--- title: Ecosystems Reviews meta_title: 'Ecosystems Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 10 reviews by the users' company size, role or industry to find out how Ecosystems works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 10 scale: '5' date_modified: '2026-05-05' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Ecosystems Reviews **Vendor:** Ecosystems **Category:** [Customer Success Software](https://www.g2.com/categories/customer-success) **Average Rating:** 4.9/5.0 **Total Reviews:** 10 ## About Ecosystems Ecosystems is the first revenue operating system (OS) built entirely on value. Designed to align everyone on value, your company, your customers, and your partners are empowered to quantify the business value being delivered. Through AI-driven analytics and integrations like Salesforce, Microsoft Dynamics, Gainsight, and HubSpot, individual value conversations are transformed into a centralized cloud asset for improved decisions throughout the organization. Learn how leading companies such as Google Cloud, HP, Palo Alto Networks, and ServiceNow use Ecosystems at https://ecosystems.io/. ## Ecosystems Reviews ### 1. Echosystems :- Streamlined Client Management and Robust Customisation ! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2023 **What do you like best about Ecosystems?** Flexibility in customisation, allowing tailoring to specific client needs. Integration capabilities that streamline workflows and enhance efficiency, Advanced coding aspects that facilitate seamless integration with our existing systems. Intuitive UI/UX that simplifies complex processes for efficient usage. Comprehensive reporting tools aiding in data-driven decision-making. **What do you dislike about Ecosystems?** Although rare, occasional performance lags during high data loads. Documentation on some advanced coding aspects could be more elaborate. Certain features could benefit from further streamlining for enhanced user experience. The learning curve might be steep for users unfamiliar with advanced technical aspects. Occasional challenges in syncing real-time data across differnt modules. **What problems is Ecosystems solving and how is that benefiting you?** Ecosystems centralises client data, providing a unified platform for managing interactions, communications, and transactions. This consolidation streamlines our client management processes, enabling a comprehensive view of client interactions across various touchpoints. As a Client Relationship Executive, this unified view significantly enhances my ability to understand and cater to client needs effectively. ### 2. A decent and smooth experience with Ecosystems, recommend it! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** September 06, 2023 **What do you like best about Ecosystems?** The easy integration with the systems, less technicalities to deal, the constant support and training by the support staff and handholding in order to get us started with the functions **What do you dislike about Ecosystems?** It took some time to understand and get used to the new system in place. A bit of timezone issue delayed the integration but rest everything took place as per the shared timelines. **What problems is Ecosystems solving and how is that benefiting you?** EcoSystem's advanced solutions have greatly increased the productivity of the business, approximately by 12%. The integration with our systems helped us reach our customer smoothly without delay. ### 3. "Good to have for Sales and Customer Support" **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** September 22, 2023 **What do you like best about Ecosystems?** Easy to use and implement it or integrate it. Resource wise it good to use. Has good user interface too. Support provided technically was awesome. **What do you dislike about Ecosystems?** More depth could be provided in it. Rest all is good and these mentioned issues also can be solved by them in future very easily. **What problems is Ecosystems solving and how is that benefiting you?** Being into healthcare and having an ownership to our patients we wanted something which could support us 24*7. So it helped us in achieving it. ### 4. VMO. Funny name but perfectly describes what they do. **Rating:** 5.0/5.0 stars **Reviewed by:** David D. | Enterprise Account Manager, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** September 19, 2019 **Describe the project or task Ecosystems helped with:** We use VMO for our Strategic Business Reviews (SBR) with our existing enterprise clients. We also use them to help us build out value-added frameworks for new opportunities. Both are excellent resources. **What do you like best about Ecosystems?** A few things. 1) the high level of collaboration with the account delivery team to capture all the pertinent information and load it into the tool. 2) the fact that they dig deep to ID and quantify the value that we (and our solutions) deliver to our clients. 3) the level of support - truly unbelievable - and the fact that they take the time and do all the work customizing the tool for each customer based on the metrics that they say are important to them to measure and understand how they're performing. **What do you dislike about Ecosystems?** I can't think of any. Seriously...they're that good. **What problems is Ecosystems solving and how is that benefiting you?** The best way I can explain this is as follows: My company has a portfolio of hardware, software and services that all work together to address our client's need to optimize costs, be more efficient and effective, as well as other benefits (environmental, cybersecurity, etc.) VMO helps me co-develop (with the client) and quantify the clear value of partnering with my company. Additionally, VMO helps us identify insights that are useful to the customer about their business. The benefit to me is that I have enjoyed a 100% renewal rate with my clients because we demonstrate the value, provide insights and in doing so, differentiate ourselves from our competitors who typically just report stats. ### 5. Great Strategic Partner to Work With **Rating:** 5.0/5.0 stars **Reviewed by:** Michael B. | Account Delivery Manager, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** September 20, 2019 **Describe the project or task Ecosystems helped with:** We are using VMO for our Quarterly Strategic Business Reviews with our various client accounts. **What do you like best about Ecosystems?** Using VMO for my accounts has greatly uplifted the conversation with our customers. It has transformed the old way that we did this with power points and a straight forward conversation to a much collaborative approach. Our customers have now joined alongside with becoming co-editors and the conversation is elevated to an organic feel than before. **What do you dislike about Ecosystems?** I do wish some of the graphs that we do share had more color to make them pop. Everything has a grey tone to them. Other than I really enjoy everything I've seen so far. **What problems is Ecosystems solving and how is that benefiting you?** I do wish some of the graphs that we do share had more color to make them pop. Everything has a grey tone to them. Other than I really enjoy everything I've seen so far. ### 6. VMO review from HP DaaS Biz Dev **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 20, 2019 **Describe the project or task Ecosystems helped with:** I have used VMO for both HP DaaS and HP MPS. We have used it to calculate, demonstrate and showcase the value of HP DaaS and HP MPS. Pre-sales and post-sales. We've also used it with partners for them to use with clients but also to demonstrate the value of HP and that Hp is so committed to their partnership that we are sharing our tools. We used the VMO as 3rd party credibility, to track progress, and expand footprint. **What do you like best about Ecosystems?** business case, calculations, 3rd party research, ease of use, easy and clean display, easy to change, easy to change/update **What do you dislike about Ecosystems?** I am not the best to give this feedback because I have not used with a client yet. however, I would like to have the ability to go to one URL to see both and create both HP DaaS and HP MPS business case. And I would like just one URL to be able to send to partners who can sell both HP DaaS and HP MPS so they don't need 2 URLs and 2 log ins. **What problems is Ecosystems solving and how is that benefiting you?** calculating ROI. Giving partners a good platform to enable a conversation about HP DaaS and MPS and show the benefit. We need to make it easy for partners to talk about DaaS/MPS and VMO makes it easy. Partners like the 3rd party validation and stats, too. ### 7. Accelerating the sales cycle and increasing renewal rates **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 18, 2019 **Describe the project or task Ecosystems helped with:** I have been working with VMO for the past 8 years under several different roles within my company. They have helped me in 2 distinct areas: 1. New business acquisition: They help the us help the customer answer "why us" compared to keeping the status quo as well as against our competition in the marketplace. This is all done with industry, and customer data that combines data into 1 dynamic "pane of glass" for easy customer understanding from mid-management to executive levels. They help us shorten the sale cycle by building business cases that can be used by the customer for final executive approvals or to get over a major hurdle that kill a deal. "Cost to wait" is extremely valuable as it shows customer cash burn by holding off on making a decision on my solution. Customer Renewals: VMO has helped us increase renewal rates showing our solution's value since inception with customer-ready, easy-to-follow reporting and presentations that help remind my customer why they chose to move forward with us to begin with. This is especially important with long-term (3+year) contracts. **What do you like best about Ecosystems?** Ability to take concept to execution rapidly - especially in new products and solutions we are bringing to market. **What do you dislike about Ecosystems?** VMO Consultants are very good, but would like to see some additional vertical / industry specialists **Recommendations to others considering Ecosystems:** Don't be afraid to think way outside the box. They will figure out a way to help you realize how to convey to the customer **What problems is Ecosystems solving and how is that benefiting you?** Accelerating the sales cycles with complex IT solutions Showing value for our products increasing renewal rates ### 8. Ecosystems VMO **Rating:** 5.0/5.0 stars **Reviewed by:** Marie-Amelie M. | Business Intelligence Services Portfolio Segment Lead, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** September 18, 2019 **Describe the project or task Ecosystems helped with:** VMO helps with creating value and strategic conversations with our customers before as much as all along the life of their contract with us. **What do you like best about Ecosystems?** The VMO is very accessible, in its true meaning. The People, the Process and the Platform are always accessible. **What do you dislike about Ecosystems?** I dont believe there was any downsides of using the VMO. **What problems is Ecosystems solving and how is that benefiting you?** The benefits of using the VMO are clearly a differentiated and more valuable conversation and engagement with our customers. We build closer relationship, we engage in a partnership and we create and own together with our customers the success of their engagement and services with us. ### 9. Actionable insights to smartly drive business outcome. **Rating:** 5.0/5.0 stars **Reviewed by:** Mark D. | Services Architect, Printing, Enterprise (> 1000 emp.) **Reviewed Date:** September 20, 2019 **Describe the project or task Ecosystems helped with:** I have performed many Print Strategic Business Reviews with clients. (VMO is also available for compute-related business reviews.) **What do you like best about Ecosystems?** Actionable insights that can be modeled before implemented. **What do you dislike about Ecosystems?** I have no dislikes. I appreciate how the VMO platform has been evolved over time to improve and expand (e.g., compute as well as print). **What problems is Ecosystems solving and how is that benefiting you?** Continuous improvement; whether that be cost related or aimed at other business objectives, such as optimization, workflow and innovation. ### 10. Awesome service and program **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 18, 2019 **Describe the project or task Ecosystems helped with:** To show my customer the value we bring to them day to day and for future projects **What do you like best about Ecosystems?** The ROAD MAP and DATA input in the VMO is a great way to present **What do you dislike about Ecosystems?** N/A, Its all good and i am very happy with the service and staff **Recommendations to others considering Ecosystems:** Its a great toll and the staff is excellent **What problems is Ecosystems solving and how is that benefiting you?** Staying on top of projects and showing cost savings - [View Ecosystems pricing details and edition comparison](https://www.g2.com/products/ecosystems-services-ecosystems/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-19+15%3A33%3A10+-0500&secure%5Bsession_id%5D=71f0b56a-45c0-40c9-ad65-9c71e4ba694d&secure%5Btoken%5D=7742f4be57a1f572f227340ee6ccef32a8280f880f68d17c3b4fa4a10851a8ab&format=llm_user) ## Ecosystems Features **Customer Information** - Customer Health Scores - Customer Monitoring - Customer Profiles - Playbooks - Customer Segments - Product Engagement - Surveys **Value Content Types - Value Selling Tools** - Business Case Creation - ROI/TCO Calculators - Post-Sales Value Realization **Predictions** - Churn Risk - Upsell Opportunities - Custom Triggers - Machine Learning **Value Content Management - Value Selling Tools** - Content Editing - Content Sharing - Usage Analytics - Value Templates - Currency/Conversion Rates - Integrations **Platform** - Reporting & Dashboards - API & Integrations - Data Import & Export Tools - Workflow Capability - Notifications - Customization - Scalability - Data Security - Performance & Reliability - User, Role, and Access Management **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Value Selling Tools** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Customer Success** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance ## Top Ecosystems Alternatives - [Mediafly](https://www.g2.com/products/mediafly/reviews) - 4.4/5.0 (1,313 reviews) - [ChurnZero](https://www.g2.com/products/churnzero/reviews) - 4.7/5.0 (1,586 reviews) - [Gainsight Customer Success](https://www.g2.com/products/gainsight-customer-success/reviews) - 4.5/5.0 (1,703 reviews)