# Mastercard Identity Review 360 Reviews **Vendor:** Mastercard **Category:** [Fraud Detection Software](https://www.g2.com/categories/fraud-detection) **Average Rating:** 4.6/5.0 **Total Reviews:** 70 ## About Mastercard Identity Review 360 Ekata is a powerful identity verification and fraud detection and prevention platform designed to help businesses in the ecommerce, financial services and payments industries verify and authenticate the identities of their customers. With Ekata, businesses can confidently onboard new customers, prevent fraud, and ensure compliance with regulations. Ekata's Pro Insight is a comprehensive data analytics platform that empowers businesses to gain a deeper understanding of their customers' identities, behaviors, and preferences. With advanced analytics tools, including dashboards, visualizations, and reports, businesses can uncover key insights from their customer data and optimize their acquisition and retention strategies. With the Ekata Identity Engine, data from various sources is combined to create a unified view of each customer, while advanced machine learning and data modeling capabilities enable businesses to build predictive models for informed decision-making. In addition to Pro Insight, Ekata offers a suite of powerful APIs designed to help businesses verify and authenticate customer identities and mitigate fraud. These APIs include: • Account Opening API - Verifies new account applicants' identities, determines fraud risk and reduces onboarding friction, leading to improved customer acquisition rates, mitigating promotion abuse, and maintaining the businesses reputation. • Transaction Risk API - Detects potential fraud in real-time during transactions, decreasing chargebacks and losses, preventing fraudulent transactions and reducing false declines. • Address Risk API - Helps businesses validate and assess the risk associated with an address, reducing the chances of fraudulent activities related to fake or high-risk addresses while identifying low risk geographic zones to streamline the checkout process. • Phone Intelligence API - Provides real-time access to data on a phone number, enabling businesses to verify the phone number's owner and assess the risk associated with it, deterring fraudulent transactions, expediting low-risk sign-ups and simplifying sign-up flows. With Ekata, businesses can access high-quality, global identity data and verification solutions to help them drive growth, reduce fraud, and comply with regulatory requirements. Ekata's products are trusted by businesses around the world, from startups to Fortune 500 companies, and are backed by a team of experienced data scientists and customer support specialists. ## Mastercard Identity Review 360 Pros & Cons **What users like:** - Users appreciate the **user-friendly interface** of Mastercard Identity Review 360, streamlining workflows with organized information access. (17 reviews) - Users value the **high accuracy** of Mastercard Identity Review 360, enhancing identity verification and reducing fraud risk effectively. (15 reviews) - Users appreciate the **convenient identity verification** provided by Mastercard Identity Review 360, streamlining their workflow significantly. (15 reviews) - Users praise the **strong fraud detection capabilities** of Mastercard Identity Review 360, enhancing security and ensuring smooth customer transactions. (13 reviews) - Users value the **powerful fraud prevention** capabilities of Mastercard Identity Review 360, enhancing their identity verification process. (12 reviews) - Detection Efficiency (7 reviews) - Efficiency (7 reviews) - User Interface (7 reviews) - Analytics (6 reviews) - Features (6 reviews) **What users dislike:** - Users report **inaccurate data** outside North America, leading to manual verification and false risk signals affecting reliability. (6 reviews) - Users find the **search functionality lacking** , often receiving no results despite entering accurate information. (5 reviews) - Users face **dashboard issues** , including slow performance, lack of customization, and a complex user experience. (4 reviews) - Users notice **insufficient data** in certain regions, leading to extra verification and unknown signals affecting efficiency. (4 reviews) - Users desire **greater customization** options for dashboards and reports to better fit their specific needs and workflows. (4 reviews) - Users experience **slow performance** with Mastercard Identity Review 360, particularly during peak usage and large data pulls. (4 reviews) - Complexity (3 reviews) - Complex Usability (3 reviews) - Improvement Needed (3 reviews) - Integration Issues (3 reviews) ## Mastercard Identity Review 360 Reviews ### 1. Efficient Fraud Prevention with Comprehensive Risk Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Md H. | Freelancer, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2026 **What do you like best about Mastercard Identity Review 360?** I like how Mastercard Identity Review 360 brings all identity insights into a single, easy-to-understand view. Instead of switching between multiple tools, I can see email, phone, IP, device, and address risk signals all in one dashboard. The clear risk scores and visual indicators make decisions faster and more confident, especially during manual reviews. I also appreciate how it reduces false positives, which improves approval rates and customer experience. I enjoy that it doesn’t simply flag risk but shows the contributing factors behind each score, making it easier to justify decisions and stay consistent across reviews. The platform significantly reduces the time spent on manual reviews, handles higher volumes without sacrificing accuracy, and offers visual context for anomalies that aids in spotting mismatches quickly. The tool supports confident, efficient decision-making with valuable, actionable insights, helping prevent fraud without adding friction or slowing down the review process. **What do you dislike about Mastercard Identity Review 360?** In certain regions, the identity data feels less complete, which can result in unknown signals. The dashboard performance is sometimes slow when dealing with large volumes. I wish there were more customization options for risk thresholds and signal highlights. There's a bit of a learning curve for new users, and more in-app explanations or guided workflows would help. **What problems is Mastercard Identity Review 360 solving and how is that benefiting you?** Mastercard Identity Review 360 reduces identity fraud, speeds up manual reviews, improves decision accuracy, and minimizes false positives. It provides better visibility into risks while scaling fraud operations efficiently, centralizing insights for faster, more confident identity decisions. ### 2. All-in-One Dashboard and Distance Map Streamline Identity Checks **Rating:** 4.5/5.0 stars **Reviewed by:** Smayan D. | Senior Associate - Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2026 **What do you like best about Mastercard Identity Review 360?** The "Distance Calculation Map" and the consolidated dashboard are standout features for me. What I find most helpful is having all five core attributes—Name, Email, Phone, Address, and IP—displayed together in a single, organized view. Previously, I had to juggle three separate tools just to check an IP address, validate a phone number, and look up an email. With Identity Review 360, everything is accessible from one dashboard, which streamlines my workflow significantly. The Distance Map is another tool I rely on. It provides an immediate visual representation of the distance between the IP location, shipping address, and billing address. For example, if a transaction is set to ship to New York but the device is connecting from a remote location thousands of miles away, I can quickly spot the discrepancy and cancel the order within seconds. **What do you dislike about Mastercard Identity Review 360?** There are noticeable data gaps outside of North America, as well as occasional 'false' risk signals. While the US and Canadian data is excellent, the quality declines significantly for transactions in APAC and certain parts of Europe. In those regions, we frequently receive 'unknown' results for valid addresses, which means we have to spend extra time manually verifying information. Additionally, the tool sometimes generates false positives for customers who have recently moved or changed their phone numbers. The 'mismatch' icons can be overly sensitive, making legitimate customers appear suspicious unless you carefully review the details. **What problems is Mastercard Identity Review 360 solving and how is that benefiting you?** This tool addresses both the 'Decision Fatigue' and 'Queue Velocity' challenges we faced. Previously, our team was overwhelmed by the volume of manual review tickets, and our high false positive rate meant that we were unintentionally inconveniencing legitimate customers by delaying their orders or requesting unnecessary identification. With Identity Review 360, we now receive a Confidence Score that enables us to automatically approve clear-cut cases and decline obvious fraudulent attempts. For those cases that fall into a grey area, the time I spend investigating each ticket has dropped from about five minutes to just ninety seconds, since all the relevant evidence—such as velocity, volatility, and identity links—is immediately accessible. This has also made it much easier to detect sophisticated account takeover attempts that would have slipped past our previous rule-based systems. ### 3. Outstanding Experience from Start to Finish **Rating:** 5.0/5.0 stars **Reviewed by:** Dharmik V. | Associate Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2025 **What do you like best about Mastercard Identity Review 360?** The product offers a feature called distance map, which allows us to see the physical distance between the IP address and the shipping address, as well as the location where the phone numbers are registered. Its integration process is straightforward and user-friendly. Another useful aspect is the confidence score check, which works similarly to a credit score. The metadata visibility is impressively accurate, providing information such as when an email was last seen online. This helps us protect our clients and users by detecting fraud from various websites and shielding them from fraudsters who use multiple fake identities. Implementation is simple and efficient, and the customer service is excellent, with highly qualified staff always ready to assist. We use this product more than six or seven times a day and are extremely satisfied with it. **What do you dislike about Mastercard Identity Review 360?** It has a huge amount of data lags as it shows valid result on a phone number and gets disconnected again and again and its performance is way too low and its bulky interface distracts users to find what they are actually finding and its false positives on movers are also a high risk tool that any new address doesn't match their old credit card billing address in various networks. **What problems is Mastercard Identity Review 360 solving and how is that benefiting you?** This tool assists me in identifying human fraud by providing an automated system that declines suspicious-looking orders. It also allows our team to review the IP address and approve revenue manually when needed. Additionally, it integrates relatively easily with major fraud platforms, which is a significant advantage. We also prevent agents from using tab-switching functions, further enhancing security. ### 4. Effortless Identity Reviews with Clear Insights, Minor Speed and Data Gaps **Rating:** 4.0/5.0 stars **Reviewed by:** Max R. | Revenue Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Mastercard Identity Review 360?** What I like most about Mastercard Identity Review 360 is how effortless it feels to use once you get started. It brings all the important information about a person together in one place and helps you quickly understand whether something looks trustworthy or not. I really appreciate that it doesn’t just give a score but actually shows the reasons behind it, so you can see what’s driving the risk and make better calls. The layout is clean and easy to follow, and everything loads quickly, which makes a big difference during busy review periods. It fits naturally into our workflow and has made our review process much faster and more accurate. It gives you the kind of clarity and confidence you need when making tough decisions about identity and fraud. **What do you dislike about Mastercard Identity Review 360?** There isn’t much I strongly dislike about the platform, but there are a few things that could be smoother. Sometimes the system takes a little longer to load results when I’m reviewing multiple identities back-to-back, which can slow things down. Every now and then, a search comes back with limited data, especially for users outside major regions, so I end up double-checking through other tools. I’d also like to see more context around some of the risk signals. The score is helpful, but understanding exactly how much weight each factor carries would make it easier to explain review decisions to others on the team. These aren’t major issues, but small improvements like that would make the experience even stronger. **What problems is Mastercard Identity Review 360 solving and how is that benefiting you?** Mastercard Identity Review 360 has made a big difference in how we handle identity verification and fraud review. Before using it, our team spent a lot of time switching between different tools to check phone numbers, emails, and addresses. Now we get all of that in one place, along with a clear score that tells us how risky a profile might be. It helps us catch suspicious activity early and with more confidence, which has reduced the number of false approvals and unnecessary manual reviews. The transparency of the data also makes it easier to explain decisions to management and auditors, since we can show exactly what indicators supported our call. Overall, it’s helped us speed up our workflow, lower fraud risk, and improve trust in our review process. ### 5. Amazing :) Powerful, Data-Driven Identity Verification and Fraud Prevention **Rating:** 5.0/5.0 stars **Reviewed by:** Shahrukh k. | support advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Mastercard Identity Review 360?** Its perfect :) Mastercard Identity Review 360 is great because it offers a powerful, data-driven approach to identity verification and fraud prevention. **What do you dislike about Mastercard Identity Review 360?** There is nothing to dislike all is great and all is perfect I really love it :) **What problems is Mastercard Identity Review 360 solving and how is that benefiting you?** It provides real-time analysis of transactions to help detect and prevent fraudulent activity. The system uses AI and machine learning to assess patterns in transaction behavior, which is crucial for identifying fraudulent transactions without causing delays ### 6. Reliable fraud protection for our e-commerce business **Rating:** 4.0/5.0 stars **Reviewed by:** Mateusz N. | Psychologist, Manufacturing, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Mastercard Identity Review 360?** The system provides excellent real-time risk analysis, which helps us feel secure about high-value transactions. It effectively filters out suspicious activities without adding unnecessary friction for our legitimate customers during checkout. **What do you dislike about Mastercard Identity Review 360?** The initial integration and configuration can be a bit complex and require technical expertise. Additionally, the reporting dashboard could be more user-friendly and modernized to make navigating through data faster. **What problems is Mastercard Identity Review 360 solving and how is that benefiting you?** As an e-commerce store selling high-quality sleeping products, we deal with high-ticket transactions. This tool solves the problem of payment fraud and significantly reduces chargeback rates. It allows us to ship our products with confidence, knowing that the orders have been verified for authenticity. ### 7. A Reliable Tool for Smarter Identity Verification and Fraud Detection **Rating:** 4.5/5.0 stars **Reviewed by:** Abhishek C. | Associate Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** October 10, 2025 **What do you like best about Mastercard Identity Review 360?** It finally gives my team a single, clear view of a customer's digital identity. Before, it was a bit of a mess—we were constantly jumping between different tools to check phones, emails, addresses... it took forever and sometimes the details just didn't line up. Now, with this, everything we need is right there on one screen: device info, network signals, risk flags. The whole picture. Getting it set up was surprisingly painless. Our tech folks said the API hooked into our own systems without a big fuss, and it just sort of slid right into our existing workflow. It plays nice with our other tools too, like the CRM, which really helped us cut down on a lot of those tedious manual checks. And the features? Things like seeing how far an IP is from a billing address, or getting those positive and negative signal breakdowns. Our team's on it all day, every day—it’s basically the heart of our fraud review now.Oh, and their support team has been great. We had a couple questions about the data and some performance bits, and they were really on the ball. They even walked us through how those confidence scores work, which helped us get way better at using them. All in all, it’s just a reliable tool for a company like us that deals with tons of digital transactions. It saves us a ton of legwork, cuts down on mistakes. **What do you dislike about Mastercard Identity Review 360?** We don't have many real complaints about Mastercard Identity Review 360. It's a great tool, but there's always a few things you wish were just better like, sometimes the dashboard can be a bit slow. If we're all on it at once or pulling a huge batch of checks, you can just feel it lagging. It's not a deal-breaker, but it does slow us down when we're super busy. And the interface, while mostly fine, can feel a little clunky when you're trying to filter things or export a specific batch of data. It's not as smooth as it could be for digging into multiple profiles. We've also bumped up against the API rate limits a few times. Our big nightly sync jobs will sometimes get throttled, which ends up pushing back our reports. And while their support team is generally quick to answer, getting to the really deep technical stuff—like detailed logs for debugging—can take a couple of tries and some back-and-forth. All in all, it's a solid system. But if they could just smooth out the performance, make the UI a bit more flexible, and give us a clearer peek under the hood, it would make our day-to-day work a whole lot easier. **What problems is Mastercard Identity Review 360 solving and how is that benefiting you?** The biggest lifesaver with Mastercard Identity Review 360 was how it tackled our manual verification mess. Before, my team was constantly juggling different systems—checking device IDs, payment info etc. It was slow and we'd sometimes miss things. Now, it's all just in one spot and mostly automated. Like, if a new user signs up or makes a big purchase, the system instantly checks everything for us. I remember one case where someone used different emails but the same device; the old way we might not have caught it. This tool flagged it in seconds.It's been a huge win for our audits, too. The auditors now have a clear trail of everything, which has cut our prep time down by almost half. And linking it up with our Salesforce system was pretty straightforward once the tech team got the webhooks set up. We're also seeing way fewer chargebacks and false alarms. That behavioral analytics bit is just smarter at telling good customers from fraudsters, so our fraud losses have dropped a good amount. All in all, it gave us a real-time view of risk, automated the boring manual work, and made things smoother for our real customers. It's become a total must-have for my team. ### 8. MCreview 360 Is the future of secure transactions and client's peace of mind **Rating:** 5.0/5.0 stars **Reviewed by:** Asim R. | Manager Customer Support , Consumer Services, Enterprise (> 1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Mastercard Identity Review 360?** In our outsourcing business, where we provide outsourcing to different banks, Lenders, and Line of credit, we have a customer support department that deals with Clients calling it to make payments on their debts, that is where we trust on MC 360 Review team, that provides us the best interfaces for Different LOBs, meeting their expectations to keep the transactions of their customers safe and secure. Not only that the Interfaces provided for Transactions like card to account, or account to account, are secure, but it also gets amazing reviews from Our customers about information security. There are some customers who had been victims of ID theft, but with us they feel very comfortable making payments on our MC 360 Interfaces Ft Ekata. When needed, We also Use the data from Smarter identity insights from Ekata. No matter you have small business or big, i would recommend it to all of you to try it. **What do you dislike about Mastercard Identity Review 360?** We have not ran into any issue yet with Review **What problems is Mastercard Identity Review 360 solving and how is that benefiting you?** Reducing the claims of ID theft Reducing the number of Refunds Reducing the number failed transactions. Providing the weekly, monthly transaction history. Preventing the use of false card, or a person who is using a false card It gives us a RedFlag whenever there is a social engineer, or person trying to use a stolen card ### 9. Real-Time Fraud Detection and Seamless Authentication **Rating:** 4.0/5.0 stars **Reviewed by:** Sebin M. | BDE, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2025 **What do you like best about Mastercard Identity Review 360?** I appreciate how Mastercard Identity Review 360 assists in detecting and preventing fraud in real time. It provides businesses with enhanced visibility into customer transactions, leverages advanced data analytics to pinpoint potential risks, and streamlines the authentication process, making it both faster and more secure for merchants and customers alike. **What do you dislike about Mastercard Identity Review 360?** I find that Mastercard Identity Review 360 can be somewhat complicated to set up and integrate with current systems. Additionally, it often demands technical know-how and continuous oversight, which might pose difficulties for smaller teams. **What problems is Mastercard Identity Review 360 solving and how is that benefiting you?** Mastercard Identity Review 360 addresses challenges in fraud detection and identity verification. By minimizing false declines and blocking fraudulent transactions, it ensures that legitimate customers are not mistakenly turned away. This, in turn, helps businesses build trust, boost approval rates, and decrease financial losses caused by fraud. ### 10. Fraud Detection and Identity Verification with Clear & Smooth Dashboards **Rating:** 4.5/5.0 stars **Reviewed by:** Pradyumn G. | Project Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** January 20, 2026 **What do you like best about Mastercard Identity Review 360?** Mastercard Identity Review 360 has a very strong fraud detection platform, which provide us accurate identity verification, easy dashboards and reliable insights that helps to reduce the risk without impacting on the genuine customer transactions. **What do you dislike about Mastercard Identity Review 360?** Initial the setup and integration can feel a bit complex. Its pricing may be high for smaller organizations, which comes with some limited fraud monitoring requirements. **What problems is Mastercard Identity Review 360 solving and how is that benefiting you?** Mastercard Identity Review 360 platform provides a real-time identity risk analysis with high accuracy and seamless integration. It maintains a smooth customer experience, which leads to improves the fraud prevention. ### 11. Simpl, secure and works well **Rating:** 4.0/5.0 stars **Reviewed by:** Shyam S. | Salesforce Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2025 **What do you like best about Mastercard Identity Review 360?** Ease to use Reliable identity checks Good Integration Options **What do you dislike about Mastercard Identity Review 360?** Would love more customization in the dashboard **What problems is Mastercard Identity Review 360 solving and how is that benefiting you?** We’ve been using Mastercard Identity Review 360 to help with identity verification, and it’s been super smooth. It’s easy to set up, runs quietly in the background, and gives us peace of mind when it comes to fraud checks. The interface is clean, and it integrates well with our existing systems. No complaints so far ### 12. Good anti-fraud checker **Rating:** 4.0/5.0 stars **Reviewed by:** Marco Antonio G. | Ingeniero Informatico, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Mastercard Identity Review 360?** The signals are very useful, alerts and risk scores facilitate the identification of fraudulent transactions. **What do you dislike about Mastercard Identity Review 360?** When managing numerous cases simultaneously, the user interface can become slow or take time to load when dealing with large volumes of information. **What problems is Mastercard Identity Review 360 solving and how is that benefiting you?** It is a solution focused on the verification and mitigation of risks related to digital identity, especially designed for teams that perform manual reviews. ### 13. Instant Identity Insights Make Approvals Effortless **Rating:** 4.5/5.0 stars **Reviewed by:** charlotte s. | operations assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Mastercard Identity Review 360?** Quick real time identity insights to access risk, approve transactions **What do you dislike about Mastercard Identity Review 360?** not the most accurate dashboard can be a bit slow **What problems is Mastercard Identity Review 360 solving and how is that benefiting you?** Gives the team a single way to verify customers digital identity . having it in once simple place we are not having to wait for weeks to verifiy and wait for documents to be sent over ### 14. Mastercard KYC **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2026 **What do you like best about Mastercard Identity Review 360?** The fraud prevention and identity verification is the key solution that I like the most. **What do you dislike about Mastercard Identity Review 360?** Sometimes, there is a false positive, such as an address mismatch, which could be very disturbing. **What problems is Mastercard Identity Review 360 solving and how is that benefiting you?** It seems to be the best platform for our KYC, which we think has outperformed existing products, given the customer protection it offers ### 15. Great for Business Purchases and Building Credit, but Mastercard Acceptance Can Be Limited **Rating:** 5.0/5.0 stars **Reviewed by:** Danielle C. | CEo, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Mastercard Identity Review 360?** This service assists me in purchasing items for my business and supports the development of my business credit. Additionally, it offers the convenience of allowing me to pay at a later date. **What do you dislike about Mastercard Identity Review 360?** I don't have any complaints about the cars themselves. However, there are occasions when MasterCard is not accepted. **What problems is Mastercard Identity Review 360 solving and how is that benefiting you?** No problems ### 16. Superb! **Rating:** 5.0/5.0 stars **Reviewed by:** Frank B. | Wireless Sales Rep, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2025 **What do you like best about Mastercard Identity Review 360?** It allows for safer transactions and verification **What do you dislike about Mastercard Identity Review 360?** I honestly can't think of any drawbacks at the moment. **What problems is Mastercard Identity Review 360 solving and how is that benefiting you?** It helps us to make the right decisions. ### 17. Review mastercard **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2025 **What do you like best about Mastercard Identity Review 360?** It gives you a clear way to get a review of your identity **What do you dislike about Mastercard Identity Review 360?** i personally don’t think there is much to dislike **What problems is Mastercard Identity Review 360 solving and how is that benefiting you?** Mastercard identity review 360 is helping me solve identity fraud ### 18. EKATA - helpful tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Kriezl Angeleen Q. | Risk Investigator, Financial Services, Enterprise (> 1000 emp.) **Reviewed Date:** February 08, 2025 **What do you like best about Mastercard Identity Review 360?** As a Risk Investigator , we are using EKATA to mitigate the identity of our customers. It is really helpful since it is easy to navigate and easy to understand. **What do you dislike about Mastercard Identity Review 360?** There are instances that when you serach for a specific number , it will not show any result **What problems is Mastercard Identity Review 360 solving and how is that benefiting you?** We can properly mitigate the Identity of the customers that we are assisting if they are fraudsters or not ### 19. Due to our work related activities, EKATA is a very helpful tool to verify information. **Rating:** 3.5/5.0 stars **Reviewed by:** Mercedez D. | Risk investigator, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2025 **What do you like best about Mastercard Identity Review 360?** Sometimes when I need to search for some info about our customer I can only see limited to no info however sometimes by placing the phone number I can see some more info that can help me at least continue with my review. **What do you dislike about Mastercard Identity Review 360?** No innovation. Been using EKATA for a couple of years however I am not seeing any changes or update. **What problems is Mastercard Identity Review 360 solving and how is that benefiting you?** checking if numbers are good number or just disposable number ### 20. Fraud Protection **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 23, 2024 **What do you like best about Mastercard Identity Review 360?** What i like about Ekata is its being helpful and accurate with the data provided. Ekata is very easy to use. **What do you dislike about Mastercard Identity Review 360?** There is nothing i dont like about Ekata, because overall Ekata is very helpful. **What problems is Mastercard Identity Review 360 solving and how is that benefiting you?** Ekata helps me solve problem regarding identity Review. ### 21. Identity Checker **Rating:** 4.5/5.0 stars **Reviewed by:** Hyan Drix V. | Disputes, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Mastercard Identity Review 360?** EKATA is a useful tool that provide insight about the data available that requires mitigation. using phone email address and address you can file result if the phone email and address are match or under the same person. **What do you dislike about Mastercard Identity Review 360?** some information is show like owner phone and address and if the phone number is recycle to check the ownership of the phone **What problems is Mastercard Identity Review 360 solving and how is that benefiting you?** EKATA is a tool that helps you check if a certified phone address or email includes an IP. It can provide insight into whether the record data in Ekata and the information that we are mitigating match to avoid stolen information. It helps us especially if the IP location is used most of the time for risky activity and also if the phone is tied to the provided address. ### 22. Verifying identity to most of the countries **Rating:** 5.0/5.0 stars **Reviewed by:** Monaliza B. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2024 **What do you like best about Mastercard Identity Review 360?** Ekata's ability to identify customers' identities and information across all countries is something I find appealing. It is necessary for us to have a reliable source to confirm that we are working with real customers in order to preserve their identity, foster trust, and encourage them to keep using our service for a positive customer experience. As part of customer support, I used it most of the time as part of our company's tools. It is easy to use since you just need to fill up the required details and there is an ease of integration with our system. **What do you dislike about Mastercard Identity Review 360?** It doesn't indicate how the other occupant at the same address is related to the other one. However, the overall experience in using the information available in Ekata is really helpful. **What problems is Mastercard Identity Review 360 solving and how is that benefiting you?** Ekata helps me in solving if there is an evident of stolen information, a hard proof to consider the information available in Ekata as a way to determine if we are dealing with a fraudster or legit customers. This also shows behavior of customers with their purchases, applications and preferences. It helps us to know if the information in our customer's account matches with what is indicated in Ekata. We compare the data in reviewing customer's information. ### 23. Time saver. **Rating:** 5.0/5.0 stars **Reviewed by:** Glenn Michael B. | Risk and Compliance analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2024 **What do you like best about Mastercard Identity Review 360?** User friendly and accurate.Vital tool needed when mitigating one's information. **What do you dislike about Mastercard Identity Review 360?** Been using EKATA for couple of years and it never fails to help me. **What problems is Mastercard Identity Review 360 solving and how is that benefiting you?** Help me determine someone's identity. Helpful when mitigating payment profiles. ### 24. Ekata **Rating:** 5.0/5.0 stars **Reviewed by:** Diana Rose F. | risk investigator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2024 **What do you like best about Mastercard Identity Review 360?** I like how ekata is easy to use or user friendly also how ekata is very advanced in terms of locating spefic information like address , phone number of such person , you can also used it multiple times as it doesnt have limitations to use . **What do you dislike about Mastercard Identity Review 360?** as of right now i do not have anything to dislike with ekata as it provides great service that help me with my current job. **What problems is Mastercard Identity Review 360 solving and how is that benefiting you?** it helps me verifying information such as address and phone number , it made my work easy in term of checking our custmers identity as it is one of my job main goal , it help us to eliminate fraud identity concern as wen easily validate the information . ### 25. Using EKATA as Fraud Investigator **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2024 **What do you like best about Mastercard Identity Review 360?** Being in a financial industry, Ekata plays a major role when it comes to tracking the customer's phone number and email address. The tool can easily verify if the said information are linked to the customer, or not. Ekata can also track all the possible household members of the customers, which will help us determine the other members of the customer's family. Moreover, the tool can track the customer's location either using customer's phone number, IP address or the account address. **What do you dislike about Mastercard Identity Review 360?** To be honest, Ekata is being listed as one of the major tools in our work. I do not see any issues with this tool. **What problems is Mastercard Identity Review 360 solving and how is that benefiting you?** Being in a financial industry, Ekata plays a major role when it comes to tracking the customer's phone number and email address. The tool can easily verify if the said information are linked to the customer, or not. Ekata can also track all the possible household members of the customers, which will help us determine the other members of the customer's family. Moreover, the tool can track the customer's location either using customer's phone number, IP address or the account address. ### 26. The benefits of using ekata **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph G. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2024 **What do you like best about Mastercard Identity Review 360?** It is such an advantage to be using a tool that allows you to search information in different regions/countries. Moreover, you to use multiple information to sarch and review to aid your security investigation. It provides great help to my job and promotes efficiency and accuracy to get things done with ease and confidence. **What do you dislike about Mastercard Identity Review 360?** Overall, I find Ekata very helpful and treat it a extremely useful in my job. **What problems is Mastercard Identity Review 360 solving and how is that benefiting you?** It helps me verify and confirm the ownership or identity of a person making sure that the information being used belong to the rightful and legit owner. ### 27. EKATA Review **Rating:** 5.0/5.0 stars **Reviewed by:** Diana J. | customer service rep, Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2024 **What do you like best about Mastercard Identity Review 360?** What do i like best about EKATA ; its reliable ; easy to access and there are a lot of ways on how we can validate information **What do you dislike about Mastercard Identity Review 360?** what i dislike about ekata: None so far- it works fine with me. **What problems is Mastercard Identity Review 360 solving and how is that benefiting you?** Its helping us with public information of our customer : because it has a lot if features and ways that we can use to locate customers information : and it is being manage by big/huge company too, this benefits us that the information we are getting or the results that we received are reliable which make our works easy. ### 28. User Experience Feedback **Rating:** 4.5/5.0 stars **Reviewed by:** Alvin Rey A. | Risk Investigator, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about Mastercard Identity Review 360?** The tool provide detailed information of a specific account attributes that is helpful for our business to mitigate fraud. It give details/ information about a specific number, address, IP address, email etc. **What do you dislike about Mastercard Identity Review 360?** When you use the address function to gather details about a specific address. The City and Zip Code part sometimes is not working. **What problems is Mastercard Identity Review 360 solving and how is that benefiting you?** Mitigating fraudulent account created. The tool help us is mitigating risk flags. ### 29. EKATA Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about Mastercard Identity Review 360?** What I love about Ekata is that we can easily detect fraudulent people by showing all the negative attributes by entering the CX details. **What do you dislike about Mastercard Identity Review 360?** There are multiple pieces of information that are redundant when showing the result. **What problems is Mastercard Identity Review 360 solving and how is that benefiting you?** I can say that the ekata focuses more on fraud detection, and it benefits me for not having to charge back or approve any fraudulent transfer. ### 30. The most accurate and seamless identification verification is offered by Ekata's solutions. **Rating:** 2.5/5.0 stars **Reviewed by:** Mark John A. | Customer service representative, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2024 **What do you like best about Mastercard Identity Review 360?** In order to expedite and improve the accuracy of decisions made for manual evaluations, Ekata is a very user-friendly tool. The user experience is made easier by Ekata's numerous search options and methods. **What do you dislike about Mastercard Identity Review 360?** The risk score isn't always accurate. Certain characteristics are prevalent, yet they will have an excessive impact on the risk score. When calculating risk scores with information, there should be both primary and secondary considerations. **What problems is Mastercard Identity Review 360 solving and how is that benefiting you?** Your risk models will become more accurate with the use of data insights and predictions generated by machine learning algorithms. The correct information to enable you to evaluate riskier transactions and approve more favorable ones. By confidently and swiftly authorizing good transactions, you may lower false-positive rates and enhance client satisfaction. ### 31. EKATA: Product Review **Rating:** 5.0/5.0 stars **Reviewed by:** Michael Angelo R. | Enterprise (> 1000 emp.) **Reviewed Date:** March 29, 2024 **What do you like best about Mastercard Identity Review 360?** The identity verification system of Ekata helps me as a Fraud Analyst because it gives me a quick and accurate risk decisions about the accounts/customers that I am mitigating. It validates customers' identities and assess risk seamlessly. **What do you dislike about Mastercard Identity Review 360?** There are times wherein even if I have entered the correct information Ekata will not provide any search results about the person being review **What problems is Mastercard Identity Review 360 solving and how is that benefiting you?** Identity verification to help us in making a quick and accurate risk decisions about our customers. ### 32. Ekata **Rating:** 5.0/5.0 stars **Reviewed by:** Krestine P. | Fraud Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2024 **What do you like best about Mastercard Identity Review 360?** Ekata is part of the tool we use to verify customers information, it gives us with risk indicators, customers verifiable information that helps us in mitigating fraud patterns and red flags **What do you dislike about Mastercard Identity Review 360?** it has different colors and numbers shows that are confusing sometimes and a lot of information **What problems is Mastercard Identity Review 360 solving and how is that benefiting you?** it solving part of the customers indefiable information, risk scores and indicators that helps us with risk review and decision making ### 33. Mitigating Ownership of Phone and email **Rating:** 4.0/5.0 stars **Reviewed by:** Romie Lyn A. | Enterprise (> 1000 emp.) **Reviewed Date:** April 03, 2024 **What do you like best about Mastercard Identity Review 360?** It provides details about how risky the email or the phone number. Also, it gives the information who possibly own the phone and how long the email was already created **What do you dislike about Mastercard Identity Review 360?** some information were redundant like the network signals and network pair signals. **What problems is Mastercard Identity Review 360 solving and how is that benefiting you?** It helps me decide whether the information given by the customer is stolen and if it is risky. ### 34. A very helpful and accurate fraud prevention tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Charmaine C. | Fraud Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** March 13, 2024 **What do you like best about Mastercard Identity Review 360?** Ekata is very easy to use and is helpful to make faster and more accurate decisions for manual reviews. Ekata provides several options and ways to search which gives an ease user experience. **What do you dislike about Mastercard Identity Review 360?** There are some instance that the information placed on the search engines does not go to the tab where it should be. **What problems is Mastercard Identity Review 360 solving and how is that benefiting you?** Fraud decision making. Ekata helps provide more accurate decisions for complex fraud investigations. ### 35. User friendly tool for Fraud Analysts **Rating:** 5.0/5.0 stars **Reviewed by:** Mark Lester F. | Associate, Banking, Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2024 **What do you like best about Mastercard Identity Review 360?** It provides accurate information about individuals; Exceptional tool as can be utilized the overall platform by expanding searches and the Filters. **What do you dislike about Mastercard Identity Review 360?** Nothing as I am positive about the overall tool. **What problems is Mastercard Identity Review 360 solving and how is that benefiting you?** Provides information about customers profile and location accuracy upon searching; it helps me on my investigation as a Risk Analyst to be smoother ### 36. Fraud Detection **Rating:** 5.0/5.0 stars **Reviewed by:** Russell Lowelle F. | Risk Investigator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2024 **What do you like best about Mastercard Identity Review 360?** It can provide you the past information of a certain phone number.. it can also identify the positive and negative signals to identify fraud right away **What do you dislike about Mastercard Identity Review 360?** It is vague and not that specific. It could be at least common knowledge. **What problems is Mastercard Identity Review 360 solving and how is that benefiting you?** Fraud detection, identity specfications ### 37. Basic tool needed . **Rating:** 4.0/5.0 stars **Reviewed by:** Angelo Koji O. | Risk Investigator, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2024 **What do you like best about Mastercard Identity Review 360?** Its very user friendly when it comes to searching informations **What do you dislike about Mastercard Identity Review 360?** downsides locating matches are somehow challenging if your not familiar with the tool . **What problems is Mastercard Identity Review 360 solving and how is that benefiting you?** The tool interface is improving the design itself though the tool has yet things to improve. ### 38. Using EKATA as fraud investigator **Rating:** 5.0/5.0 stars **Reviewed by:** Jerico P. | Risk investigator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2024 **What do you like best about Mastercard Identity Review 360?** Was able to gather specific information regarding on how to do a holistic review **What do you dislike about Mastercard Identity Review 360?** most of the address is not consistent and sometimes giving incorrect output **What problems is Mastercard Identity Review 360 solving and how is that benefiting you?** Completing a thorough review and mitigating stolen identity ### 39. Great tool to verify customer information, easy to understand interface and works fast. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2024 **What do you like best about Mastercard Identity Review 360?** Ekata lessens the need to contact our customer for identity verification and fraud prevention because the information like owner of email address, registered resident is available on Ekata once you input the keywords such as name, phone number, address and email address. **What do you dislike about Mastercard Identity Review 360?** none at this time , Ekata works fine really helpful for my reviews **What problems is Mastercard Identity Review 360 solving and how is that benefiting you?** verifies registered user of phone and email address and resident of a given address ### 40. Ekata review **Rating:** 4.0/5.0 stars **Reviewed by:** mark c. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2024 **What do you like best about Mastercard Identity Review 360?** user friendly and provide accuracy for customer informaton **What do you dislike about Mastercard Identity Review 360?** current app features that is not that appealing **What problems is Mastercard Identity Review 360 solving and how is that benefiting you?** being able to search for customer's information to help mitigate cases of stolen information ### 41. EKATA helps company to mitigate identity theft **Rating:** 5.0/5.0 stars **Reviewed by:** Alelie M. | Risk Investigator, Banking, Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2024 **What do you like best about Mastercard Identity Review 360?** mitigate Identity theft confirmation of correct address confirmation of location and other identity concern **What do you dislike about Mastercard Identity Review 360?** sometimes informations are not realtime there are gap of months **What problems is Mastercard Identity Review 360 solving and how is that benefiting you?** resolving Identity Theft ### 42. the tool is helpful when we are working our cases **Rating:** 5.0/5.0 stars **Reviewed by:** Seth Joseph A. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2024 **What do you like best about Mastercard Identity Review 360?** when identifying if there are no risk related to the customer **What do you dislike about Mastercard Identity Review 360?** none, the tool is working for me at the moment **What problems is Mastercard Identity Review 360 solving and how is that benefiting you?** when comparing the details provided by the customer ### 43. How I use EKATA for fraud review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2024 **What do you like best about Mastercard Identity Review 360?** EKATA is a helpful tool for our review. We use it to verify customer identity if we can't find in other sources **What do you dislike about Mastercard Identity Review 360?** At first it was confusing to use but I was able to get a hang of it once I understand how to use it **What problems is Mastercard Identity Review 360 solving and how is that benefiting you?** I mostly use it to check if the account is risky and what are the negative signals found. ### 44. EKATA as power tool **Rating:** 5.0/5.0 stars **Reviewed by:** Jaharah F. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2024 **What do you like best about Mastercard Identity Review 360?** EKATA helps us validate if the account is suspicious as much as customer behavior **What do you dislike about Mastercard Identity Review 360?** Its kinda slow sometimes but it is doable **What problems is Mastercard Identity Review 360 solving and how is that benefiting you?** Identifying fraudulent pattern ### 45. The use and help of Ekata for Fraud Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2024 **What do you like best about Mastercard Identity Review 360?** It has broad identity finder compared to Lexis Nexis. It works with different countries Examples are: PHONE, EMAIL, ADDRESS, PERSON, BUSINESS, CITY, STATE, IP ADDRESS and COUNTRY **What do you dislike about Mastercard Identity Review 360?** Not I can think of, since everything works for me. **What problems is Mastercard Identity Review 360 solving and how is that benefiting you?** It helps me identify the Risks with the strong signals wether Positve or Negative and using the Identity Risk Scores ### 46. How Ekata helps me In Fraud Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2024 **What do you like best about Mastercard Identity Review 360?** It is easy to use, very user-friendly. I always use Ekata in checking the customer´s info to make sure that we are not dealing with fraudsters. It helps use a lot in mitigating and verifying customer´s information **What do you dislike about Mastercard Identity Review 360?** none. everything that we currently have in Ekata works flawlessly. **What problems is Mastercard Identity Review 360 solving and how is that benefiting you?** It helps in checking the customer´s information. ### 47. Risk review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2024 **What do you like best about Mastercard Identity Review 360?** I like how it shows how risky or not the account information that is being searched and what are the risky details on the account **What do you dislike about Mastercard Identity Review 360?** is doe not show the relation of the other person to other occupancy of the same address **What problems is Mastercard Identity Review 360 solving and how is that benefiting you?** it helps us to know if ther information is stolen or not ### 48. Ekata a Tool To Identity Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2024 **What do you like best about Mastercard Identity Review 360?** Ekata help businesses make quick and accurate risk decisions about our customers. **What do you dislike about Mastercard Identity Review 360?** I am unable to think of anything that I dont like Ekata. **What problems is Mastercard Identity Review 360 solving and how is that benefiting you?** Ekata help assess identity risk, approve good transactions and investigate fraud faster and with greater confidence and accuracy, on a global scale. ### 49. Ekata helps us on our job to identify fraudsters **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 23, 2024 **What do you like best about Mastercard Identity Review 360?** It is very accurate and helps us to locate a legit customers **What do you dislike about Mastercard Identity Review 360?** Sometimes it is hard to search for a customer **What problems is Mastercard Identity Review 360 solving and how is that benefiting you?** Ekata helps us on our daily job on identifying if we are speaking with the real customer. ### 50. Ekata is a very helpful tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Araceli M. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2024 **What do you like best about Mastercard Identity Review 360?** Ekata helps in determining identities of individuals. **What do you dislike about Mastercard Identity Review 360?** As of this time, there is nothing in Ekata that I dislike. **What problems is Mastercard Identity Review 360 solving and how is that benefiting you?** It benefits me in checking the identity of the individual I am investigating for fraud. ## Mastercard Identity Review 360 Discussions - [What is Ekata used for?](https://www.g2.com/discussions/what-is-ekata-used-for) - [View Mastercard Identity Review 360 pricing details and edition comparison](https://www.g2.com/products/mastercard-identity-review-360/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-20+19%3A05%3A03+-0500&secure%5Bsession_id%5D=dfaf9300-7c29-4f74-a0cc-cb25ffa1489c&secure%5Btoken%5D=ac4895d5b7462d907353ad591d36660ec018765b442fbf347d05817e7fa915a2&format=llm_user) ## Mastercard Identity Review 360 Integrations - [Twilio SendGrid Email API](https://www.g2.com/products/twilio-sendgrid-email-api/reviews) ## Mastercard Identity Review 360 Features **Detection** - Payment Verification - Real-Time Monitoring - Alerts **Intelligence** - Transaction Scoring - Risk Assessment - Intelligence Reporting - ID Analytics **Analysis ** - ID Analytics - Intelligence Reporting - Incident Reports **Detection** - Fraud Detection - Alerts - Real-Time Monitoring **Administration** - Fraud Markers - Transaction Scoring - Blacklisting **Response** - Device Tracking - Fraud Markers - Bot Mitigation **Agentic AI - Fraud Detection** - Cross-system Integration - Adaptive Learning - Decision Making ## Top Mastercard Identity Review 360 Alternatives - [SEON](https://www.g2.com/products/seon/reviews) - 4.6/5.0 (371 reviews) - [Signifyd](https://www.g2.com/products/signifyd/reviews) - 4.6/5.0 (331 reviews) - [Sift](https://www.g2.com/products/sift-s-ai-powered-fraud-decisioning-platform-sift/reviews) - 4.6/5.0 (593 reviews)