--- title: Entrust Certificate Manager Reviews meta_title: 'Entrust Certificate Manager Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Entrust Certificate Manager works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 6 scale: '5' date_modified: '2026-06-24' parent_category: name: Confidentiality url: https://www.g2.com/categories/confidentiality --- # Entrust Certificate Manager Reviews **Vendor:** Entrust, Inc. **Category:** [SSL & TLS Certificate Tools](https://www.g2.com/categories/ssl-tls-certificate-tools) **Average Rating:** 4.2/5.0 **Total Reviews:** 6 ## About Entrust Certificate Manager Entrust Certificate Manager is part of Entrust Certificate Services, a web-based certificate lifecycle management platform that helps you manage all of your digital certificates, from Entrust and other Certification Authorities (CAs). Entrust Certificate Manager allows organizations with large numbers of private and public trust certificates to monitor and track their in-use certificates. New certificates can be requested, issued and downloaded for immediate deployment all without leaving the ServiceNow environment. Role-based access control is available to identify the persons in the organization responsible for certificate administration. Other users can be assigned permissions to request certificates subject to an additional approval workflow where a certificate administrator must approve their request prior to a certificate being issued. Integration with both Entrust Certificate Services and the Entrust CA-Gateway allows both public trust and private trust certificates to be issued and managed in ServiceNow. Integration with the ServiceNow CMDB module ensures that all digital certificate that are created in your organization will automatically be added to CMDB and tracked as CIs alongside all of your other IT assets. This application is domain-separation aware. Users and administrators assigned to domains are only able to see requests and certificates for the organization(s) assigned to their domain to support MSP workflows. Individual certificate users can view their issued certificates and "self-service" request replacement certificates prior to the certificates expiring. Certificate administators also have the ability to view all issued certificates and issue replacement certificates on behalf of their users. Key Features - Request, renew and download SSL/TLS certificates without leaving ServiceNow - Presents an approval workflow in ServiceNow for certificates requested by users other than certificate administrators - Synchronizes the list of certificates and certificate metadata with your Entrust Certificate - Services account or your Entrust CA-Gateway - Integration with ServiceNow CMDB and ServiceNow Certificate Management application - Support for Domain Separated instances to support MSP workflows ## Entrust Certificate Manager Pros & Cons **What users like:** - Users find the **user-friendly certificate generation** process of Entrust Certificate Manager highly efficient and convenient. (1 reviews) - Users value the **reliable security and scalability** offered by Entrust Certificate Manager for their SSL certificate needs. (1 reviews) **What users dislike:** - Users find the **initial setup complex** , making it challenging to navigate the platform for newcomers. (1 reviews) - Users find the **customer support lacking** , experiencing delays in addressing crucial problems with Entrust Certificate Manager. (1 reviews) - Users find the **high pricing** of Entrust Certificate Manager to be a significant downside to the service. (1 reviews) ## Entrust Certificate Manager Reviews ### 1. A True Single Pane of Glass for Organization-Wide Certificate Visibility **Rating:** 4.5/5.0 stars **Reviewed by:** Saurabh J. | Senior Software Assistant, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Entrust Certificate Manager?** Centralised “Single Pane of Glass” visibility, the platform provides a unified view of all digital certificates across the entire organisation. **What do you dislike about Entrust Certificate Manager?** Since late 2024, Google Chrome, Mozilla Firefox, and Apple Safari have moved to distrust newly issued public SSL/TLS certificates from Entrust. This change follows what they described as a “pattern of compliance failures,” along with delayed certificate revocations. **What problems is Entrust Certificate Manager solving and how is that benefiting you?** Entrust Certificate Manager addresses the operational chaos and security risks of “cryptographic sprawl” the unmanaged growth of digital certificates across diverse IT environments. ### 2. Intuitive Web Interface Makes Certificate Issuance Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Saurabh J. | Associate Software Engineer, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** March 13, 2026 **What do you like best about Entrust Certificate Manager?** The web-based interface is often described as intuitive and user-friendly, allowing administrators to issue certificates right after completing the initial domain validation process. **What do you dislike about Entrust Certificate Manager?** Because of the distrust, Entrust now issues public certificates through partnerships, which can add an extra layer of complexity for some administrators. **What problems is Entrust Certificate Manager solving and how is that benefiting you?** By providing automated expiry notifications, the platform helps ensure you never miss a renewal, keeping your websites and applications reachable. ### 3. Very easy to work with SSL certificates using Entrust Certificate Manager **Rating:** 4.0/5.0 stars **Reviewed by:** Snehasish C. | Systems Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** December 10, 2024 **What do you like best about Entrust Certificate Manager?** The process of generating SSL certificates using Entrust is very user friendly. It also provides with the feature of auto renewal of certificates to avoid manual intervention. Its provides high security and scalability for all sizes of organizations. **What do you dislike about Entrust Certificate Manager?** The initial setup and implementation of the platform can be a bit disorienting to newcomers. The pricing of the service is a bit high. Also I feel like the customer support of the service could be a bit faster to address critical issues. **What problems is Entrust Certificate Manager solving and how is that benefiting you?** I require SSL certificates for the validity of our website and that is where Entrust helps me to provide them to me every year. ### 4. Training was excellent. Sally was very good and experienced in sharing the knowledge from basics **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2023 **What do you like best about Entrust Certificate Manager?** Knowledge about PKI, Entrust products and ePassport architecture and it's products.. **What do you dislike about Entrust Certificate Manager?** More technical doc, SDks for HSM integration in Java and .net programming language **What problems is Entrust Certificate Manager solving and how is that benefiting you?** It helps in resolving Issues occurs in issuance of DSC life cycle management. ### 5. A powerful PKI Software to keep your data safe **Rating:** 5.0/5.0 stars **Reviewed by:** Tabresh R. | Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 21, 2019 **Describe the project or task Entrust Certificate Manager helped with:** We have purchased Entrust SSL for securing sensitive areas of our external presence and login tokens **What do you like best about Entrust Certificate Manager?** The fact that it allows me and my colleagues to log in to client secure virtual machines anytime and anywhere and also the ease of access **What do you dislike about Entrust Certificate Manager?** The product is a bit heavier on the price even when there are so many competitors **Recommendations to others considering Entrust Certificate Manager:** All the people qho need a secure environment for their workplace must go for this **What problems is Entrust Certificate Manager solving and how is that benefiting you?** It has helped us to secure clients web presence and helped us in logging in to clients virtual machines ### 6. Create SSL certs **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2019 **Describe the project or task Entrust Certificate Manager helped with:** Create SSL certs **What do you like best about Entrust Certificate Manager?** Able to create SSL certs online without needing to self sign. **What do you dislike about Entrust Certificate Manager?** The time it took to generate the SSL certs. **What problems is Entrust Certificate Manager solving and how is that benefiting you?** Making a website https ## Entrust Certificate Manager Discussions - [What is Entrust Datacard Certificate Manager used for?](https://www.g2.com/discussions/what-is-entrust-datacard-certificate-manager-used-for) - [View Entrust Certificate Manager pricing details and edition comparison](https://www.g2.com/products/entrust-certificate-manager/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-24+12%3A42%3A52+-0500&secure%5Bsession_id%5D=de4ce07d-2016-440b-906d-b94264f7074b&secure%5Btoken%5D=d6898593565f3175eede69d65d5b4591dfe905377086b07be2c18b93e6a19776&format=llm_user) ## Entrust Certificate Manager Features **Administration** - Notifications - Warranty - Server License - Free Reissues **ServiceNow Apps** - ServiceNow Integration - Value **Functionality** - Certificate Discovery - Expiration Monitoring - Automated Certificate Operations - Policy And Role-Based Access Controls - Workflow - Protocol Support - Reporting And Search - Audit And Enforcement - Key Storage **Functionality** - Multi-Domain Support - Browser Support - Site Seal - AI Features **Agentic AI - ServiceNow Store Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Security** - Domain Validated SSL - Issuance Speed - Encryption Strength - Extended Validation SSL - Organization Validated SSL ## Top Entrust Certificate Manager Alternatives - [Cloudflare Application Security and Performance](https://www.g2.com/products/cloudflare-application-security-and-performance/reviews) - 4.5/5.0 (580 reviews) - [Sectigo Certificate Manager](https://www.g2.com/products/sectigo-certificate-manager/reviews) - 4.5/5.0 (184 reviews) - [IONOS 1&1 Domains and hosting](https://www.g2.com/products/ionos-1-1-domains-and-hosting/reviews) - 3.5/5.0 (149 reviews)