Entrust Certificate Manager Reviews & Product Details

Entrust Certificate Manager is part of Entrust Certificate Services, a web-based certificate lifecycle management platform that helps you manage all of your digital certificates, from Entrust and other Certification Authorities (CAs). Entrust Certificate Manager allows organizations with large numbers of private and public trust certificates to monitor and track their in-use certificates. New certificates can be requested, issued and downloaded for immediate deployment all without leaving the ServiceNow environment. Role-based access control is available to identify the persons in the organization responsible for certificate administration. Other users can be assigned permissions to request certificates subject to an additional approval workflow where a certificate administrator must approve their request prior to a certificate being issued. Integration with both Entrust Certificate Services and the Entrust CA-Gateway allows both public trust and private trust certificates to be issued and managed in ServiceNow. Integration with the ServiceNow CMDB module ensures that all digital certificate that are created in your organization will automatically be added to CMDB and tracked as CIs alongside all of your other IT assets. This application is domain-separation aware. Users and administrators assigned to domains are only able to see requests and certificates for the organization(s) assigned to their domain to support MSP workflows. Individual certificate users can view their issued certificates and "self-service" request replacement certificates prior to the certificates expiring. Certificate administators also have the ability to view all issued certificates and issue replacement certificates on behalf of their users. Key Features - Request, renew and download SSL/TLS certificates without leaving ServiceNow - Presents an approval workflow in ServiceNow for certificates requested by users other than certificate administrators - Synchronizes the list of certificates and certificate metadata with your Entrust Certificate - Services account or your Entrust CA-Gateway - Integration with ServiceNow CMDB and ServiceNow Certificate Management application - Support for Domain Separated instances to support MSP workflows

Seller

Entrust, Inc.

Discussions

Entrust Certificate Manager Community

Overview by

Dane Roberts

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SJ

Saurabh J.

Senior Software Assistant

Computer Software

Enterprise (> 1000 emp.)

3/11/2026

"A True Single Pane of Glass for Organization-Wide Certificate Visibility"

4.5/5

What do you like best about Entrust Certificate Manager?

Centralised “Single Pane of Glass” visibility, the platform provides a unified view of all digital certificates across the entire organisation. Review collected by and hosted on G2.com.

What do you dislike about Entrust Certificate Manager?

Since late 2024, Google Chrome, Mozilla Firefox, and Apple Safari have moved to distrust newly issued public SSL/TLS certificates from Entrust. This change follows what they described as a “pattern of compliance failures,” along with delayed certificate revocations. Review collected by and hosted on G2.com.

SJ

Saurabh J.

Software Consultant

Enterprise (> 1000 emp.)

3/13/2026

"Intuitive Web Interface Makes Certificate Issuance Easy"

4/5

What do you like best about Entrust Certificate Manager?

The web-based interface is often described as intuitive and user-friendly, allowing administrators to issue certificates right after completing the initial domain validation process. Review collected by and hosted on G2.com.

What do you dislike about Entrust Certificate Manager?

Because of the distrust, Entrust now issues public certificates through partnerships, which can add an extra layer of complexity for some administrators. Review collected by and hosted on G2.com.

SC

Snehasish C.

Systems Engineer

Enterprise (> 1000 emp.)

12/10/2024

"Very easy to work with SSL certificates using Entrust Certificate Manager"

4/5

What do you like best about Entrust Certificate Manager?

The process of generating SSL certificates using Entrust is very user friendly. It also provides with the feature of auto renewal of certificates to avoid manual intervention.

Its provides high security and scalability for all sizes of organizations. Review collected by and hosted on G2.com.

What do you dislike about Entrust Certificate Manager?

The initial setup and implementation of the platform can be a bit disorienting to newcomers. The pricing of the service is a bit high. Also I feel like the customer support of the service could be a bit faster to address critical issues. Review collected by and hosted on G2.com.

IC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

6/16/2023

"Training was excellent. Sally was very good and experienced in sharing the knowledge from basics"

5/5

What do you like best about Entrust Certificate Manager?

Knowledge about PKI, Entrust products and ePassport architecture and it's products.. Review collected by and hosted on G2.com.

What do you dislike about Entrust Certificate Manager?

More technical doc, SDks for HSM integration in Java and .net programming language Review collected by and hosted on G2.com.

TR

Tabresh R.

Manager

Enterprise (> 1000 emp.)

5/21/2019

"A powerful PKI Software to keep your data safe"

5/5

Describe the project or task Entrust Certificate Manager helped with:

We have purchased Entrust SSL for securing sensitive areas of our external presence and login tokens Review collected by and hosted on G2.com.

What do you like best about Entrust Certificate Manager?

The fact that it allows me and my colleagues to log in to client secure virtual machines anytime and anywhere and also the ease of access Review collected by and hosted on G2.com.

What do you dislike about Entrust Certificate Manager?

The product is a bit heavier on the price even when there are so many competitors Review collected by and hosted on G2.com.

Recommendations to others considering Entrust Certificate Manager:

All the people qho need a secure environment for their workplace must go for this Review collected by and hosted on G2.com.

What problems is Entrust Certificate Manager solving and how is that benefiting you?

It has helped us to secure clients web presence and helped us in logging in to clients virtual machines Review collected by and hosted on G2.com.