Epic Payments Reviews & Product Details

It is easy to integrate with our AMS and it is our main agency payment tool Review collected by and hosted on G2.com.

Everything is great about this application Review collected by and hosted on G2.com.

Our agencies love using Applied Pay! It's super easy to use and makes transactions a breeze. The user-friendly interface has really improved our payment processing.

Plus, the Applied Pay team is always working hard to roll out new updates, so the product keeps getting better and better. We really appreciate their commitment to continuous improvement.

Overall, Applied Pay is a fantastic tool for our operations. Review collected by and hosted on G2.com.

With the system continuously evolving, it can be challenging to keep up with all the changes. Staying updated requires extra effort, but the benefits of the improvements make it worthwhile. Review collected by and hosted on G2.com.

The ease it provided to receive payments. Review collected by and hosted on G2.com.

there isn't much i dislike honestly. All good Review collected by and hosted on G2.com.

We are early adopters of Applied Pay because it provides so many time saving mechanisms to our servicing team. From payment links to premium financing to autopay… we’re incorporating these things right away to relieve the follow up burden on payments from insureds. Review collected by and hosted on G2.com.

Still a few bugs since we’re early adopters. Review collected by and hosted on G2.com.

Our favorite thing is that we can include a link to the payment platform on our invoices. Aside from that, it's extremely easy for us and for clients to use. Implementation was very simple and seamless for us on the agency end. We can't review Customer Support as we haven't needed it, primarily due to the comprehensive information we were provided during the implemental process. Probably 50% of our clients have used the Applied Pay link on our invoices and we've gotten zero complaints. Clients also like the ease of using either bank electronic transfer or credit cards for payments. We chose not to pass on the $4 service charge for electronic payments, which has made the electronic payment option free of additional costs for our clients. All Applied Pay functions are handled by our Accounting Department so it was simple for our Service personnel to integrate into their process - all they do differently is point out the link on our invoices. Review collected by and hosted on G2.com.

The only thing that's not a positive is that client payments don't hit our bank account immediately. They have to be processed through applied first, so there's a banking delay of one or two days. Not a big deal for us though. Review collected by and hosted on G2.com.

It's very easy to use on both the agent and client side. You can even create a formatted email to send to clients with the payment link. Review collected by and hosted on G2.com.

When you first get started large payments have to be verified, which isn't too difficult just a little inconvenient. Review collected by and hosted on G2.com.

It generates an activity as a notice and an e-mail Review collected by and hosted on G2.com.

It lets payments go through without a customer number or a name that matches our customer in the system. These payment do not create a transaction, so I have to manually add them. Also on downpayments I have to manually go back in and apple drs to credits. So the system is not really streamlined. I'd say on 80% of the applied pay transactions, I have to apply the drs to crs. Review collected by and hosted on G2.com.

The convenience and ease of doing business. Also enjoy the fact that Applied continues to enhance the product. User friendly. Quick payouts. Review collected by and hosted on G2.com.

There's not much to dislike about Applied Pay. Review collected by and hosted on G2.com.