Elium Reviews & Product Details

Elium is the European knowledge management platform that makes enterprise AI reliable. AI is only as good as the knowledge behind it, and most companies feed their AI assistants the same scattered, outdated content their people already struggle with. Elium fixes the layer underneath. The platform turns know-how spread across teams, tools and inboxes into one governed source of truth: verified, current and permission-aware, so people and AI agents see only what they are meant to. Every answer is tracked, whether it was served, missed or is at risk. Drift and gaps are flagged and routed to an owner, with a human in the loop. Three teams get the most from it. Global operations keep procedures correct across sites and languages. Customer service teams answer faster and more consistently. IT support teams cut repeat tickets by making the answer findable the first time. Elium connects to Microsoft 365, SharePoint, Teams, Slack, Google Workspace, Salesforce, ServiceNow, Zendesk, Jira, Confluence and Notion, and exposes knowledge to AI tools through a Model Context Protocol server, a GraphQL API and a search API. It works behind Microsoft Copilot, Glean, Dust and in-house assistants rather than replacing them. Elium is built and hosted in Europe, ISO/IEC 27001:2022 certified, GDPR-compliant with a DPO and a DPA, and available as SaaS or private cloud, including French hosting on SecNumCloud-qualified infrastructure. Founded in 2008 and independently owned, it is trusted by 150+ organisations including VINCI Energies, Fnac Darty, L'Oréal and SPIE.

Seller

Elium

Discussions

Elium Community

Languages Supported

German, English, French, Dutch

Overview by

Elium HQ

Pricing

Pricing provided by Elium.

Team

€15.00

1 user Per Month

Corporate

€20.00

1 user Per Month

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User Insights

Average based on 12 real user reviews.

Implementation Time

3 months

Typical contract price

$0k - $0k

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AB

Verified User in Banking

Mid-Market (51-1000 emp.)

5/14/2018

"Good tool for knowledge sharing"

4/5

What do you like best about Elium?

Fast set-up, tool easy to personalize

support from Elium tean at launch Review collected by and hosted on G2.com.

What do you dislike about Elium?

The free post which cannot be tagged and which has more visibility than the share button Review collected by and hosted on G2.com.

HA

Haider A.

Marketing and PR Manager

Research

Small-Business (50 or fewer emp.)

2/3/2015

"A happy medium between Social Intranet functionalities and EDM"

5/5

What do you like best about Elium?

For a long time, we were seeking a solution that is both scalable, easy to use and reflects the needs of having countries and departments exchange information. As a global pharma company, regulations are key and having a repository where not only you can track document changes, but you can unleash comments on them sparks the whole company internal communication. I also like the fact that this is not just a tool, someone from the company came and tried to guide us as best as possible to the maximum usage of the platform. Review collected by and hosted on G2.com.

What do you dislike about Elium?

Still a bit too much work on, for instance, on external sharing capabilities and overall customizations of the platform. It is pretty rigid compared to a true Intranet but more flexible than social intranets such as Yammer. Not cheap either. Review collected by and hosted on G2.com.

Recommendations to others considering Elium:

If you were struggling between Yammer and SharePoint and looking for a challenger, this is it. It is not as pharma regulated as Zinc Ahead, but we decided to take a platform doing 90% of what we need rather than using something heavier and using only 50%. Review collected by and hosted on G2.com.

What problems is Elium solving and how is that benefiting you?

Removing fences between departments and countries by using shared spaces. Ensure regulatory approval of marketing materials through workflows. Avoid the mess on our hard drive by making sure no duplicates pollute the server. Review collected by and hosted on G2.com.