--- title: eClinicalWorks RCM Reviews meta_title: 'eClinicalWorks RCM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 23 reviews by the users' company size, role or industry to find out how eClinicalWorks RCM works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 23 scale: '5' date_modified: '2026-10-07' parent_category: name: Health Services url: https://www.g2.com/categories/health-services ---

eClinicalWorks RCM Reviews & Provider Details

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Average based on 23 real user reviews.

eClinicalWorks RCM Reviews (23)

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eClinicalWorks RCM Reviews (23)

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4.1
23 reviews
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SALMAN M.
SM
SALMAN M.
Mid-Market (51-1000 emp.)
"eCW Review as an end user"
4.5/5
What do you like best about eClinicalWorks RCM?

It's an easy to use software to handle our practice Revenue with a minimum work force. Review collected by and hosted on G2.com.

What do you dislike about eClinicalWorks RCM?

They should improve and more work on reporting side and can pull the reports whatever we need. Review collected by and hosted on G2.com.

Salman S.
SS
Salman S.
Billing Manager
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Awsome ECW"
5/5
What do you like best about eClinicalWorks RCM?

Easy use and very fast best way to get more and accurate payment for your practice..I recommend it to use every one!! Review collected by and hosted on G2.com.

What do you dislike about eClinicalWorks RCM?

I didn't see that I mention about dislike. Everything seems good Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Easy to use EMR system"
3.5/5
What do you like best about eClinicalWorks RCM?

I like that everything links to each other. It flows from each part of the patient chart. Review collected by and hosted on G2.com.

What do you dislike about eClinicalWorks RCM?

I do not like the ID scanner that syncs to the EMR, it's faulty and sometimes I have to enter the ID multiple times to get a clean copy. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Collections Supervisor"
2.5/5
What do you like best about eClinicalWorks RCM?

It was tabbed efficiently. No additional feedback available. Review collected by and hosted on G2.com.

What do you dislike about eClinicalWorks RCM?

The eclinical works system my previous employer had was slow and outdated, however the system and the customer service was great! Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
Originally submitted 2/19/2019
"It helps, but still need a biller in office if you see even a moderate amount of patients."
3.5/5
What do you like best about eClinicalWorks RCM?

The way they handle appeals saved us a lot of time. They have a 98% first pass success rate due to their rules engines. It frees up the office staff quite a bit for other tasks. Overall, though, it was cheaper to hire a full time biller Review collected by and hosted on G2.com.

What do you dislike about eClinicalWorks RCM?

When we went with this service we thought we would no longer need a biller. We did still need a biller and a staff member to handle questions about bills Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
IH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Senior Project Manager"
4/5
What do you like best about eClinicalWorks RCM?

Easy navigation, helps with accuracy and streamlines billing process which is a huge benefit to successful best practices. Review collected by and hosted on G2.com.

What do you dislike about eClinicalWorks RCM?

Still a need for FT biller to vet questions and problem solve on the fly Review collected by and hosted on G2.com.

Ephron S.
ES
Ephron S.
Senior gynaecologis
Mid-Market (51-1000 emp.)
"Health first"
4.5/5
What do you like best about eClinicalWorks RCM?

eClinicalWorks RCM has best features like; E.clinical mobile Regular patient engagement Billing implementation services Insurance eligibility verification Multi-office capabilities Multi-physician Patient billing Patient scheduling Simple physician scheduling Easy revenue cycle management Credible, reliable electronic medical records. Advanced practice management. Review collected by and hosted on G2.com.

What do you dislike about eClinicalWorks RCM?

No more dislikes, though eClinicalWorks RCM has to improve to a simplified program that is easier to use and navigate. Review collected by and hosted on G2.com.

Zachary M.
ZM
Zachary M.
Office Manager
Medical Practice
Small-Business (50 or fewer emp.)
"Good but could be away better"
3/5
What do you like best about eClinicalWorks RCM?

the customer service is fast almost every time, but they always think they are %200 right !! Review collected by and hosted on G2.com.

What do you dislike about eClinicalWorks RCM?

the lake of major upgrades that make them the best !! were almost everything has to be edited by the user, adding insurance companies for example !! and their payor ids Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"eClinicalWorks RCM Makes Medical Billing Easier"
4/5
What do you like best about eClinicalWorks RCM?

I like the eClinicalWorks RCM has a friendly user-interface that is easy to navigate. I also like that it has an easily-accessible option for out-of-office billing; even though this feature is something I've only had to use a handful of times, having it readily available made those rare instances so much easier to deal with. Review collected by and hosted on G2.com.

What do you dislike about eClinicalWorks RCM?

I've been disappointed with eClinicalWorks RCM's customer support; it takes a long time to actually get in contact with a human to help you with any problems that come up. Review collected by and hosted on G2.com.

Kara A.
KA
Kara A.
Patient Access Specialist
Mid-Market (51-1000 emp.)
"Useful program"
5/5
What do you like best about eClinicalWorks RCM?

User friendly, easy to train, can control which employees have access to certain information Review collected by and hosted on G2.com.

What do you dislike about eClinicalWorks RCM?

I have not had any issues with this program Review collected by and hosted on G2.com.

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