--- title: Energy Elephant Reviews meta\_title: 'Energy Elephant Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 36 reviews by the users' company size, role or industry to find out how Energy Elephant works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 36 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Utilities url: https://www.g2.com/categories/utilities --- ### Energy Elephant Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **excellent customer support** from Energy Elephant, enhancing their overall experience and satisfaction. [(7 mentions)](https://www.g2.com/products/energy-elephant/reviews?filters%5Bsentiment_snippet%5D=1674975&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Energy Elephant, complemented by excellent support and accessible information. [(6 mentions)](https://www.g2.com/products/energy-elephant/reviews?filters%5Bsentiment_snippet%5D=1674959&qs=pros-and-cons#reviews) Users value the **efficiency improvement** from automated data import and easy access to crucial energy performance tracking. [(5 mentions)](https://www.g2.com/products/energy-elephant/reviews?filters%5Bsentiment_snippet%5D=1957288&qs=pros-and-cons#reviews) Users value having **all energy data centralized** , simplifying tracking and analysis of usage and costs. [(4 mentions)](https://www.g2.com/products/energy-elephant/reviews?filters%5Bsentiment_snippet%5D=2076953&qs=pros-and-cons#reviews) Users appreciate the **user-friendly energy monitoring system** of Energy Elephant, streamlining data tracking and enhancing organizational efficiency. [(4 mentions)](https://www.g2.com/products/energy-elephant/reviews?filters%5Bsentiment_snippet%5D=1674981&qs=pros-and-cons#reviews) Users face **data management issues** with Energy Elephant, including inaccurate meter locations and limitations on regression models. [(2 mentions)](https://www.g2.com/products/energy-elephant/reviews?filters%5Bsentiment_snippet%5D=2455098&qs=pros-and-cons#reviews) Users find the **complex UI** overwhelming, often struggling to fully utilize its extensive functionalities in limited time. [(1 mentions)](https://www.g2.com/products/energy-elephant/reviews?filters%5Bsentiment_snippet%5D=2076944&qs=pros-and-cons#reviews) Users find the **complex usability** of Energy Elephant challenging, especially when managing multiple properties and data uploads. [(1 mentions)](https://www.g2.com/products/energy-elephant/reviews?filters%5Bsentiment_snippet%5D=1674967&qs=pros-and-cons#reviews) Users face **dependency issues** with Energy Elephant due to limited access and model customization for data management. [(1 mentions)](https://www.g2.com/products/energy-elephant/reviews?filters%5Bsentiment_snippet%5D=2455051&qs=pros-and-cons#reviews) Users find the **difficult learning curve** with Energy Elephant frustrating, requiring significant time to adapt to the system. [(1 mentions)](https://www.g2.com/products/energy-elephant/reviews?filters%5Bsentiment_snippet%5D=1957277&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Energy Elephant ##### 1. Customer Support Users value the **excellent customer support** from Energy Elephant, enhancing their overall experience and satisfaction. [ See 7 mentions ](https://www.g2.com/products/energy-elephant/reviews?filters%5Bsentiment_snippet%5D=1674975&qs=pros-and-cons#reviews) See Related User Reviews JF Joe F. Mid-Market (51-1000 emp.) 4.5/5 "Very positive experience using EnergyElephant for the last 6 years excellent product" What do you like about Energy Elephant? Reliable energy monitoring and targeting system Automated data import facility reduces the amount of time spent manually inputting data, freeing me u ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "All my energy data, in one place, easy to review" What do you like about Energy Elephant? I like having all my energy data in one place. It tallies my usage without me having to go through individual bills. Customer support is very good as ##### 2. Ease of Use Users appreciate the **ease of use** of Energy Elephant, complemented by excellent support and accessible information. [ See 6 mentions ](https://www.g2.com/products/energy-elephant/reviews?filters%5Bsentiment_snippet%5D=1674959&qs=pros-and-cons#reviews) See Related User Reviews AJ Alan J. Mid-Market (51-1000 emp.) 4.0/5 "Extremely User-Friendly with Great Support and Features" What do you like about Energy Elephant? I find it extremely user-friendly and easy to use, and the team’s support is great. It also has some really great features. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Good - but better with regression model improvements" What do you like about Energy Elephant? Very visual and easy to use to show building managers there consumption. I also really like the data audit feature. I like how easy it is to uploa ##### 3. Efficiency Improvement Users value the **efficiency improvement** from automated data import and easy access to crucial energy performance tracking. [ See 5 mentions ](https://www.g2.com/products/energy-elephant/reviews?filters%5Bsentiment_snippet%5D=1957288&qs=pros-and-cons#reviews) See Related User Reviews JF Joe F. Mid-Market (51-1000 emp.) 4.5/5 "Very positive experience using EnergyElephant for the last 6 years excellent product" What do you like about Energy Elephant? Reliable energy monitoring and targeting system Automated data import facility reduces the amount of time spent manually inputting data, freeing me u ![Conor O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Conor O.") CO Conor O. 5.0/5 "Effortless Setup, Scalable for Smart Buildings" What do you like about Energy Elephant? I appreciate Energy Elephant's capability to provide meter level insights across a portfolio of buildings, which is invaluable for my work as a consul ##### 4. Data Management Users value having **all energy data centralized** , simplifying tracking and analysis of usage and costs. [ See 4 mentions ](https://www.g2.com/products/energy-elephant/reviews?filters%5Bsentiment_snippet%5D=2076953&qs=pros-and-cons#reviews) See Related User Reviews JF Joe F. Mid-Market (51-1000 emp.) 4.5/5 "Very positive experience using EnergyElephant for the last 6 years excellent product" What do you like about Energy Elephant? Reliable energy monitoring and targeting system Automated data import facility reduces the amount of time spent manually inputting data, freeing me u ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "All my energy data, in one place, easy to review" What do you like about Energy Elephant? I like having all my energy data in one place. It tallies my usage without me having to go through individual bills. Customer support is very good as ##### 5. Features Users appreciate the **user-friendly energy monitoring system** of Energy Elephant, streamlining data tracking and enhancing organizational efficiency. [ See 4 mentions ](https://www.g2.com/products/energy-elephant/reviews?filters%5Bsentiment_snippet%5D=1674981&qs=pros-and-cons#reviews) See Related User Reviews JF Joe F. Mid-Market (51-1000 emp.) 4.5/5 "Very positive experience using EnergyElephant for the last 6 years excellent product" What do you like about Energy Elephant? Reliable energy monitoring and targeting system Automated data import facility reduces the amount of time spent manually inputting data, freeing me u AJ Alan J. Mid-Market (51-1000 emp.) 4.0/5 "Extremely User-Friendly with Great Support and Features" What do you like about Energy Elephant? I find it extremely user-friendly and easy to use, and the team’s support is great. It also has some really great features. ### 5 Cons or Disadvantages of Energy Elephant ##### 1. Data Management Issues Users face **data management issues** with Energy Elephant, including inaccurate meter locations and limitations on regression models. [ See 2 mentions ](https://www.g2.com/products/energy-elephant/reviews?filters%5Bsentiment_snippet%5D=2455098&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Good - but better with regression model improvements" What do you dislike about Energy Elephant? That Energy Elephant cant use existing passwords to access utility provider dashboards for automatic data uploads I cant choose or input differen DW Damian W. Enterprise (\> 1000 emp.) 4.5/5 "Great product and great people" What do you dislike about Energy Elephant? Some functions, such as the meter map tool are not very useful due to the inaccuracy of the locations. The inaccuracy is as a result of the bill infor ##### 2. Complex UI Users find the **complex UI** overwhelming, often struggling to fully utilize its extensive functionalities in limited time. [ See 1 mentions ](https://www.g2.com/products/energy-elephant/reviews?filters%5Bsentiment_snippet%5D=2076944&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "More efficient energy management" What do you dislike about Energy Elephant? There is a lot of functionality and additional layers in the system that I have not yet had the capacity to utilise and sometimes struggle to do so gi ##### 3. Complex Usability Users find the **complex usability** of Energy Elephant challenging, especially when managing multiple properties and data uploads. [ See 1 mentions ](https://www.g2.com/products/energy-elephant/reviews?filters%5Bsentiment_snippet%5D=1674967&qs=pros-and-cons#reviews) See Related User Reviews ![Paschal O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paschal O.") PO Paschal O. Enterprise (\> 1000 emp.) 5.0/5 "Very easy to use and the staff are very friendly and helpful" What do you dislike about Energy Elephant? Very little. I have quite a lot of properties and data involved and uploading the fuel was semi difficult. Once a solution was found though it was qui ##### 4. Dependency Issues Users face **dependency issues** with Energy Elephant due to limited access and model customization for data management. [ See 1 mentions ](https://www.g2.com/products/energy-elephant/reviews?filters%5Bsentiment_snippet%5D=2455051&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Good - but better with regression model improvements" What do you dislike about Energy Elephant? That Energy Elephant cant use existing passwords to access utility provider dashboards for automatic data uploads I cant choose or input differen ##### 5. Difficult Learning Users find the **difficult learning curve** with Energy Elephant frustrating, requiring significant time to adapt to the system. [ See 1 mentions ](https://www.g2.com/products/energy-elephant/reviews?filters%5Bsentiment_snippet%5D=1957277&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "User Friendly System" What do you dislike about Energy Elephant? It takes time to develop familairity with a new digital system. ## Top-Rated Alternatives [ ![Workiva](https://images.g2crowd.com/uploads/product/hd_favicon/8845cbdae0f5f9ef98fcde16c1e2f544/workiva-workiva.svg "Workiva") Workiva 4.5/5(2,148) ](https://www.g2.com/products/workiva-workiva/reviews) [ ![Octave Reliance (ETQ Reliance)](https://images.g2crowd.com/uploads/product/hd_favicon/5941a9432ebe44facaf9413366486f4d/octave-reliance-etq-reliance.svg "Octave Reliance (ETQ Reliance)") Octave Reliance (ETQ Reliance) 4.3/5(624) ](https://www.g2.com/products/octave-reliance-etq-reliance/reviews) [ ![osapiens](https://images.g2crowd.com/uploads/product/hd_favicon/bd9162a83529b827a23eb4503b8a20e1/osapiens%282%29.svg "osapiens") osapiens 4.4/5(248) ](https://www.g2.com/products/osapiens/reviews) [ View All Alternatives ](https://www.g2.com/products/energy-elephant/competitors/alternatives) ![Josef T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Josef T.") JT Josef T. Estates Services Technical Lead Mid-Market (51-1000 emp.) 3/6/2026 "Quick, Automated Energy Bill Retrieval with Built-In Data Auditing" 5/5 What do you like best about Energy Elephant? Quick access to information, with automation that pulls energy bills directly from utility suppliers’ online portals, plus a data‑audit page that helps identify any discrepancies in the dataset. We also highly value quarterly review meetings, which help us improve our capabilities and enhance how we work with the system after each session. Review collected by and hosted on G2.com. What do you dislike about Energy Elephant? I would welcome an option to rename metering points on the dashboard, so we can easily identify which metering point is which. Currently, we only see them by their ID number, and if you hover over it, it shows the address of the point. At this stage I’m used to recognizing which point is which, but for some new users it could be confusing.Then, on overall values, Would be possible to have one figure for cost, consumption in kWh and cCarbon (tonne Co2e) we can se break down, but would there be any way to see total figure right away? Se we can say for explame that in 2025 oragnisation spex xyz on utilities, consuming xzy kw Review collected by and hosted on G2.com. What problems is Energy Elephant solving and how is that benefiting you? We use it to report on energy management across multiple sites and to save time on preparation. We also hope to set up the decarbonization module soon, so we can clearly show where we are in our decarbonization journey. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic JF Joe F. Energy Officer Mid-Market (51-1000 emp.) 8/13/2025 "Very positive experience using EnergyElephant for the last 6 years excellent product" 4.5/5 What do you like best about Energy Elephant? Reliable energy monitoring and targeting system Automated data import facility reduces the amount of time spent manually inputting data, freeing me up to focus on priority tasks for my organisation. Very useful energy performance tracking and data visualisation for both a technical and non-technical audience. Simple straightforward dashboards that can be brought up in any meeting that are easily understood by colleagues from various departments. The M&T platform is constantly improving with new features appearing regularly Excellent customer support team Review collected by and hosted on G2.com. What do you dislike about Energy Elephant? Nothing, extremely happy with this product Review collected by and hosted on G2.com. What problems is Energy Elephant solving and how is that benefiting you? Presenting Energy/Carbon data in a clear simplified manner to colleagues from multiple departments Saving time eliminating endless hours of manual data inputting and validation Identifying energy performance issues as they arise Review collected by and hosted on G2.com. Show More 5/8/2026 Current UserValidated ReviewerSource: Organic ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") UN Verified User in Non-Profit Organization Management Enterprise (\> 1000 emp.) 6/16/2026 "Easy-to-Understand Energy Performance Tracking Across All Sites" 5/5 What do you like best about Energy Elephant? It allows us to monitor and track the energy performance across all of our sites, and the data is easy to understand. Review collected by and hosted on G2.com. What do you dislike about Energy Elephant? It doesn’t provide real-time data. Also, it would be great if the system could send a notification when it flags something. Review collected by and hosted on G2.com. What problems is Energy Elephant solving and how is that benefiting you? It allows me to track and monitor our energy performance, and to report it annually to the SEAI and our organisation. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") UG Verified User in Government Administration Mid-Market (51-1000 emp.) 10/6/2023 "All my energy data, in one place, easy to review" 5/5 What do you like best about Energy Elephant? I like having all my energy data in one place. It tallies my usage without me having to go through individual bills. Customer support is very good as well. I use it all the time to log meter reads and to access all the information I need on MPRNs. Review collected by and hosted on G2.com. What do you dislike about Energy Elephant? I honestly can’t think of anything I dislike about it. It’s an excellent product. Review collected by and hosted on G2.com. What problems is Energy Elephant solving and how is that benefiting you? It helps identify when meters haven’t been read for a long time, so billing data stays accurate. It also makes it easier to spot when overuse has occurred on sites. Review collected by and hosted on G2.com. Show More 4/1/2026 Current UserValidated ReviewerSource: Organic DW Damian W. Energy Manager Enterprise (\> 1000 emp.) 1/12/2026 "Great product and great people" 4.5/5 What do you like best about Energy Elephant? With such a large stock of buildings and fleet vehicles, Energy Elephant is a straight forward way for me to keep an eye on energy consumption and consumption trends across all these assets. Review collected by and hosted on G2.com. What do you dislike about Energy Elephant? Some functions, such as the meter map tool are not very useful due to the inaccuracy of the locations. The inaccuracy is as a result of the bill information, which is not always specific, and the meters then show in locations that are not true to the actual physical location. Review collected by and hosted on G2.com. What problems is Energy Elephant solving and how is that benefiting you? Implementing policy and behavior changes, energy project verification, and bill analysis. Without Energy Elephant, these tasks would require lines of communications with each asset owner. In an organisation that holds a large volume of assets, this would not be feasible and energy projects would be slow to implement. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic AJ Alan J. Energy Officer Mid-Market (51-1000 emp.) 2/4/2026 "Extremely User-Friendly with Great Support and Features" 4/5 What do you like best about Energy Elephant? I find it extremely user-friendly and easy to use, and the team’s support is great. It also has some really great features. Review collected by and hosted on G2.com. What do you dislike about Energy Elephant? I don’t think I’ve come across many downsides while using the product so far. Review collected by and hosted on G2.com. What problems is Energy Elephant solving and how is that benefiting you? Energy Elephant helps solve the problem of energy data being messy and difficult to track. It brings everything together in one place, which makes it much easier to understand what’s really going on with energy usage and costs, and to keep an eye on them without having to piece information together from multiple sources. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Conor O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Conor O.") CO Conor O. GTM 11/11/2025 "Effortless Setup, Scalable for Smart Buildings" 5/5 What do you like best about Energy Elephant? I appreciate Energy Elephant's capability to provide meter level insights across a portfolio of buildings, which is invaluable for my work as a consultant researching the energy market for commercial buildings in the US. I am thoroughly impressed with the great team behind Energy Elephant, who contribute to its standout service. Its easy setup process suggests a user-friendly approach, although I haven’t personally set it up yet, its scalability is particularly beneficial as it grows effortlessly with business needs. What I find truly transformative is how Energy Elephant can turn 'dumb' buildings smart, indicating a sophisticated use of technology to improve energy efficiency. Review collected by and hosted on G2.com. What do you dislike about Energy Elephant? N/A Review collected by and hosted on G2.com. What problems is Energy Elephant solving and how is that benefiting you? Energy Elephant provides meter-level insights for commercial buildings, making dumb buildings smart, with easy setup and scalability. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Civic & Social Organization](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Civic & Social Organization") UC Verified User in Civic & Social Organization Mid-Market (51-1000 emp.) 1/14/2026 "Good - but better with regression model improvements" 4/5 What do you like best about Energy Elephant? Very visual and easy to use to show building managers there consumption. I also really like the data audit feature. I like how easy it is to upload from a variety of sources e.g templates Review collected by and hosted on G2.com. What do you dislike about Energy Elephant? That Energy Elephant cant use existing passwords to access utility provider dashboards for automatic data uploads I cant choose or input different regression models Review collected by and hosted on G2.com. What problems is Energy Elephant solving and how is that benefiting you? Helping to track monthly consumption & gather data Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AM Aisling M. Climate Action Graduate Mid-Market (51-1000 emp.) 8/18/2025 "Use the platform to manage and analyse our Council's Energy and Waste data." 4.5/5 What do you like best about Energy Elephant? The majority of our energy bills are automated. The carbon, cost and consumption of our Council's meter points and buildings can be viewed in isolation or collective through divisions and as a whole. Customer meter readings can be added. Easily access data required for our SEAI M&R. Review collected by and hosted on G2.com. What do you dislike about Energy Elephant? Any issues we do experience are rectify promptly by the support team. Review collected by and hosted on G2.com. What problems is Energy Elephant solving and how is that benefiting you? Managing the electricity, natural gas, biomass and waste data for our the Council's offices, fire stations, libraries, depots, community houses and fleet on one platform. Assisting us achieve our Public sector energy efficiency and greenhouse gas targets for 2030 and 2050. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Renewables & Environment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Renewables & Environment") UR Verified User in Renewables & Environment Enterprise (\> 1000 emp.) 1/21/2026 "Approachable, Tailored Support—But Pricing Made It Hard to Commit" 3.5/5 What do you like best about Energy Elephant? The best part of Energy Elephant is working with the people. They were really approachable, willing to tailor things to our needs as much as possible, and helpful. Review collected by and hosted on G2.com. What do you dislike about Energy Elephant? The software seems costly. This was one of the reasons that we did not go ahead with the contract. Review collected by and hosted on G2.com. What problems is Energy Elephant solving and how is that benefiting you? We looked into using Energy Elephant to help us with our carbon accounting. The data looked clean, the visualisations intuitive and interactive, and the insights provided were genuinely helpful. Review collected by and hosted on G2.com. 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