Its Simplicity and the response of the support team! Review collected by and hosted on G2.com.

Improvements could be made on the report modes to be extracted form the survey engine Review collected by and hosted on G2.com.

Platform is user friendly and for GROW, the leadership statements could be customised in addition to the library of questions which are useful. Also, the platform for the various modules provides data and analysis and recommended actions to enable actions to be taken Review collected by and hosted on G2.com.

In addition to onboarding, while it is easy to set up e.g. 360 surveys, it would be possible to provide an option for customers who would like some support to create the surveys in view of time and resources. Also, to enable language translation for the common language e.g. mandarin Review collected by and hosted on G2.com.

Prior appointment of EngageRocket, we have assessed various reputable global providers. Whilst pricing did not differ greatly - EngageRocket stood out from the team, the product and the relevance to business needs. Extremely client centric, and they understand our business and people needs. Not a typical "vendor" in the market.

EngageRocket offerings is tailored for multiple stakeholder - from employees, managers, management and as well as board. Management dashboard is amazing. Most importantly, it is relevant to current market trend/business needs.

Also, their people - Remarkable team (sales team as well as delivery team) - strong technical knowledgable and also with valuable industry insights. And constantly go the extra miles. Review collected by and hosted on G2.com.

Less for my end. I envisage EngageRocket will often face questions from others on "industry norm" data - which I personally do not think this being relevant in an engagement survey.

The key intent for engagement is to ensure we put in place appropriate measures to increase our staff engagement and not to compare how "happy/engage" our staff is compared to other companies. However, this is very often forgotten by many. Review collected by and hosted on G2.com.

EngageRocket provides an effective self-serve solution that allows companies to quickly and effectively get a pulse of their teams. The account managers are top-notch in their speed of response and openness to ideas and solutioning. Review collected by and hosted on G2.com.

As the platform is built-up from scratch, some features were not immediately available. Thankfully, the development team has shown themselves open to ideas and their speed of flexing and adapting new solutions has been helpful in meeting needs. Review collected by and hosted on G2.com.

Their customer service is excellent. I am consistently impressed by how fast, reliable and speedy their customer service is. Yunnie (the project manager I was assigned to) would go the extra mile to help with my issues, clarify concerns and is always one step ahead in considering the needs of our project.

The product is also great, user-friendly and extremely easy to navigate. Review collected by and hosted on G2.com.

We experienced an issue with the timely sending of reports, although I was impressed with the way that episode was handled. Responsibility was taken, senior management was notified and I was left feeling assured that the same thing wouldn't happen again. After all, kinks in the process are unavoidable, but its how its resolved and the quality of open, transparent communication that matters Review collected by and hosted on G2.com.

When I was leading a local SME, I used EngageRocket to keep a pulse on how people were doing as we progressed through the year. It allowed us to be more targetted in addressing employees needs and keep them engaged, and sunset things we were doing that we thought was making a difference, but wasn't. Review collected by and hosted on G2.com.

The product might have evolved now, but at that time, and at our org's maturity, we did feel that we could do with guidance on what to do with the results that came in. Review collected by and hosted on G2.com.

Platform is easy to use and the dashboard provides useful insights. Review collected by and hosted on G2.com.

There is nothing to dislike about the platform. Our only concern is the sustainability of using an external platform when we already have a few key HR-related systems on which we want to focus. Review collected by and hosted on G2.com.

The technical support provided by the team. Also, the new features added each year Review collected by and hosted on G2.com.

Nothing .. so far my experience has been great. Review collected by and hosted on G2.com.

User friendly and responsive support team Review collected by and hosted on G2.com.

NA but maybe more options on languages to cater for more countries/users. Review collected by and hosted on G2.com.

Besides the survey setups, there're also other tools such as people talks, articles etc. to engage HR professionals. We are looking into Grow platform as well Review collected by and hosted on G2.com.

There is no negative comments for EngageRocket. ALL GOOD! Review collected by and hosted on G2.com.