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Navigate360 Reviews & Product Details

Navigate360 is higher education's leading student CRM, built based on a decade of research to improve recruitment, student success, and the student experience. The Navigate360 platform includes student empowerment tools, advisor and staff workflow solutions, and integrated analytics. Trusted by more than 850 colleges and universities – and serving more than 10 million students – Navigate360 unites administrators, faculty, staff, and students in a collaborative network to measurably improve outcomes across the entire student journey. Navigate360 partners see graduation rate increases of 3% to 15% and a typical ROI of 5:1.

Seller

EAB

Languages Supported

English

Product Description

At EAB, we are making education smarter. We harness the collective power of more than 2,500 educational institutions to generate insights that address education leaders' top challenges.

Overview by

Jessica K

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Navigate360 Integrations

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Integration information sourced from real user reviews.

Navigate360 Media

Navigate360 Demo - Navigate360 desktop view

This image shows the desktop view of Navigate, as seen by staff.

Navigate360 Demo - Navigate360 mobile app view

This image shows the Navigate student app.

Navigate360 Reviews (11)

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Alyssa P.

Testing and Accommodations Coordinator

Mid-Market (51-1000 emp.)

6/2/2025

"Quick Efficient Collaboration"

5/5

What do you like best about Navigate360?

The collaboration between many departments is user friendly and easy Review collected by and hosted on G2.com.

What do you dislike about Navigate360?

not as many options to create personalized templates but working on learning more Review collected by and hosted on G2.com.

Verified User in Higher Education

Mid-Market (51-1000 emp.)

3/14/2024

"Good Experience for Advising"

4.5/5

What do you like best about Navigate360?

I really like the list option. I use it to creat list and then email directly from the list. I allows me to see when I sent someone an email and if they were on any other list I created in the past.

I liked the campaign feature before it was updated. I used it regularly to hold graduation forums. I could see who rsvp'd and who opened but did not schedule.

Advance search with the abilty to email straight from the search you just pulled.

Drop in option instead of appointments

Report on appointment is super easy when they schedule it already populates the information and you only need to write your note.

I like the summary page as well. Review collected by and hosted on G2.com.

What do you dislike about Navigate360?

I do wish I can archive or move list up them up an down based on the date I started and not based on the title I give them.

The email is not customizable for example, it doesn't allow me to use my company signature which includes a pictore in the message.

I don't like that I can't pull an advanced report for just specific letter grades. Review collected by and hosted on G2.com.

Emily K.

Mid-Market (51-1000 emp.)

1/19/2024

"Visually-appealing and intuitive to use"

5/5

What do you like best about Navigate360?

So far, I enjoy the size and spacing of the user interface. It has a visually-appealing color and font scheme, as well as intuitive methods of creating appointment campaigns and availability. Easy to connect to my instutition's email. Review collected by and hosted on G2.com.

What do you dislike about Navigate360?

There isn't anything I can tell I dislike about this product, Review collected by and hosted on G2.com.

Verified User in Higher Education

Mid-Market (51-1000 emp.)

12/19/2023

"Good for student information"

4/5

What do you like best about Navigate360?

This is a good way to keep up with student information that is easy and quick to access. Review collected by and hosted on G2.com.

What do you dislike about Navigate360?

It can be a little bulky with the information, but it does not hinder. Review collected by and hosted on G2.com.

Jamie K.

Enterprise (> 1000 emp.)

3/15/2023

"EAB Navigate-Single Platform for Student Success"

5/5

What do you like best about Navigate360?

Transparency of coursework necessary to graduate, academic plans, adding to-do notes, easy tagging system, appointment campaigns, have I already mentioned appointment campaigns??!!!! Review collected by and hosted on G2.com.

What do you dislike about Navigate360?

The current downside is my university's platform doesn't communicate with EAB in real-time. There is a time-lapse in the information posted. Review collected by and hosted on G2.com.

What problems is Navigate360 solving and how is that benefiting you?

After I have built an appointment campaign and students are meeting with me, Navigate will filter out what students haven't made an appointment or met with me, saving me a lot of time so I can work on other projects.

Student retention initiatives made easy!!

Assists both students and advisors in graduation planning and graduating on time Review collected by and hosted on G2.com.

Aidee C.

Financial Aid Advisor/VA School Certifying Official

Mid-Market (51-1000 emp.)

1/27/2022

"Exceptional advising tool"

4.5/5

What do you like best about Navigate360?

Navigate seems like a scheduling tool; once you begin to utilize all of the different features that it obtains-it's great. Using it as a tool for Student Services at a higher education institution has made a difference in how our departments operate within the last year, exclusively with the pandemic. Review collected by and hosted on G2.com.

What do you dislike about Navigate360?

Navigate has some features that would work better with some improvement in communication and how to develop the features we need. Having a bit more options on how to implement certain sections would be great; overall, the software development is done well. Review collected by and hosted on G2.com.

Verified User in Higher Education

Mid-Market (51-1000 emp.)

12/21/2021

"My favorite application for Student Success."

5/5

What do you like best about Navigate360?

How intuitive and user-friendly it is, I like the ability to see all the student information in one place, the tabs for the different aspects of the student profile. Review collected by and hosted on G2.com.

What do you dislike about Navigate360?

It is a little bit cumbersome to toggle between screens, for example, if I am scheduling an appointment with a student I have to close the window to see their information. Review collected by and hosted on G2.com.

Madeleine F.

Educator

Enterprise (> 1000 emp.)

6/23/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Easy App to use for Academic schedule and advising"

4/5

What do you like best about Navigate360?

Quick and easy navigation home page with options for custmoization Review collected by and hosted on G2.com.

What do you dislike about Navigate360?

Sometimes confusing as to where to go to schedule from home page- would be great to have direct link Review collected by and hosted on G2.com.

Verified User in Education Management

Enterprise (> 1000 emp.)

10/4/2019

"Ok, but looking forward to updates!"

3.5/5

Describe the project or task Navigate360 helped with:

Current use for academic & advising purposes - monitoring student grades, academic progress, registration info, student account information. Review collected by and hosted on G2.com.

What do you like best about Navigate360?

It is easy to learn and visually very clean / uncluttered. I look forward to the new upgrades coming onboard at our institution next year. Review collected by and hosted on G2.com.

What do you dislike about Navigate360?

Sometimes it is frustrating to have to click through so many options in order to get to the information I need. It would be great to have a main "dashboard" for a student with all important info on one screen. Review collected by and hosted on G2.com.

What problems is Navigate360 solving and how is that benefiting you?

EAB provides information access to students, instructors, and staff that help us monitor progress and realize potential issues. Review collected by and hosted on G2.com.

Verified User in Higher Education

Enterprise (> 1000 emp.)

10/26/2019

"Very Helpful Tool"

4.5/5

What do you like best about Navigate360?

Able to keep track of progress and communication among multiple people all in one location. Easy to learn and implement. Review collected by and hosted on G2.com.

What do you dislike about Navigate360?

Doesn’t do everything we need it to do so it’s an additional software to use. Review collected by and hosted on G2.com.