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Edsby Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Edsby, finding it invaluable for remote learning and communication. (25 mentions)
Users value the ease of communication in Edsby, facilitating seamless interaction between teachers, students, and parents. (21 mentions)
Users value the communication efficiency of Edsby, benefiting from its all-in-one platform for grading and messaging. (16 mentions)
Users appreciate the ease of communication and centralized information in Edsby, enhancing the remote learning experience. (15 mentions)
Users appreciate the ease of parent communication with Edsby, fostering engagement and connectivity between teachers and families. (14 mentions)
Users note limited features in Edsby, with some functionalities lacking depth and requiring additional purchases for full access. (10 mentions)
Users experience technical issues with Edsby, including assignment access problems and bugs that hinder smooth operation. (8 mentions)
Users find the initial setup and navigation challenging, complicating their ability to use Edsby effectively. (7 mentions)
Users find limited functionality in Edsby, especially regarding multi-class coordination and assignment management. (7 mentions)
Users experience occasional software bugs with Edsby, leading to minor inconveniences and delays in resolution. (7 mentions)

5 Pros or Advantages of Edsby

5 Cons or Disadvantages of Edsby

Edsby Reviews (117)

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Edsby Reviews (117)

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4.4
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Kyle W.
KW
Kyle W.
Ed Tech and Assessment Consultant
Enterprise (> 1000 emp.)
"Powerful All-in-One Platform"
3.5/5
What do you like best about Edsby?

One of the most beneficial features of Edsby has been the ability to integrate multiple workflows into a single platform. Teachers can take attendance, message parents, request parent permission, and manage their LMS all in one place. Another major benefit has been increased transparency with our parent community. Any classroom related content, learning evidence, and gradebook work that is shared with students is also visible to their caregivers. This has helped build greater clarity and consistency across our school division. Review collected by and hosted on G2.com.

What do you dislike about Edsby?

One of the frustrations I have had supporting Edsby as a school division employee is the length of time between reporting a bug and a resolution being pushed into our production environment. At times, this can take multiple months, causing frustrations among teachers in the division. Review collected by and hosted on G2.com.

Response from Dallas Kachan of Edsby

Thanks for sharing all the positives above. Sorry to hear you're not seeing as timely resolution of your division's issues as you would like. We're constantly triaging fixes for leading issues that affect the most customers. Sometimes that means other fixes, especially if unique to a single customer, can take longer. Note your division also has the option to subscribe to Edsby's priority support, which can expedite fixes.

Gord A.
GA
Gord A.
Teacher
Small-Business (50 or fewer emp.)
"Intuitive LMS with Room for Improvement"
4/5
What do you like best about Edsby?

I like Edsby's easy-to-understand interface and simple navigation. It helps with collecting information based on student grades and weightings and provides effective communication with parents. I also find it valuable for giving instant updates for grades. Review collected by and hosted on G2.com.

What do you dislike about Edsby?

I wish there was an instant messaging system in Edsby, which would be ideal. It's also inconvenient that I can't input marks directly for individual students while viewing all their assessments. This feature would make it easier to update changed grades for them. Additionally, the initial setup of Edsby was somewhat tricky. Review collected by and hosted on G2.com.

Response from Dallas Kachan of Edsby

Thanks for your comments. Re: instant messaging. Edsby has a full fledged 1:1 messaging system built in. Did your school disable it? Some do, for teacher workload reasons or because they want users to use a different system. Re: not being able to input grades while viewing students' assessments: if you mean entering grades in report card sheets, there's a split screen view that displays all of the students' assessments in the class you're grading them in.

SG
Sharon G.
Small-Business (50 or fewer emp.)
"Simplifies School Communication, Needs Scheduled Posting"
3.5/5
What do you like best about Edsby?

I am a teacher at a private school and love using Edsby as our external communications platform and learning management system. It's easy to use for posting and communicating, which suits our very simple purposes. I appreciate how our school has arranged Edsby pages based on grade/class, which allows me to post learning updates, summaries, and announcements effortlessly. It's reassuring to know that each page is a closed system, only accessible to those who are allowed to view it. I also enjoy being able to cross-post between classroom pages, which adds to its convenience. Review collected by and hosted on G2.com.

What do you dislike about Edsby?

As teachers, our administration has expectations for how often we should post. Unfortunately, Edsby does not have scheduled posting functions or save any drafts. This makes it difficult for every post to have to be prepared and posted live. Review collected by and hosted on G2.com.

Response from Dallas Kachan of Edsby

Appreciate your feedback, Sharon. Post scheduling is an often requested feature, as tracked in our suggestions database. You can suggest more things you'd like to see in Edsby. Details here: https://www.edsby.com/tip-suggest-a-new-feature/edsby-tips/

See how Edsby improved
Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"Edsby, best K-12 software!"
5/5
What do you like best about Edsby?

Edsby is simply great. I hardly know where to start. From taking attendance, to attendance reports, to communication with parents, sharing marks, generating report cards, etc. Our teachers love it as a tool to communicate with the students and parents, to keep track of their marks and to do attendance. Our admin likes it to keep on tabs with all that's going on in the school. The office staff likes it for attendance, posts in the news river and generating report cards. Parent like it as a one-stop-know-everything tool: they can see the marks of their children, indicate that their children won't be at school for the day, plan absences for the future, read teacher updates and even message the teachers through Edsby.

We use Edsby every single school day and would not know what to do without it anymore! Review collected by and hosted on G2.com.

What do you dislike about Edsby?

There are always some small crinkles that need to be ironed out, but the Edsby helpdesk staff is most helpful in resolving problems. It is now also possible to request features for future versions of Edsby. Review collected by and hosted on G2.com.

Response from Dallas Kachan of Edsby

Great to hear you're making such extensive use of Edsby! Thanks for sharing.

Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"Great Communication Bridge, Needs Tweaking"
2.5/5
What do you like best about Edsby?

I like that Edsby puts communication with everyone in one place, so it's really handy for communicating with students and parents. I appreciate the bridge it makes for communicating with students, allowing me to reach out beyond when they are just in my classroom. Also, I find it helpful that Edsby handles the setup and calculation of grades without requiring advance knowledge of spreadsheet formulas. Review collected by and hosted on G2.com.

What do you dislike about Edsby?

It is a little unwieldy at times if I have a specific way I want to do grades, sometimes it just isn't set up for that. Also frequent bugs make it frustrating at times. It took a while to figure out mostly because there is so much and it isn't always intuitive. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
IP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"Edsby Makes Student Learning Visible and Keeps Parents Engaged"
5/5
What do you like best about Edsby?

As a gradebook platform for K-12 education, Edsby has additional features that allow students to show their learning through various methods. The ease of navigation for parents to engage with their child's learning is also a highlight of Edsby. Review collected by and hosted on G2.com.

What do you dislike about Edsby?

There are some features that Edsby may not have that would be helpful for schools, but there is also a process to suggest ideas to the company. They have been responsive to user needs. Review collected by and hosted on G2.com.

Nicole P.
NP
Nicole P.
Student Information Systems Coordinator
Mid-Market (51-1000 emp.)
"User-Friendly with Great Features"
4/5
What do you like best about Edsby?

I find Edsby to be user-friendly, which enhances my ability to assist end users, including parents and teachers, effectively. I love the Edsby River for making announcements as it facilitates easy communication with parents and teachers, bridging essential channels for important updates and engagement. The reporting functionality is very beneficial as it simplifies the task of pulling marks back into the SIS, adding efficiency to our operations. Additionally, Edsby offers a great help feature with supportive videos and other resources that made the initial setup quite smooth, despite not having any formal training provided. Review collected by and hosted on G2.com.

What do you dislike about Edsby?

I find it challenging to resend Edsby invitations because the current options are limited to 'NEVER' or selecting a specific date. I would prefer a more flexible option, such as 'LAST WEEK,' to make this process easier. The process of bringing marks to our SIS could be simplified. Review collected by and hosted on G2.com.

Response from Dallas Kachan of Edsby

Thank you for taking the time to share your experience with Edsby—we’re glad to hear that the platform’s user-friendliness, news river announcements, and SIS reporting tools are making your daily work smoother and helping keep parents and teachers connected. Your suggestions around invitation resending and simplifying the marks-transfer process are helpful. We appreciate your partnership and are glad to support your district in managing communication, attendance, grading, and day-to-day operations more efficiently.

Gerry T.
GT
Gerry T.
Ed Tech Facilitatory
Mid-Market (51-1000 emp.)
"Seamlessly Integrates into Our LMS, Stellar Support"
4.5/5
What do you like best about Edsby?

I appreciate the smooth setup process we experienced with Edsby, thanks to our close collaboration with the IT department and accurate data from MSS, which led to a hassle-free implementation with no significant issues. I find the support from Edsby incredibly reliable, as they are efficient in addressing small bugs or considering them for future fixes, ensuring that our system runs smoothly. The learning stories feature is particularly valuable as it allows students and their families to visibly track the learning journey, which fosters a transparent educational environment. I find the Gradebook feature very useful, allowing us to easily isolate and enter outcomes, enhancing our assessment processes. Additionally, the River Feed is a significant benefit as it keeps everyone informed about what is happening within the school, contributing to well-coordinated operations. Overall, Edsby enhances our daily operations and educational framework with its useful features. Review collected by and hosted on G2.com.

What do you dislike about Edsby?

I encounter occasional small bugs with Edsby, which require me to identify them and communicate with the Edsby support desk for resolution. While the bugs are generally addressed or put on the radar for future fixes, they can still be a minor inconvenience. Review collected by and hosted on G2.com.

Response from Dallas Kachan of Edsby

Thanks, Gerry. Glad Edsby continues to deliver value for you after the 5 years your district has been using it.

Matthew D.
MD
Matthew D.
IT Director
Mid-Market (51-1000 emp.)
"Edsby is a great LMS for any school"
4.5/5
What do you like best about Edsby?

We really enjoy how user friendly Edsby is to use for our parents, students and staff. The overall design is very clean and it is it easy to find information quickly. We especially like the fact that Edsby offers a sync system with our SIS. This makes keep student data up to date very easy. There is also a robust development team at Edsby that is always working on new features to improve and expand the system. Review collected by and hosted on G2.com.

What do you dislike about Edsby?

Our main complaint about Edsby is that once features are released, further development on them seems to stall. This leads to some features not being implemented as well as they could have been, and other features lacking in critical updates to make them better. Review collected by and hosted on G2.com.

Response from Dallas Kachan of Edsby

Thanks for the feedback, Matthew. We're always working to improve the product.

Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"Easy Communication and Centralized Document Sharing for Students and Parents"
5/5
What do you like best about Edsby?

I appreciate how easy it is to communicate with students and parents. I also like being able to post information and store documents in one place so students can access them when they need to. Review collected by and hosted on G2.com.

What do you dislike about Edsby?

Sometimes the user interface isn’t very easy to use. I’ve had complaints from parents who have multiple children and can’t navigate the program easily. As both a teacher and a parent, I also find it difficult to switch between my two accounts and my children’s accounts. Review collected by and hosted on G2.com.

Response from Dallas Kachan of Edsby

Thanks for your positive comments.

Re: switching between users, not everybody knows you can stay logged into your single Edsby system with multiple accounts at the same time. You can do it on both desktop and mobile. Details below.

See how Edsby improved