By Eclipse AI
Re-claim Profile
Your G2 page is often the first place buyers evaluate you. Take control of how your brand shows up
WHAT YOU UNLOCK
Control your profile
Update logo, screenshots, pricing info
Engage with customers
Respond to reviews, build trust with prospects
See buyer activity
Track who’s viewing, understand engagement
Collect reviews
Create landing page and collect reviews
Sellers who actively manage their G2 profile build more trust and convert more buyers
How would you rate your experience with Eclipse AI?
Health Score
Generates a score that represents the likelihood of customer churn and customer satisfaction.
Customer Profiles
Catalogues and organizes a profile for each customer where every data point is attributed to.
Notifications
Set alerts for customer profiles in need of urgent attention and resolution.
Service Quality Assurance
Service quality is measured in real time to provide alerts to case managers on opportunities for improvement
Analytics
Provides dashboards and reports to describe profiles and trends.
Revenue Impact
Measures the business value of each customer and their contribution to the company bottom line.
Artificial Intelligence
AI technologies like NLP, NLU, and/or NLG are used to analyze and process text provided by customer interactions.
Sentiment
The product automatically discerns customer sentiment from text and/or calls for proactive action.
Retention
Calculates the likelihood of your customers continuing to use your product or leaving.
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
