and hosted on G2.com.

What do you dislike about Evident?

The UI is little old school. Although it's easy to understand however can be little attractive for eyes Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
CH
Mid-Market (51-1000 emp.)
"Evident performs a good job at background verification and haven't faced issues with verification"
What do you like best about Evident?

Trusted leader in Insurance verification Review collected by and hosted on G2.com.

What do you dislike about Evident?

A dedicated spoc for queries to be handled. It would be great if a dedicated manager is there with required knowledge Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
UL
Enterprise (> 1000 emp.)
"My Review"
What do you like best about Evident?

Evident has the best in house AI technology to meet customer's strict privacy requirments Review collected by and hosted on G2.com.

What do you dislike about Evident?

I don't think that I dislike anything. It's one of the best. Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Small-Business (50 or fewer emp.)
"Does what it needs to, but customer service is rough."
What do you like best about Evident?

Evident does what it needs to do ... background checks. Outside of that, it's not preferred. It's simple & sleek, especially as it's integrated with our applicant program. Review collected by and hosted on G2.com.

What do you dislike about Evident?

Customer service is probably the worst I've ever worked with in terms of a b2b company. I dread when things hiccup, which means I'll have to reach out to their CS team. Not my favorite. I've been told the previous rep was great, but the current rep has dropped the ball way too many times. Review collected by and hosted on G2.com.

Astrid S.
AS
Customer Support
Small-Business (50 or fewer emp.)
"Evident ID is great for our business"
What do you like best about Evident?

Client support available every step of the way with a dedicated point person. Review collected by and hosted on G2.com.

What do you dislike about Evident?

Cannot cancel background checks without contacting support. Review collected by and hosted on G2.com.