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Eracent Reviews & Product Details

Eracent provides comprehensive IT Asset Management (ITAM) and Software Asset Management (SAM) solutions that enable enterprises to govern and manage the full lifecycle of all of their IT assets, software licenses and subscriptions. IT Management Center™ (ITMC) clients gain full visibility into their complete environment, and they benefit from cost optimization, reduced publisher audit risk, streamlined and automated processes, and minimized endpoint and network security threats. ITMC Discovery and IT-Pedia® provide a continuously updated, normalized asset and license baseline. The publisher-specific Continuous License Reconciliation™ (CLR) modules enable license position reporting and proactive management around any licensing model. This includes Oracle GLAS-verified detection and reporting for Oracle Database, Java SE and Fusion Middleware, as well as SAP/SAP Engines, IBM subcapacity licensing, and many more. The Eracent SBOM Manager provides management and analysis to identify and mitigate vulnerabilities, expose potential license risk, and support obsolesence management. Eracent's CyberSecurity Management Suite (CSMS) helps organizations successfully implement and maintain an effective NIST CSF 2.0-based cybersecurity program. available in on-premise, subscription and hosted options. Eracent's solutions are available in hosted or on-premise versions.

Seller

Eracent

Discussions

Eracent Community

Languages Supported

English, Polish

Overview by

Terry Divelbliss

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Julian C.

Financial Manager

Renewables & Environment

Small-Business (50 or fewer emp.)

12/5/2023

"The Slow Problem Solver"

2.5/5

What do you like best about Eracent?

Eracent has a user interface that is difficult to use. This makes navigation and reporting tasks tough making it difficult for me to handle and analyze data. The team, at Eracent lacks the ability to adapt their tool to fit our requirements. Review collected by and hosted on G2.com.

What do you dislike about Eracent?

The interface of Eracent is overwhelming and confusing for users making it a problem to navigate. Implementing Eracent across our technology ecosystem was time consuming. The support provided by Eracent also lacks in terms of response times and limited customization options. Review collected by and hosted on G2.com.

Max L.

Secretary

Consulting

Small-Business (50 or fewer emp.)

9/30/2023

"Reducing costs considerably"

4.5/5

What do you like best about Eracent?

Eracent solves problems, with speed and adapts well to changing environments. It offers a sophisticated toolkit for managing assets. Review collected by and hosted on G2.com.

What do you dislike about Eracent?

There is room for improvement in terms of making the user interface user friendly which simplify navigation and reporting tasks. Review collected by and hosted on G2.com.

Chuck M.

Eracent Subject Matter Expert

Mid-Market (51-1000 emp.)

8/13/2021

"Exceptional Suite of Tools"

4.5/5

What do you like best about Eracent?

I've been an Eracent user since version 9.2, now using 10.2. A lot of the manual processes in 9.2 have been automated in 10.2. Remedition between the Discovey and Lifecycle have simplified what's on the network and what's listed in the Lifecycle (purchased assets) to display a total package for the use for inventory, SAM and ITSM.

In a nutshell, I best like the automation in the ITMC suite. Review collected by and hosted on G2.com.

What do you dislike about Eracent?

If there is one thing I dislike about the Eracent ITMC suite is the use of the color green. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals

Enterprise (> 1000 emp.)

5/12/2022

"Eracent helps with Asset Management and Tracking"

5/5

What do you like best about Eracent?

Eracent has helped us keep track of our software application assets at a time when we appeared to be a target for vendors performing license audits. That was our starting point. Since then Eracent has worked with us to expand its scope to track a broader range of assets. It is easily configurable and presents data in easy-to-consume formats. Review collected by and hosted on G2.com.

What do you dislike about Eracent?

There is not a lot to dislike about this product/service. The firm has addressed the shortcomings that we have uncovered with unusual speed and haste. Not sure if we were a leading customer or as a start-up they were focused in capturing market share. Review collected by and hosted on G2.com.

What problems is Eracent solving and how is that benefiting you?

See the above answer, but to reiterate, we were targets of software license audits by a number of firms, We got tired of truing up license counts without solid data to back up an argument. It took a couple of years to full mobilize Eracent across our technology ecosystem, but the last audit was more successful for us and less successful for the software firm - this was a significant win and Eracent provided the analytics to counter the initial audit findings. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

11/12/2021

"Flexible Solution to Meet your Enterprise Needs"

5/5

What do you like best about Eracent?

Ease of use, flexibility, and customization. These are all key in why our choice is Eracnet. Having been a user for over 12 years now, it has integrated its way into our workforce seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Eracent?

There is not much to say here. If there is a need for something, the team at Eracent does what they can to accommodate. With our ever-changing environments, it is great to have a tool that can evolve to our needs. Review collected by and hosted on G2.com.

David C.

Senior Analyst, Infrastructure Management & Controls

Enterprise (> 1000 emp.)

8/11/2021

"Comprehensive Enterprise ITAM"

4.5/5

What do you like best about Eracent?

Discovery capabilities for machine scanning and software installation reporting, flexibility of data exchange with other systems (i.e.,: ServiceNow CMDB, data extractors for O365, etc.), software usage reporting. Review collected by and hosted on G2.com.

What do you dislike about Eracent?

More self-healing options for agents would be great.

Options and abilities for tracking and reporting on cloud-based software could be enhanced. Review collected by and hosted on G2.com.

What problems is Eracent solving and how is that benefiting you?

Manage licenses, control and monitor costs, remain compliant and in a good defensive position for potential audits.

Thanks to flexibility and data exchange with other systems we are able to realize a 'last-mile' connection between actualized SAM data (discovered installations, entitlement, licenses and allocations) and a manually maintained configuration management database of approved software titles. Review collected by and hosted on G2.com.

Matt N.

FP&A Manager

Enterprise (> 1000 emp.)

9/28/2021

"Great product!"

4.5/5

What do you like best about Eracent?

Intuitive and easy to use software license management tool Review collected by and hosted on G2.com.

What do you dislike about Eracent?

I have not found anything in the tool that I have disliked so far Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Enterprise (> 1000 emp.)

7/27/2021

"Flexible, Enterprise grade IT Asset management system"

5/5

What do you like best about Eracent?

The amount of flexibiity in configuring the solution to meet our needs and provide valuable insight into our it assets. Review collected by and hosted on G2.com.

What do you dislike about Eracent?

Complexe but workable. make sure you have all of you data ready when you implement. Preparation is key for the implementation Review collected by and hosted on G2.com.