--- title: esa Product Manager Reviews meta_title: 'esa Product Manager Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 11 reviews by the users' company size, role or industry to find out how esa Product Manager works for a business like yours. aggregate_rating: rating_value: 3.6 review_count: 11 scale: '5' date_modified: '2026-07-07' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # esa Product Manager Reviews **Vendor:** esaPRODUCTMANAGER **Category:** [E-Commerce Tools ](https://www.g2.com/categories/e-commerce-tools) **Average Rating:** 3.6/5.0 **Total Reviews:** 11 ## About esa Product Manager esa Product Manager is a multi-channel manager of products that imports from eBay and synchronizes the user's eBay items into their Etsy shop. ## esa Product Manager Reviews ### 1. Worst Customer Service Experience ever. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2020 **What do you like best about esa Product Manager?** Nothing--no redeeming qualities. Nothing to reccommend **What do you dislike about esa Product Manager?** Rude Customer Service--Even name calling! Called me "ungrateful" , "Shame on you" here is email chain--only edit is my info redacted: "We gave you tools, videos, instructions, emails, examples and support for issues, none of which you choose to use. YOUR DATA AND YOUR LISTINGS are the issue. Not one word of thanks, not one. How ungrateful you are. Shame on you. Good bye." --------------------------------- From: xxxxxx Sent: Wednesday, June 03, 2020 7:38 PM To: support@esaproductmanager.com Subject: RE: esa Welcome email for Etsy I do not know if this is suppose to be sarcasm--but for the record--nearly all the imported listings only had the ebay item specifics included as the whole entire etsy description--whereas the body of the ebay description was not imported, namely, all the important stuff--so have to do all this manually/individually. The listings ARE compatible with etsy and are active. So does your sign-off "CANCELLED" in caps mean that service is cancelled? Wow--I find your reply to be RUDE and unwarranted--Your customer service is terrible--surely, some form of "thank you for giving us a try...your service will be cancelled after the current billing period" and actually closing with your name--real or otherwise. You truly do not inspire much confidence. Frankly, I am dumbfounded by your reply--quite odd, really. Regards -------------------------------------------- On Wed, 3 Jun 2020 19:23:09 -0400, wrote: I’m sure these “problems” had nothing to do with your listings not being compatible with ETSY and everything with our service, Rigtht? CANCELLED. ------------------------------------------------- From: xxxxxxxx Sent: Wednesday, June 03, 2020 6:36 PM To: support@esaproductmanager.com Subject: Re: esa Welcome email for Etsy Hello Please cancel my service after this current paid month is done--do not charge for further service. I used it and still had to do too much revising to ALL the imported listings so is not really saving me any time. Please reply to confirm cancellation. Thanks xxxxx **What problems is esa Product Manager solving and how is that benefiting you?** Wanted to import ebay listings into etsy. ### 2. Useless **Rating:** 0.0/5.0 stars **Reviewed by:** Lindsey F. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2018 **What do you like best about esa Product Manager?** It does upload the listings with some information and the photos. **What do you dislike about esa Product Manager?** No support. The phone number rings, it says "press zero for tech support." When you press zero, it says "Press zero for tech support." When you press zero, ... The help videos are mumbled, and he keeps repeating "it's simple!" The help videos show different screens than the program when you use it. The program is out of sequence - you are supposed to do step 4 first, then step 1 then, I don't know. At one point, you have to locate a tiny font which says "click here to continue", and then when you are finished, you get no confirmation, the page just sits there as if nothing happened. You can't even log in to the program until you figure out what they mean by "shop" - is it the Ebay site? the Etsy site or the esa program? Which login do you need, the user name, the login name the store name? When the items didn't upload properly he blamed me, saying I should not have paid for the item until I uploaded the items. Yet he had demanded I pay first BEFORE using the program. In any event, no "free trial" as the splash page promises. When the items finally uploaded, they were all in the wrong category, and they all had free shipping. So you have to go through all 1000 items, or how ever many you have, and change this information one by one before they can be listed. The help person or programmer won't tell me how or if these programs can be resolved. He says he "doesn't answer random questions." He says he has "other customers" to help - yes, that I do believe! **Recommendations to others considering esa Product Manager:** Don't **What problems is esa Product Manager solving and how is that benefiting you?** None so far ### 3. Perfect solution for start ups **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2018 **What do you like best about esa Product Manager?** i have been enjoying the free service for almost a year and i absolutely love it, it is the perfect solution for startups **What do you dislike about esa Product Manager?** I did not have any problems with is so far, the pictures could be larger but i know there is a paid version for that **Recommendations to others considering esa Product Manager:** i would recommend esa Product Manager to anyone who has a website and regularly needs to transfer products from Ebay **What problems is esa Product Manager solving and how is that benefiting you?** I am saving time and money, as most of the available services of this kind charge quite a lot of money for this job ### 4. quick and easy **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2018 **What do you like best about esa Product Manager?** how easy it was to set app up and use **What do you dislike about esa Product Manager?** when import was complete (free version) it import some random category's and lost of tags and number above my types that i could not figure out how to remove or hide from public view **What problems is esa Product Manager solving and how is that benefiting you?** trying to add eBay listing to shopify shop ### 5. Much better than the original shopify app **Rating:** 5.0/5.0 stars **Reviewed by:** Jake M. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2018 **What do you like best about esa Product Manager?** Much quicker and easier to use without as many bugs. **What do you dislike about esa Product Manager?** Doesn't always make changes to your listings, easier to delete original listing and re-upload. not a big deal **Recommendations to others considering esa Product Manager:** Try it and see for yourself. **What problems is esa Product Manager solving and how is that benefiting you?** Saves time ### 6. I have used this several times and find it very useful and a helpful. **Rating:** 5.0/5.0 stars **Reviewed by:** samuel w. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2018 **What do you like best about esa Product Manager?** I can import my listing from ebay to shopify which is a +++. **What do you dislike about esa Product Manager?** there is nothing I didn't like as of yet. **What problems is esa Product Manager solving and how is that benefiting you?** it creates a less labor intensive atmosphere. ### 7. Was looking for a PAINLESS way to import my ebay sales into my website... ESA is the Way! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2018 **What do you like best about esa Product Manager?** A reliable and easy way to add ebay sales!!! Thanks! **What do you dislike about esa Product Manager?** Nothing! So far it is as easy as I expected! **What problems is esa Product Manager solving and how is that benefiting you?** Seems easy! ### 8. Fantastic app **Rating:** 3.5/5.0 stars **Reviewed by:** Kim H. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2018 **What do you like best about esa Product Manager?** Easily brings ebay listings into shopify **What do you dislike about esa Product Manager?** Wish I had more control over it and able to bring in more than one ebay **What problems is esa Product Manager solving and how is that benefiting you?** Not having to list in two separate places ### 9. Esa Product Manager Review **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin M. F. | IT Director, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2018 **What do you like best about esa Product Manager?** awesome application, I have tried several apps but none function as well as this **What do you dislike about esa Product Manager?** nothing, it functions the way we need it to function **What problems is esa Product Manager solving and how is that benefiting you?** awesome time savings ### 10. Great product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Industrial Automation | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2018 **What do you like best about esa Product Manager?** The ease of use and save a lot of time for our listings to go up **What do you dislike about esa Product Manager?** The interface could be a little better to manuver **What problems is esa Product Manager solving and how is that benefiting you?** saving time and greater audience faster ### 11. Free system **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2018 **What do you like best about esa Product Manager?** Great system , use regularly to update our website **What do you dislike about esa Product Manager?** font on wording and spacing sometimes does not transpose correctly **What problems is esa Product Manager solving and how is that benefiting you?** updates to our products ## esa Product Manager Discussions - [What is esa Product Manager used for?](https://www.g2.com/discussions/what-is-esa-product-manager-used-for) - [View esa Product Manager pricing details and edition comparison](https://www.g2.com/products/esa-product-manager/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-19+18%3A19%3A03+-0500&secure%5Bsession_id%5D=bf6e1d4c-f643-49c0-934c-9c46a41f52de&secure%5Btoken%5D=1072cfa9941e7ad988fcb23aaee819534ac9097999fd079efdb5b315afbb687c&format=llm_user) ## esa Product Manager Features **Agentic AI - E-Commerce Tools** - Cross-system Integration - Adaptive Learning - Natural Language Interaction ## Top esa Product Manager Alternatives - [Tidio](https://www.g2.com/products/tidio/reviews) - 4.6/5.0 (1,844 reviews) - [Elfsight](https://www.g2.com/products/elfsight/reviews) - 4.8/5.0 (886 reviews) - [LoyaltyLion](https://www.g2.com/products/loyaltylion/reviews) - 4.6/5.0 (605 reviews)