eClinicalWorks RCM Reviews & Product Details

ECW is a very easy to use program for our medical practice. I do the medical billing portion for our office and this software has been the easiest to use in my 15 years of medical billing. Also, ECW customer service is always very quick to get back to our office if we are having an issue. Review collected by and hosted on G2.com.

My only dislike is when we wanted to updated the "look" of our statements, it was quite the process. Review collected by and hosted on G2.com.

It's an easy to use software to handle our practice Revenue with a minimum work force. Review collected by and hosted on G2.com.

They should improve and more work on reporting side and can pull the reports whatever we need. Review collected by and hosted on G2.com.

Easy use and very fast

best way to get more and ecurate payment for your practice..I recommend it to use every one!! Review collected by and hosted on G2.com.

I didn't see that i mention about dislike.

Everything seems good Review collected by and hosted on G2.com.

I like that everything links to each other. It flows from each part of the patient chart. Review collected by and hosted on G2.com.

I do not like the ID scanner that syncs to the EMR, it's faulty and sometimes I have to enter the ID multiple times to get a clean copy. Review collected by and hosted on G2.com.

It was tabbed efficiently. No additional feedback available. Review collected by and hosted on G2.com.

The eclinical works system my previous employer had was slow and outdated, however the system and the customer service was great! Review collected by and hosted on G2.com.

The way they handle appeals saved us a lot of time. They have a 98% first pass success rate due to their rules engines. It frees up the office staff quite a bit for other tasks. Overall, though, it was cheaper to hire a full time biller Review collected by and hosted on G2.com.

When we went with this service we thought we would no longer need a biller. We did still need a biller and a staff member to handle questions about bills Review collected by and hosted on G2.com.

RCM System flow corrections easily applied. Review collected by and hosted on G2.com.

Posting and reporting are slow and difficult to locate. Review collected by and hosted on G2.com.

Easy navigation, helps with accuracy and streamlines billing process which is a huge benefit to successful best practices. Review collected by and hosted on G2.com.

Still a need for FT biller to vet questions and problem solve on the fly Review collected by and hosted on G2.com.

eClinicalWorks RCM has best features like;

E.clinical mobile

Regular patient engagement

Billing implementation services

Insurance eligibility verification

Multi-office capabilities

Multi-physician

Patient billing

Patient scheduling

Simple physician scheduling

Easy revenue cycle management

Credible, reliable electronic medical records.

Advanced practice management. Review collected by and hosted on G2.com.

No more dislikes, though eClinicalWorks RCM has to improve to an simplified program that is more easier to use and navigate. Review collected by and hosted on G2.com.

the customer service is fast almost every time, but they always think they are %200 right !! Review collected by and hosted on G2.com.

the lake of major upgrades that make them the best !! were almost everything has to be edited by the user, adding insurance companies for example !! and their payor ids Review collected by and hosted on G2.com.

Useful for Large or small private practices, great navigation and excellent interface for point of care service for healthcare claims. it was easy to access labs as well as refill prescriptions and see past visit all on the same point of care service during patient encounters Review collected by and hosted on G2.com.

The only negative I could think of was being able to set reminders for when patients need updates, it is available on the interface but you have to go to a different section and leave what you’ve already been working on Review collected by and hosted on G2.com.

I like the eClinicalWorks RCM has a friendly user-interface that is easy to navigate. I also like that it has an easily-accessible option for out-of-office billing; even though this feature is something I've only had to use a handful of times, having it readily available made those rare instances so much easier to deal with. Review collected by and hosted on G2.com.

I've been disappointed with eClinicalWorks RCM's customer support; it takes a long time to actually get in contact with a human to help you with any problems that come up. Review collected by and hosted on G2.com.

User friendly, easy to train, can control which employees have access to certain information Review collected by and hosted on G2.com.

I have not had any issues with this program Review collected by and hosted on G2.com.

E clinicals let’s me communicate and input patient information as needed. Great medical software Review collected by and hosted on G2.com.

Needs better navigation. Adding editing templates could be simplified Review collected by and hosted on G2.com.

It's user friendliness and navigation to meaningful screens. Does its job by integrating healthcare claims management module with EHR Review collected by and hosted on G2.com.

High maintenance and upgrade fees, Costly. Not value for money Review collected by and hosted on G2.com.

This is a great tool for running a business in the medical field Review collected by and hosted on G2.com.

Some of the links are in inconvenient locations Review collected by and hosted on G2.com.