--- title: Dynamics 365 CE Software Reviews meta_title: 'Dynamics 365 CE Software Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Dynamics 365 CE Software works for a business like yours. date_modified: '2026-05-13' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Dynamics 365 CE Software Reviews **Vendor:** UDS Systems **Category:** [CRM Software](https://www.g2.com/categories/crm) ## About Dynamics 365 CE Software At UDS Systems, we are dedicated to creating and implementing software solutions that amplify the benefits of Microsoft Dynamics 365, Power Platforms, and Azure. Since our journey in 2007, we have been developing innovative tools and digital solutions that automate and simplify customer workflows. It not only saves time and resources but also facilitates business growth. As a Microsoft Solutions Partner, we take pride in guiding our clients through the complex landscape of cloud technologies. We leverage our extensive experience to help them make informed business decisions. With over 70 successful projects in the EU and US, our reputation reflects our commitment to delivering results and fostering lasting client relationships. Our services: - Microsoft Dynamics 365 CE and PowerApps implementation: Business process survey and analysis Technical requirements preparation System customization and development User training program - Quick Start of Dynamics 365 CRM (Sales, Customer Insights, Customer Service and Field Service) - Custom apps and portals development - Data migration / Cloud migration - AI Service - Microsoft Dynamics 365 licenses - Dynamics 365 with third-party platforms integration - CRM audit and consulting - Dynamics 365 Support Services Our Solutions: - Sales Solution for Wholesalers - Resource Scheduling Solution - Grant Management Solution - Product Information Management (PIM) - Inventory Management Tool - And other industry solutions - [View Dynamics 365 CE Software pricing details and edition comparison](https://www.g2.com/products/dynamics-365-ce-software/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-25+13%3A28%3A45+-0500&secure%5Bsession_id%5D=bcb5ac0e-976f-4279-991b-3758d3466ebd&secure%5Btoken%5D=88562c379a2f84c091f55ce08aaf437a598c92d9a28d9b39812318de662920ab&format=llm_user) ## Dynamics 365 CE Software Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top Dynamics 365 CE Software Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,693 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,247 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,313 reviews)