Fusion by Ensora Health Reviews & Product Details

Fusion is helpful because it has a clean, user-friendly layout. Even for new people coming into the office, it’s easy to navigate and find what you need. I also like that when I start a note, I have the option to save it as a draft, which lets me step away and focus on other work when I need to. Review collected by and hosted on G2.com.

The scheduling screen can feel cluttered at times, and it’s easy to accidentally click the wrong appointment. When that happens, a floating window pops up and doesn’t go away on its own, which can be distracting. It’s manageable overall, but this is one area where the experience could be smoother. Review collected by and hosted on G2.com.

It's user friendly, relatively easy to navigate, edit, and update for non-techies. For instance, I edit the schedule frequently. Changing client names for specific times on other programs means deleting the entire appointment. On Fusion, I simply edit the client name and the entire profile switches with that one edit. This saves a lot of time. I can drag and drop appointments and specify their type, ST / OT/ in-person / telehealth / treatment / eval, by color coding. Documents needing to be completed have icons on the appointment so I can see them on the scheduling page. This is so helpful. Review collected by and hosted on G2.com.

Every so often it glitches causing note completion to take a bit longer. For instance, when selecting a client name yesterday to complete yesterday's speech therapy session note, a note which was unfilled from last year popped up. I unknowingly completed that old note, then still had to complete the new note, then had to find that old note on the calendar to somehow delete it. I'm not sure how this can be fixed. Review collected by and hosted on G2.com.

I like that Fusion by Ensora Health combines scheduling, communications, and billing into one platform, which makes daily workflows more efficient. The claim management tools help streamline the billing process, and the interface is straightforward once you're familiar with it. It also makes it easier to access patient information and track claims, which helps reduce administrative work and improve overall productivity. The comprehensive set of features for practice management, including patient scheduling, electronic documentation, claim management, insurance verifications, and payment tracking, make it easy to use. It's been great for streamlining daily operations, reducing manual tasks, and improving workflow efficiency. Review collected by and hosted on G2.com.

I think there is a learning curve for new users, and some workloads require multiple clicks to complete routine tasks. At times, it can feel slower when loading larger records or reports. I also feel the reporting and customization options could be more flexible. Overall, these are relatively minor issues, and the platform works well for managing day-to-day operations. Review collected by and hosted on G2.com.

I love the easy-to-use format and all the features that Fusion by Ensora Health offers. I also love the goal tracking, so you can see patient progress over time. Additionally, the initial setup was pretty easy, which I would rate a 9/10. Review collected by and hosted on G2.com.

The online scheduling feature is limited to only portal users, and I would love for that to be for non-portal users as well. That way, anyone can sign up for my therapy. Review collected by and hosted on G2.com.

I like that as soon as I sign my note, the billing is initiated. That is one less step for me to do and I stay on top of my billing in a timely manner. Review collected by and hosted on G2.com.

The daily note is a bit cumbersome with the categories for activities which makes the note lengthier. I have not felt like the price of the RCM billing is worth it. I track down all my own denials and follow-up on all unpaid claims. Review collected by and hosted on G2.com.

I like the scheduling features and the easy ways to switch and change tasks. It's really easy to navigate. I love the drag and move feature, which is great for managing appointments. I appreciate the easy access to change therapists, the ability to create series, and the clear distinctions between reassessments, regular appointments, and progress notes. The initial setup was very easy with minimal explanation needed, and navigating through it is very straightforward. Review collected by and hosted on G2.com.

In a shared environment, the schedule and calendar can become overwhelming. It occasionally freezes during peak hours and gives a notification of internet not being connected when it is. It is sometimes frustrating when the schedule hides critical information like Telehealth, which involves an extra step. Review collected by and hosted on G2.com.

Ease of use, very well organized and specific for needs. Review collected by and hosted on G2.com.

Glitches in the system can be frustrating as the wait can impair getting notes done daily with full information needed. Review collected by and hosted on G2.com.

Ease of use , specifically the pull forward feature for SOAP notes. Review collected by and hosted on G2.com.

Sometimes there can be a bit of a lag when entering data. Review collected by and hosted on G2.com.

I use Fusion by Ensora Health for charting speech therapy information, and it provides an electronic platform that I find convenient. The template for daily notes is very simple and uses a SOAP note format, making it easy to fill in the necessary information for insurance billing purposes. The initial setup was very easy, and their customer support was wonderful, providing many tutorials both online and on the phone as needed while I was learning to use it. Review collected by and hosted on G2.com.

nothin so far Review collected by and hosted on G2.com.

The quick phrases you can create for documentation. Review collected by and hosted on G2.com.

How tricky it is to to change appointment components once the document has been started (such as appointment location or appointment type). Review collected by and hosted on G2.com.