Mastercard Identity Review 360 Reviews & Product Details

The product offers a feature called distance map, which allows us to see the physical distance between the IP address and the shipping address, as well as the location where the phone numbers are registered. Its integration process is straightforward and user-friendly. Another useful aspect is the confidence score check, which works similarly to a credit score. The metadata visibility is impressively accurate, providing information such as when an email was last seen online. This helps us protect our clients and users by detecting fraud from various websites and shielding them from fraudsters who use multiple fake identities. Implementation is simple and efficient, and the customer service is excellent, with highly qualified staff always ready to assist. We use this product more than six or seven times a day and are extremely satisfied with it. Review collected by and hosted on G2.com.

It has a huge amount of data lags as it shows valid result on a phone number and gets disconnected again and again and its performance is way too low and its bulky interface distracts users to find what they are actually finding and its false positives on movers are also a high risk tool that any new address doesn't match their old credit card billing address in various networks. Review collected by and hosted on G2.com.

What I like most about Mastercard Identity Review 360 is how effortless it feels to use once you get started. It brings all the important information about a person together in one place and helps you quickly understand whether something looks trustworthy or not. I really appreciate that it doesn’t just give a score but actually shows the reasons behind it, so you can see what’s driving the risk and make better calls.

The layout is clean and easy to follow, and everything loads quickly, which makes a big difference during busy review periods. It fits naturally into our workflow and has made our review process much faster and more accurate. It gives you the kind of clarity and confidence you need when making tough decisions about identity and fraud. Review collected by and hosted on G2.com.

There isn’t much I strongly dislike about the platform, but there are a few things that could be smoother. Sometimes the system takes a little longer to load results when I’m reviewing multiple identities back-to-back, which can slow things down. Every now and then, a search comes back with limited data, especially for users outside major regions, so I end up double-checking through other tools.

I’d also like to see more context around some of the risk signals. The score is helpful, but understanding exactly how much weight each factor carries would make it easier to explain review decisions to others on the team. These aren’t major issues, but small improvements like that would make the experience even stronger. Review collected by and hosted on G2.com.

It finally gives my team a single, clear view of a customer's digital identity. Before, it was a bit of a mess—we were constantly jumping between different tools to check phones, emails, addresses... it took forever and sometimes the details just didn't line up. Now, with this, everything we need is right there on one screen: device info, network signals, risk flags. The whole picture. Getting it set up was surprisingly painless. Our tech folks said the API hooked into our own systems without a big fuss, and it just sort of slid right into our existing workflow. It plays nice with our other tools too, like the CRM, which really helped us cut down on a lot of those tedious manual checks. And the features? Things like seeing how far an IP is from a billing address, or getting those positive and negative signal breakdowns. Our team's on it all day, every day—it’s basically the heart of our fraud review now.Oh, and their support team has been great. We had a couple questions about the data and some performance bits, and they were really on the ball. They even walked us through how those confidence scores work, which helped us get way better at using them. All in all, it’s just a reliable tool for a company like us that deals with tons of digital transactions. It saves us a ton of legwork, cuts down on mistakes. Review collected by and hosted on G2.com.

We don't have many real complaints about Mastercard Identity Review 360. It's a great tool, but there's always a few things you wish were just better like, sometimes the dashboard can be a bit slow. If we're all on it at once or pulling a huge batch of checks, you can just feel it lagging. It's not a deal-breaker, but it does slow us down when we're super busy. And the interface, while mostly fine, can feel a little clunky when you're trying to filter things or export a specific batch of data. It's not as smooth as it could be for digging into multiple profiles. We've also bumped up against the API rate limits a few times. Our big nightly sync jobs will sometimes get throttled, which ends up pushing back our reports. And while their support team is generally quick to answer, getting to the really deep technical stuff—like detailed logs for debugging—can take a couple of tries and some back-and-forth.

All in all, it's a solid system. But if they could just smooth out the performance, make the UI a bit more flexible, and give us a clearer peek under the hood, it would make our day-to-day work a whole lot easier. Review collected by and hosted on G2.com.

In our outsourcing business, where we provide outsourcing to different banks, Lenders, and Line of credit, we have a customer support department that deals with Clients calling it to make payments on their debts, that is where we trust on MC 360 Review team, that provides us the best interfaces for Different LOBs, meeting their expectations to keep the transactions of their customers safe and secure.

Not only that the Interfaces provided for Transactions like card to account, or account to account, are secure, but it also gets amazing reviews from Our customers about information security. There are some customers who had been victims of ID theft, but with us they feel very comfortable making payments on our MC 360 Interfaces Ft Ekata.

When needed, We also Use the data from Smarter identity insights from Ekata.

No matter you have small business or big, i would recommend it to all of you to try it. Review collected by and hosted on G2.com.

We have not ran into any issue yet with Review Review collected by and hosted on G2.com.

I appreciate how Mastercard Identity Review 360 assists in detecting and preventing fraud in real time. It provides businesses with enhanced visibility into customer transactions, leverages advanced data analytics to pinpoint potential risks, and streamlines the authentication process, making it both faster and more secure for merchants and customers alike. Review collected by and hosted on G2.com.

I find that Mastercard Identity Review 360 can be somewhat complicated to set up and integrate with current systems. Additionally, it often demands technical know-how and continuous oversight, which might pose difficulties for smaller teams. Review collected by and hosted on G2.com.

Ease to use

Reliable identity checks

Good Integration Options Review collected by and hosted on G2.com.

Would love more customization in the dashboard Review collected by and hosted on G2.com.

The signals are very useful, alerts and risk scores facilitate the identification of fraudulent transactions. Review collected by and hosted on G2.com.

When managing numerous cases simultaneously, the user interface can become slow or take time to load when dealing with large volumes of information. Review collected by and hosted on G2.com.

Quick real time identity insights to access risk, approve transactions Review collected by and hosted on G2.com.

not the most accurate dashboard can be a bit slow Review collected by and hosted on G2.com.

This service assists me in purchasing items for my business and supports the development of my business credit. Additionally, it offers the convenience of allowing me to pay at a later date. Review collected by and hosted on G2.com.

I don't have any complaints about the cars themselves. However, there are occasions when MasterCard is not accepted. Review collected by and hosted on G2.com.

It allows for safer transactions and verification Review collected by and hosted on G2.com.

I honestly can't think of any drawbacks at the moment. Review collected by and hosted on G2.com.