# Equitrac Reviews
**Vendor:** Tungsten Automation  
**Category:** [Print Management Solutions](https://www.g2.com/categories/print-management)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 16
## About Equitrac
Equitrac intelligent print management software makes printing work the way you want it to: Simply, securely and with maximum savings at every step. One click for any print job and any printer. No worries about print servers, compatible print drivers or whether the printer is ready.




## Equitrac Reviews
  ### 1. Equitrac, a powerful but increasingly complicated tool

**Rating:** 1.5/5.0 stars

**Reviewed by:** Aina G. | MPS &amp; Digital Transformation Project Manager, Business Supplies and Equipment, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 30, 2023

**What do you like best about Equitrac?**

When all features were concentrated in a single version (V5)

**What do you dislike about Equitrac?**

The break from V5 to V6 was accompanied by an excessive variation of functionnalities and versions via Kofax ControlSuite, Kofax Equitrac v6, Kofax AutoStore 8 and Kofax Output Manager 5.
Unlike other solutions, the licensing mode is even more complicated.

**What problems is Equitrac solving and how is that benefiting you?**

Equitrac as an accounting solution enables the measurement, management and tracking of document output on network printing systems.
It also allows the implementation of a cost allocation strategy per USER, per SERVICE or per GROUP.
Key features such as ROUTING, FOLLOW YOU Printing, powerful REPORTING ensured real added value to the tool.

  ### 2. easy to use, very useful, excellent reporting module

**Rating:** 4.5/5.0 stars

**Reviewed by:** Paulo F. | Sales, Enterprise (> 1000 emp.)

**Reviewed Date:** December 21, 2021

**What do you like best about Equitrac?**

ease of installation, access modules, total control over print jobs and use of printing equipment, copies, scanning.

**What do you dislike about Equitrac?**

I would need to be able to control more operating systems.

**Recommendations to others considering Equitrac:**

best application for print control and device management.

**What problems is Equitrac solving and how is that benefiting you?**

printing consumptions, accesses, and uses of printing equipment. Security

  ### 3. A software improving day by day

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sandarbh A. | Full Stack Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 11, 2020

**What do you like best about Equitrac?**

It's a reliable product which has significantly improved in last couple of years when it has integrated itself with active directory. Great product once it's configured and running.
The availability to work on any device from anywhere is the cherry on top because one can never expect that on a paper !

**What do you dislike about Equitrac?**

It only suits those organizations which has a lot of users. The training for Equitrac is difficult as it' hard to setup and configure and server sprawl is present. 
Being on network there's always a scope of your data being breached.

**Recommendations to others considering Equitrac:**

If you want to cut on your paper cost and deal a clutter free office life, I advise you to please go with Kofax Equitrac and I'm sure you'll never regret your decision of going digital and manage your paper trail smoothly.
Equitrac provides the right features such as Ethernet card reader and Embedded clients which make your digital paper footprint secure entirely.
Allows your documents to be accessed from mobile and web and thus you'll never regret leaving your system behind.

**What problems is Equitrac solving and how is that benefiting you?**

We're trying to reduce paperwork and cut on documents cost so as to promote environment sustainability and Equitrac is helping me in achieving that quite easily.
It allows me to print from anywhere and everywhere and as it's secure, so I don't have to worry about my paper trail leaving behind.
The printing quality of paper is superb with the right tone and color which never allows me to miss my physical printer and provides me the user satisfaction which I was looking from quite a time.

  ### 4. Equitrac, Makes Printing Simple

**Rating:** 4.5/5.0 stars

**Reviewed by:** Choi W. | Assistant Web Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 27, 2019

**What do you like best about Equitrac?**

It is printing for sure! I can recover my prints every time, and I'm ready to publish from anywhere, wherever. Moreover, it does not matter if they are multifunction or that brands manufacture our workplace apparatus. It works for all!

**What do you dislike about Equitrac?**

Into my own business, there was some push back. Initially, we should not be using this program. After some convincing, I managed to convert our business to Equitrac. It will cost a substantial sum of money, so make sure to budget.

**Recommendations to others considering Equitrac:**

I would suggest trying this item. Since it might lower the cost your company spends on printing In case you have limited IT resources, think about this item much more.

**What problems is Equitrac solving and how is that benefiting you?**

We don't need to rely heavily on IT for items like print driver upgrades, offline apparatus, etc.. We looked for printing management applications. We have seen decreased costs, improved efficiency, and waste.

  ### 5. Equitrac User Experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.)

**Reviewed Date:** October 18, 2019

**What do you like best about Equitrac?**

Equitrac is an excellent software tool for print management and it is effective in reducing your overall printing cost. It is reliable and secure at all times and easy to use even for beginners. It prints and produces quality documents and I personally rarely encounter errors with the service. 

Because our company does a lot of handling with mass printing, it is easy to be overwhelmed with the numbers. However, Equitrac does a phenomenal job of not only tracking expenses but helping you create a reliable budget and say what is necessary and what is not. The costs of printing is practically taken care of with the help of this software. 

**What do you dislike about Equitrac?**

The user interface is not that good because the layout has a lot of tabs. In addition, it is a bit more on the pricey side although it is worth the extra costs. There are some bugs here and there but they are manageable and easy to work with. I still highly recommend Equitrac for printing needs in any company. 

**Recommendations to others considering Equitrac:**

It is good for business development meetings as well, advertise this product to everyone at your workplace! It is a great tool for any department at your office.

**What problems is Equitrac solving and how is that benefiting you?**

It is good in tracking overall printing costs and of course helping budget where the costs are going. There are significant cost savings associated with using this software. 

  ### 6. Wonderful!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rosalyn M. | Speaker Series Director , Political Organization, Enterprise (> 1000 emp.)

**Reviewed Date:** October 28, 2019

**What do you like best about Equitrac?**

Easy to use, great service. We have never had a problem 

**What do you dislike about Equitrac?**

I wish that some of the customer service reps were more on the ball! 

**Recommendations to others considering Equitrac:**

Make sure that your team receives adequate training 

**What problems is Equitrac solving and how is that benefiting you?**

We are redefining how our company works- we are able to change how this impacts our customers through printing fulfillment and management. 

  ### 7. Easy and efficient to use. 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 15, 2019

**What do you like best about Equitrac?**

Equitrac makes it quite easy to allow for output management for the printers and copiers we use in the office. 

**What do you dislike about Equitrac?**

There is nothing I generally dislike about Equitrac for my use in the office. 

**What problems is Equitrac solving and how is that benefiting you?**

I tend to solve the cost allocation issues as well as document cost management using Equitrac. It is a big time saver for me, not having to track down any issue that Equitrac has caught already. 

  ### 8. This is a great app to track copies made for clients

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 02, 2019

**What do you like best about Equitrac?**

This is a great app to track copies made for clients

**What do you dislike about Equitrac?**

I’m not finding anything that I dislike.

This app allows for our accounting department to quickly track clients expenses and transfer cost and expense directly to the client for reimbursement 

**Recommendations to others considering Equitrac:**

Great tool for printing needs

**What problems is Equitrac solving and how is that benefiting you?**

 The benefits of Equitrac is being able to bill the client for copies made

  ### 9. Affordable way to print 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 12, 2019

**What do you like best about Equitrac?**

As an administrator I’m constantly watching the costs of printing and mass producing. Equitrac is super affordable for our smaller office. 

**What do you dislike about Equitrac?**

It did make some mistakes with our auditing a few months back but it was fixable. 

**Recommendations to others considering Equitrac:**

I’m not sure 

**What problems is Equitrac solving and how is that benefiting you?**

Managing costs for sure. We’ve saved so much money on printing costs. 

  ### 10. Makes printing easy! 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.)

**Reviewed Date:** August 29, 2019

**What do you like best about Equitrac?**

I love that it’s secure, cost efficient and easy to print documents 

**What do you dislike about Equitrac?**

It was initially difficult to set up and there were a few interface problems 

**What problems is Equitrac solving and how is that benefiting you?**

The main benefit is the efficiency and significant cost savings. 

  ### 11. Great Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 15, 2019

**What do you like best about Equitrac?**

We do a ton of business develop meetings and have never been let down by Equitrac

**What do you dislike about Equitrac?**

You pay a premium, but well worth it. Overall it was a great service

**What problems is Equitrac solving and how is that benefiting you?**

Great for Business Development Meetings

  ### 12. 10/10 Recommend!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 29, 2019

**What do you like best about Equitrac?**

Secure printing for sure! I'm able to print from anywhere, anytime and can retrieve my prints whenever, wherever. And it doesn't matter that our office devices are manufactured my different brands, or whether their multifunction. It works for everything!

**What do you dislike about Equitrac?**

There is nothing to write about dislike. I strongly recommend this product.

**Recommendations to others considering Equitrac:**

Set up a demo and let the product speak for itself! Make sure to have a list of all functionalities/pain points so you can easily compare.

**What problems is Equitrac solving and how is that benefiting you?**

Not having to rely so heavily on IT for things like print driver updates, offline devices, etc. Also, we were looking for print management software they checked all of our boxes. We've seen increased efficiency, reduced costs and reduced waste.

  ### 13. Important name, poor application ...

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Printing | Enterprise (> 1000 emp.)

**Reviewed Date:** February 01, 2019

**What do you like best about Equitrac?**

It is an application designed for large doses of printers in your system, but its administration, configuration and, above all, its application to configure have been delayed ... Please Equitrac (Nuance) a web administration NOW!

**What do you dislike about Equitrac?**

Poor application to configure with a host of properties that confuses. Prehistoric embeddeds management. Configuration I have installation with horrific DRS ... they have to be updated now. And the latest version is an avalanche of bugs.

**Recommendations to others considering Equitrac:**

Evolve the software and correct the new version (7).

**What problems is Equitrac solving and how is that benefiting you?**

The truth is that only few ...  It gives more problems than it solves.

  ### 14. Print Management Software, Made Right

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2018

**What do you like best about Equitrac?**

Equitrac is a print management software that helps users print documents at maximum cost efficiency. What I love most is it is a secure and easy way to produce and print documents. 

**What do you dislike about Equitrac?**

At first, there was some push back in my company that we shouldn't be using this software. After some convincing, I was able to convert our company over to Equitrac. It does cost a significant amount of money, so be sure to budget accordingly. 

**Recommendations to others considering Equitrac:**

I would recommend at least trying this product. If you have limited IT resources consider this product even more, as it can help reduce the overall cost your business spends on printing. 

**What problems is Equitrac solving and how is that benefiting you?**

It has helped my business reduce its carbon footprint. It has also significantly helped up reduce our overall printing cost. 

  ### 15. Great for tracking cost

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.)

**Reviewed Date:** February 26, 2019

**What do you like best about Equitrac?**

Easy to get reports from, and has some easy to use methods of tracking printing costs across large scale organisations

**What do you dislike about Equitrac?**

There can be issues with setup if it's not done correctly, some users may assign costs to incorrect cost centres though this is more of an internal process failing!

**What problems is Equitrac solving and how is that benefiting you?**

Tracking of company printing costs across the group I order to understand where the bulk of cost is driven, and therefore become able to reduce cost effectively 

  ### 16. May be Good for big company/institution setting

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 24, 2018

**What do you like best about Equitrac?**

We have this installed, its good but I don't think its great. We have it linked to AD and that works pretty well, however, being in a small scale private company we dont have lots of users.

**What do you dislike about Equitrac?**

A bit difficult to setup and configure,not so good user interface and layout, and put against other print management software like Papercut, Equitrac just completely fails to live up to standards. 

**Recommendations to others considering Equitrac:**

Make it easier to use. Be more user friendly

**What problems is Equitrac solving and how is that benefiting you?**

After couple of days of trial we've got it remove completely.


## Equitrac Discussions
  - [Logging in](https://www.g2.com/discussions/logging-in-286ebf1f-6caf-42eb-b862-b70594de39dc) - 1 upvote

- [View Equitrac pricing details and edition comparison](https://www.g2.com/products/equitrac/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+12%3A40%3A21+-0500&secure%5Bsession_id%5D=deb226ab-0237-4bc8-9282-0e020c6d7339&secure%5Btoken%5D=acf890996bea93f09c5546797eb430eda002a158e08d90efbf502083c0a6fe8c&format=llm_user)

## Equitrac Features
**Hardware**
- New Printers
- Network
- Queues
- Updates
- Employee Computers

**Logistics**
- Print Jobs
- Cost
- Cut Waste
- Compliance

**Agentic AI - Print Management**
- Autonomous Task Execution
- Multi-step Planning
- Decision Making

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